Sage Park Alzheimer's Special Care Center

The communication between staff members in this facility is very poor. there does not seem to be a report system between the staff when there is a problem with the patient. You can speak to different staff members everyday regarding the same problem and and they act as though they have never heard about it. The general care has also declined in regard to hygiene. There is no respect for the resident's belongings. They are lost, they are borrowed, clothes are on the closet floor instead of in laundry baskets. It is a common thing to see other residents with your family member's clothing or accessories. It is painful to go through this issues and when you bring them to the attention of the staff they promise they will look into it with no results in the end.

Dad is being well taken care of! We are all impressed and it’s been such a relief to know he’s in great hands! He seems to be eating well, his diabetes is under control. His dementia is being well managed! Great staff!!

After experiencing care from other communities and looking at other options, I am happy that my mother is here. Everything is going pretty well and I like the facility. The staff here keeps her really engaged and busy. She is always moving around doing activities and is constantly with people which is really good. They have exercise classes in the morning and in the afternoon they have social painting and different things like that. The level of care is really good too. Whenever she needs someone they are always there; the staff is very responsive. The only complaint that I do have is the food. In their kitchen the food that they provide is just poor quality. The dessert is always pudding out of a can, it’s really not nice. I have voiced it to the staff and the cook said to me not too long ago that if I wanted to bring her food they are able to refrigerate it for her. Overall, my mother is receiving the care that she needs here surrounding by great staff. They have a great cost too; price doesn’t change depending on level of care. It’s only based on type of room that they’re in.