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Richmond Heights Place

562 Richmond Rd, Richmond Heights, OH 44143

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street view of Richmond Heights Place
anonymous - Loved one of resident/client
4.0
Learning by experience

They were as good as they could possibly be. My mothers dementia was very rapid with the changes in the last few months and it took my family and the staff by surprise. They assessed her for memory care but she was not there very long. She really needed skilled nursing within about 5 weeks of being here. Overall I would recommend them to others looking. Both my mother and my aunt were happy she was here. She had been here for rehab before and the location was very convenient for our family.... Read more

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About the facility Richmond Heights Place

We understand how it feels to spend decades taking care of other people. That’s why we think you deserve an opportunity to exchange the stress of household maintenance, chores and isolation for an active and vibrant community of assisted living, memory care and skilled nursing and rehabilitation seniors who challenge you to live life to the fullest. When you move to our campus, you can enjoy newfound freedom to explore the hobbies, passions and relationships that bring you more joy than cooking, cleaning and laundry ever did.

Participate in one of the many community events, programs and activities on our community calendar. Join a fitness class that pushes you to increase your flexibility and strengthen your body. Enjoy a soothing hour of aromatherapy. Indulge in a cooking club or a competitive round of evening trivia. No matter what level of care you need, you can always find something fun to do and plenty of fun people to join you.

You can enjoy many amenities and services as a resident here. While this is hardly an exhaustive list, some crowd-pleasers include:
•Spacious, pet-friendly accommodations that let you enjoy all the comforts of home
•Safety measures like...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for Richmond Heights Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Richmond Heights Place

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Room Service

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

Reviews

for Richmond Heights Place
3.6(31 reviews)
Write a Review

Cleanliness

3.7

Friendliness

3.7

Meals & Dining

4.0

Care Services

3.6

Activities

3.6

Staff

4.8

Value for Cost

3.6

Overall Experience
10
11
3
3
4
Date Submitted
1
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Reviewer
0
17
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Care Received
1
29
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1-20 of 31 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Memory Care
July 25, 2022
Verified Review
Learning by experience

They were as good as they could possibly be. My mothers dementia was very rapid with the changes in the last few months and it took my family and the staff by surprise. They assessed her for memory care but she was not there very long. She really needed skilled nursing within about 5 weeks of being here. Overall I would recommend them to others looking. Both my mother and my aunt were happy she was here. She had been here for rehab before and the location was very convenient for our family.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

No data collected

Care Services

4

Activities

3

Staff

4.5

Value for Cost

5


5.0
Kevin - Loved one of resident/client
Independent Living
April 25, 2022
Verified Review
Richmond Heights Place - A Good Place for Seniors

Richmond Heights Place has been really good. My mom loves it. When I go to visit, the staff are very friendly. They're open to suggestions. They keep the facility really neat and clean. The apartments have housekeeping service that comes in and vacuums and things. When she first moved in, there was debris left behind by the movers, and they came in and cleaned it up right away. They are really on top of cleanliness. Overall she likes the food. Here and there they might serve a meal she doesn't like, but that would be the case anywhere. And she's happy with it overall. All things together, I think it's a good value.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


4.0
Kelly - Loved one of resident/client
Assisted Living
October 5, 2021
Verified Review
A Caring Community

It's a small community with round the clock staff that keeps the residents engaged. They offer lots of activities. The facility is very nice, and the living spaces are nice and big, and clean. They put a sticker on the door that gives the date each resident will have housekeeping in their private rooms. My loved one seems to like the food, and that's coming from a picky eater.

Cleanliness

5

Friendliness

4.5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Sheila Tiddle - Loved one of resident/client
Memory Care
October 21, 2020
Verified Review
Very friendly attentive staff

I would want other to know that this facility does not provide any linens or things such as soap and diapers, so you will need to provide that for your loved one. They have an outdoor porch area where residents are able to visit with their loved ones even during COVID and they still have bingo and other activities that they are keeping residents busy during the virus. The staff members have been very accommodating to my mothers routine and always call whenever anything happens, they are great at communication. It is always the same staff members who take care of the residents, so I know them and they know their residents very well. Overall, we have had a good experience so far.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Memory Care
September 30, 2019

Very dirty, workers not friendly. no one smiles or say hello. My Aunt and I were not impressed, she did not like the place

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Richmond Heights Place

October 2, 2019

Thank you for taking the time to provide feedback. We are committed to continuous quality service and care and will share your feedback with our management team.


