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Sunrise at Hillcrest

13001 Hillcrest Road, Dallas, TX 75240

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Sunrise at Hillcrest community exterior
20 Photos
20 Photos available
4 Floor plans
4 Floor plans available
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Anonymous - Loved one of resident/client
5.0
Would Recommend

They have met my expectations in each category. My mom needs help with a lot of daily activities and the Sunrise staff and facilities have been very good. She particularly enjoys being able to go out on the patio and enjoy being out of doors when the weather is nice. She could not do that at her home as every door to the outside led to multiple steps on concrete stairs so she was sort of on an island in her house.... Read more

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About the facility Sunrise at Hillcrest

At Sunrise on Hillcrest, we provide high-quality assisted living, memory care, short-term stays, and hospice coordination. Our compassionate team members provide skilled care tailored to your needs. Our Sunrise Live With Purpose™ programming enriches residents’ minds, bodies, and spirits with a variety of activities that appeal to their personal interests.

Our beautiful community features several walking paths as well as outdoor entertainment areas for residents to enjoy. We’re central to all major highways and are near Park Cities, Richardson, Plano, and East Dallas. Our convenient location allows us to plan fun outings for residents, whether it’s shopping or dining at Galleria or North Park Mall.

Community Services and Amenities

Our culinary team prioritizes healthy living by creating well-balanced meals from scratch for residents. Have you noticed that your favorite food isn’t on our menu? Submit a request to our chef. We’ll make sure that you’re able to indulge in your favorite dish. Don’t forget to taste some of our delectable desserts — especially our fruit tart.

Our trained team members are available for around-the-clock service needs, and a licensed nurse provides monthly wellness visits to residents. Meetings are scheduled by our staff for residents and their families, keeping everyone informed. We also...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Sunrise at Hillcrest is a community within Sunrise Senior Living properties. See all Sunrise Senior Living communities.

Pricing for Sunrise at Hillcrest

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Sunrise at Hillcrest

Community Details at Sunrise at Hillcrest

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath


More on this community

Reviews

for Sunrise at Hillcrest
4.3(52 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

4.0

Care Services

4.1

Activities

4.2

Staff

4.0

Value for Cost

4.2

Overall Experience
29
15
6
1
1
Date Submitted
2
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18
Reviewer
4
23
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1
Care Received
18
0
1-20 of 52 reviews
Sort by

5.0
Anonymous - Loved one of resident/client
Assisted Living
November 21, 2022
Verified Review
Would Recommend

They have met my expectations in each category. My mom needs help with a lot of daily activities and the Sunrise staff and facilities have been very good. She particularly enjoys being able to go out on the patio and enjoy being out of doors when the weather is nice. She could not do that at her home as every door to the outside led to multiple steps on concrete stairs so she was sort of on an island in her house.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Sunrise at Hillcrest

November 23, 2022

Hi, Thank you for the wonderful things you said about Sunrise at Hillcrest and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.


5.0
anonymous - Toured community
Assisted Living
September 6, 2022
Verified Review
tour review

Our family had an in person tour and the facility is very nice and the people we met with all seemed like good folks. The tour experience was great but when they did an assessment of our loved one they tried to say our loved one needed a higher level of care which was incorrect so we know this was not the place for our loved one

Response from Sunrise at Hillcrest

September 8, 2022

Hi Customer, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had a positive experience when touring Sunrise at Hillcrest. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


5.0
Brenda L - Industry reviewer
Assisted Living
May 16, 2022

The people at this place genuinely care about their patients and families. Always a pleasure to work with them!


5.0
Debna - Toured community
Assisted Living
May 13, 2022

The Sunrise at Hillcrest was beautiful. The tour was wonderful. They played card games, they had puzzles out, they had a workout room, the menu looked wonderful too.

Response from Sunrise at Hillcrest

May 18, 2022

Hi Debna, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Hillcrest. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact info@sunriseseniorliving.com. Thank you! – The Sunrise Team


5.0
Jennifer B - Loved one of resident/client
Assisted Living
May 12, 2022

Very attentive staff, and they have all been there for several years. They really love Sunrise and because of that, the residents are happy and feel loved. My mom does!

Response from Sunrise at Hillcrest

May 18, 2022

Hi Jennifer, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Hillcrest. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team


5.0
Brenda L - Loved one of resident/client
Assisted Living
May 12, 2022

Dad lived here for almost 2 years and they have become family. Dad has friends, fun, and is never bored. We love Sunrise!

