So far our experience has been a positive one. The staff communication with the family is good. Some of the care provided by the community includes medication management, and bathing assistance.... Read more
Lovely, Craftsman exteriors and cozy, home-like decor welcome you at Riverbend, where we offer assisted living and memory care services in Jeffersonville, Indiana. Residents can visit with their loved ones in our delightfully landscaped courtyard, or warm themselves by the cozy fireplace. At Riverbend, we provide residents with convenient amenities, personalized services, and a supportive environment — enabling residents to continue doing the activities they love and remain as self-reliant as possible.
Finding the right balance between independence and assistance can be tricky. That is why prior to move-in our caregivers evaluate each resident’s individual needs and preferences to create a service plan tailored specifically for them. Our licensed nurses and knowledgeable caregivers are available 24 hours a day, seven days a week, offering assisted living services, which include personal care, medication management, and assistance with daily living activities. We also offer podiatry, dentistry, audiology, and optical services on-site. We understand that some residents may need to travel off-site to receive the care they require, which is why we offer transportation services as well!
For those living with early to late stage dementia or Alzheimer’s disease, Riverbend offers a specially designed memory care unit staffed by dementia certified caregivers...
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
So far our experience has been a positive one. The staff communication with the family is good. Some of the care provided by the community includes medication management, and bathing assistance.
I was advised that a care plan was put into place for my mother but it did not happen right away. After I brought it to their attention they took care of it and cleared everything up. The activities director is awesome at this community.
My family member is astute and has lived at Riverbend for several years. We have experienced several key staff turnover, including directors and activities folks. Dietary switches too often to count. Meal planning has waned - anyone that is diabetic cannot eat appropriately here. There are a lack of choices and a lack of understanding about nutritional needs for diabetics. The current executive director is unapproachable and had been there for several months before meeting residents. A lack of communication and a perception of an uncaring environment is what we have now. Moving our family member would be difficult on her - however it is much debated and discussed. If you have a chance to go somewhere else, do it. They don’t have WiFi, they have a bus, but residents don’t get to go out (this is even pre-pandemic). Our family member has missed many things and we have had to follow up multiple times on the most basic of needs. The current director is defensive and borderline rude.
Response from RiverbendSeptember 22, 2021
Hi Ann T, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will take this opportunity to evaluate and focus on training for staff to make improvements. If you are willing to give us another chance, p lease reach out to us at (812) 280-0965 to speak to our manager directly.
We toured this community and the tour was very good. The community is very neat and clean and the staff was very friendly and shared a lot of great information. The tour was well done and They answered all our questions.
I would tell others that it has been very difficult during covid because when we moved her in, they did not want us in there so we have not been inside the facility. It is not the normal procedure with all of the covid protocols so it has not been a great experience. I am excited for it to open up so we can really judge how the facility is.
I have lived here almost fifteen years and feel very secure and content.
These prices are not even close to what they charge, much higher. My mother-in-law died at this fac due to a fall and wasn;t even found for many hrs after. This happened in July 2019. Just saying we made a bad decision.
My father stayed at the assisted living for approximately 2 months. He was very isolated did not do well! Nurses and med asst were not friendly or careing. We also moved him into memory care unit. He done very poorly there also. Got very sick and had to be moved to another nursing home after 2 months , because memory care unit nurses could not monitors IV medication . Once moved to Providence my dad was very sick and never recovered. The nursing staff informed me my dad had fecal matter under both fingernails which had to be soaked to get out. Do Not Send A Loved One Here!!!
Only take your loved one here if they are content to sit in a chair or sleep all day. I saw very little ongoing interaction with the residents. The staff sit in a room and observe the residents through a glass wall. As if they were in a prison. They say there are activities all day for the residence to keep their mind active. This is not true. They have a calendar of events but these are frequently canceled. The say say they there a courtyard for the residents to enjoy and even garden and plant flowers.. But it is almost always locked. When my mother would ask to go outside they refused. Telling her that the didn’t have the staff to accompany her. They would give my mother a sleeping pill at 7 pm and put her to bed when the sun was still up. When I ask them to do that later in the evening the response was “I will put it in her chart” but nothing changed. When I ask that when there was actually an activity for them to let her know and show her where to go, I again got “ we’ll put it in her chart. But nothing changed. My mother constantly complained of being bored. Eventually she started having attention seeking behaviors. Instead of working with her to keep her entertained they wanted her medicated. I wrote an email to the management about my concerns regarding her care , that they were not providing what we were promised before we moved Mom there. The response was they would look into it and get back to me. They never did. They gave medication one day to work . When it didn’t they insisted on sending her to a psychiatric facility where her care was even worse. She will be buried next week. She only lived at Riverbend for 2 months.
Everything is going great so far with the short amount of time that my love one has been here. She has definitely adjusted well and she is surrounded by smiling faces. Everyone there on staff is nice and welcoming; also with the old ladies there. This location just felt so comfortable and so welcoming when I first walked in. Every resident that I spoke with, with the exception of one, they told me that they all loved it there. I am so happy with them and I absolutely recommend.
We did not feel comfortable about moving our father-in-law here, it was not as nice as some of the other communities we had toured and after talking with others we had some concerns about the staff and the care long with the accounting office.
We like the care from this community. The staff is caring and attentive. The menu is great and they offer a lot of great choices on the menu. The community does offer a lot of nice activities and we hope in time she will participate. We like that this community is close to home and the size of the rooms was very comfortable. We would recommend this community for the care of a loved one with an outstanding value.
During my tour of Riverbend, they were able to answer all of my questions and show me around the building. I had a good experience, but we had already found a community that for my loved one's needs best.
I'am one hundred percent satisfied with my mothers move to this community. It took her a while to adjust at first, but she is doing well now, and even made a nice new friend. I know she is safe, and in good hands at this facility. They have a great staff, they have been great at communicating any information about my mother to me. They have been quick at responding with help. The community looks great, they do a good job with the cleanliness of the facility. Everything has worked out very well, and this is a community I would recommend. It is a great facility.
I toured this community while looking into care options for a loved one. Riverbend seemed like a nice enough place, although not quite as well kept or caring feeling as some of the other places we saw. We were also interested in a smaller community, so we ended up choosing a different location.
Well they are just extremely helpful, extremely professional and I have nothing to say but good things about my entire experience with them.
One area where I do think they could improve is with their communication. I often end up having to sift through what each person tells me to get what the real story is. Other than that everything has gone well. They are wonderful friendly helpful people, and overall it has been a very positive experience we've had with Riverbend.
Moved my mother into the Memory unit here a year ago. I love the staff--all very loving and caring, the place is clean and does not have "that smell". I am called whenever there is an issue, question or my mom wants to talk to me or a change is needed in her care. Of course I could always want more and better, let's face it--it's hard to give up the care of a loved one to others full time! I highly recommend Riverbend -and Have sent others here who are now happy as well!
They have been doing a pretty good job so far. They have all been pretty helpful, and the staff is friendly. The activities are mostly in the day time, the evenings are a little less active. The food has been decent, my mother has always liked it. They have a T.V. but maybe they could use a larger one, and I mostly only see movies on, it would be nice if they had the local news on or a way for them to get current events.
They have been great. They always get back to me right away. Mom seems a little bored, maybe some activities that offer a little more stimulation would be nice. The food seems to be o.k., we haven't had any problems with the laundry. It's clean, and I knew people who had been there and worked there before. They also offered assisted living and memory unit.
See what the neighborhood has to offer and what’s nearby:
To reach a resident at Riverbend call: (812) 280-0965
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