Sunrise at Hillcrest

13001 Hillcrest Road, Dallas, TX 75240

Over 300,000 Families Helped

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking Get Started for FREE, you agree to our Terms of Use. You also consent that we, or our partner providers, may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.

Sunrise at Hillcrest in google map

About the community Sunrise at Hillcrest

At Sunrise on Hillcrest, we provide high-quality assisted living, memory care, short-term stays, and hospice coordination. Our compassionate team members provide skilled care tailored to your needs. Our Sunrise Live With Purpose™ programming enriches residents’ minds, bodies, and spirits with a variety of activities that appeal to their personal interests.

Our beautiful community features several walking paths as well as outdoor entertainment areas for residents to enjoy. We’re central to all major highways and are near Park Cities, Richardson, Plano, and East Dallas. Our convenient location allows us to plan fun outings for residents, whether it’s shopping or dining at Galleria or North Park Mall.

Community Services and Amenities

Our culinary team prioritizes healthy living by creating well-balanced meals from scratch for residents. Have you noticed that your favorite food isn’t on our menu? Submit a request to our chef. We’ll make sure that you’re able to indulge in your favorite dish. Don’t forget to taste some of our delectable desserts — especially our fruit tart.

Our trained team members are available for around-the-clock service needs, and a licensed nurse provides monthly wellness visits to residents. Meetings are scheduled by our staff for residents and their families, keeping everyone informed. We also...

Read More

Senior Living Options Offered

Assisted living
Memory care

Pricing for Sunrise at Hillcrest

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Sunrise at Hillcrest

Community Details at Sunrise at Hillcrest

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath


More on this community

Reviews for Sunrise at Hillcrest

4.1

(36 reviews)

Write a Review

Cleanliness

4.3

Care services

4.0

Staff

1.0

Meals & dining

1.0

Activities

4.2

Value for cost

4.1

Sort
Filters
Rating
Reviewer

Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
Next Reviews Page
1-20 of 36 reviews
1.0
October 7, 2021
Marti
LESS THAN ZERO STARS

They say a lot of nice things before you move in. After you move in, they do not have adequate, trained staff. They are not around. They do not care. [Name removed] does fabulous with the activities schedule. But the "care" is worse than bad. My father is still recovering from the horrible care he received while in their care. I would say he aged 20 years while in their care for less than 3 months. Moreover, my complaint list is too long to fit in any provided box.

Response from Sunrise at Hillcrest

October 12, 2021

Resident care is always a priority at Sunrise at Hillcrest. It’s disappointing whenever we learn that a family member or resident did not enjoy their experience at Sunrise. One dissatisfied member of our community is one too many. Please contact us at information@sunriseseniorliving.com so that we can learn more. Thank you.- The Sunrise Team


4.0
July 14, 2021
Anonymous - Toured community

More sitting areas, dog-friendly,nice views. Rooms are blah


5.0
November 2, 2020
Kay - Loved one of resident/client
Helpful, Caring Community

The community was very helpful and very good to our family and our loved one. The food was enjoyed by loved one. I was able to eat with my loved one a few times and I enjoyed the food as well. Some of the activities that I saw were available for residents were lectures, games, and other activities for residents to participate in.


1.5
February 28, 2020
Anonymous - Resident/client
The sun doesn’t ever rise at Sunrise on Hillcrest, Dallas, Texas.

Lovely place, adorable community Pup, Jaegar. The staff was courteous and caring to a point. I caution people who need assistance due to immobility because the aides are only supposed to do the minimum: make beds, give showers, and change diapers. That’s it. I never could get anyone to do simple tasks such as hanging up clothing from the laundry. I wound up with piles of clothing on every seat which was to be used for visiting guests. I was being nickel and dimes to death by hidden charges. For example: I asked the maintenance lady if she would please hang an expensive painting on the wall to get it off of the floor. She’d do it for $25.00. Common courtesy was sorely lacking. I finally moved because they didn’t believe I was capable of monitoring my own medications. I may be in a wheelchair but my mind is still sharp. The reason I chose to live at Sunrise was because the marketing director mentioned to me that I would save a big junk of money by monitoring my own meds. Two of their employees, a nurse and the new wellness director, came to do a reassessment when I was scheduled to return “home” from rehab. It came up that I had never been cleared medically and that the monitoring of medication was suggested by the marketing director. I was only able to live there because the issue of medication was approved. I got wind off the medication concerns from the social worker at what is now my new home. I will be pursuing a refund of the $1500.00 I paid because had I known about the medication concerns I NEVER would have chosen to live there because it was out of my price range. I think ethically, which won’t matter to institutions out to make the most money possible, that I’m owed, along with the deposit, the $1000.00 it cost to move me. I don’t know what the expectations are for assisted living B but I urge individuals with mobility issues to be very, very careful to include tasks you can’t do in your decision making process. The Hoyer wasn’t enough to meet my needs. I’m in a new facility, the Villages of Lake Highlands, now which is the polar opposite of Sunrise...within an hour of my arrival, my art pieces were hung. One of the owners did some work on my tv. If asked, I will not be suggesting Sunrise as a caring place to live. My experience was all about profit with no room for kindness and true caring.

