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Symphony at Olmsted Falls

25880 Elm St, Olmsted Falls, OH 44138

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Diana - Loved one of resident/client
5.0
I would highly recommend

We like the smaller scale of the community it is only two floors so it is a very personable environment. They do have a lot of staff so the staff to resident ratio is adequate. We do appreciate their communication with us and how they consistently keep us updated. We do have regular meetings with them which has been great. It is a great value for everything our loved one is getting, they seem to be happy with the meals and dining and all the different activities.... Read more

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About the facility Symphony at Olmsted Falls

Situated on a private, quiet street with beautiful wooded views, Symphony at Olmsted Falls is a cozy, warm senior living community located near Southwest General Hospital, St. John Medical Center and The Cleveland Clinic as well as Grand Pacific Junction historic shopping district and Cleveland Metro Parks. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping and home maintenance so you can participate in social, cultural and exercise programs including “Sit and be Fit,” chair yoga and crafts. Enjoy a menu of seasonal, nutritious chef-prepared dishes in our beautiful dining room.

Enjoy discreet, supportive care, a maintenance-free lifestyle including scheduled transportation. Spend every day living fully and experiencing greater well-being.

Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Symphony at Olmsted Falls is a community within Elegance Living, LLC properties. See all Elegance Living, LLC communities.

Pricing for Symphony at Olmsted Falls

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Symphony at Olmsted Falls

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Low / No Sodium

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Art Classes

Reviews

for Symphony at Olmsted Falls
3.6(19 reviews)
Write a Review

Cleanliness

3.7

Friendliness

3.7

Meals & Dining

4.0

Care Services

3.6

Activities

3.7

Staff

3.4

Value for Cost

3.5

Overall Experience
8
6
0
0
5
Date Submitted
2
3
6
Reviewer
0
15
3
0
Care Received
0
1-19 of 19 reviews
Sort by

3.5
Jennifer - Loved one of resident/client
Memory Care
September 21, 2022
Verified Review

I was relatively happy with this place and can say that my loved one got the best care that she could have, given her condition. The facility was pretty clean. It's homey and a nice place. Some staff was over the top and others were not pleasant. I paid for a haircut and toenail trim, but I'm not sure she ever got those. My loved one fell twice while she was here and ended up with stitches. She was alone both times, but thankfully they heard her and were able to help her. They did notify me timely when those happened. Would I recommend this facility? Probably. It wasn't the best but wasn't the worst either.

Cleanliness

4.5

Friendliness

3.5

Meals & Dining

5

Care Services

3.5

Activities

No data collected

Staff

3.5

Value for Cost

3

Response from Symphony at Olmsted Falls

September 24, 2022

Thanks so much Jennifer, for your positive review of Symphony at Olmsted Falls. We value your opinion deeply and will share your review with the team members and leadership team. Your feedback is greatly appreciated! Warm regards, Alison


5.0
Diana - Loved one of resident/client
Memory Care
June 29, 2022
Verified Review
I would highly recommend

We like the smaller scale of the community it is only two floors so it is a very personable environment. They do have a lot of staff so the staff to resident ratio is adequate. We do appreciate their communication with us and how they consistently keep us updated. We do have regular meetings with them which has been great. It is a great value for everything our loved one is getting, they seem to be happy with the meals and dining and all the different activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Symphony at Olmsted Falls

July 5, 2022

Thank you so much Diana, for taking time to share your review of Symphony at Olmsted Falls. We value your opinion deeply and will share your 5 Star review with the team members and leadership team. Your feedback is greatly appreciated. - Warm regards, Alison


4.0
MR - Loved one of resident/client
Memory Care
April 12, 2022
Verified Review
Our Experience

The staff is nice to my loved one. We have only had issues with communication regarding my loved ones medications. Trying to get answers to our questions has been hard. They could improve on that. This location has 2 floors and is a stand-alone memory care only facility. They provide a lot of options to choose from during meals. The food is good. They go on outings for activities sometimes, as well as inside activities such as movies and bingo. The provide a calendar of their activities.

