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TerraBella Northridge

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421 Van Thomas Dr, Raleigh, NC 27615

8.3
Review score
81 reviews
Add review
8.3
Review score
81 reviews
5 star
35%
4 star
38%
3 star
11%
2 star
6%
1 star
10%
See all reviews
8.3
Review score
6946 reviews
211 facilities
For pricing & availability:
(866) 374-4058
TerraBella Northridge
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TerraBella Northridge
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Mary
-
Family/friend
4.0
Overall we have been very pleased
The move in process was as good as it gets. The room is very adequate, even though it was one of the smaller rooms we visited. Other facilities had larger spaces, but we made this one cozy and comfy. The staff was very helpful in helping with moving items and helping to put up a floating s

About the facility
TerraBella Northridge

TerraBella Northridge is ideally nestled in the heart of North Raleigh, Carolina, a booming city offering urban excitement with classic Southern charm. The conveniences of the capital city are just a few miles away, as are world-class art centers, local dining, shopping, and picturesque parks. Known for its universities, Raleigh is home to a number of technology and scholarly institutions, as well as the Carolina Hurricanes hockey team.

Residents at TerraBella Northridge can decide how they’d like to spend their time, whether that’s dining in the restaurant-style dining room, swimming laps in the on-site pool, relaxing in the beauty salon and barber shop, or enjoying their favorite novel in the fully stocked library. The community also enjoys taking residents on off-site excursions to explore all that Raleigh has to offer.

TerraBella Northridge offers assisted living and memory care with accommodations for those who require assistance with daily living activities such as bathing and grooming. It is staffed 24 hours a day with trained healthcare personnel and offers as much or as little care as a resident may want or need. They also have a licensed health care director on call every hour of the day.

State Licensing Information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for TerraBella Northridge

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at TerraBella Northridge

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TerraBella Northridge
TerraBella Northridge

421 Van Thomas Dr, Raleigh, NC 27615

Sunrise of Raleigh
Sunrise of Raleigh

4801 Edwards Mill Road, Raleigh, NC 27612

Brighton Gardens of Raleigh
Brighton Gardens of Raleigh

3101 Duraleigh Road, Raleigh, NC 27612

Morningside of Raleigh indoor common area
Morningside of Raleigh

801 Dixie Trail, Raleigh, NC 27607

3.8
Review score
81 reviews
3.8
Review score
81 reviews
5 star
35%
4 star
38%
3 star
11%
2 star
6%
1 star
10%
4.0
Review score
64 reviews
4.0
Review score
64 reviews
5 star
45%
4 star
36%
3 star
9%
2 star
2%
1 star
8%
4.3
Review score
50 reviews
4.3
Review score
50 reviews
5 star
48%
4 star
34%
3 star
16%
2 star
2%
1 star
0%
4.1
Review score
24 reviews
4.1
Review score
24 reviews
5 star
50%
4 star
25%
3 star
21%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at TerraBella Northridge

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided
  • Guest Meals
  • Special Dining Programs
  • Pureed Meals
  • International Cuisine

Room Amenities

  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Garden View
  • Ground Floor Units
  • Air Conditioned
  • Bath Tubs
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Library
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Private Bath
  • Beauty Salon
  • Outside Patio
  • Outdoor Common Areas
  • Indoor Atrium

Recreational areas

  • Arts and Crafts Center
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Live Musical Performances
  • Trivia Games
  • Art Classes
  • Walking Club
  • Wine Tasting
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Dances
  • Devotional Activities On-Site
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Bible Study Group
  • Stretching Classes
  • Birthday Parties
  • Resident Band or Musicians
  • Brain fitness / Dakim
  • Happy Hour
  • Holiday Parties
  • Gardening Club
  • Current Events Club
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Activities Off-site
  • Activities On-site
  • Light Therapy Programs
  • Live Well Programs
  • Reminiscence Programs
  • Community Service Programs

