1-19 of 19 reviews
Patricia F - Loved one of resident/client
Everyone working at Sage Park is nothing short of amazing. It's apparent to me the level of care is above and beyond. They develop relationships with the residents and treat them like family.
Tammy M - Loved one of resident/client
Everything has been great. I appreciate the care my grandmother is given.
Jerry K - Loved one of resident/client
Areas look clean and safe. My family seems happy here and cared for. His room is clean, his belongings in order. Staff is helpful and friendly.
Lori B - Loved one of resident/client
Sage Park was a life saver for my mother after the last facility. They are amazing and caring folks. Couldn't be happier with my mother here!
laurie s - Industry reviewer
I have worked in healthcare for the past 9 years and I have to say Sage Park is something special. I have worked for other agencies at different levels of care and the difference they make in the residents' lives here is remarkable! Very clean, good food, lots of activities, and a secure building
Great community for your loved one.
Sharon - Spouse or partner of resident/client
Executive Director and all staff members work diligently to ensure that each resident receives the care and attention needed. Loved ones are always welcomed.
Excellence in care
John M - Child of resident/client
It is difficult to trust others to care for a loved one but you can be sure that Sage Park will go above and beyond your expectation of excellence. [name removed] and [name removed] were fantastic at working with getting my dad settled in and financials figured out. [name removed] and the nurses and aides finally figured out a medication regiment that worked to ease my dad's frustrations and are great with redirecting dad when agitated. Sage Park has terrific cleaning and laundry services. It is nice that my dad's clothes are clean and returned to him. [name removed] is always planning engaging activities for the residents and keeps the place lively. The professionalism and service does not stop once you are a resident. They have been very accomodating and always answer my questions. I am very thankful to have found Sage Park for my dad's care.
A Safe and Happy Home for Loved Ones
Sharon Kisiel - Child of resident/client
Finding Sage Park was an answer to prayer! It would be hard to overemphasize the kindness, compassion, and competence of the staff members. They genuinely care for the residents. They go above and beyond the call of duty to ensure each resident has a good quality of life. They keep us well informed and all health-related matters and immediately call if there is a concern.
The beautiful, secure facility is kept clean and well maintained. The large variety of meals are tasty. Each day is filled with fun and meaningful activities for the residents. All are encouraged to participate. Our loved one adapted quickly to his new home and made friends. We are grateful to have found Sage Park and highly recommend it.
Sage Park has been described, not unjustly, as the finest memory care center in Central Ohio. We could not agree more. Knowing our loved one is safe, happy, and receiving high-quality, trusted care has eased the heartache of needing a memory care facility.
Sage Park is wonderful!
Tracy Magnuson - Child of resident/client
My mom was a resident at Sage Park and she was treated with such respect and dignity. All staff went above and beyond their job duties to create a true home for my mom. The staff is very happy to work at Sage Park and it shows in their kindness and love for the residents.
Highly recommend, exceeded all expectations Alicia - Child of resident/client
We have been extremely happy, this experience has transformed my mom. We had to make a quick decision and move my mom from another facility, I liked that Sage Park is a dedicated Alzheimer's facility and I was very impressed with the interview that I had with the director. The staff are great with their reports and follow up. My mother who was doing nothing is now participating in all of the activities provided. It has exceeded all my expectations and I would highly recommend them.
Very bad experience so far anonymous - Spouse or partner of resident/client
I would tell others that their patient hygiene is very poor, my loved one hardly brushes their teeth unless I go in to help. They also do not take very good skin care, my loved one has got a very bad sore that has continually gotten worse. I find the staff hiding out a lot instead of taking care of the residents so they are out wandering a lot and taking peoples things. They have had my loved ones medicine a mess ever since we got here. It has not been a very good experience.
