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St Ann's Home Connection

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1500 Portland Ave, Rochester, NY 14621

6 reviews
Add review
5 star
33%
4 star
0%
3 star
17%
2 star
17%
1 star
33%
See all reviews
0
5 reviews
2 facilities
For more information about senior living options:
(866) 374-4058
St Ann's Home Connection
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anonymous
-
Family/friend
5.0
Great Care & Beautiful Accommodations
My Mother was in rehab twice with St. Ann's after major surgery. To finally have some peace and quiet and a private room and private bathroom, was a welcome relief after being in the hospital. The accommodations were beautiful and our family often had dinner together in their Bistro. She c

About the facility
St Ann's Home Connection

St Ann's Home Connection in Rochester, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Nursing Homes

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Amenities
at St Ann's Home Connection

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Compare

St Ann's Home Connection
St Ann's Home Connection

1500 Portland Ave, Rochester, NY 14621

Heathwood Assisted Living at Penfield community exterior
Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

Legacy at Maiden Park community exterior
Legacy at Maiden Park

749 Maiden Lane, Rochester, NY 14615

Legacy at Grande Vie
Legacy at Grande Vie

2140 Five Mile Line Rd, Penfield, NY 14526

Review score not available
9.4
Review score
13 reviews
9.4
Review score
13 reviews
5 star
62%
4 star
38%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
17 reviews
9.2
Review score
17 reviews
5 star
58%
4 star
18%
3 star
0%
2 star
6%
1 star
18%
9.2
Review score
32 reviews
9.2
Review score
32 reviews
5 star
33%
4 star
22%
3 star
13%
2 star
19%
1 star
13%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for St Ann's Home Connection

6 reviews
5 star
33%
4 star
0%
3 star
17%
2 star
17%
1 star
33%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored St Ann's Home Connection with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, St Ann's Home Connection has 6 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
3.3
Friendliness
3.1
Care Services
3.1
Staff
Meals & Dining
Activities
3.1
Value for Cost
2.9
A Place for Mom has scored St Ann's Home Connection with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, St Ann's Home Connection has 6 reviews with an average "overall experience" of 2.8 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
anonymous - Toured community
Assisted Living
August 6, 2021
3.0
Verified Review
Tour of St Ann's
They said that it was homey but they still had a nurse pushing a medical cart, announcements, set meal schedules, etc. They also did not have an outside area. It was just not as homey as we would have liked.
anonymous - Family/friend
Nursing Home
April 8, 2019
1.5
Be careful.....
My 90 year old mother was recently in St Ann's Rehab after a hospitalization. Unfortunately, Mom has moderate dementia and memory loss. As such, family members are very involved in her care and visited multiple times each day. During these visits we were disappointed in the communication (never a introductory meeting, not told we were responsible for laundry, only heard medical results/status when we asked). Also disappointing was the hands on CNA care providers who were often abrupt and seemed angry. I will say that the higher level providers (PT/OT/Speech/MD) seemed good but even the floor RN seldom had time and couldn't always answer simple questions because either the computers were down (multiple times) or 'it happened on a previous shift'!!
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from St Ann's Home Connection
April 11, 2019
At The Transitional Care Center at St. Ann's Community, our patients are our top priority. We are sorry you feel that your loved one didn’t have an excellent experience. Our Director of Quality, Janel Welch, would welcome the opportunity to speak with you directly to discuss your concerns and address them to your satisfaction. SeniorAdvisor.com does not allow us to include a phone number here, but you can find her info on the Contact Page of St. Ann's Community's website. She looks forward to hearing from you.
anonymous - Family/friend
Nursing Home
May 11, 2018
5.0
Great Care & Beautiful Accommodations
My Mother was in rehab twice with St. Ann's after major surgery. To finally have some peace and quiet and a private room and private bathroom, was a welcome relief after being in the hospital. The accommodations were beautiful and our family often had dinner together in their Bistro. She could even have her hair done in the beauty shop and the rehab/medical she received was excellent. She got well again and was able to go home and back to living an independent life. I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Nursing Home
February 14, 2018
1.0
Do NOT Recommend
We moved my father out of this place as soon as possible.dirty place with unfriendly and unhelpful staff.
Cleanliness
2
Friendliness
1
Value for Cost
1
Care Services
2
Activities
3
anonymous - Family/friend
Nursing Home
May 1, 2017
5.0
Great care for Mom
My mother-in-law received excellent care at St. Ann's Community. She suffered from dementia and spent her final years on the Special Care Unit at St. Ann's. We were happy to see that she was loved and looked after by the staff. Could not have asked for better care!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
SecSpec - Family/friend
Nursing Home
February 27, 2017
1.0
Needs Performance Improvement
My parents are in the St Ann's Cherry Ridge facility in Webster. We are extremely disappointed with the short staffing, staffing turnover, and consequent poor response times to attendant calls. Aides seem to leave for full time positions where they can receive benefits and, presumably, better pay. Turnover also appears to apply to kitchen and wait staff. Food quality is moderate. The facility is well kept and attractive looking, but pricing appears to be high.
Cleanliness
3
Friendliness
3
Value for Cost
2
Care Services
2
Activities
1
Response from St Ann's Home Connection
April 11, 2019
At The Transitional Care Center at St. Ann's Community, our patients are our top priority. We are sorry you feel that your loved one didn’t have an excellent experience. Our Director of Quality, Janel Welch, would welcome the opportunity to speak with you directly to discuss your concerns and address them to your satisfaction. Her phone number is [removed]. She looks forward to hearing from you.
Viewing 1-6 out of 6 reviews

Neighborhoods
around St Ann's Home Connection

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Frequently Asked Questions
about St Ann's Home Connection

Call (716) 342-1700 to reach a resident at St Ann's Home Connection.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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