Reviews

for TerraBella Northridge

8.3Review score81 reviews
8.3
Review score
81 reviews
5 star
35%
4 star
38%
3 star
11%
2 star
6%
1 star
10%
Discovery Management Group
8.3
Review score6946 reviews211 communities
Write a review
A Place for Mom has scored TerraBella Northridge with 8.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, TerraBella Northridge has 81 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.8
Staff
3.7
Meals & Dining
3.6
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored TerraBella Northridge with 8.3 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, TerraBella Northridge has 81 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Logo for Discovery Management Group
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 81 reviews
Mary - Family/friend
Assisted Living
April 12, 2024
4.0
Verified Review
Overall we have been very pleased
The move in process was as good as it gets. The room is very adequate, even though it was one of the smaller rooms we visited. Other facilities had larger spaces, but we made this one cozy and comfy. The staff was very helpful in helping with moving items and helping to put up a floating shelf. Everyone is cheerful and positive. There are lots of activities and you can go outside and walk around. Your questions are answered quickly- and the residents have a monthly meeting to discuss any concerns that they have. While this is an older facility, it has been updated and is bright and cheerful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Kenneth - Family/friend
Assisted Living
April 8, 2024
5.0
Verified Review
TeeraBella Northridge
All of the staff have respect for each individual there - they really strive to provide quality care. The facility itself is beautiful. The staff managing are wonderful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 9, 2024
5.0
Verified Review
Excellent facility
Unfortunately I don't remember names but everyone was very friendly and willing to help. It is clear they take good care of their residents. I also learned that most of the employees have been working there for several years so they care about the home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 21, 2024
1.0
Facility Lacks Ability to Care and Communicate
"Care is a state in which something does matter; it is the source of human tenderness." - Rollo May, Psychologist I felt this quote states what the mission at a facility should be that is responsible for "caring" for the frail and elderly who have medically complex conditions. Terra Bella was the second Assisted Living Facility we had my mother-in-law in since we had to move her from Virignia to Raleigh to be closer to us. We thought to ourselves couldn't be worse than the first AL. Soon did we realize that despite being charged the highest level of care she was not receiving it. Repeatedly my mother-in-law who was unable to much for herself was left alone in the bathroom for an hour. When we inquired with the ED she stated if we wanted someone to check on her more frequently then we would need to hire a private care assistant. My mother-in-law subsequently fell in the bathroom was on the floor for at least 45 minutes she was brought to the ER that day. Three days later she died.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
5
Value for Cost
1
Elizabeth - Family/friend
Assisted Living
January 19, 2024
5.0
Verified Review
TerraBella is great!
My dad connects with the staff and they care for him and care about him as a friend. Laundry needs work give it a 3, but everything else has been great. I'm happy with his overall care and he is, too. Dad's health declined in September creating really hard and overwhelming life changes for both of us in many ways. It has been so helpful for me and my dad to move forward. Moving him to Raleigh in October and into TerraBella, which has been invaluable. He receives care that I can't give him. His health has improved with the care from TerraBella and with Legacy physical therapy located within Terra Bella. Now that he is in town, he receives many visits from family weekly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Family - Family/friend
Memory Care
December 8, 2023
2.0
Cannot recommend
Only had my parent at Terra Bella for a short period of time and then moved to another community. Staff was either no where to be found or rude, food was terrible, promises were made that never happened. Got to know other family members of other residents with similar complaints. There are much better options in the Raleigh area.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
1
Anonymous - Family/friend
Memory Care
November 10, 2023
2.0
Verified Review
My Experience
Quality of care is a 2
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Darian - Family/friend
Memory Care
October 7, 2023
5.0
Thank You For Three Years of Compassionate Memory Care