Response from Sunrise at Hillcrest

May 18, 2022

We are so glad, Brenda, that you shared such a wonderful story about how Sunrise of Hillcrest has helped you and your loved one. Thank you for taking the time to share this heart-warming message. – The Sunrise Team


5.0
Kelly C - Resident/client
Assisted Living
April 9, 2022
Feels like home!

When I first came to Sunrise on Hillcrest, I immediately felt comfortable, like I was in my home environment. The staff is so friendly, and the activities keep us interested and learning and laughing all the time. I appreciate the great food here, and the homey vibe of the place. I know that the safety and comfort of all the residents is foremost in the minds of everyone who works here, and they do a great job of showing us how much they care. Looking for a place for your loved one? Consider Sunrise on Hillcrest. You'll be so glad you did.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Sunrise at Hillcrest

May 16, 2022

Hi Kelly, It is delightful to hear that you have been satisfied with the personalized support provided to you by Sunrise of at Hillcrest. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team


5.0
Stuart J - Resident/client
Assisted Living
April 8, 2022
A great place for Mom and Dad

When my parents needed a community that could handle their needs, a friend recommended Sunrise at Hillcrest. The staff, from the Director [name removed], on down to the caregivers have been wonderful to my parents. The staff always has a smile and a helping hand in the day to day activities. [name removed] is a real asset to the Sunrise on Hillcrest community. She along with the entire staff treat my parents as if they were "their" parents. For that reason, my family is very happy we found Sunrise at Hillcrest!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Sunrise at Hillcrest

May 16, 2022

Hi Stuart, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise at Hillcrest. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team


5.0
Darrel Gilbertson - Resident/client
Assisted Living
April 7, 2022
A place for contentment

My deepest need was neither happiness nor perfection.. Three years ago when I began my search for the last chapter of my life (with a television ad from A Place for Mom) I bless that day I walked into Hillcrest Sunrise. At Hillcrest Sunrise I found dignity, love, care, and a full measure of creature comforts—in a word, contentment.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Sunrise at Hillcrest

May 16, 2022

Hi Darrel, Thank you for the wonderful things you said about Sunrise at Hillcrest and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of you and them.


3.0
anonymous - Toured community
Assisted Living
March 7, 2022
Verified Review
tour review

Our family had an in person tour and even though the staff team giving the tour was wonderful, we could not wait to get out of there. It was just older and really did not give off that warm and welcoming feeling to it.

Response from Sunrise at Hillcrest

March 23, 2022

We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team


3.0
Anonymous - Toured community
Assisted Living
February 8, 2022
Verified Review
My Tour Experience at Sunrise at Hillcrest

Lovely staff, needs updating and they had small rooms.


3.0
Anonymous - Loved one of resident/client
Assisted Living
January 19, 2022
Verified Review
Get Your Questions Answered

They are currently understaffed here.. It is a nice looking community. The staff seem friendly to the residents and families. It would be helpful for the staff to monitor the call buttons more effectively.

Cleanliness

3

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from Sunrise at Hillcrest

January 31, 2022

We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us at information@sunriseseniorliving.com so that we can learn more. –The Sunrise Team


5.0
Natalie T - Loved one of resident/client
Assisted Living
December 20, 2021

We were referred to Sunrise Hillcrest by {name removed} senior living associates as a potential '' good fit'' for my wheelchair bound mother in law. We toured the properly and were very impressed with the staff the curriculum. The facility. She has been there one month and we are all very pleased.


5.0
Jill - Loved one of resident/client
Assisted Living
December 15, 2021

My father moved to Sunrise in August. He was not happy to be moving to Assisted Living. My brothers and I were very concerned that he would not settle in. Within One week he had made several new friends and one day when I stopped by he was playing balloon volleyball with the group!! We feel so lucky to have found this new home for him.


5.0
Anonymous - Loved one of resident/client
Assisted Living
December 8, 2021

My mother has lived in two other assisted livins prior to moving to Sunrise. We now know why Sunrise was recommended to us by so many people! Our sales person was top-notch, walked us through the process and eased our minds of another move for our mom. The caregivers treat our mother as if she is their own and they are now part of our family.