Cleanliness

5

Friendliness

3.5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

3.5

Value for Cost

No data collected

Response from Symphony at Olmsted Falls

May 10, 2022

Hello MR, my name is Alison. Thank you for taking time to review Symphony at Olmsted Falls. We greatly appreciate your feedback, and I’d like to learn more about your questions. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison


4.0
anonymous - Toured community
Memory Care
November 3, 2021
Verified Review
Tour of Symphony

Symphony is a good facility. I would have considered it more if it was all on one floor. It is 2 stories and I did not want my wife to be on the second story of the building in case something were to happen.

Response from Symphony at Olmsted Falls

November 21, 2021

Thank you so much for taking time to share your experience of Symphony at Olmsted Falls. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us. - Kind regards, Alison


4.0
anonymous - Loved one of resident/client
Memory Care
April 14, 2021
Verified Review
Overall a good experience

We chose this facility for cleanliness, the friendliness of staff members, and proximity to our home. It was also lesser expensive than others that we looked into. They were really good with communication throughout covid. The room sizes here are good size. Overall I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4

Response from Symphony at Olmsted Falls

July 19, 2021

Thank you so much for taking time to share your experience of Symphony at Olmsted Falls. We value your opinion deeply and shared your positive review with our team. Your feedback was greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you!


1.0
Melanie W
Memory Care
March 4, 2021
Find another place

Please research other places, don't put a loved one here

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Symphony at Olmsted Falls

July 19, 2021

Hello, Melanie. My name is Alison, and I work at the Elegance Support Center. First, thank you for taking time to rate Symphony at Olmsted Falls. I have shared your review with our community and regional leadership team and noting that you did not leave any details about your experience, I’d like to learn more about your concerns so we can address them. If you’re open to further discussion, can you please send us a private message with your phone or email address? We’ll reach out to chat personally.


5.0
Kim B - Loved one of resident/client
Memory Care
November 16, 2020
Verified Review
A great place for my loved one

This community's rooms are very nice and the food is excellent, and they have a great variety. They paid attention to everyone's eating habits. It's smaller and residence gett more attention. I would definitely recommend this community.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

5

Value for Cost

5

Response from Symphony at Olmsted Falls

January 26, 2021

Thank you so much, Kim, for taking time to share your experience. We’ll share your 5-star rating with our team, which will certainly brighten their day. If you have anything further to share, please reach out to us as we love hearing from you! - Alison 


5.0
Joe Tucci - Loved one of resident/client
Memory Care
August 6, 2020
Verified Review
A great place for when you are older and need care.

I would have rated them higher than 5 if I could. I have already recommended them to others. They do good work. My mom is happy there. The food is delicious. The layout is very good. My mom has a nice large room.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Symphony at Olmsted Falls

January 27, 2021

Thank you so much, Joe, for taking time to share your experience. We’ll share your 5-star rating with our team, which will certainly brighten their day. If you have anything further to share, please reach out to us as we love hearing from you! - Alison


0.5
susan williams - Loved one of resident/client
Memory Care
May 21, 2020
nightmare on elm street

These reviews are mostly fake. They were written by someone from Symphony. the food is good. The people are good. The place is good. They need to hire someone with a better vocabulary. Thank God we got my father out when we did. He's so much better now.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Joe Tucci - Loved one of resident/client
Memory Care
May 14, 2020
Verified Review
Great Place for Memory Care.

It is a great place. They are doing a good job during pandemic keeping my mom safe. Highly recommend it for people that have dementia. Staff is good. They have a nice Facebook page. Food is delicious, when I can visit I like to go during lunch or dinner to share a meal with my mom. Location is great. They have a nice indoor courtyard.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Symphony at Olmsted Falls

January 27, 2021

Thank you so much, Joe, for taking time to share your experience at Symphony at Olmstead Falls. We shared your 5-star rating with our team, which certainly meant a lot. If you have anything further to share, please reach out to us as we greatly appreciate your feedback. - Alison


1.0
Cathy - Loved one of resident/client
Memory Care
January 7, 2019
NOT A GOOD CHOICE

Extremely understaffed, patients needs are not addressed or attended too. They over medicate to keep from having to deal with the residents. The residents spend all there time alone in there rooms, activities are non existent. Management says what you as a family member wants to hear with no intentions of following threw. Give strong reconsideration to placing your loved ones in this facility.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Symphony at Olmsted Falls

