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562 Richmond Rd, Richmond Heights, OH 44143
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Anonymous
-
Family/friend
4.0
Experience at Richmond Heights Place
The staff at Richmond Heights Place seems okay. I wish they would check on my loved one more frequently, like once a week ideally. I don't believe that he comes out of his room with any frequency. I'd like to see him going down to the dining room for breakfast and dinner, at minimum. Otherwise, my loved one seems to have adjusted and seems to be doing fine at Richmond Heights Place.
About the facility Richmond Heights Place
Richmond Heights Place in Richmond Heights, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
Independent Living
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Amenities at Richmond Heights Place
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Non-Ambulatory Care
- Medication Management
- Diabetic Care
Meals & Dining
- Special Dining Programs
- Guest Meals
- Meals Provided
- No Sugar
- Room Service
- Restaurant Style Dining
Room Amenities
- Wheelchair Accessible Showers
- Cable or Satellite TV
- Kitchenette
- Air Conditioned
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Ground Floor Units
- Handicap Accessible
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Central Fireplace
- TV Lounge
- Meeting Room
- Indoor Atrium
- Beauty Salon
- Barber Shop
- Computer or Media Center
- Outside Patio
- Main Street Shops
- Indoor Common Areas
- Library
- Outdoor Common Areas
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Intergenerational Programs
- Pet-focused Programs
- Catholic Services
- BBQs or Picnics
- Live Dance or Theater Performances
- Stretching Classes
- Protestant Services
- Visiting Rabbi
- Happy Hour
- Other Religious Services
- Trivia Games
- Dances
- Live Well Programs
- Brain fitness / Dakim
- Wii Bowling
- Cooking Classes
- Reminiscence Programs
- Karaoke
- Activities Off-site
- Visiting Chaplain or Priest
- Yoga / Chair Yoga
- Gardening Club
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Jewish Services
- Art Classes
- Community Service Programs
- Day Trips and Outings
- Devotional Activities On-Site
- Activities On-site
- Educational Speakers / Life Long Learning
- Mormon/LDS Services
Compare
Richmond Heights Place
562 Richmond Rd, Richmond Heights, OH 44143
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7.1
Review score
35 reviews
7.1
Review score
35 reviews
5 star
29%
4 star
35%
3 star
11%
2 star
11%
1 star
14%
9.5
Review score
32 reviews
9.5
Review score
32 reviews
5 star
59%
4 star
25%
3 star
16%
2 star
0%
1 star
0%
9.2
Review score
22 reviews
9.2
Review score
22 reviews
5 star
53%
4 star
32%
3 star
5%
2 star
5%
1 star
5%
9.2
Review score
58 reviews
9.2
Review score
58 reviews
5 star
63%
4 star
19%
3 star
9%
2 star
2%
1 star
7%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Reviews
for Richmond Heights Place
Write a review
A Place for Mom has scored Richmond Heights Place with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Richmond Heights Place has 35 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.6
Friendliness
3.7
Care Services
3.6
Staff
4.3
Meals & Dining
3.8
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Richmond Heights Place with 7.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Richmond Heights Place has 35 reviews with an average "overall experience" of 3.5 out of 5.
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Verified Review
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1-20 of 35 reviews
Anonymous - Family/friend
Independent Living
August 22, 2023
Experience at Richmond Heights Place
The staff at Richmond Heights Place seems okay. I wish they would check on my loved one more frequently, like once a week ideally. I don't believe that he comes out of his room with any frequency. I'd like to see him going down to the dining room for breakfast and dinner, at minimum. Otherwise, my loved one seems to have adjusted and seems to be doing fine at Richmond Heights Place.
Anonymous - Family/friend
Assisted Living
July 7, 2023
never recommend, look somewhere else
I would give Richmond Heights Place negative stars if it were an option. I would not recommend or refer anyone to this facility. They went downhill fast and this is the reason we moved my loved one to [facility name removed]. When you start off, they tell you as your love ones condition (dementia) begins to deteriorate they will need to move them to full care. What they don't tell you is that your bill will go up like $[removed] a month.