Response from Sunrise at Hillcrest

February 28, 2020

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information(at)sunriseseniorliving(dot)com with your contact information so that we can reach out to you. Thank you, The Sunrise Team


5.0
May 14, 2019
Anonymous - Toured community

[Name removed] was a wealth of knowledge and experience. Facility is impressive and residents were really happy.


5.0
April 30, 2019
Anonymous - Toured community

Got to tour and speak with [name removed]. They have a wonderful facility with an array of services. The downside is the cost is outside of our budget.


5.0
January 16, 2019
Robert Phillips - Loved one of resident/client
Sunrise

Warm, personal, home-like environment. Not cold and clinical. Staff is totally professional from top to bottom and they always smile and call you by name. The patients, like my wife, in memory care, are not forgotten souls. They are treated with great respect. Assisted wherever needed - but not stripped of their privacy of dignity. Fianally, after researching numerous memory care facilities, this seemed to be the very best possible lifestyle for my wife. She agrees. In fact, the whole family agrees. That must be why they call it “SUNRISE” instead of “SUNSET”. It’s the BEGINNING of assisted living - not the END of your life.


5.0
December 20, 2018
Anonymous - Toured community

very nice place - [name removed] does a great job explaining all levels of care.


4.5
November 15, 2018
Professore William J. Abraham - Loved one of resident/client
Verified Review
An Outstanding Facility

Sunrise has been absolutely outstanding in the care of my wife. The transfer to Sunrise was complicated but they handled it with grace and efficiency. Once there my wife was able to move from Memory Care to Assisted Living and the transfer was also done with grace and efficiency. My wife's life has been utterly transformed psychologically and Sunrise provides exactly what she needs in terms of medical care, a safe environment, and peace of mind. There is always a challenge in dealing with residents at times but this too has been addressed with understanding and care. The caregivers have been outstanding; it took time to establish relationships but these folk are great. The top leadership is unobtrusive but incredibly welcoming and sensitive to our needs. In all, this is a great place; I cannot tell how grateful I am for what they are doing.


2.5
July 27, 2018
Anonymous - Loved one of resident/client
Nice place, poorly educated caregivers, lack of communication

The staff is very sweet but the training of the caregivers leaves a lot to be desired. It's the blind leading the blind. When my loved one calls me and needs something, I need to speak to multiple people to get her what she needs because very few of the caregivers have the training and initiative to manage care. The new resident director tries hard, but she deals with a staff that really doesn't have the skills needed to handle even slightly complicated care. The lack of communication between the nursing and administrative staff to the caregiving staff is astounding. In the evenings, no educated care leader is in place. We have had to repeatedly explain doctor's orders to the staff and we still run into caregivers that either don't understand or have never been informed of the orders in place. It's very frustrating.


4.0
April 1, 2018
Anonymous - Toured community

Great entryway, great landscaping. Common space is very much like living at home. good outdoor space, kitchenette sink is wheelchair accessible. Refrigerator/freezer is a good size for all meals being provided.


4.0
September 21, 2017
Anonymous - Toured community
Verified Review
Wonderful Community!

Sunrise at Hillcrest was a wonderful community. The employees looked so happy to be working there. It was an uplifting atmosphere. They had a gorgeous multi-level courtyard filled with beautiful foliage and sitting areas. We had lunch there and the food was pretty good. Their rooms were a little small. It was between this community and one other. We chose the other for the bigger room and it was closer to our home.


5.0
September 5, 2017
Anonymous - Toured community

My Dad has been at Sunrise for over three months now and we are very happy with the facility. [Removed] is also very easy to talk with and seems to have a great understanding of what our family is going through. No complaints! The staff is caring and does a great job. The facility is lovely and clean.


