Rock Creek Senior Living

Community Page

desktop

ASSISTED_LIVING

iowa/ankeny

Rock Creek Senior Living

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All interactions that I have had with all of the staff have been great. Also, my mother has not had a complaint that she has told me about. So everything good. I can't rate the meals or activities as I haven't personally been involved with those.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Rock Creek Senior Living","reviewContent":"The community was clean, employees welcoming and knowledgeable, restaurant open 7:00am-7:00pm (no set mealtimes allows flexibility), spacious rooms. [name removed] was caring and absolutely lovely. Medical staff on site is a plus. Absolutely a great value. So glad my mom is living there!","reviewerDisplayName":"Shawnna ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Check on Your Loved Ones","reviewContent":"I think their heart is in the right place they were just understaffed, did not follow thru on their care promise on the weekend which we paid for, did not follow up on all the promises of getting mom out and about with others, did not take her to the dining room again due to staffing shortages. I found this very irritating because 1, I paid for this level of care and of they had told me they couldn't support this need I could have done it. In fairness we were only there 1 week. Mom got out of the hospital and due to care of her legs she got cellulitis. Mom was of sound mind, her and I both asked the NP to get her on Amoxicillin while they waited for the cultures which is the only way to keep her out of the hospital. they refused which led to her getting very ill and ending up in the hospital. Also because they were not doing any care on the weekend no one there realized she was\nsick until I came to visit her. they would bring her meals and take her last meal even though you could see she wasn't eating. had she been healthier or we had stayed longer I might have had a better experience. Bottom line, where ever you move your parents for assistance go check on them multiple times a day. \n\nThe sales staff was great. the facilities and food were great. They appear to be committed. Before signing up check staffing, talk to other residents that need similar care or ask to talk to other families of those residents. Check on you loved one frequently. especially on weekends.","reviewerDisplayName":"Sheila","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"My grandmother gets wonderful care. She feels comfort from all the staff, stays physically active with the inhouse PT, stay socially active with all the events, and always feels comfortable voicing concerns with the ED.","reviewerDisplayName":"Holly","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"Nice, friendly community. Everyone seems well trained and helpful. Could ask for nicer employees to everyone. They have gone the extra mile for us.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" A place where there's an opportunity for quality of life - IF you take advantage of it ","reviewContent":"It's important to note that my loved one doesn't like it here, but he wouldn't like it anywhere.\nFrom his point of view, it'd be a completely different perspective from mine because he doesn't want to be there, but knows he can't be at home. So he's unhappy with a lot of things. For example: the activities - I know they have them and they offer them, but he wont initiate or engage in them. He hasn't experienced them because he doesn't want to, even though we try to encourage him to do so. With the dining experience: they offer round the clock food with different items and three meals a day, but he only goes down for lunch although we try to encourage him to go down more often. But because he won't, we bring him extra food. He's not utilizing a lot of the services, so it's not as bad as what it may seem to be in his eyes. He has troubles speaking up in regards to care services, but from what I've seen they try to do things for him. Another example: he stopped physical therapy because his arms were hurting, but most times you have to build muscle which can result in soreness. So the perspective behind it is that unfortunately my loved one would not be happy anywhere. \n\nI know that right now every industry & staffing is an issue. What I've seen is a lot of different staff coming and going with Rock Creek and with that, there are some things that haven't been done. It appears to me that they are trying. The staff issue is noticeable, especially in his case. He really liked one lady and so did I, she was fantastic, but she left. There have been a string of people that have left including directors. There's been three directors since November. There are inconsistencies in the staffing area. There's no chef, but the times I've experienced the meals it hasn't been that bad. There have still been inconsistencies, as other residents there have mentioned that it's not the best. My loved one doesn't take full advantage, but some of the menu items and combinations have been a little questionable. For example: they had a July 4th party where they served hot dogs with beans. Staffing I think is an issue as people need more help, but when you have staff coming and going there are going to be inconsistencies. \n\n\nAlthough my loved one doesn't participate, as I walk through I've noticed that there are activities always going on. They have bingo, Uno, a lounge area, a workout area, and a garden. \nThe medical at this point is great. He fell one time and had to go to the emergency room; they were right on top of that and made sure he got there. They recognized the fact that he had an infection gong on, so the medical staff seem to be on board and they know what's going on. The other day he made a comment and the head nurse and / or medical director came to him to clarify some things. So I think the medial staff does a pretty good job. \nOne thing we were originally told from the Assisted Living Director, who is no longer there, was that a nurse practitioner would be there every month and that does happen; but we were also told that he would be able to see a Doctor once every six months. He hasn't seen a Doctor yet and it's been past that. I'm unsure if that was a misunderstanding or if its supposed to be included - but I think it'd be nice to have a Doctor who could come and speak with the residents. \n\nRock Creek Senior Living is a nice facility and it's in a nice area. I picked my loved one's apartment which overlooks a greenery of trees and a creek. Some people don't always have that option, some people face the parking lot, so that aspect of it makes it a pretty nice place. It's located in a nice clean part of town. I also think it's great that they work in conjunction with the hospice service, whether it's immediate or a long-term event. That's a nice feature that the residents don't have to leave the community. The fact that they work hand in hand with a hospice service is a nice surprise for us.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Rock Creek tops the charts!","reviewContent":"My mother at age 96 reluctantly agreed to move out of the condominium she occupied for 32 years. My wife and I visited the senior living options in Ankeny where we live. There was no facility that had a small one room for Independent living with options to add services as needed. RC is like a family resort where approximately 60 residents live in a wide variety of rooms. Her rent has not been raised after a year and with three added services, her rent is still less than $3,000. Because of the size of RC, it is possible for the nurses and staff members get to know each resident. If my mother should need assisted living , she could stay in her current room. Full memory care is also available on a different floor with full 24/7 nursing care. Visitors quickly see why we have selected Rock Creek Ankeny.","reviewerDisplayName":"Randy M","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"We feel very comfortable at Rock Creek and enjoy being here. The staff is friendly, helpful and attentive to our every need.","reviewerDisplayName":" Roger and Lucy","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Excellent place for my parents","reviewContent":"my parents have lived there 2 yrs. They love it there. The staff is very kind to them. They love their apartment. Medical issues that they have had have been dealt with in a timely manner.","reviewerDisplayName":"Vickie B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Nice Facility and Nice Location","reviewContent":"This is a very nice community. It is conveniently located to family to visit our loved one. The people are very friendly here. The communication with the staff is good. The only concern I would have is that I couldn't find anyone on the overnight shift to let them know what they needed to change for my loved one after a hospital visit.\n\nOverall, I would recommend the community to others for their loved ones.","reviewerDisplayName":"Dan","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Turnaround Solutions","slug":"turnaround-solutions-9834","averageReviewScoreDisplay":8.8,"communityCount":35,"reviewCount":701}},"communityName":"Rock Creek Senior Living","leadgenCompleted":false}

