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StoryPoint Shaker Heights

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16900 Van Aken Blvd, Shaker Heights, OH 44120

5.9
Review score
8 reviews
Be the first to write a review
5.9
Review score
8 reviews
5 star
38%
4 star
0%
3 star
13%
2 star
0%
1 star
49%
See all reviews
9.5
Review score
9443 reviews
123 facilities
For pricing & availability:
(866) 374-4058
StoryPoint Shaker Heights
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StoryPoint Shaker Heights dining room
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Tina F
-
Child of resident/client
5.0
Very Nice Community!
This community is brand new and absolutely AMAZING! Everyone is so friendly and welcoming. There doesnt seem to be the same horrible staffing problems that most facilitles have. We had lunch and it was so good, resturant quality for sure! Everyone needs to tour their loved ones and move th

About the facility
StoryPoint Shaker Heights

Senior living options offered

Assisted Living

Memory Care

Pricing
for StoryPoint Shaker Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Shaker Heights

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StoryPoint Shaker Heights dining room
StoryPoint Shaker Heights

16900 Van Aken Blvd, Shaker Heights, OH 44120

Hamlet at Chagrin Falls community exterior
Hamlet at Chagrin Falls

200 Hamlet Hills Dr, Chagrin Falls, OH 44022

Rose Senior Living at Beachwood aerial view of community
Rose Senior Living at Beachwood

23611 Harvard Rd, Beachwood, OH 44122

5.9
Review score
8 reviews
5.9
Review score
8 reviews
5 star
38%
4 star
0%
3 star
13%
2 star
0%
1 star
49%
9.6
Review score
20 reviews
9.6
Review score
20 reviews
5 star
65%
4 star
15%
3 star
10%
2 star
5%
1 star
5%
9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
59%
4 star
22%
3 star
16%
2 star
0%
1 star
3%
9.0
Review score
19 reviews
9.0
Review score
19 reviews
5 star
47%
4 star
42%
3 star
11%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at StoryPoint Shaker Heights

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • Room Service
  • Gluten-free
  • Guest Meals
  • Professional Chef
  • Vegetarian
  • Special Dining Programs
  • Pureed Meals
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining
  • International Cuisine

Room Amenities

  • Ground Floor Units
  • Garden View
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Private patio, deck, or balcony
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Indoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Library
  • Indoor Atrium
  • Private Bath
  • Central Fireplace

Recreational areas

  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Movie or Theater Room
  • Fitness Center
  • Raised Garden Beds
  • Piano or Organ
  • Ballroom
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Activities

  • Devotional Activities On-Site
  • Forever Fit
  • Pet-focused Programs
  • Other Religious Services
  • Book Club
  • Holiday Parties
  • Walking Club
  • Birthday Parties
  • Happy Hour
  • Bridge Club
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Dances
  • Live Musical Performances
  • Protestant Services
  • Yoga / Chair Yoga
  • Cooking Classes
  • Christian Services
  • Quilting or Sewing Club
  • Live Well Programs
  • Resident Band or Musicians
  • Catholic Services
  • Devotional Activities Offsite
  • Wii Bowling
  • Brain fitness / Dakim
  • Stretching Classes
  • Gardening Club
  • Intergenerational Programs
  • Community Service Programs
  • Visiting Chaplain or Priest
  • Current Events Club
  • Trivia Games
  • Activities On-site
  • Jewish Services
  • Cooking Club
  • Cards / Pinochle Club
  • Art Classes
  • Reminiscence Programs
  • Choir / Singing Club
  • Activities Off-site
  • Community Service Organizations
  • Montessori Programs
  • Men's Club
  • Bible Study Group
  • Qi Gong
  • BBQs or Picnics
  • Wine Tasting
  • Visiting Rabbi
  • Sensory-based Programs
  • Light Therapy Programs
  • Tai Chi
  • Educational Speakers / Life Long Learning