My husband was diagnosed with Alzheimer's Dementia in 2012. I quit my job to become his full-tme caregiver. By 2020, I knew I needed assistance and began to look for memory care facilities. Due to the pandemic, I was not able to physically visit facilities, so all tours were done virtually. The folks at TerraBella (it was Elmcroft at the time) were amazing. The tour was not just a dog and pony show, but gave me a sense of how things were on a daily basis on the memory care unit. I decided this was the best place for my husband so he moved in on [date removed]. He passed yesterday and I am so grateful to the staff for their love and compassion towards him for the three years he was in their care. EVERYONE was so wonderful to him and to me no matter when I showed up or how long I stayed. I was kept informed regularly of any and all incidents and he was always clean, dry, and well-groomed. He will be missed, but he was absolutely well cared for at TerraBella Shine. God bless!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
October 4, 2023
2.0
Verified Review
Has room for improvement
I have been less than impressed at Terra Bella. The promise of the Shine program is only a promise. My father has been put to bed in wet sheets, sheets with feces on them and dirty clothes in them. The bed is often made wet with no thought of changing sheets. We provided 5 full sets of sheets and have only 2 top sheets left, yet all were labeled with his name. Same for towels and washcloths. His room is ransacked by other residents with items broken and no regard for watching other residents. They let residents sit in dirty pull-ups for hours vs bringing them to the bathroom routinely which was promised. When I'm there on a weekend, he can go all day without soiling a pull-up or clothes just by visiting the bathroom routinely yet on a weekday he will go through 3-4 pairs of pants because they do not help him with the bathroom. I had to install a camera due to constant falls which never happened at home and watched him on camera after a fall where he sat on a floor after someone found him unattended for 40 minutes calling for help while he continued to try and get up. He was at risk for serious injury but they left him unattended after they knew he fell. This place violates so many basic rules. I clean floors, toilets and my dads hands etc. when I'm there. They don't brush his teeth and fail to give showers per the schedule unless I press the issue. The care plan is also non existent. Some of the employees go above and beyond, others should endure the care they give to understand their impact and rethink how they treat people. I've been there many times to see activities and there are none. I don't recommend anyone put loved ones in this memory care center
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
2
Cindy - Family/friend
Assisted Living
September 15, 2023
4.0
Verified Review
Review for TerraBella Northridge
We picked this community, because they have caring people there! Directors were very personable and easy to get a hold of. I would recommend to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
LCH - Family/friend
Assisted Living
July 17, 2023
4.0
Family's experience
Was very disappointed with the communication from the administration. Our loved one was pushed by another resident and fell. Care staff notified me. Results were she went to Wake Med. I called wake for a day and 1/2 and they did not have a patient by that name. Finally found her at Rex through process of elimination. Never did admin reach out. I went to talk with them in lesson to express my concerns and I was told when they leave on an ambulance they have no way of knowing where they are going. Director was very flippant and called another member of staff to witness my conversation. Two weeks later she fell, broke a rib and wrist and was sent to Duke Raleigh. I was there before her paperwork was processed. Here is a dementia expected to answer admission and doctor questions. When I filled out the paper work and went back the doctor came back to talk to me. Grateful for that or I would not have known what had been done. She passed away 3 weeks later. The rescue squad called me and said she was unresponsive and that after working on her for 20 minutes...I stopped them and told them mama had a DNR. They said omg we did not know this. No one told the nursing staff and no one told the rescue. There should be a note over their bed to this affect. She passed away on [date removed] a.m. around 3:00. Funeral was on [date removed].I went to clean out her room on [date removed]. No one from there ever called me to tell me she had passed, offer condolences or make contact with me at all. I went to clean out her things. She had several unopened packs of depends, (7-8) Boost (6-4 packs) that I had purchased and taken there ( they said they were having supply issues), her shower chair, towels (new), a recliner with the lift (not hers anyway). I do however highly recommend "A Place for Mom". Your service is invaluable, follow up was great and I loved [name removed]. Thank yall for everything and for all your help.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Activities
4
Response from TerraBella Northridge
July 28, 2023
Thank you for taking the time to provide feedback about your experience at TerraBella Northridge. We are sorry to hear that you experienced issues with communication and would value the opportunity to speak to you directly to learn more. Please reach out to us at 919.848.4906. Thanks and have a great day.