1400744

[{"id":"assistedLiving","title":"Assisted Living","description":"Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management. "},{"id":"memoryCare","title":"Memory Care","description":"Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering."}]

3602 NW 5th Street, Ankeny, IA 50023

false

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50023

Ankeny

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2024

<p>Rock Creek Senior Living in Ankeny, Iowa, is surrounded by quiet residential neighborhoods and local parks — a peaceful setting for your aging loved one. Meanwhile, the shores of Saylorville Lake and the country club golf course are just minutes away. But residents of this senior living community near Des Moines don’t need to venture far to find relaxation.</p> <p>That’s because Rock Creek Senior Living offers an array of amenities and services designed for comfort and convenience. Residents can savor the tastes from Seven Houses restaurant, a dining experience with an expansive menu and chef specials. Plus, the community features pet-friendly senior apartments and optional pet care for four-legged family members. Other amenities and services include: </p><ul><li>Private dining</li> <li>Wellness center</li> <li>Demonstration kitchen</li> <li>Crafting center</li> <li>Library</li> <li>Group trips</li> <li>Housekeeping, concierge, and maintenance</li></ul><p></p> <p>Independent living plus residents at Rock Creek Senior Living can choose from a variety of private apartment floor plans. As a hybrid between independent living and assisted living, these services provide residents with access to services and amenities but do not include personal care.</p> <p>Assisted living residents live in private apartments and a team of caregivers develop individualized care plans to help ensure overall wellness.</p> <p>In memory care, seniors with Alzheimer’s disease and other forms of dementia live in a specialized setting focused on comfort. Specially trained dementia caregivers connect with residents to form personal bonds.</p> <h3>State Classification</h3> <p>Rock Creek Senior Living is an <em>assisted living program</em>, which in the state of Iowa is a certified program that provides housing with services for three or more tenants in a homelike environment. Services may include, but are not limited to, health-related care, personal care and assistance with activities of daily living. The program may also be designated as “Dementia-Specific,” if the facility houses 5 or more tenants with dementia.</p> <p><a href="https://dia-hfd.iowa.gov/Home/PublicEntityDetails?recordid=3008">Rock Creek Senior Living Inspection Reports</a></p> <h3>Related Articles</h3> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-vs-independent-living">Assisted Living vs. Independent Living: What’s the Difference?</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/memory-care-vs-home-care">Memory Care vs. Home Care for Dementia: What’s the Difference?</a></p> <p><a href="https://www.aplaceformom.com/caregiver-resources/articles/memory-care-checklist">Memory Care Checklist: How to Choose a Memory Care Facility</a></p>

<p>Rock Creek Senior Living in Ankeny, Iowa, is surrounded by quiet residential neighborhoods and local parks — a peaceful setting for your aging loved one. Meanwhile, the shores of Saylorville Lake and the country club golf course are just minutes away. But residents of this senior living community near Des Moines don’t need to venture far to find relaxation.</p> <p>That’s because Rock Creek Senior Living offers an array of amenities and services designed for comfort and convenience. Residents can savor the tastes from Seven Houses restaurant, a dining experience with an expansive menu and chef specials. Plus, the community features pet-friendly senior apartments and optional pet care for four-legged family members. Other amenities and services include: </p><ul><li>Private dining</li> <li>Wellness center</li> <li>Demonstration kitchen</li> <li>Crafting center</li> <li>Library</li> <li>Group trips</li> <li>Housekeeping, concierge, and maintenance</li></ul><p></p> <p>Independent living plus residents at Rock Creek Senior Living can choose from a variety of private apartment floor plans. As a hybrid between independent living and assisted living, these services provide residents with access to services and amenities but do not include personal care.</p> <p>Assisted living residents live in private apartments and a team of caregivers develop individualized care plans to help ensure overall wellness.</p> <p>In memory care, seniors with Alzheimer’s disease and other forms of dementia live in...</p>

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