Sycamore Village

It was a horrible experience. Because they have extreme turnover, new people wills start in the morning and leave in the afternoon and not come back because there's no training. So they're continually deficient in staff. There may be one person in charge of everything. The staff was to one extreme or the other - some of the people were really nice, and some were really bad. The administrative staff was horrible. You can't get ahold of them. Care was pretty much non-existent. They just left my loved one in her bed and wouldn't do anything to help her. She ended up in the hospital more than she was there, and the doctor at the hospital advised us not to send her back to Sycamore Village. Everyone complained about the food, and it looked terrible. They did do well with cleanliness and activities. And the aides who stuck it out and stayed worked extremely hard.

I would tell others that my husband stayed here for 8 days. It was his first time going into any type of assistance so he escaped. They sent him to a hospital and I was not able to get him out for 15 days. Not a good experience with this facility.

We chose Sycamore Village because of the location as well as the value for the money. The room sizes here seemed very adequate for his needs. They did everything we asked to do and they took really good care of him and were accommodating. Overall, it was a good experience and I would recommend to others looking.

We were a little frustrated due to my loved one's physical therapy being delayed in starting to assist them. The activities weren't enough for my loved one. My loved one was more functioning than other residents in the community. There was one memory care resident who would come consistently who would come into my loved one's bed, and pester them consistently. This was in the assisted one area. The community had individual rooms for the residents. During us leaving; the community worked with us in getting money back for the different community fees associated with my loved one's care.

My mother has resided in SV for 5 years. I was initially surprised by the cost...further comparison revealed they are more than reasonably priced. For the most, service and employees are good. Sometimes the aides to patients ratio is not sufficient...however, they manage the situation. The food is not fine dining... basically nutritional for the residents. There is consistent turnover in aides...But, that is the nature of the nurse assistant career field...they move based on pay, facility etc...So, this is not unusual. My recommendation to anyone placing a love one in ANY assisted facility..."Continue to make it your responsibility...for their care and well being...Don't put all the responsibility on the facility or employees." In layman terms...don't just stick them in there...and forget about them!!!

There's too many residents and not enough staff on each unit. Most of these residents need more care. They don't get changed enough. The food is awful. Too much staff turnover. Staff don't show up.

If you don’t mind having an understaffed environment to put your loved one in, then this is the place for you. I’ve never seen a place that had such a turnaround in my life. They don’t call this a nursing home but it really is but not staffed as such.

The cargivers at Sycamore Village, treat the residents as part of there family they give a 100% plus they go that extra mile caregivers work very hard nothing is to hard for them to do everything in there power to help the residents. feel Loved and cared for. The only one that I had a issue with was [name removed]. Was really rude and over heard her talking to other nurses making fun of my father . How she acts she seems like she been there for years . Hopefully they fire her and bring in someone that knows what their doing.

First day here and not too impressed. One aid for 15-16 people is not right. They have to serve the food, clean it up, get them all to bed. Been here 5 1/2 hours and no ones checked my mom for a change and we were told it's every 2 hours. I could go on in my short experience here.

I like the care from this nice community. I like the staff who have been very helpful. the community is clean and the menu has a nice variety. They have a lot of actives that he is participating in. We would recommend this clean community for the care to other families.

Everything has been going well since I moved in, The community is clean and maintained well. The food is fine, but I don't eat there much.

Things are going great, it's unbelievable! The staff treats my parents as if they were their own parents. The price is very affordable and I could not find a better place for them! We are very pleased.

I like the care at this community. The staff were very nice and caring. The menu was very good . They did offer good activiites. I would recommend this clean and caring community to other families for great care and a good value

This is a nice community. The staff are very nice and caring. the community is clean, but they need to keep up on things. The variety health meals are appealing. they offer alot of great activiies that she enjoys. I am happy to recommend this community to other families.

I appreciate all that they did. I would remind myself that my Mom was not the only one there, and unless I could afford a private nurse, it was unreasonable to expect them to drop everything and go to her. I was in a position that I could go everyday and I did. My Mom having a safe place to be helped me get to be more of a daughter rather than a caregiver. Not so much for my Mom, but the other ladies were very bored. They wanted something to do, besides hearing about the bad news in the newspaper and the obituaries. I thought this was a little odd, I felt something more uplifting/positive would be better. I kept my Mom from any bad news. I only wanted happy thoughts for her. She had enough bad thoughts without any help. Then there was a time one of the ladies was scolded for not remembering something she was told the day before (this was in memory care).

The meals that Sycamore Village offers are tasty. Staff were attentive with my loved ones care needs. They communicated very well with me but not with each other. Sometimes there was a shortage of staff. I did like the cleanliness of the place they did a good job maintaining it up-kept. Activities are offered but, my loved one didn't like to engage in them.

A very nice community for my father. The staff is outstanding and caring. He is getting therapy to assist him. The community is taken care of and very clean. I would recommend this for families wanting good care for a loved one.

My husband is being taken care of very well in this community. The staff is very friendly and helpful with him. The room and grounds are clean and well kept. They are doing all that they can to help him keep active. I know when I am not there with him that he is in good hands. I would recommend to others who are needing good care.