Our Tour Experience Rhonda - Toured community
This was 100% memory care, and everything about it was great. They had a lot of memory care features, including a sensory room, and round hallways. So they had researched a lot into memory care and were really offering a lot to engage the residents and enhance their experience. Our loved one does have a dementia diagnosis, but she doesn't need full memory care just yet. So we were looking for a place where she could transition between levels of care, and eventually transition into a Medicaid room when necessary. Sage Park did great with the virtual tour, and they were very personable. I had a hard time telling them no in the end because they really went out of their way to help.
anonymous - Loved one of resident/client
The communication between staff members in this facility is very poor.
there does not seem to be a report system between the staff when there is a problem with the patient. You can speak to different staff members everyday regarding the same problem and and they act as though they have never heard about it. The general care has also declined in regard to hygiene. There is no respect for the resident's belongings. They are lost, they are borrowed, clothes are on the closet floor instead of in laundry baskets. It is a common thing to see other residents with your family member's clothing or accessories. It is painful to go through this issues and when you bring them to the attention of the staff they promise they will look into it with no results in the end.
Response from Sage Park Transitional Assisted Living and Memory CareFebruary 20, 2020
We appreciate your feedback. We always try to exceed expectations for our Residents and their families. We would like to talk with you further, please call [removed], to speak with the Regional Manager of Sage Park Alzheimer's Special Care Center.
anonymous - Toured community
Beautiful but expensive. Not sure my dad would be able to afford this wonderful place.
My dad is in great hands!
Helen Fidler - Loved one of resident/client
Dad is being well taken care of! We are all impressed and it’s been such a relief to know he’s in great hands! He seems to be eating well, his diabetes is under control. His dementia is being well managed! Great staff!!
anonymous - Toured community
The facilities are new, clean and well-appointed. [name removed] showed us around and talked a lot about how they gather information to make each care-plan individual to the resident. Everyone we saw were well-cared for and seemed happy and relaxed.
So many activities anonymous - Loved one of resident/client
After experiencing care from other communities and looking at other options, I am happy that my mother is here. Everything is going pretty well and I like the facility. The staff here keeps her really engaged and busy. She is always moving around doing activities and is constantly with people which is really good. They have exercise classes in the morning and in the afternoon they have social painting and different things like that. The level of care is really good too. Whenever she needs someone they are always there; the staff is very responsive. The only complaint that I do have is the food. In their kitchen the food that they provide is just poor quality. The dessert is always pudding out of a can, it’s really not nice. I have voiced it to the staff and the cook said to me not too long ago that if I wanted to bring her food they are able to refrigerate it for her. Overall, my mother is receiving the care that she needs here surrounding by great staff. They have a great cost too; price doesn’t change depending on level of care. It’s only based on type of room that they’re in.
My mom is very happy here anonymous - Loved one of resident/client
Everything is going great here! My mom seems very happy and the staff is wonderful. I was really worried at first with how she would be treated but they’re all so loving and patient. They seem knowledgeable about the care that she needs and they make an effort to make sure they know the names of the residents as well as myself. They do a lot of small things that go above and beyond what you’d expect them to. They’ll do things like polish her nails, which is something that just makes her so happy. They have pictures of the residents on their doors and they’ll write small details about that person so you could read who each resident is, where they came from, hobbies, and things like that. Not only does the staff get to learn about the residents but everyone else gets to as well and it’s great. The facility is spotless and I don’t think I’ve seen a single speck of dust. They have tons of activities, too. One day I went there in the middle of the day and they were bouncing a beach ball back and forth, another day they were singing, and I know they do mini golf. There’s music going all the time, especially in the dining area. I was able to eat there and it’s been delicious. My mom has a lot of food allergies and they’re really careful about what to give her. I’ve noticed that a lot of what they serve is cut up in bite sizes for easier handling, they have light snacks during the day, and they have a rotating menu so you don’t always get the same thing every day. I would definitely recommend it here.
Brand new community!! anonymous - Toured community
I had a tour of this community and thought it was a nice facility but it was under construction and was not even open yet. They seemed to have a nice selection of staff prepared as well as other amenities. I just wanted something more established for my father and experienced.