Sunrise of Northville

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Sunrise because I was looking around and I heard from other people that Sunrise was a very good, clean, and caring facility. My uncle was here for 2 years and had a good experience with them. The room sizes here are really good. All of the staff are very friendly. I would recommend to others looking and already have.

Great tour, the facility is beautiful. They did a very thorough intake. The facility was a smaller tighter layout, more like a smaller hotel. The apartment sizes were great and they do loan you furniture as well.

It is a very well run community. The community is clean. The longevity of the staff speaks volumes; as most of the staff have been there for about 20 years. Bingo, crafts, planting flowers, spring hats for a tea party, games, music, Easter bunny, and more for the residents to choose from are some of activates available.

My favorite so far. Beautiful building, very nice staff. They have a house dog. Also pricey but the care is more personal. Loved everything we saw. The services offered would be a good match for my mother-in-law. Definitely at the top of the list.

The community is clean and the staff members have all been pretty friendly. Our loved one is on a special diet so they accommodating special meals, and we do know the activities are coming back. However, if you have a needy loved one do not take them there. They cannot manage incontinence, they are just not up to par.

I would say that the community was wonderful with my loved one. They were excellent with care. All the way around from Administration down to all the staff. They made sure my loved one was neat and clean and had his dignity. This was important to us and wanted to get his dignity back in his last few days.

Both of my parents got covid at this facility and my dad passed away. They are doing as best they can with my step mother. They are trying to keep her as active as possible and they finished lock down and she is able to eat outside of the room finally.

Mom currently lives here. We are quite happy with the staff and the services.

This community very nice, but is not for advanced dementia residents. [Name removed] was straight forward after hearing our situation. You should not recommend this community to anyone whose family member has advanced dementia. They are not set up for behavioral or advanced medical needs.

The care staff is great. The facility is great. The communication with the office and billing staff is terrible It took almost 2 months after my mother passed to get the billing straight.

Nice clean facility and was a little expensive although we were willing to work with it. The issue we had was immediate availability for either 2 studios or a 2 bedroom suite. [Name removed] was very nice and knowledgeable.

My father has dementia and has not spoken for many years. This makes communicating with him very difficult. The staff has taken good care of my dad even with this problem. The staff is very helpful, friendly and kind. I would have no problem living there myself if I ever am in my father’s predicament. I would recommend Sunrise Northville to my friends and family.

Sunrise accepted Mom in a warm manner. The caregivers are respectful, caring and get to know Mom in every way possible. They notice when something is off in her actions or attitude and look for what might be causing it. And then, when possible, they make it better. The residents are also friendly; they say hello and have invited Mom into many of the activities. We are relieved and happy that we were able to move mom into such a positive atmosphere.

The workers have gone above and beyond for my dad. He can not speak so it makes their job even harder

Staff was extremely friendly and engaged with residents. Residents were active and pleasant. Design felt like "home" and seniors needs were the focus. Remodeling updates in process showed commitment to the residents. [Name removed] was very helpful. We will be back with Mom.

Staff was extremely friendly and engaged with residents. Residents were active and pleasant. Design felt like "home" and seniors needs were the focus. Remodeling updates in process showed commitment to the residents. [Name removed] was very helpful.

Really nice place. Looks very lively for residents who all look really happy!

The facilities were very nice but the staff was a little loud.

Beautiful facility. Out of my mother's price range.

I scheduled an appointment yesterday at 4:00pm and received a confirmation email. I went to the appointment, but the facility didn't have my appointment and the contact person was not there. The activity director showed gave me a brief tour. While I was touring, various aides were standing in the hallway on cell phones, or seemed like they were doing nothing. They took me to see a dirty unclean room that someone just moved out. It smelled and it was horrible. I would never place my parents in this facility.