25 Scarborough Rd, Briarcliff Manor, NY 10510
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
We chose The Club at Briarcliff because the facility itself is beautiful and everyone I talked to was very knowledgeable and caring, they were really interested in making a good home for my mom. It is in a safe, quiet location. The staff who run the activities are amazing. The room size is adequate for what she needs, she is in a private room. but they are not in the rooms a lot, they want the residents to engage. I would definitely recommend to others looking.
We entered in with unusual circumstances with a more end of life hospice situation. From a hospice standpoint, The Club required a 30-day notice to terminate your agreement with them. In a hospice situation, how on earth can you know when to give 30 days notice? So at the end they still expected that, and I feel that's kind of ghoulish of them. From a financial standpoint, they were more concerned about money than they were about people and caring for the residents. I would not recommend it for anybody going in for a hospice situation. They didn't have the ability to service people in need of 24-hour care. They sometimes responded 11 hours after a call was put in. They just weren't capable of handling it. I think they were understaffed, the staff wasn't educated enough, and the management just didn't care. My loved one was in such despair over the situation that I had to move her out. And they still insisted on 30 days notice and payment for the next 30 days. For a person who's older and unable to do things for herself like my loved one, it was not a manageable situation It caused my loved one panic. But for people who are capable of taking care of themselves, it's probably fine. That was not our situation. The management is the problem - they came by several times and said call us any time you need something. We can support you. But each time I called, I left a phone message and nobody responded. The non-administrative employees were all caring and giving and trying to do the right thing. It was management that was the problem.
The Club looked like a fantastic place. It was brand new, and the apartments were fantastic. The people there were very nice for the brief time that we met them, and the apartment they showed us was beautiful. We picked a different community because it felt a lot cozier. We didn't experience anything negative at The Club. We just had a stronger preference for another place. Sometimes you just go with your gut. If somebody asked me, I would say definitely come check out The Club. It all depends on where you feel your loved one will be most comfortable.
It's a very well run organization. It's very clean, immaculate really. My loved one likes everybody there and says they're all very accommodating. He only gets dinners there, and they've been very good. He thinks the food is really high quality. The only thing that's missing is there's no grounds really, no garden or walkway if you like to go outside and walk. They have a beautiful veranda, and a patio, but the outdoor space is extremely limited. Other places at the same cost have pools, and this one doesn't. He chose The Club because he loved the apartment. He got a corner apartment with a lot of light. If your loved one isn't driving, there's not much to do right now during Covid. They do have their own movie theater, and there's a calendar of activities on their internal TV station. They should be offering more once Covid restrictions lift. But there are incredible views here. It's at the top of a hill, and you can see the river and the sound.
The staff is great and does a wonderful job. The food looks good and they have amazing restaurant quality desserts. They have activities starting back up and they have music several times a week. The building is brand new and it reminds me of a five-star hotel. I would recommend this community to others
I would tell others that I think they did not have enough proactive measures when it came to treatment during the covid period. They did not push back enough and as a result people were locked int heir room for extended periods of time. They have had a lot of staff turnover and I believe they are understaffed. The facility is beautiful and apartments are large and they were accommodating with price, but I think as they get more experience it it will be better. They are now starting to open things back up so that will be nice.
My husband only here a few months but we had a really good experience during his stay here. I would recommend the facility to others who are looking.
Unsafe, unsanitary. Terrible food. Management will say anything to bring more people into the community. Do not believe ads about Covid safety.
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