DC - Family/friend
Assisted Living
June 21, 2023
3.0
Verified Review
Would recommend. Better than previous AL.
The activities director goes out of her way to make sure that the residents actually have something to look forward to. They have a pendant system for the call bell which was a big improvement for my mother-in-law from the previous assisted living facility. The facility keeps the door locked at all times so someone has to let you in and let you out when visiting. There is no services offered for manicures . The system for hairdresser is not organized. They did do a recent renovation so definitely makes the interior brighter. The surrounding neighborhood is very nice as well as the grounds. CNA's and Med Techs are average nothing to write home about. Eventus is who they contract out for primary care which is the same as the prior AL and we are not a fan. Eventus employees Inexperienced providers who are over worked.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
June 7, 2023
4.0
Verified Review
Good place overall as long as you stay on top of things.
Terrabella Northridge is a good place overall as long as you stay on top of things. You need to stay on top of almost everything, especially hygiene.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Memory Care
April 19, 2023
5.0
Verified Review
Tour experience
The only real criticism we had was that at Terra Bella we did not care for how the memory unit was completely separate from the rest of the facility. We were not sure where our Mom was going to be placed and we would have had strong reservations if she were going to be placed in the memory unit there. They spent time with us, answered all our questions and again seemed lovely. Their facilities just weren't the best fit for us.
Anonymous - Toured community
Assisted Living
April 11, 2023
5.0
Verified Review
A great place
We toured TerraBella Northridge and it was a great place! However, they were doing a lot of repairs due to a water main break at the time we toured and I knew that my loved one would not be happy there with all the construction work and noise. Under normal circumstances, I think this would be a great place to stay!
A P - Family/friend
Assisted Living
March 9, 2023
5.0
Verified Review
TerraBella Northridge have done a wonderful job with my loved one. I don't have any notes really. The staff communication has been great with the family. There are three meals a day, and the residents get a choice and follow my loved one's dietary restrictions/needs.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Anonymous - Toured community
Assisted Living
January 27, 2023
2.0
Verified Review
My Tour Experience at TerraBella Northridge
TerraBella was depressing. The lady giving the tour was great & really seemed to love her job. It just seemed like an old nursing home. The rating is a 2 only because the community was bad, the person giving the tour was a 5.
Anonymous - Toured community
Assisted Living
November 3, 2022
4.0
Verified Review
I toured this facility and it was ok. The staff was nice and cost was reasonable. But it definitely had that nursing home feel.
EJ - Toured community
Assisted Living
September 12, 2022
4.0
Verified Review
Very nice open floor plan well lit, nice clean and warm friendly staff.
Anonymous A - Toured community
Assisted Living
August 25, 2022
1.0
Not a Happy place for your love one
TerraBella doesn’t have a welcoming spirit. The ED is always in her office. During the tour she never came out to introduce herself. The staff in AL wasn’t very pleasant. I did hear a CNA talking to a resident as if she were a child. The memory care is so depressing and sad. Residents wondering around and their clothes are dirty. One staff member walking around with her pants sagging down. No one (staff wise) look very happy. I wanted to speak with the director of nursing. After my tour she was sitting in her car smoking. This is not a very pleasant atmosphere for my dad.
Cleanliness
1
Care Services
1
Value for Cost
1
Response from TerraBella Northridge
September 2, 2022
Hi Anonymous. We’re sorry to hear that you had a negative experience with TerraBella Northridge. We take great pride in the quality of care we provide in our assisted living and memory care program and work diligently to train team members to ensure we are providing top quality, person-centered care---we’ve even earned the designation of a top memory care community through US News & World Report! We would appreciate the opportunity to get more information about your experience when you toured and ask if you have any additional insights you can provide, that you please reach out to our Executive Director at stabor@terrabellanorthridge.com. Have a great day!
Viewing 1-20 out of 81 reviews

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TerraBella Northridge offers Studio. Learn more.

A Place for Mom has scored TerraBella Northridge 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (919) 848-4906 to reach a resident at TerraBella Northridge.

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Studio, 1bd, 2bd, Semi-Private
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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