March 5, 2019

Good afternoon Cathy, I hope your day is going well. My name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). I would first like to apologize for the experience you had with this community. We do take these reviews very seriously. I've noticed that this the second review you have left in the last five months. I have shared your first review to our regional and community leadership team. If you would like to speak to a member of our Senior Leadership team, please send us a private message with your contact information (phone or email). I again apologize for the experience you had. We strive to create the best care and service for our residents and their families. Thank you, Cathy, and have a great rest of your day. Shawn - Digital Marketing


0.5
Cathy - Loved one of resident/client
Memory Care
December 28, 2018
Reconsider

Extremely understaffed, patients needs are not addressed or attended too. They over medicate to keep from having to deal with the residents. The residents spend all there time alone in there rooms, activities are non existent. Management says what you as a family member wants to hear with no intentions of following threw. Give strong reconsideration to placing your loved ones in this facility.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Toured community
Memory Care
December 16, 2017

We were favorably impressed with the room designs, and the overall feel of comfort and activity here. Staff were engaged with residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
June 13, 2017
Verified Review
Mom's Care and happiness

This is a good community for great care for my mom.The staff are wonderful and keep me informed at all times. I like knowing that she is in a clean community and the staff is very helpful and kind. My mom is really liking the variety of good meals. I like that she is staying involved with the many activities. We would recommend this community for the good care and value of this community for other families.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Daughter33! - Loved one of resident/client
Memory Care
May 26, 2017
Disturbing

My mother was a resident for 4 grueling months. Facility constant, smelled like urine. Complete lack of communication amongst nurses/shifts/management. Disregard for physician orders. Frequent incidences of lost/missing clothing (undergarments) despite being labeled. Questionable follow through on critical policies. We gave them every chance to remedy situation including meeting with regional management. Sub par care.

Cleanliness

1

Friendliness

4

Care Services

1

Activities

3

Value for Cost

1

Response from Symphony at Olmsted Falls

September 20, 2017

Hi, I'm Katie, I work at Milestone Retirement's Support center. I'm sorry to hear you had such a negative experience at Symphony at Olmsted Falls. I've been in contact with the community's Regional Director, and all of your concerns have been noted. Sincerely Katie - Digital Marketing


4.0
anonymous - Toured community
Memory Care
May 24, 2017
Verified Review
Very Nice Facility, Tour went Well

I had a pleasant tour of this community. I toured it for my father, and his needs. This is a very nice facility with kind people. The community appeared very clean. The staff was attentive, and kind. The experience went well overall, but I didn't feel this was the right fit for my father.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
May 20, 2017
Verified Review
A good experience!

My parent seems to be adjusting well. It's a nice place, the staff is friendly and involved with the patients. The facility is clean and the nurses will stop and talk to you when you visit your loved ones. My father is there too and they're both share the same room. He needs more care than my mother, but they keep them together because they are like two peas in a pod.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
February 20, 2017
Verified Review
My father's Care

I like this community for the care of my father. The community is clean and maintained. The staff is nice. There was a staff member that we did not feel satisfied with the care that was given. The other staff is very good and attentive. They were very caring and helped in every way for my mom and myself to feel comfortable. I would use this community again. The community was clean offer great meals and activities. I recommend others to this very nice community.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
August 17, 2015
Verified Review
They have been wonderful in dealing with behavioral issues.

They have been wonderful in dealing with behavioral issues. I see a total different approach than the place we were before. They are doing a great job, and really working with us. For behavior issues they are a good place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Neighborhood around Symphony at Olmsted Falls

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Symphony at Olmsted Falls

Symphony at Olmsted Falls offers Studio and Semi-Private. Learn more.

Symphony at Olmsted Falls has received an average review rating of 3.6 based on 19 reviews. See all reviews.

Call (440) 235-2750 to reach a resident at Symphony at Olmsted Falls.

To reach a resident at Symphony at Olmsted Falls call: (440) 235-2750



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.