The staff just let the residents sit there, it's just sad for the money you pay.
Anonymous - Family/friend
Independent Living
May 15, 2023
Needs Improvement
Friendly staff, but unresponsive and an inability to perform their jobs. Poor quality meals as mostly soft foods with little flavor and never served hot. Always lukewarm or cold. No condiments available. Decent dining room and again, friendly staff serving the food. Very little activities offered. Housekeeping doesn't get done. My mom has been there almost two months and no one has cleaned her room despite her putting her name on the sign-up sheet.
Suzanne M Reichert - Family/friend
Memory Care
December 12, 2022
Not what it seems.
My mom started in Independent last June, and this June was moved to Memory Care. They are raising the rates,but not sure why since the services promised never happen. Independents front door has no lock. It broke this summer and was never fixed so any one can get in. If they are short help,meals are late and their is no one to serve them. As for Memory Care, they tell you they clean the room and provide laundry service, and that is not true. Her room hasn't been cleaned since she moved in. We clean it. We also do her laundry,towels and bedding. No one has ever come to do her laundry. Most of the furniture in the common area could use a good cleaning too.As for the $XXX.XX [rate removed] rate increase come January, they say the staff wages have increased 15-22%, I bet if I ask the staff they haven't gotten a raise like that! So if you think it sounds to good to be true....
anonymous - Family/friend
Memory Care
July 25, 2022
Learning by experience
They were as good as they could possibly be. My mothers dementia was very rapid with the changes in the last few months and it took my family and the staff by surprise. They assessed her for memory care but she was not there very long. She really needed skilled nursing within about 5 weeks of being here. Overall I would recommend them to others looking. Both my mother and my aunt were happy she was here. She had been here for rehab before and the location was very convenient for our family.
Kevin - Family/friend
Independent Living
April 25, 2022
Richmond Heights Place - A Good Place for Seniors
Richmond Heights Place has been really good. My mom loves it. When I go to visit, the staff are very friendly. They're open to suggestions. They keep the facility really neat and clean. The apartments have housekeeping service that comes in and vacuums and things. When she first moved in, there was debris left behind by the movers, and they came in and cleaned it up right away. They are really on top of cleanliness. Overall she likes the food. Here and there they might serve a meal she doesn't like, but that would be the case anywhere. And she's happy with it overall. All things together, I think it's a good value.
Kelly - Family/friend
Assisted Living
October 5, 2021
A Caring Community
It's a small community with round the clock staff that keeps the residents engaged. They offer lots of activities. The facility is very nice, and the living spaces are nice and big, and clean. They put a sticker on the door that gives the date each resident will have housekeeping in their private rooms. My loved one seems to like the food, and that's coming from a picky eater.
Sheila Tiddle - Family/friend
Memory Care
October 21, 2020
Very friendly attentive staff
I would want other to know that this facility does not provide any linens or things such as soap and diapers, so you will need to provide that for your loved one. They have an outdoor porch area where residents are able to visit with their loved ones even during COVID and they still have bingo and other activities that they are keeping residents busy during the virus. The staff members have been very accommodating to my mothers routine and always call whenever anything happens, they are great at communication. It is always the same staff members who take care of the residents, so I know them and they know their residents very well. Overall, we have had a good experience so far.
anonymous - Toured community
Memory Care
September 30, 2019
Very dirty, workers not friendly. no one smiles or say hello. My Aunt and I were not impressed, she did not like the place
Response from Richmond Heights Place
October 2, 2019
Thank you for taking the time to provide feedback. We are committed to continuous quality service and care and will share your feedback with our management team.
anonymous - Toured community
Memory Care
June 28, 2019
This was a very different feel from brookdale mentor. Needs maintenance. Peeling paint scuffed walls. Staff not engaging or very welcoming.
