Springbrooke Senior Living

This place is amazing. The staff are caring and compassionate. The Executive Director is always available and friendly, she knows all the residents and it shows how much she cares. She has lifted the level of this community since she has started with the company. I would not want my parent any other place.

My loved one enjoys the community. I like the way the staff will tailor their care to each resident. The community is privately owned and this is a big plus for me. There are different options for food, I just wish the community would remind the residents of the different options available to them.

It seems like a very clean place. It's cheerful, pretty, pleasant, the best kind of environment you could ask for. I feel really happy that my friend is there, and it's a great place for him. The staff is very friendly and helpful. I know they have an activities director that seems attentive and encourages resident participation.

Bright and sunny. Residents more somnolent. Good location. Not as many activities.

Clean, friendly staff, lovely outdoor area, lots of activities.

I have been most pleased with the level of care my mom has been receiving since moving into Springbrooke's assisted living. The facilities are lovely and clean, the activities well organized and plentiful, and the staff, caring and attentive. I am most grateful that my mom is in such a loving place. It provides me with great peace of mind.

Nice visit in a comprehensive, yet slightly smaller facility. Different fee structure than the other places I have seen with some independent options that don't automatically include everything. Three different meal plans and a full slate of support options for residents. Private patios on most units. I didn't see a single male resident though.

helpful and excellent at their jobs. Activity lady is great. Therapy is awesome. A lot of things are good. Some staff are nice but residents can't tell them what they want or need because a large number of workers understand very little English. This can make meal time unpleasant and frustrating. The rooms do not have temperature control and rooms and the residents get very hot when the heat is on as well as when the a/c is off for the season. The residents were in shorts with doors and windows open on snow days in winter. I would check out other options but keep this place in mind because the pond view is nice.

I toured here when looking for a place for my dad and from what I saw it was fine. The location didn’t really work for us - it is on a very busy street, no parks or nature nearby and although most rooms had balconies the views weren't great. the balcony was also a safety concern for our family. The staff there are very nice, they offer a lot of great activities, but the apartments small and a little outdated. I was there during a cook out and the other residents seemed to be very happy. The price is on the lower end, but overall the community wasn’t a good fit for what we were needing at the time.

I was looking for a place for my Mother-In-Law and I came across this community. I really liked this facility but it just didn’t seem to be as good of a fit for her like other places were. The biggest deciding factor was that it wasn’t as close as what I wanted. The community seemed nice and looked fine. Everything looked clean but it just wasn’t for us. They do offer activities like going to casinos, exercise classes, card games, and watching movies. I would recommend this community.

My mom is settling in slowly but surely acclimating at Springbrooke Retirement and Assisted Living. It is a warm and inviting environment. She has a beautiful apartment with a patio that we added flowers, and she recently called me to tell me about the beautiful rainbow she was able to enjoy. I've dined with my mom on occasion and the food is okay, they seem to cater to a bland palate, but there is a variety to choose from. They offer activities that the staff encourages the residents to participate if they want to. My mom does enjoy the entertainment that they provide. I would highly recommend this community to others.

I toured this community when looking for my loved one. It was a good fit for someone looking for assisted living without advance memory care needs.

I thought this was a nice community when we toured. The staff I met were friendly. We liked this community, however we were looking for a memory care community only. They have nurses on staff and they offer activities.

I toured this community. The staff were nice and did answer my questions on the care that would have been given for my mom. I liked that the community was very clean inside and out. They had a good variety of meals that would have been appealing. They had activities that would have been offered here. We would recommend this community to other families.

We chose this community because the place is very bright with a lot of windows and sunlight. My father is still struggling to adjust as well as with other things, but the staff has been very nice and accommodating. I know they have a hard job, and they are very good at it. The place is very clean and the meals are very good. I am happy with our choice so far.

The staff have been very helpful. The front desk people know me and make sure they have my physical therapy appointments down so I can get there on time. They offer transportation to the bank and the store. The food is good and they keep the community clean. They clean my apartment every other week and they are very thorough. They offer quite a bit of activity and I would recommend this community.

I love Springbrooke, it is a very nice place and the staff are great. We have had nothing but good experiences.

[Removed] is the worst example of a professional I have ever seen. Do not expect a return phone call even if your mom is on hospice. Don't expect to just drop in on her either. You will wait outside her office until she feels like blessing you with her presence. Her staff are not like her. Thank God. It is disturbing she is their leader though. I have emailed, called and stopped by. It is a constant job to try and get a response from her. When you do, its like you've asked for the world to stop spinning. She will tell you a family is difficult or high maintenance if they ask anything of her. So all is fine if you ask for nothing. I cannot move my mom or I would. There are other families who feel exactly like me, but worry about [Removed] retaliation. Because there would be some. She is just the type. The owners and rest of staff seem very good. Not always, but most days, that makes it worth it. If I would have known what [Removed] was before, I would have went to another community that might not have been as clean or food as good just to deal with a nurse I knew actually cared about my mom. Because I know [Removed] doesn't care about my mom.

My mom has lived at Springbrooke for 5 years now. And we couldn't be anymore satisfied. My mom is doing so much better now that she live there. She loves the food and the other ladies at Sprinbrooke. The staff is wonderful and knows my mom personally and they attends to all her needs. We are so thankful we found this place!!

I agree, Toni should be fired!!!!! Our mother could barely breath one day and I asked Toni to please come and help and she refused and said you will have to call paramedics. I thought when you take an oath to be a nurse, you are obligated to try to help until paramedics can get there. She is unfriendly, a terrible example to others and disrespectful! We loved the facility and other staff. She ruined our experience in the end.