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The Atrium at Faxon Woods

2003 Falls Boulevard, Quincy, MA 02169

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The Atrium at Faxon Woods community exterior
7 Photos
7 Photos available
3 Floor plans
3 Floor plans available
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street view of The Atrium at Faxon Woods
Laura - Loved one of resident/client
4.0
Great Place

This is perfect for my Dad. If you are looking for lots of choices and activities, you may not like this place. This is close to where we live. Everyone is very pleasant here. It is all on one level. That has made it easy to see him. They seemed short staffed a few times due to covid. My Dad is in much better shape here than he was at home. We are pretty satisfied. Emails and phone calls is how the staff communicate with the family. They have a facebook page you can see things going on that are posted daily. This is a locked memory unit. He really loves the food and the options for each meal. They have a path outside so the residents can go for walks or have their lunch outside weather permitting.... Read more

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About the facility The Atrium at Faxon Woods

Located along the stunning Quincy Bay, you can find breathtaking views of the rolling hills, harbors, and the Boston skyline at The Atrium at Faxon Woods. Our pet-friendly community focuses on transforming lives through human connection and providing research-based memory care services with patience and empathy.

Just minutes from downtown Boston, Quincy offers a lively town overflowing with American history. You’ll enjoy the miles of New England coastline and beaches, acres of parks and reservations, diverse dining options, and many historical homes throughout this “City of Presidents.” Right off of Route 53, our community is only minutes away from an abundance of shopping and dining options, local golf courses, Smith Beach, and downtown Quincy.

Community Amenities and Services

We believe in helping residents remain empowered as they age. By getting to know each resident’s individual passions and care needs, we create care plans based on their interests and overall well-being. Our commitment to meeting each resident where they’re at and connecting at every stage of life can be seen throughout our community — with specially designed living and common areas, unique activities, and purpose-filled interactions.

The Atrium at Faxon Woods specializes in the care of residents with Alzheimer's and other memory impairments through our...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Atrium at Faxon Woods is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for The Atrium at Faxon Woods

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Atrium at Faxon Woods

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 41-50lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas

Recreational areas

Jacuzzi
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

French
Italian
Portuguese
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews for The Atrium at Faxon Woods

3.9
Write a Review

Cleanliness

4.2

Friendliness

4.1

Meals & Dining

5.0

Care Services

4.0

Activities

3.9

Staff

4.6

Value for Cost

4.0

Overall Experience
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Date Submitted
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Reviewer
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Care Received
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1-20 of 29 reviews
Sort by

4.0
Laura - Loved one of resident/client
Memory Care
April 5, 2022
Verified Review
Great Place

This is perfect for my Dad. If you are looking for lots of choices and activities, you may not like this place. This is close to where we live. Everyone is very pleasant here. It is all on one level. That has made it easy to see him. They seemed short staffed a few times due to covid. My Dad is in much better shape here than he was at home. We are pretty satisfied. Emails and phone calls is how the staff communicate with the family. They have a facebook page you can see things going on that are posted daily. This is a locked memory unit. He really loves the food and the options for each meal. They have a path outside so the residents can go for walks or have their lunch outside weather permitting.

Cleanliness

3

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Cathy - Loved one of resident/client
Memory Care
April 4, 2022
Verified Review
Good Place for Memory Care

They were very good about the move-in process and are really helpful. There seems to be a lot of staff around, which I like. The workers seem truly caring. I like that they have my loved one outside of her room for the most part, so she's not isolated and they can keep an eye on here. So we're really happy with that aspect of the care.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Peter G - Loved one of resident/client
Memory Care
September 27, 2021
Verified Review
A good place for your loved one

The staff are all friendly and helpful. They seem to have activities almost every day for the residents. They have badminton with a balloon, they have trivia, and a couple other activities. I would highly recommend this community.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.5
Jane - Loved one of resident/client
Memory Care
July 12, 2021
Verified Review
Very Thoughtful Staff, Bottom To Top