2.0
anonymous - Toured community
Memory Care
June 28, 2019

This was a very different feel from brookdale mentor. Needs maintenance. Peeling paint scuffed walls. Staff not engaging or very welcoming.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


0.5
Catalano - Loved one of resident/client
Memory Care
March 9, 2019
Unprofessional unskilled Facility

Rude, unprofessional staff and nurses. Will never take my parent back there again Admitted for rehab and was disappointed with the way the facility was ran, lazy rude unprofessional nurses and especially the clinical nursing director. Poor managed facility with under skilled nurses and staff. Have no clue in what treatment and care the patients need.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

1.5

Value for Cost

0.5


1.0
anonymous - Loved one of resident/client
Memory Care
November 13, 2018
Do not send your loved one here

Nursing staff are rude especially the ADCS. She is constantly talking down to family members that approach her or even call to check on their loved ones. The entire nursing staff seem to be in a state of panic and are very disorganized. I truly do not know how they received a 5- star rating.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

2.5

Value for Cost

1


1.0
Kyle - Loved one of resident/client
Memory Care
October 28, 2018
Mom's Experience

Hello, we moved my Mom to this facility because she has dimensia but they allowed her to keep her beloved dog. However, after two months we had to move her again. The staff is lazy and not trained to deal with dimensia no matter what they say. The in-house medical support was lame at best. The Executive Director left as we moved Mom. I would never recommend this facility. Find a better facility which is actually prepared to deal with memory care and not just advertise it. Mom's new facility is much better although no dog. She doesn't remember her dog so the best case is do the right thing for your loved one but it is not Brookdale, in any of their facilities!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
December 26, 2017

A very nice facility and one of the residents had nice things to say about the staff, but this was not the right level of care for my mother at this time.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Memory Care
September 18, 2017
Verified Review
The Tour

The tour I had was okay but I was not fully impressed and I felt they were not the right community for my mom.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
August 26, 2017
Verified Review
A nice community for care

We toured this community for my father. We liked the staff. The community was clean and they have a lot of different buildings for the residents. My father wanted a bigger room than what was available at the time needed. We would recommend this community from what we saw from this nice tour.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
March 1, 2017
Verified Review
More space!

This community is very nice and clean and seemed to be good. It was a little older and a little more worn though. I also did not like that there rooms were very small. My mom needed a little more space.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
January 16, 2017
Verified Review
Great tour!

My tour of the Brookdale went very well. The Place was very clean and while I was touring, the residents were playing games and seemed to be having fun. Everyone was very friendly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
December 22, 2016
Verified Review
An Enjoyable Experience

My mother-in-law enjoyed her respite stay with this community. She loved the food and loved that she didn't have to kick it. She needed skilled nursing and they were able to provide the care she needed. She was there for about two weeks and in the end she did not want to go home. I had the best representative from A Place For Mom, she was delightful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
LDBLyndhurst - Loved one of resident/client
Memory Care
September 29, 2016
Verified Review
A Person, Not a Patient

A Place for Mom suggested Brookdale Richmond Heights as a location for "respite care" an interim stop between the hospital, and what I hoped would be her move from Ohio to North Carolina, to live near me. Unfortunately, she passed away before she could make her move. But, I was so grateful that she had the tender care that she did at Brookdale. She loved the food, the cooks in her cottage were good old Southern cooks, she had never had chicken and dumplings and sweet potato pie before, and she enjoyed her meals tremendously. The nursing care was excellent, Raoul listened patiently to all her fears and rituals surrounding her constipation, as if he had never heard it all before. And, when she did pass away (clearly not wanting to move, after all) I was so happy that it was in what was essentially a fancy hotel room, with nice furniture, a fluffy floral comforter, not a stark and scary hospital, and with people who seemed to treat her not as a patient, but as a person.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
loved one - Loved one of resident/client
Memory Care
September 29, 2016
Verified Review
great experience in house #1

I loved house #one. So many caring people and staff. I have recommended the facility to others. Very close to home for me. Kept me informed of all information. Staff always wearing a smile. Very nice to me and helpful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
February 23, 2016
Verified Review
Nice looking place

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. They have a cottage style setup, with the residents being divided into smaller groups based on care needs. The individual rooms are very nice. However, I thought my loved one would be more comfortable at a larger more interconnected community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
October 10, 2015
Verified Review
Four stars

They were able to take care of my loved one and they also provided a good care service for him so we could have a better understanding to take care of him when he got back home. Four - star rating overall.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
October 3, 2015
Verified Review
Many compliments, some suggestions

Our mother feels well-loved and cared for here. We are happy that she is making friends, on a regular schedule for meals and medications, and enjoying the activities. However, on weekends, the promised programming does not seem to be happening. Perhaps, the number of staff needs to be increased. The meals are quite good. It is difficult for the residents to choose every day ahead, but many appreciate the variety and our mom enjoys the food. All of the nurses and aides are very kind to everyone, but more staff that could direct memory supporting activities are needed.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 31 reviews

Neighborhood around Richmond Heights Place

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Frequently Asked Questions about Richmond Heights Place

Richmond Heights Place offers Studio. Learn more.

Richmond Heights Place has received an average review rating of 3.6 based on 31 reviews. See all reviews.

Call (216) 291-8525 to reach a resident at Richmond Heights Place.

To reach a resident at Richmond Heights Place call: (216) 291-8525



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.