Somerset Gardens by Chelsea Senior Living

Everybody has been wonderful. The staff is super friendly and easy to work with. Sometimes you need to keep on top of things in order to make sure that your requests are being met. Overall I would recommend them to others looking with just a few caveats.

They have done a very good job in providing care for my loved one. The staff communication with the family is good. There are areas such as food and activities that have dropped recently. It would be nice to see more variety and quality of food offered to the residents. The community recently lost their bus driver and they haven't replaced this position yet and now the residents aren't able to go on field trips and the residents are missing these activities.

The staff seems helpful and friendly is a positive The activities are geared towards bingo and childish games Also, they don't have car services for the residents to go to doctor appointments as part of the price. My loved one sometimes feels like a prisoner

We are very happy with moms placement. She is now down in memory care (might have needed to start out there but didn't) & the care is better. She had many falls in Assisted Living upstairs. There's a brand new executive director of Somerset - my review is under the old ED>

I would make sure you look into the community to make sure this would work for your loved one. The staff were good to work with the family. The community was able to assist with bathing, dressing and hygiene care as some of the care they offered.

We like the people there are very nice, they take time to talk to you when you come to visit. Sometimes the care does waiver and occasionally they do need more staffing

Just like everyone else they are struggling with staffing due to all the Covid regulations. The nursing staff is not what it was when our loved one first moved in, they could use more aides who listen to the residents and families.

We're very, very happy with them. We've been very pleased with the care my mom is getting. She's had some real life upheaval in the last six month. She was at another assisted living facility that was absolutely horrible. It has been such a positive change moving her here. When we contact them with any problems, they get back to us in a reasonable amount of time. There was only one instance where the nurse didn't get back to me in a couple of days, and it turned out she had quit. But I'm happy very with them overall.

Somerset Gardens has been a very caring assisted living community for my mother. From the moment we selected this community for her, the director was so supportive as we transitioned her from rehab and hospital stays. My experience while visiting other facilities was that many just felt like it was all business without a true supportive touch. Somerset Gardens went above and beyond to help us out. The director is amazing. The apartments are really nice and modern. Many with terraces. Yes, the community is one of the older ones, but when it comes to the care your loved one will receive, Somerset is top notch.

The first time I walked into Somerset the feeling was totally exceptional. I accompanied my friend to look into bringing her dad there from another facility. My first impression with everyone was firstly kindness, loving, friendly and helpful. When we left I turned to my friend and I said [name removed] this is the place, dad will love it, as I love it here. I even mention that I wanted to move in there. A great environment of wonderful people. We just moved him in there yesterday we were welcomed with open arms. Somerset it’s like family!!

We chose Somerset Gardens because we got a warm feeling from them during our tour and we were impressed with their memory care unit. The location is great and they also have parking on the spot that is very close. The staff is extremely helpful and I would recommend them.

The community has been wonderful, caring, and supportive. The director is superb. My loved one has received good care so far. The room is large and much better for my loved one that at another community. This is an older assisted living community. It is very nice here.

The people are really very kind and compassionate. They seem to know exactly who my loved one is, and they know who I am when I walk in the door. It's a very clean facility. They do have activities, as much as they can for people in cognitive decline, and the people who run the activities are very nice. All these types of places are very expensive, but compared to other places I looked at, Somerset Gardens is less money.

It has been really tough this year with covid but so far everything has been going good. When we do go see our loved we do bring him things and they get it to him right away and they are taking good care of him.