The staff is very nice from top to bottom, from the people that clean to the administrative staff. They'll answer any questions you have, and they'll help you with anything. They listen and follow up. I like the fact that I don't have to do anything when I go there. My loved one's room room is already clean, his bed is made, his bathroom is clean, his clothes are hung up. It's a much better situation than when he was at home, where you had to worry about where you were going to sit amongst the mess. He's always clean and dressed when we go in, sitting up and reading. The common areas are always clean as well. He has his privacy, but socialization is there and available if he wants or needs it. The housekeeping staff is really nice, and he enjoys talking with them. We've ben very impressed with the food, not at all like stereotypical nursing home food. He enjoys every bit of it, and they offer a couple of choices at each meal. When I was visiting once at dinnertime, they brought me coffee and a salad , and would have fed me dinner too. And then they brought me dessert too, which I thought was very nice. I think the cost is high, and I wasn't expecting all the ala carte, add-on costs for little extras - haircuts, medication assistance, etc. We even had to pay for furniture for the room. I might feel more at ease with the cost as he ends up needing more care down the road. But he seems very comfortable there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Paul D - Loved one of resident/client
Memory Care
April 28, 2021
Verified Review
Great fit

We chose The Atrium at Faxon Woods because it was recommended to us and it just seemed like it would be the best fit. It was the best value for the money and it felt like they were really trying to meet our needs. Everyone here is extremely friendly and everyone knows my name. My friends mom is here and her mom tells her that she makes her feel like she is the only one here. I would absolutely recommend to others looking I am able to visit 2-3 times a week inside.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


0.5
Catherine - Loved one of resident/client
Memory Care
March 21, 2020
Inhumane services

My grandfather recently passed away, but before that he was in the Atrium for about 10 months. In that time, the “care” he received at the Atrium was absolutely disgusting. The staff are too busy talking to each other and looking at their phones to even notice what’s happening with the residents. Any time they need to do anything—whether getting a blanket or a glass of water for a resident—they sigh obnoxiously and try to find a reason not to do it. I’ve seen them grab residents. I’ve seen them scream at residents. There is absolutely no respect. If you haven’t seen this article, I can assure you that not much has changed since then: [removed]

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
PRISCILLA CRANE - Loved one of resident/client
Memory Care
July 17, 2019
Great people who really care!

My husband had difficulty getting comfortable with his new situation. He's been there for 4 months now and he is so very much better with the routine. All of the staff worked very hard to make it right for him. They spent hours brainstorming what would work for him and never gave up. Also, the food is awesome and he loves his food!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
anonymous - Loved one of resident/client
Memory Care
October 17, 2018
Avoid!

I had my mother live here for 4 months. They make a good sales pitch, but fall very short in delivery. Within two weeks they suggested I hire a private one-on-one for my mother because the staff couldn't care for her. The issue was not my mother (since she lived in two other assisted living facilities with no problems before this) - the issue is lack of properly trained staff to redirect typical dementia behaviors (even though they present themselves as specializing in this). They also sent my mother out to the ER twice - once because a staff member didn't have the skill to redirect her and the second time because she had a UTI because they didn't toilet her enough. This is a recurring problem here - this was confirmed by the medical team that works with the Atrium. The last straw was when I discovered bruises all over my mother and they denied any responsibility and I even caught them in a lie trying to cover themselves - we moved out immediately. My mother is in a much better assisted living facility now and has no issues what so ever. Please don't fall for the sales pitch - this place is terrible. They don't have the trained staff to handle dementia residents and the Resident Care Director is very incompetent.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Lucia - Loved one of resident/client
Memory Care
March 19, 2018

My husband was diagnosed with early onset Alzheimer’s disease when he was 54 years old. When his symptoms became worse and the disease progressed to the middle stages, I struggled with attending to his needs. Thankfully, after my husband was sent to Atrium at Faxon Woods I was able to relieve my stress as the staff there were very professional and supportive. They helped my husband transition smoothly into his new living space, which was spacious and designed specifically for patients in need of memory care. They also provided assistance in the form of onsite doctors, dental and hair salon services, and a variety of healthy meals during my husband’s time at Atrium. I am thankful that he received a great deal of attention and care there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
January 6, 2018

