Sunrise of Glen Cove

We are happy with this facility. Communication is very good and they're very prompt with questions and issues. The meals are good, nice quality and they offer a good variety. Staff is good. The facility is very clean. They do offer laundry and housekeeping and we're happy with the quality of that also. As far as improvement, my father has to wait sometimes for assistance with hygiene, care needs, help to the restroom etc. Overall, I would recommend this facility!

The community is making sure that the residents that want to participate in the activities get to the activities. This community is a great value for the money. [name removed] really handles a good handle on the management on the community. The staff are very friendly and you will get an answers to your questions. The community provides choices for the residents to choose from for meals. There is also a bistro for light meals for the residents and family to partake in. My loved one is coming out of their room and this is a big improvement for us to see. The staff know all the residents by name. This makes the family feel comfortable having our loved one here.

The room sizes at Sunrise seem to be fine, they do not have any complaints. The staff have been great about communication especially since we cannot go inside. I believe that the care is excellent, they are very pleasant and if there are any issues they always call me and let me know what is going on. I would absolutely recommend them.

I visited frequently and I never saw anything unsanitary. The staff is wonderful and are very compassionate and empathetic. They make sure we have contact with our loved one and they will even assist my sister with making FaceTime calls to us. The care is good and they have been very accommodating with her needs. They do offer activities, although my sister isn't able to participate in some of them, but they do encourage her to participate in what she is able to. We have nothing but praise for Sunrise and we are very satisfied.

Our experience with Sunrise @ Glen Cove far exceeded our expectations. My mother in law was so sad about moving from her own home ( she lived in the same house for 66years) and our whole family was heartbroken but the move was necessary for her safety. We tried in home caregivers and found them to be unreliable and very expensive.She has been a resident for the past 9 months at Sunrise and she couldn’t be more content. She loves her caregivers.She has made many new friends and loves to participate in the activities. She feels like she is living in a 5 star hotel with fine dining. Our family loves to visit her at Sunrise because we can just relax and enjoy the visit without feeling sad or guilty. I really wish that we had found Sunrise sooner.

The Sunrise of Glen Cove was very clean and maintained. The staff was very friendly, call the residents by there. The staff gave us a tour and explained thing we needed to know. She did not rush us, took a lot of time with us. Very nice place.

We like this community for the good care that my sister is receiving. The staff is good at communications with me. This community is very clean and well maintained. They offer a nice menu of meals that she seems to be please with.The activities are offered a lot for her to join the other residents. We would highly recommend this community for the care and good value for a family member.

After touring with them and confirming that this is where I would want to live, I decided to pick them. It is simply decorated in and out the community. I am still independent and they help when I need it. I like the rides to the store.

This looked like a nice clean community when I visited. The people I met were nice and helpful. They seem to offer a lot of nice amenities and activities. The residents did not seem as involved in the activities as the residents were at the community we chose.

My loved one is still adjusting with her move to this community, but I do feel satisfied with her move here. It is a great community with kind people. She is safe, and receiving great care. They community, and her room are well maintained when I come to visit. Everything is working out well, and this is a community I would recommend.

This community is very beautiful. The staff are wonderful and very helpful. The people looked to be happy and enjoying themselves. They answered all of our questions and were very knowledgeable about the community.

So far so good! It's not fair for me to give a star rating because we have only had 3 days experience.

Love this facility. They have everything. All possible combinations of care. Lovely place, warm homely. Perfect for my brother. I would live there myself.

My sister has dementia and she was in another facility in another state and we were not happy with her care. She was moved to Long Island and is presently in Sunrise in Glen Cove. The difference in her care is unbelievable. She is always clean, the staff is friendly, and we feel very comfortable leaving her there. My sister is not an easy resident to care for and the staff never complains to us and everybody treats her with respect. Our family is very pleased with this facility.

So far it's very nice. So far no complaints about food or staff or anything. They have been pretty pleasant. We chose it because of the ones we looked at it was the nicest.

Caregiving not consistent. Some are good [removed] Too short staffed on weekends

Our 91 year old mom has been in this facility for a month. We were initially impressed by the facility itself (which is in immaculate condition) and the kind, caring staff who seems completely dedicated to their mission. After a few weeks, we have become even more impressed, as our mom has been having a difficult transition to community life. They have been extremely attentive and kind in their efforts to facilitate her adjustment, gently guiding her to activities, and sitting and talking with her to ease her anxiety. They could not try harder than they have. They have also been very supportive to our family as we deal with our own challenges with her placement. We are very hopeful that she will adjust in time and have a very positive experience here, with far more support, stimulation, attention, and companionship than she had in her home. I have no reservations in rating this facility with 5 stars.

My Father has been living here for over a year, and upon entering the facility, has had great care, and caring management. During the past few months, with many management changes, it just seems that management does not really care and is not involved at all with the residents. If it was not for the caregivers, my ratings would be lower. Somebody also needs to tell the kitchen how to cook food for the New York region vs. taking a recipe from the South and transplanting it. How many people in New York like collard greens, black-eyed peas, and ham hock soup?

My dad has been a resident of Sunrise Glen Cove for one month. I have been very impressed with the level and quality of care that he has received. He suffers from mild cognitive impairment and also has diabetes, hypertension and high cholesterol. He has had some medical issues and the responsiveness of the staff has been tremendous, and now that he is actually receiving the proper medications on the proper schedule his condition is actually improving. It is hard to gauge the level of activities because it has been impossible to go out because of the weather. His only continued complaint is that the dining room is very understaffed, the food takes a long time to come out, and they actually ran out of food (eggs) at breakfast a week ago. His impression of some of the other staff is that their hearts are not into it, but my interactions have all been very positive.