Sunrise of Sabre Springs

I toured Sunrise of Sabre Springs and I thought it was very nice. We chose another community for a few different reasons, but ultimately Sunrise was out of our price range.

I feel comfortable with the level of care provided to my loved one. the activities could use some improvement, but its important to note that the director left so they are in a gap right now. the activities have also been effected by Covid, but they are working through it. I've found that there a different variables that fit different families when looking for a community, but I'd say this one is worth a look.

we toured this community and the tour was very good. The staff was very friendly and they answered all our questions. They followed up with us and had really good communication.

I searched for many weeks and finally landed at this facility. When I first went to take a look around I was nervous. Everyone was so friendly and really educated me on all my options. They even told me to look around at other facilities. During the whole process I felt supported. Thank you for caring for my parents. You all are true heroes. Very happy with the care and compassion the staff have.

Don’t put your loved ones here. They are mean and Uncooperative. You’ll never ever be able to visit them either !

I work professionally with Sunrise Sabre Springs providing hospice care to their residents, and, in doing so, I am able to see exactly how they care for patients and families in need. Over the past four years, we've had dozens of mutual patients/residents, and each time it feels as though they add another member to their loving family. Their staff collaborates excellently with our staff and family members of the resident, and, most importantly, they treat each and every mutual patient as if they're their own. If and when I have to search for a home for my mom and dad, I would feel confident trusting Sunrise Sabre Springs.

We weren't happy with the way the community dealt with the pandemic and our loved. one They wouldn't allow my loved one to leave the community for us to have holidays together. They would have forced my loved one to quarantine for 14 days. Then the community forced all the residents into quarantine. It took a long time to get the vaccines for the residents. The activities director was horrible. The only activities the community had were bingo and movies. The staff were good, specifically the girls that brought food to my loved one. We had to keep reminding the community to pick up our loved one's laundry and they moved their cleaning date. They would force my loved one to not leave, because they didn't realize which residents couldn't leave. the building

From start (introduction to Sunrise and staff) to finish (my parents moving in), everyone was sensitive and caring and willing to go the extra mile to make my parents and me comfortable with what can be a very difficult decision. I cannot say enough about how lovingly sensitive the staff is.

I wanted to say thank you to this facility and everyone who works here for keeping my mother safe. She moved in during the start of the pandemic and I appreciate everyone and what they have done to keep her safe. This facility is great they communicate and although we have have some tough conversations they always seem to find a solution. Taking care of the elderly is not easy they seem to do this with great respect and empathy.

Thank you, Thank you.......to all the staff. What a wonderful organization. We appreciate how hardworking and caring everyone is. You all make the hard job look easy while keeping my mother safe. True Heroes!

There was not enough staff members to residents, and the management is not good. We have nothing good to say about this community. Walking in, it looks like a nice place, but when you get into the internal of the community it is like hell on earth. Only good thing we can say, was that it smelled good when they baked cookies.

I just moved my husband to Sunrise of Sabre Springs early this week. He has mild/moderate Alzheimers and could not stay in the residential community where we live. Given the pandemic, we moved in under unusual circumstances. We could not visit the facility or see the room where my husband would living. During the time that we were processing all the paperwork and getting ready to move, [name removed], the Director of Sales, guided me through every detail answering my myriad of questions promptly and giving us a visual tour of the place. She was thorough, kind and caring and I felt like I knew her as a friend before I ever laid eyes on her. She gets 10 stars in my book! We also had a chance to FaceTime with the nurse ,[name removed], and [name removed] the 4th floor coordinator. We arrived on Tuesday [date removed] before lunch and by the end of the day everyone in charge of the different departments came by to welcome us and let us know that they were available at any time to help. [Name removed], the charge nurse, was by twice that day, [name removed] from maintenance moved some furniture for us, and the chef, [name removed], arrived mid-afternoon with warm chocolate cookies right out of the oven because he heard that [name removed] loved cookies--- just to name a few examples. I am staying with [name removed] through the end of the month, in quarantine, to help him through the transition. I can say that everyone I have met is cheerful, kind and always with smiles on their faces, Even at this early date in our stay here my sense is that [name removed] is in a good place and will be well cared for. I will leave [name removed] with the confidence that our family made the best choice for him. I would recommend this facility to any family facing the decision of placing a loved one into nursing home care.

Sunrise staff are the most kind and caring people I have ever met. My Mother's caregiver stays in touch with me and lets me know weekly how she is doing. My Mother has been difficult, but they are patient with her and re-direct her to activities that she enjoys. There are so many activities to keep their minds active. The facility is beautiful. It looks like a five star hotel when you enter the lobby and a luxury residence when you enter the floor my Mother lives on. The food is gourmet and the field trips a lot of fun for the residents. I would certainly recommend Sunrise to anyone looking for a care facility for their loved one. You can leave them at Sunrise with great confidence that they are bein cared for in the best way possible.

