Sunrise of Louisville

They provide excellent care. We picked this community because It's the only place in three states that would take her.

I'm very grateful to them. The value, I almost gave them a 4, but they were comparable to other places. It's just expensive no matter where you go. The people who worked with my mother in personal care really did treat her with respect and love. They communicated well with me, and treated me and my siblings with respect. They were wonderful in the last week especially and allowed us to stay as long as we wanted before she passed. We had a very positive experience at Sunrise. My mother was respected, loved, and was safe. It eased our minds. The staff is friendly and helpful, and respectful. I would recommend to anyone needing a safe loving environment for their aging parent.

What we really like about Sunrise of Louisville is the staff, the way staff treats the residence is exceptional and you can see the care in their hearts. And they work hard to include everyone. However, there are times when response times are poor. Staffing may be a little low but all in all they do a great job and I have no complaints.

Our family had an in person tour with Sunrise of Louisville and we thought overall it was a really nice tour experience as well as the staff being friendly. We were able to meet with their activities director who was very impressive and the community it pet friendly .

We had a nice tour of Sunrise of Louisville, and it was a very close second choice for us. The only staff I met were the sales person and a custodian, but both were very nice. In touring different facilities, I seemed to find two types of places: 1) the Cadillacs of senior care, or 2) terrible places for still a lot of money. Sunrise of Louisville was definitely a Cadillac. It was just a little farther away form where I live. But I was very Impressed with it.

A really good friend of ours had a loved one at the community for many years and with their health at times it made them a difficult patients, but the staff were able to handle and manage the care and for us that was a big deciding factor for our loved ones. Also Sunrise is a fireproof community so we like that our loved ones would not have to evacuate. From what we see of the activities calendar there seems to be a lot offered. There have been some silly bumps in the road but also there is a lot of nice things about this community.

There are not to many activities on the memory care side, and they could work on improving their overall friendliness, helpfulness and cooperation. Sometimes when we ask them to do things it does not get done.

We toured with Sunrise of Louisville and it went great - we really liked everything that we saw. The atmosphere was vibrant and they seemed to have a lot of great amenities offered for the residents. It was up to my brother and he decided on another facility, but this was one of our top favorites.

My loved one was only here for a short period of time, but we loved Sunrise of Louisville and would definitely recommend them to others.

I appreciate that they are able to keep staff in the building. The last community my loved one was in a place that was low staff so it was very unsafe. They keep the community very clean and it is just a nice community overall. The meals are great also.

I like the community. The people were so friendly, helpful, and fantastic. The only issue I saw that the community was dated, and could use a renovation. The residents were more in their rooms, and the activities didn't seem as visible as other communities we visited. This was my second choice.

Sunrise of Louisville is very clean and overall they did a great job. We were able to be there day they day our loved one passed and they were just great. This facility was absolutely wonderful it was clearly top notch. The lady who runs the place is exceptional along with her staff. Five stars all around, it was meant for us and it was just top top notch!

While a little on the high side re: monthly costs, the staff is excellent, the care is outstanding, the cleanliness is top notch, and the food is wonderful and varied. The daily and weekly activities are terrific, making certain there are things for each resident to enjoy daily. We are so glad we made this move!

I toured this facility while looking for a place for my Mother. When I first walked in here, it felt like a home. The person who gave me the tour was great and seemed very knowledgeable. However, the rooms were tiny. When I came back a second time with my sister she said it wasn’t a good place for her because it was more of a nursing home. The residents here were older than her and she’s not ready for that yet. I would recommend this facility to other families.

This is a nice looking community. The people we met were friendly. This community has a swimming pool and seemed to offer a lot of nice amenities. This was just not the right fit for my loved ones.

This one is the top of my list so far. The staff is extremely friendly and caring. I toured on a Thursday and again on Saturday. Each time I toured, there were residents moving around, socializing, and gathering. I could feel the life happening in this location.

This is a fabulous community, but unfortunately my aunts health isn't doing the best. However I'am very pleased with all they have done for us. The experience has been fabulous. The communication between the staff, and the family is great. They are taking good care of her. I would give this community a A+ all everything, and I would recommend it.

I have a weird taste in my mouth about this community. I had my tour and met with the director and everything was all set for my loved one to move in the following week. All of sudden the next day I had a weird feeling from them and they acted completely different towards my family and I. They told me that they could no longer help us and that they could not care for her like they said they could. I would not recommend it to anyone after that.

This place is beautiful, clean, friendly, organized...everything you could want. It is pricey, but you get what you pay for when caring for a loved one. Mom lives in the MemoryCare floor and is doing very well considering her condition. She was living at another facility, which we were not at all pleased with, so we have some basis for our ratings. I gave the activities only 4 stars because I have not been there when mom has activities, although have had seen very good/even great activities for those residents whose dementia is not as progressed. The staff is particularly wonderful. Mom has already bonded with [Removed] and our family has started forming relationships with others. They are present, efficient with their work and always ready to lend a hand when needed.

I had a good tour of this community. I toured it for my loved one and her needs. The community was nice, and clean. The staff I met was kind, and informative. My questions were answered. It was a nice experience. Everyone kind to my family, and I.