Sunshine Home Care

My loved one lives here. They have been real good. The location is perfect. The communication with the staff has been real good. They e-mail pictures all the time. They dance with her. The food is good. She has been eating good. I just appreciate the good job that they have been doing with her. I'd recommend the Sunshine Home Care. They are just really good. I am very pleased with all of the services.

We felt that we were misled. It's two sisters that run these homes, and they were very upbeat and positive seeming, the peppiness I thought was so great, was more like manic. Telling us not to worry about it, and that they would take care of certain things. A week before we moved in they let me know that they wouldn't be able to take care of those things. We waited until just a couple of days before moving in to tell our loved one, based on the advice of Sunshine Home Care as well as other people. They told us that our loved one's medication management wasn't something that they could work with. They wanted to change her medication right off the bat. After the first day, they let me know that they would have to medicate her so that she would sleep through the night. She didn't want us to talk to our doctor, she wanted us to talk to the neurologist they had. They forced her into a diaper, which she didn't need, and put bedrails on so that she wouldn't fall. This effectively trapped her in her bed at night. Day by day she was getting worse and worse. They keep everyone docile, the problem was that she liked to walk. The caregiver is very nice, but she is very loud. She is very loving and hugging, but she was being playful and what she said really hurt our loved ones feelings. She just needs some sensitivity training. They had a lot of rules here, they wanted to know ahead of time if you were coming to visit, and you could never come for mealtimes. This was just not a good experience.