Riverbend

2715 Charlestown Pike, Jeffersonville, IN 47130

About the community Riverbend

Lovely, Craftsman exteriors and cozy, home-like decor welcome you at Riverbend, where we offer assisted living and memory care services in Jeffersonville, Indiana. Residents can visit with their loved ones in our delightfully landscaped courtyard, or warm themselves by the cozy fireplace. At Riverbend, we provide residents with convenient amenities, personalized services, and a supportive environment — enabling residents to continue doing the activities they love and remain as self-reliant as possible.

Community Amenities and Services

Finding the right balance between independence and assistance can be tricky. That is why prior to move-in our caregivers evaluate each resident’s individual needs and preferences to create a service plan tailored specifically for them. Our licensed nurses and knowledgeable caregivers are available 24 hours a day, seven days a week, offering assisted living services, which include personal care, medication management, and assistance with daily living activities. We also offer podiatry, dentistry, audiology, and optical services on-site. We understand that some residents may need to travel off-site to receive the care they require, which is why we offer transportation services as well!

For those living with early to late stage dementia or Alzheimer’s disease, Riverbend offers a specially designed memory care unit staffed by dementia certified caregivers...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Riverbend

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Riverbend

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Dentist

Meals & Dining

Meals provided

Room Amenities

Wheelchair accessible showers
Cable or satellite tv

Community Amenities

Memory care services

Secured community
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Central fireplace

Services

Beautician
Housekeeping

Primary language spoken by staff

English

Recreational areas

Piano or organ
Raised garden beds

Activities

Devotional activities on-site
Day trips and outings
Live musical performances
Live dance or theater performances

Reviews for Riverbend

3.6

(22 reviews)

Write a Review

Cleanliness

3.8

Care services

3.6

Staff

2.3

Meals & dining

1.0

Activities

3.4

Value for cost

3.5

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1-20 of 22 reviews
2.0
July 16, 2021
Ann T - Child of resident/client
Look around

Communication is lacking here to residents and to family. The latest director is not approachable and keeps their door closed; prior directors mingled and were involved. The staff complains about how busy and short staffed they are. How they don’t have a budget for activities or nutrition. When friends pass on or move, no one hears about them again - instead of being a neighborhood that fosters a caring village environment, under current “leadership” they just disappear. Residents feel uncomfortable asking for help or basic needs - even those paid for - because the staff is so busy. They feel like a bother. We talk about moving our loved one all of the time. The change would be difficult, but the lack of compassion, communication, promised activities, and amenities make me caution anyone about looking at Riverbend, especially under current leadership.

Response from Riverbend

September 22, 2021

Hi Ann T, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will take this opportunity to evaluate and focus on training for staff to make improvements. If you are willing to give us another chance, p lease reach out to us at (812) 280-0965 to speak to our manager directly.


2.0
July 16, 2021
Ann T - Child of resident/client
Go somewhere else

My family member is astute and has lived at Riverbend for several years. We have experienced several key staff turnover, including directors and activities folks. Dietary switches too often to count. Meal planning has waned - anyone that is diabetic cannot eat appropriately here. There are a lack of choices and a lack of understanding about nutritional needs for diabetics. The current executive director is unapproachable and had been there for several months before meeting residents. A lack of communication and a perception of an uncaring environment is what we have now. Moving our family member would be difficult on her - however it is much debated and discussed. If you have a chance to go somewhere else, do it. They don’t have WiFi, they have a bus, but residents don’t get to go out (this is even pre-pandemic). Our family member has missed many things and we have had to follow up multiple times on the most basic of needs. The current director is defensive and borderline rude.

Response from Riverbend

September 22, 2021

Hi Ann T, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will take this opportunity to evaluate and focus on training for staff to make improvements. If you are willing to give us another chance, p lease reach out to us at (812) 280-0965 to speak to our manager directly.


4.0
June 11, 2021
tm - Toured community
my review of Riverbend

We toured this community and the tour was very good. The community is very neat and clean and the staff was very friendly and shared a lot of great information. The tour was well done and They answered all our questions.


2.0
March 31, 2021
anonymous - Child of resident/client
Our expedience with Riverbend during COVID

I would tell others that it has been very difficult during covid because when we moved her in, they did not want us in there so we have not been inside the facility. It is not the normal procedure with all of the covid protocols so it has not been a great experience. I am excited for it to open up so we can really judge how the facility is.


5.0
August 1, 2020
Marian Stephens - Resident/client
Verified Review
Review of Riverbend

I have lived here almost fifteen years and feel very secure and content.


2.0
August 30, 2019
gerhard eversmann - Loved one of resident/client
poor

These prices are not even close to what they charge, much higher. My mother-in-law died at this fac due to a fall and wasn;t even found for many hrs after. This happened in July 2019. Just saying we made a bad decision.


0.5
January 7, 2019
Bridgette mccullum - Loved one of resident/client
Fecal Matters!!!

My father stayed at the assisted living for approximately 2 months. He was very isolated did not do well! Nurses and med asst were not friendly or careing. We also moved him into memory care unit. He done very poorly there also. Got very sick and had to be moved to another nursing home after 2 months , because memory care unit nurses could not monitors IV medication . Once moved to Providence my dad was very sick and never recovered. The nursing staff informed me my dad had fecal matter under both fingernails which had to be soaked to get out. Do Not Send A Loved One Here!!!