Catalano - Family/friend
Memory Care
March 9, 2019
Unprofessional unskilled Facility
Rude, unprofessional staff and nurses.
Will never take my parent back there again
Admitted for rehab and was disappointed with the way the facility was ran, lazy rude unprofessional nurses and especially the clinical nursing director.
Poor managed facility with under skilled nurses and staff.
Have no clue in what treatment and care the patients need.
anonymous - Family/friend
Memory Care
November 13, 2018
Do not send your loved one here
Nursing staff are rude especially the ADCS. She is constantly talking down to family members that approach her or even call to check on their loved ones. The entire nursing staff seem to be in a state of panic and are very disorganized. I truly do not know how they received a 5- star rating.
Kyle - Family/friend
Memory Care
October 28, 2018
Mom's Experience
Hello, we moved my Mom to this facility because she has dimensia but they allowed her to keep her beloved dog. However, after two months we had to move her again. The staff is lazy and not trained to deal with dimensia no matter what they say. The in-house medical support was lame at best. The Executive Director left as we moved Mom. I would never recommend this facility. Find a better facility which is actually prepared to deal with memory care and not just advertise it. Mom's new facility is much better although no dog. She doesn't remember her dog so the best case is do the right thing for your loved one but it is not Brookdale, in any of their facilities!
anonymous - Toured community
Memory Care
December 26, 2017
A very nice facility and one of the residents had nice things to say about the staff, but this was not the right level of care for my mother at this time.
anonymous - Toured community
Memory Care
September 18, 2017
The Tour
The tour I had was okay but I was not fully impressed and I felt they were not the right community for my mom.
anonymous - Toured community
Memory Care
August 26, 2017
A nice community for care
We toured this community for my father. We liked the staff. The community was clean and they have a lot of different buildings for the residents. My father wanted a bigger room than what was available at the time needed. We would recommend this community from what we saw from this nice tour.
anonymous - Toured community
Memory Care
March 1, 2017
More space!
This community is very nice and clean and seemed to be good. It was a little older and a little more worn though. I also did not like that there rooms were very small. My mom needed a little more space.
anonymous - Toured community
Memory Care
January 16, 2017
Great tour!
My tour of the Brookdale went very well. The Place was very clean and while I was touring, the residents were playing games and seemed to be having fun. Everyone was very friendly.
anonymous - Family/friend
Memory Care
December 22, 2016
An Enjoyable Experience
My mother-in-law enjoyed her respite stay with this community. She loved the food and loved that she didn't have to kick it. She needed skilled nursing and they were able to provide the care she needed. She was there for about two weeks and in the end she did not want to go home. I had the best representative from A Place For Mom, she was delightful.
LDBLyndhurst - Family/friend
Memory Care
September 29, 2016
A Person, Not a Patient
A Place for Mom suggested Brookdale Richmond Heights as a location for "respite care" an interim stop between the hospital, and what I hoped would be her move from Ohio to North Carolina, to live near me. Unfortunately, she passed away before she could make her move. But, I was so grateful that she had the tender care that she did at Brookdale. She loved the food, the cooks in her cottage were good old Southern cooks, she had never had chicken and dumplings and sweet potato pie before, and she enjoyed her meals tremendously. The nursing care was excellent, Raoul listened patiently to all her fears and rituals surrounding her constipation, as if he had never heard it all before. And, when she did pass away (clearly not wanting to move, after all) I was so happy that it was in what was essentially a fancy hotel room, with nice furniture, a fluffy floral comforter, not a stark and scary hospital, and with people who seemed to treat her not as a patient, but as a person.
Neighborhoods around Richmond Heights Place
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Frequently Asked Questions about Richmond Heights Place
Richmond Heights Place offers Studio. Learn more.
A Place for Mom has scored Richmond Heights Place 7.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (216) 291-8585 to reach a resident at Richmond Heights Place.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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