Independence Village of Ankeny

Beautiful facility. The entry/lobby looks like a nice hotel. Every staff member has been very kind and caring. My mom loves her apartment. She has become very close with all of her caregivers. staff is welcoming to family members.

My mom is currently a resident at Independence Village of Ankeny. The staff is very friendly and helpful and my mom is not the easiest person to deal with but she really likes everyone. They clean her apartment, take out her trash and do her laundry if she doesn't feel like doing it herself. It's very clean in the whole facility and they always contact me if anything out of the ordinary happens. They are cognizant of her needs and talked to both of us when they noticed that she needed some physical/occupational/speech therapy. The move in process was quick and easy. I started looking for a place for her at the end of May and we were able to move her in at the beginning of July. It was a lot of change for her and she's 89, but she asked me the other day if she would be able to stay there because she really likes it. She gets 3 meals a day and quite likes the food. They have a lot of activities and that has been so good for her. It's also good for me to know that she is safe and healthy. I couldn't have hoped for more.

This has not been the great experience as I thought it would. The place is not clean, they are short staffed and they have not followed through on what they sell the place on. I have met with them with my concerns and they committed to improvement. That is why I would rate them overall a 3 out of 5.

Everything has been god. I enjoy going to all the amazing activities they have here.

She provides a wide variety of daily activities for residents. She knows residents by name and makes them feel valued and tries to include everyone. She makes the activities fun and is often seen dancing! She wears costumes at special events to make them even more special. She does everything with a smile and seems to authentically enjoy her job!

My experience has been wonderful. Couldn't ask for a better place to be

My dad always thought he'd end his days in his own home, but a diagnoses caused our family to look for an assisted living that would provide necessary care but with a family/community feel. After touring 3 locations and reviewing each place with a "pros and cons" list. We narrowed it down and asked my dad his decision. He looked at us and said, "I would definitely call this place my home." The staff-from the front desk, caregivers, maintenance, kitchen and wellness team have shown my dad what it feels like to live in a community, but to also become like a family.

What stood out to me about this community is that they are very helpful and care very much about the residents. Very nice facility. The staff has been helpful and responsive. They have activities and try to remain busy. They have had some turnover… But I'm not sure any place is any better in that regard. The people they hire have been friendly and accommodating.

So far everybody has been wonderful. My mom seems so much happier than where she was at previously. The staff really stand out to me. They are great communicators. I definitely would recommend Independence Village of Ankeny to other families.

I work with multiple staff members and residents to provide hospice services. Staff are very welcoming, easy to communicate with, and I can see they provide quality care for all residents. There is always lots of activities for residents, families, and staff!

We have a friend who lives here that has been thriving since she moved in. She goes to activities and has made new friendships. The staff are great and it is very clean. Definitely a place I would want for my mom when it's time.

It has been very good. You will find this place comfortable, accommodating, and safe.

My experience has been great. It is the number one place I have been.

There is lots of activities and things going on. I enjoy the outings they take us on and the crafts. The staff take time to get to know you.

I didn't want to move here. My daughter helped me find this place and it changed my life overnight. it's taking time to adjust, but they keep me busy, I've made good friends, the food is good, they are very accommodating, and I go to lots of activities. My daughter visits often.

We are very pleased with our choice of this assisted living facility! The staff has helped make this transition for our dad go smoothly. They really get to know the residents and their families. There are a variety of activities daily and the meals are wonderful! The residents get to know each other and become like family for each other.

Independence Village-Ankeny is simply wonderful. It is clean, modern and has a very caring staff. I couldn't ask for a more ideal place for my mom.

We really like Independence Village of Ankeny. The staff bend the rules some to make sure the residents are happy and satisfied. They take care of my loved one very well here. We would definitely recommend this facility to others looking.

I was excited for mom to be there after talking to the Admin director. It seemed there were a lot of upper management changes after she moved in. Some of those changes were not good. I'm not too impressed with communication from the Director/Nurse. I have talked to him directly and am hoping that things will change. My mom seems happy and that's the most important part.

Not happy about his rent being raised. Service overall is good have many dry food, would like more sauce on certain things.