4.5
August 7, 2017
Anonymous - Toured community
Verified Review
Very good facility!

I took a tour of this facility, and the tour went very well! The proximity was great, as it was close to where I needed it to be, and I really liked the facility! Overall, it seemed like a very good place!


4.0
July 11, 2017
Anonymous - Loved one of resident/client
Verified Review
So far so good!!

My loved one has recently made the move into this community and so far everything is going well. The staff have been very helpful and have accommodated her needs to the best of there ability. I have a peace of mind with her being there and I know she is receiving the best of care. I would recommend this place to anyone interested.


4.0
July 5, 2017
Anonymous - Toured community
Verified Review
A nice tour

This community looked clean when we visited. The people we met were nice and knowledgable. They seem to offer some nice amenities and activities. They do allow pets. This community just did not seem to fit what we were looking for.


3.5
May 22, 2017
Anonymous - Toured community
Verified Review
Family Care

We toured this community and liked the staff who were able to answer the questions that we had. the community was very clean and the menu seemed to be very clean. e would suggest that families tour this location for the care of others.


4.0
March 20, 2017
Anonymous - Toured community
Verified Review
A Nice Facility

I liked Sunrise from what I saw on my tour. However, I didn't like the floor plan. I had a tour with the director and it seemed like they were not knowledgeable about the place. The facility was nice and all seemed nice but preferred a different location.


5.0
February 21, 2017
Anonymous - Loved one of resident/client
Verified Review
Excellent loving staff!

My loved one moved here and it's been amazing. She is in the memory care unit and they do such a great job. Everyone who works there is so loving and compassionate. [Removed] is her life enhancing coach and she does a wonderful job.I visited yesterday and they were having a tea party and they were all wearing hats, drinking tea, and eating homemade peach cobbler. They take them out to get lunch. Every time I visit she's in a new area of the community and I like that because she isn't stuck in her room. They take time to get to know every resident and encourage them to get involved in things that interest them. They offer fresh snacks in the afternoon. I can't praise them enough they do such a great job. We've come so far and we are so pleased!


5.0
January 30, 2017
Anonymous - Loved one of resident/client
Verified Review
Care for mom

This is ca great place for my mom. We do like the staff. We are happy with the cleanliness of this community inside and out. The meals are good, but seem like they have better food on the first floor. We do like that she is involved with a lot of the good activities for her and she is just adjusting to the move here. We would recommend the care and the value of this community to other families.


Neighborhood around Sunrise at Hillcrest

See what the neighborhood has to offer and what’s nearby:

Sunrise at Hillcrest in google map

Frequently Asked Questions about Sunrise at Hillcrest

Sunrise at Hillcrest offers Studio, 1 Bedroom and Semi-Private. Learn more.

Sunrise at Hillcrest has received an average review rating of 4.1 based on 36 reviews. See all reviews.


Similar Senior Communities Near Dallas, TX

1 / 3

Avalon Memory Care - Hughes Circle

13215 Hughes Circle, Dallas, TX 75240
$X,XXX+ monthly

5.0

(5 reviews)

Private, Semi-Private, 1bd

Truewood by Merrill, Park Central

7750 Lyndon B Johnson Fwy, Dallas, TX 75251
$X,XXX+ monthly

4.1

(87 reviews)

Studio, 1bd, 2bd, Semi-Private

Juniper Village at Preston Hollow

12400 Preston Rd, Dallas, TX 75230
$X,XXX+ monthly

4.2

(35 reviews)

Studio, 1bd, 2bd, Semi-Private

At Home Luxury Assisted Living LLC

6946 Forest Lane, Dallas, TX 75230
$X,XXX+ monthly

2.5

(2 reviews)

Private, Semi-Private

The Reserve at North Dallas

12271 Coit Rd, Dallas, TX 75251
$X,XXX+ monthly

4.1

(51 reviews)

Studio, 1bd, 2bd, Semi-Private

Avalon Memory Care - Crestmere Drive

6217 Crestmere Drive, Dallas, TX 75254
$X,XXX+ monthly

4.5

(4 reviews)

Private, Semi-Private, Studio, 1bd

Sage Oak - Preston Hollow

5733 Forest Lane, Dallas, TX 75230
$X,XXX+ monthly

4.0

(4 reviews)

Crystal Creek at Preston Hollow

11409 N Central Expressway, Dallas, TX 75243
$X,XXX+ monthly

3.3

(12 reviews)

Studio, 1bd, 2bd, Semi-Private

Signature Pointe

14655 Preston Rd, Dallas, TX 75254
$X,XXX+ monthly

4.1

(81 reviews)

Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.