After a year at Sunrise, for both of our 91 and 92 year-old grandmothers, we still have great things to say about Sunrise and their staff. One grandmother is reasonably independent and can take care of her basic daily needs (with a lot of help from the Sunrise care team). While the other requires additional care because of her mobility and memory challenges. Both have been able to successfully integrate into the Sunrise community, make interesting friendships, participate in most of the activities, and enjoy the weekly outings (parks, museums, casino, restaurants, beach and mountains). They have come to realize that simple exercise, a great diet, and social interactions are key to creating a happier life-style. One noticeable change is their focus on what they are going to do today, as opposed to what they can no longer do, i.e. driving. We get a lot of questions about what it is like at Sunrise now that over a year has passed and we have had an opportunity to experience their services and community. Here are key examples of what we have experienced: • Their medical team quickly diagnosed an upper respiratory infection that was causing her blood pressure to drop to unsafe levels and rushed her to the ER. The were completely on top of the situation, monitoring her vitals every day and took decisive action. • Every time we visit Sunrise we are greeted by name. Why is this important – the staff takes the time to get to know us and how they can better meet our needs and concerns. Sunrise has had very little staff turnover, so it is much easier to build a relationship with the staff that is used to communicate what is going on with the grandmothers each week. • We still receive the monthly status calls from the care director updating us on the care they are providing and how well the grandmothers are doing – socially, physically, mentally. At every opportunity they seek our input – how are we doing? How can we improve? • Prior to coming to Sunrise one grandmother lived at another local assisted living facility for over a year. During that time, we had nothing but monthly issues with the billing. We were constantly over billed by $100-$1,000 each month. It took hours of my time each month to correct their mistakes. At Sunrise we have had no billing errors. They know what they are doing, and the support staff is competent. • So, what don’t we like? Honestly, I haven’t found any issue that impacts the care my mother is receiving. Sunrise has earned my respect.

The people here that I interacted with while looking for a new home for my mom, were just stellar. [Name removed], [name removed] and [name removed] showed me all the place had to offer as well as several apartments. The place is lovely and new and had a nice vibe. Happy and community oriented. The staff seemed glad to be there and frequently interacted with residents. This was not a fit for my mom simply due to her financial situation and the fact that her ancestors tend to live to 98. I highly recommend you checking it out for anyone who needs this type of living situation. To the staff, thank you from my family for all the work you did.

Mom passed away peacefully yesterday on [date removed]. [Name removed], you in particular, were so impressive with your knowledge of so many people in the industry, and just the way you presented yourself, and the confidence you conveyed…..well…… all that gave me GREAT confidence in Sunrise which was HUGE for my family towards the end of Mom’s life. I will most certainly recommend you to anybody and everybody who was in our situation. Thank you for working with me and being there for if and when Mom need that next level of care. Mom had a full and blessed life and it was just her time. No regrets. We did the best we could and she really appreciated it !

Great Community. Caring staff people are smiling. This place feels warm and homey. I had a couple of friends move their parents in. I took a tour and it is clean and nice.

Sunrise Sabre Springs is the second assisted living facility my father has lived in. It is much smaller (about 30 assisted living residents, I believe, plus additional residents in memory care) and because of that the care is much more personalized. The staff is just great. They know each resident by name and all their quirks and special needs. The drawback is that there is a smaller pool of people for residents to find friends in and there are relatively few activities for the men. I do wish that they had been more transparent about their assisted living fees schedule. We were told that fees were based on the number of activities of daily living that residents needed assistance with, but later it became apparent that there is also a point system beyond that which will increase the fees. But if you can afford the fees the care is outstanding and caters to the needs of each individual resident.

My grandfather [Name removed] lived in this facility before he passed away. He was resistant to move but the team was very supportive during the process. [Name removed] the Executive Director really made my family feel so at ease. It was so hard for us to come to terms with grandpa moving into an assisted living. I thank every caregiver and nurse who tended to him. Their care is like no other and I am so glad he was able to spend his last days in a place that truly cared for him. I would highly recommend this facility to any family who truly wants quality. The chef [Name removed] prepares wonderful food one of the things grandpa always said was the food was the best part of it all. Thank you Sunrise of Sabre Springs for taking care of not only my grandpa but my family during this hard transition. I will forever be grateful!

We are so happy to have found sunrise. It had been recommended by friends and when the need arose we had a new facility near by. They have been so loving, helpfu, communicative, and kind. The food is even delicious! The activities are awesome and the staff excellent. It is clean and they are are warm to everyone. Can not say enough of the excellent care.