Sunrise of Sabre Springs

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

we toured this community and the tour was very good. The staff was very friendly and they answered all our questions. They followed up with us and had really good communication.

I searched for many weeks and finally landed at this facility. When I first went to take a look around I was nervous. Everyone was so friendly and really educated me on all my options. They even told me to look around at other facilities. During the whole process I felt supported. Thank you for caring for my parents. You all are true heroes. Very happy with the care and compassion the staff have.

Don’t put your loved ones here. They are mean and Uncooperative. You’ll never ever be able to visit them either !

I work professionally with Sunrise Sabre Springs providing hospice care to their residents, and, in doing so, I am able to see exactly how they care for patients and families in need. Over the past four years, we've had dozens of mutual patients/residents, and each time it feels as though they add another member to their loving family. Their staff collaborates excellently with our staff and family members of the resident, and, most importantly, they treat each and every mutual patient as if they're their own. If and when I have to search for a home for my mom and dad, I would feel confident trusting Sunrise Sabre Springs.

We weren't happy with the way the community dealt with the pandemic and our loved. one They wouldn't allow my loved one to leave the community for us to have holidays together. They would have forced my loved one to quarantine for 14 days. Then the community forced all the residents into quarantine. It took a long time to get the vaccines for the residents. The activities director was horrible. The only activities the community had were bingo and movies. The staff were good, specifically the girls that brought food to my loved one. We had to keep reminding the community to pick up our loved one's laundry and they moved their cleaning date. They would force my loved one to not leave, because they didn't realize which residents couldn't leave. the building

From start (introduction to Sunrise and staff) to finish (my parents moving in), everyone was sensitive and caring and willing to go the extra mile to make my parents and me comfortable with what can be a very difficult decision. I cannot say enough about how lovingly sensitive the staff is.

I wanted to say thank you to this facility and everyone who works here for keeping my mother safe. She moved in during the start of the pandemic and I appreciate everyone and what they have done to keep her safe. This facility is great they communicate and although we have have some tough conversations they always seem to find a solution. Taking care of the elderly is not easy they seem to do this with great respect and empathy.

Thank you, Thank you.......to all the staff. What a wonderful organization. We appreciate how hardworking and caring everyone is. You all make the hard job look easy while keeping my mother safe. True Heroes!

There was not enough staff members to residents, and the management is not good. We have nothing good to say about this community. Walking in, it looks like a nice place, but when you get into the internal of the community it is like hell on earth. Only good thing we can say, was that it smelled good when they baked cookies.

I just moved my husband to Sunrise of Sabre Springs early this week. He has mild/moderate Alzheimers and could not stay in the residential community where we live. Given the pandemic, we moved in under unusual circumstances. We could not visit the facility or see the room where my husband would living. During the time that we were processing all the paperwork and getting ready to move, [name removed], the Director of Sales, guided me through every detail answering my myriad of questions promptly and giving us a visual tour of the place. She was thorough, kind and caring and I felt like I knew her as a friend before I ever laid eyes on her. She gets 10 stars in my book! We also had a chance to FaceTime with the nurse ,[name removed], and [name removed] the 4th floor coordinator. We arrived on Tuesday [date removed] before lunch and by the end of the day everyone in charge of the different departments came by to welcome us and let us know that they were available at any time to help. [Name removed], the charge nurse, was by twice that day, [name removed] from maintenance moved some furniture for us, and the chef, [name removed], arrived mid-afternoon with warm chocolate cookies right out of the oven because he heard that [name removed] loved cookies--- just to name a few examples. I am staying with [name removed] through the end of the month, in quarantine, to help him through the transition. I can say that everyone I have met is cheerful, kind and always with smiles on their faces, Even at this early date in our stay here my sense is that [name removed] is in a good place and will be well cared for. I will leave [name removed] with the confidence that our family made the best choice for him. I would recommend this facility to any family facing the decision of placing a loved one into nursing home care.