[Removed] was very thorough and friendly. It is a beautiful facility and the staff is very invested. Both my husband and I felt that it was not stimulating enough for my mother is has mild dementia. This is not the one for her, but it is a lovely place for someone who is more involved

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
September 13, 2017
Verified Review
Mother Is In Good Hands

I'am comfortable with my mothers move to this community. It is working out well for her, and her needs. They have a good staff, and they are providing her good care. I know she is safe, and in good hands in this facility. She is doing well since her move here, and I would recommend this community to my friends.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
March 23, 2017
Verified Review
The Community I Had A Visit With

As I drove into the community I from the main road, the sign is broken and in need of repair. When I toured the community I didn't like it as much. It was not comparable to another community I also toured. I also observed and could tell they had a new manager that is inexperienced.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from The Atrium at Faxon Woods

March 28, 2017

Thank you for your review. Please know we value your comments and will be sure to share them with our community and regional leadership teams. Your feedback is paramount to helping us better serve and care for our current and future residents and their families. The Atrium at Faxon Woods


5.0
anonymous - Loved one of resident/client
Memory Care
January 10, 2017
Verified Review
Care for my aunt

I like that my aunt is in this community and doing well. Everything is designed for memory care, from the lighting, to the open spaces and design. We like that they do offer different care level packages based on the needs of the residents. She is happy with the meals and the variety. There are activities offered all day and she does enjoy participating. The community is clean, secure, and well maintained. the staff is always nice and very caring. We would recommend this community for the care and the value.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
December 6, 2016
Verified Review
All Is Well

Very nice place for my husband. Everything is going very well, and I'am pleased with his move to this community. The staff is caring and helpful. He is being provided with good care, and all is well.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
phillip robertson - Loved one of resident/client
Memory Care
September 16, 2016
Memory Care done right

The best people treating the best people with love and respect. The expansive indoor and outdoor opportunities, the delicious food, and the feeling of home, friends and family made my mom happier than she had been in years. With great programs and available in house services: (dentistry, medical, hairdressing and finally hospice), there was no better place for my mom. Go visit and you will see!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
August 22, 2016
Verified Review
Home Sweet Home!!

My experience in this community was very positive. The staff was very knowledgeable and very caring. During my tour we got the opportunity to experience the connection that happens between the staff and residents during the activities it was really good. The set up of the community is great. A very recommendable place for a loved one

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Hugh Manatee - Loved one of resident/client
Memory Care
August 14, 2016
Verified Review
Great atmosphere for dementia residents...

Staff extremely welcoming and helpful, very communicative, the facility is open and airy, beautifully done secure outside area, attention to detail, great SNF alternative for dementia residents, well worth a tour...

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
August 12, 2016
Verified Review
A Nice Community My Tour Went Well

My tour of this community was a good one, I enjoyed it. This is a nice community with friendly people. It has a good atmosphere. The staff was informative and answered my questions. The community looked nice and clean. It was a nice tour.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
February 23, 2016
Verified Review
Nice place

Overall our experience with The Atrium has been a good one. The facility itself is well maintained and well decorated, and I like that the interior feels open and airy. The staff is friendly, they do a good job looking out for the residents, and the food seems pretty good. It's a nice place, overall.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Atrium at Faxon Woods

March 2, 2016

Thank you for your opinion! We take enormous pride in taking care of seniors throughout the aging experience. Feel free to contact us ([removed]) if we can ever be of assistance to you and your family.


4.0
anonymous - Toured community
Memory Care
January 11, 2016
Verified Review
Home

When we toured the home we realized how close it was to our home and we immediately felt like we were at home. This is a very nice, quiet community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Atrium at Faxon Woods

March 2, 2016

Thank you! It feels like home to us also.


Viewing 1-20 out of 29 reviews

Neighborhood around The Atrium at Faxon Woods

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Atrium at Faxon Woods

The Atrium at Faxon Woods offers Studio and Semi-Private. Learn more.

The Atrium at Faxon Woods has received an average review rating of 3.9 based on 29 reviews. See all reviews.

Call (617) 471-5595 to reach a resident at The Atrium at Faxon Woods.

To reach a resident at The Atrium at Faxon Woods call: (617) 471-5595



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.