2.0
June 25, 2018
Anonymous - Loved one of resident/client
Verified Review
Don’t send a loved one here

Only take your loved one here if they are content to sit in a chair or sleep all day. I saw very little ongoing interaction with the residents. The staff sit in a room and observe the residents through a glass wall. As if they were in a prison. They say there are activities all day for the residence to keep their mind active. This is not true. They have a calendar of events but these are frequently canceled. The say say they there a courtyard for the residents to enjoy and even garden and plant flowers.. But it is almost always locked. When my mother would ask to go outside they refused. Telling her that the didn’t have the staff to accompany her. They would give my mother a sleeping pill at 7 pm and put her to bed when the sun was still up. When I ask them to do that later in the evening the response was “I will put it in her chart” but nothing changed. When I ask that when there was actually an activity for them to let her know and show her where to go, I again got “ we’ll put it in her chart. But nothing changed. My mother constantly complained of being bored. Eventually she started having attention seeking behaviors. Instead of working with her to keep her entertained they wanted her medicated. I wrote an email to the management about my concerns regarding her care , that they were not providing what we were promised before we moved Mom there. The response was they would look into it and get back to me. They never did. They gave medication one day to work . When it didn’t they insisted on sending her to a psychiatric facility where her care was even worse. She will be buried next week. She only lived at Riverbend for 2 months.


5.0
January 12, 2018
Anonymous - Loved one of resident/client
Verified Review
I am so happy with them

Everything is going great so far with the short amount of time that my love one has been here. She has definitely adjusted well and she is surrounded by smiling faces. Everyone there on staff is nice and welcoming; also with the old ladies there. This location just felt so comfortable and so welcoming when I first walked in. Every resident that I spoke with, with the exception of one, they told me that they all loved it there. I am so happy with them and I absolutely recommend.


2.5
August 22, 2017
Anonymous - Toured community
Verified Review
Not as nice as some we saw

We did not feel comfortable about moving our father-in-law here, it was not as nice as some of the other communities we had toured and after talking with others we had some concerns about the staff and the care long with the accounting office.


5.0
June 22, 2017
Anonymous - Loved one of resident/client
Verified Review
Outstanding care

We like the care from this community. The staff is caring and attentive. The menu is great and they offer a lot of great choices on the menu. The community does offer a lot of nice activities and we hope in time she will participate. We like that this community is close to home and the size of the rooms was very comfortable. We would recommend this community for the care of a loved one with an outstanding value.


4.0
March 22, 2017
Anonymous - Toured community
Verified Review
Got a very good tour!

During my tour of Riverbend, they were able to answer all of my questions and show me around the building. I had a good experience, but we had already found a community that for my loved one's needs best.


5.0
February 21, 2017
Anonymous - Loved one of resident/client
Verified Review
Very Satisfied with My Mothers Move to This Community

I'am one hundred percent satisfied with my mothers move to this community. It took her a while to adjust at first, but she is doing well now, and even made a nice new friend. I know she is safe, and in good hands at this facility. They have a great staff, they have been great at communicating any information about my mother to me. They have been quick at responding with help. The community looks great, they do a good job with the cleanliness of the facility. Everything has worked out very well, and this is a community I would recommend. It is a great facility.


4.0
September 22, 2015
Anonymous - Toured community
Verified Review
Seemed nice enough

I toured this community while looking into care options for a loved one. Riverbend seemed like a nice enough place, although not quite as well kept or caring feeling as some of the other places we saw. We were also interested in a smaller community, so we ended up choosing a different location.


5.0
July 10, 2015
Anonymous - Loved one of resident/client
Verified Review

Well they are just extremely helpful, extremely professional and I have nothing to say but good things about my entire experience with them.


4.0
June 24, 2015
Anonymous - Loved one of resident/client
Verified Review
great people

One area where I do think they could improve is with their communication. I often end up having to sift through what each person tells me to get what the real story is. Other than that everything has gone well. They are wonderful friendly helpful people, and overall it has been a very positive experience we've had with Riverbend.


4.0
May 6, 2015
Anonymous - Toured community

Moved my mother into the Memory unit here a year ago. I love the staff--all very loving and caring, the place is clean and does not have "that smell". I am called whenever there is an issue, question or my mom wants to talk to me or a change is needed in her care. Of course I could always want more and better, let's face it--it's hard to give up the care of a loved one to others full time! I highly recommend Riverbend -and Have sent others here who are now happy as well!


4.0
June 11, 2014
Family Member - Loved one of resident/client
Verified Review
They have been doing a pretty good job so far.

They have been doing a pretty good job so far. They have all been pretty helpful, and the staff is friendly. The activities are mostly in the day time, the evenings are a little less active. The food has been decent, my mother has always liked it. They have a T.V. but maybe they could use a larger one, and I mostly only see movies on, it would be nice if they had the local news on or a way for them to get current events.


5.0
May 2, 2014
Merrick - Loved one of resident/client
Verified Review
They have been great. They always get back to me right away.

They have been great. They always get back to me right away. Mom seems a little bored, maybe some activities that offer a little more stimulation would be nice. The food seems to be o.k., we haven't had any problems with the laundry. It's clean, and I knew people who had been there and worked there before. They also offered assisted living and memory unit.


5.0
September 5, 2013
A Place For Mom Customer - Toured community
Verified Review
Beautiful in every way. Rep...

Beautiful in every way. Representative was very easy to talk with and provided a lot of information. Riverbend provides all the healthcare and personal care services on site that my mom would need. In comparison to the room size where she is living now, these were a little smaller. I am seriously considering this facility.


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Frequently Asked Questions about Riverbend

Riverbend offers Studio, 1 Bedroom and Semi-Private. Learn more.

Riverbend has received an average review rating of 3.6 based on 22 reviews. See all reviews.

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