4.0
anonymous - Toured community
Assisted Living
October 29, 2021
Verified Review
Our Tour Experience

We didn’t like the room layout. But we liked pretty much everything else about it.


1.0
Marti
Assisted Living
October 7, 2021
LESS THAN ZERO STARS

They say a lot of nice things before you move in. After you move in, they do not have adequate, trained staff. They are not around. They do not care. [Name removed] does fabulous with the activities schedule. But the "care" is worse than bad. My father is still recovering from the horrible care he received while in their care. I would say he aged 20 years while in their care for less than 3 months. Moreover, my complaint list is too long to fit in any provided box.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

4

Staff

1

Value for Cost

1

Response from Sunrise at Hillcrest

October 12, 2021

Resident care is always a priority at Sunrise at Hillcrest. It’s disappointing whenever we learn that a family member or resident did not enjoy their experience at Sunrise. One dissatisfied member of our community is one too many. Please contact us at information@sunriseseniorliving.com so that we can learn more. Thank you.- The Sunrise Team


4.0
anonymous - Toured community
Assisted Living
July 14, 2021

More sitting areas, dog-friendly,nice views. Rooms are blah

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Kay - Loved one of resident/client
Memory Care
November 2, 2020
Verified Review
Helpful, Caring Community

The community was very helpful and very good to our family and our loved one. The food was enjoyed by loved one. I was able to eat with my loved one a few times and I enjoyed the food as well. Some of the activities that I saw were available for residents were lectures, games, and other activities for residents to participate in.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
anonymous - Resident/client
Memory Care
February 28, 2020
The sun doesn’t ever rise at Sunrise on Hillcrest, Dallas, Texas.

Lovely place, adorable community Pup, Jaegar. The staff was courteous and caring to a point. I caution people who need assistance due to immobility because the aides are only supposed to do the minimum: make beds, give showers, and change diapers. That’s it. I never could get anyone to do simple tasks such as hanging up clothing from the laundry. I wound up with piles of clothing on every seat which was to be used for visiting guests. I was being nickel and dimes to death by hidden charges. For example: I asked the maintenance lady if she would please hang an expensive painting on the wall to get it off of the floor. She’d do it for $25.00. Common courtesy was sorely lacking. I finally moved because they didn’t believe I was capable of monitoring my own medications. I may be in a wheelchair but my mind is still sharp. The reason I chose to live at Sunrise was because the marketing director mentioned to me that I would save a big junk of money by monitoring my own meds. Two of their employees, a nurse and the new wellness director, came to do a reassessment when I was scheduled to return “home” from rehab. It came up that I had never been cleared medically and that the monitoring of medication was suggested by the marketing director. I was only able to live there because the issue of medication was approved. I got wind off the medication concerns from the social worker at what is now my new home. I will be pursuing a refund of the $1500.00 I paid because had I known about the medication concerns I NEVER would have chosen to live there because it was out of my price range. I think ethically, which won’t matter to institutions out to make the most money possible, that I’m owed, along with the deposit, the $1000.00 it cost to move me. I don’t know what the expectations are for assisted living B but I urge individuals with mobility issues to be very, very careful to include tasks you can’t do in your decision making process. The Hoyer wasn’t enough to meet my needs. I’m in a new facility, the Villages of Lake Highlands, now which is the polar opposite of Sunrise...within an hour of my arrival, my art pieces were hung. One of the owners did some work on my tv. If asked, I will not be suggesting Sunrise as a caring place to live. My experience was all about profit with no room for kindness and true caring.

Cleanliness

2

Friendliness

1.5

Care Services

0.5

Activities

3.5

Value for Cost

0.5

Response from Sunrise at Hillcrest

February 28, 2020

We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information(at)sunriseseniorliving(dot)com with your contact information so that we can reach out to you. Thank you, The Sunrise Team


Viewing 1-20 out of 52 reviews

Neighborhood around Sunrise at Hillcrest

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Frequently Asked Questions about Sunrise at Hillcrest

Sunrise at Hillcrest offers Studio, 1 Bedroom and Semi-Private. Learn more.

Sunrise at Hillcrest has received an average review rating of 4.3 based on 52 reviews. See all reviews.

Call (972) 385-5267 to reach a resident at Sunrise at Hillcrest.

To reach a resident at Sunrise at Hillcrest call: (972) 385-5267



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.