Reviews

for StoryPoint Shaker Heights

5.9Review score8 reviews
5.9
Review score
8 reviews
5 star
38%
4 star
0%
3 star
13%
2 star
0%
1 star
49%
StoryPoint Group, LLC
9.5
Review score9443 reviews123 communities
Write a review
A Place for Mom has scored StoryPoint Shaker Heights with 5.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, StoryPoint Shaker Heights has 8 reviews with an average "overall experience" of 2.8 out of 5.
Overall Rating
2.8
Cleanliness
3.1
Friendliness
3.0
Care Services
2.8
Staff
2.9
Meals & Dining
3.1
Activities
2.8
Value for Cost
2.9
A Place for Mom has scored StoryPoint Shaker Heights with 5.9 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, StoryPoint Shaker Heights has 8 reviews with an average "overall experience" of 2.8 out of 5.
Parent company
Best of Senior Living 2023
StoryPoint Group, LLC
9.5
Review score9443 reviews123 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Sharon P - Family/friend
Memory Care
September 2, 2024
1.0
If you love your loved one, stay away
This facility has major management issues and appears far more concerned with making money than they do with providing appropriate care. If you have any other options, send your loved one somewhere else. They may live longer because of it.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Response from StoryPoint Shaker Heights
September 9, 2024
Hi Sharon, We took your feedback to the team and would like to connect with you directly to discuss your experience and any concerns you may have. Since we could not identify you by name, please call our community directly and ask to speak with our Executive Director. Thank you.
Anonymous - Family/friend
Assisted Living
June 13, 2024
3.0
Verified Review
Review for HarborChase of Shaker Heights
We would recommend with the caveat that they are still working through start up staffing issues. But beautiful facility
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
Response from StoryPoint Shaker Heights
August 7, 2024
Hello, We are excited to share that our community is now under new ownership and is called StoryPoint Shaker Heights. We have a committed recruiting team at our home office that works around the clock to find the most dedicated team to support our residents and families. We are available to connect about your review and ask that you call us and ask to speak with our Executive Director. Thank you!
Anonymous - Family/friend
Assisted Living
March 27, 2024
1.0
Verified Review
Review for HarborChase of Shaker Heights
Harbor Chase did not follow through on their promise to care for my dad who was in hospice care. In fact, the young aides (some teenagers) informed me that they were not trained to care for my dad. As a result I had to stay with him all night to make sure that he was properly attended to. It was frustrating to watch the slow response time time when my dad needed help. At times no one showed up for 30 minutes to an hour. By the time they did show up I had already helped my dad to the bathroom and back. The one time that I did leave late in the night, I returned the next day to find that he was not served breakfast. Please do not refer anyone in dire need of immediate care to this facility. I had to leave with my dad in less than a week there. Management was so appalled at their own inept staff that they gave me a full refund. Please do not refer anyone in dire need of care to this facility
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from StoryPoint Shaker Heights
August 7, 2024
Hello, Thank you for taking the time to leave feedback. We are happy to report that as of recently, the community is under new ownership and is now called StoryPoint Shaker Heights. We are committed to learning from any mistakes that were noticed with the previous management team and welcome feedback on issues that currently persist so we can address them as quickly as possible. To discuss your experience with us, please call and ask to speak with our Executive Director. Thank you!
Rachel L - Family/friend
Assisted Living
March 16, 2024
1.0
Not a good place for memory care
Good food and nice decor do not care for the elderly. The right care does. This community lacks this. If an assisted living community highlights their care with a restaurant and hospitality, that tells you all you need to know.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
Response from StoryPoint Shaker Heights
August 2, 2024
Hi Rachel, Thank you for your feedback. We are happy to announce that we recently acquired this senior living community and are eager to make the experience as positive as it can be. If you have lingering concerns, please call us directly and ask to speak with our Executive Director. Thank you!
Bridget M - Family/friend
Assisted Living
January 17, 2024
1.0
They only care about money, not people.
This place has had some truly exceptional people working here but unfortunately, they have all left. They treat their staff quite terribly. They bend over backwards to get people to move in and after they do, they no longer care about your concerns. They just seem to be interested in making money. Even when you decide to move out, they don't seem to care because they have already collected a very hefty, non-refundable community fee in addition to your rent. The employees who have left seemed to be tricked into working there just as much as everyone tricked into living there. They outright lie to people to get them in the door. It really is a shame. It seemed like a beautiful place that would add to the beauty of Shaker but it isn't what it seemed. I feel badly for the people still living and working there, although I think it's an entirely new group of employees. They'll surely leave too and then who will take care of all those lovely people?
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Tina F - Family/friend
Assisted Living
July 12, 2023
5.0
Very Nice Community!
This community is brand new and absolutely AMAZING! Everyone is so friendly and welcoming. There doesnt seem to be the same horrible staffing problems that most facilitles have. We had lunch and it was so good, resturant quality for sure! Everyone needs to tour their loved ones and move them in! We have been so happy here!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Angie M - Toured community
Assisted Living
July 7, 2023
5.0
Beautiful New Community
HarborChase is a new very active community in Shaker Heights. They have delicious meals, fun activities and amazing staff. Everyone is so warm and welcoming. We toured several places in the area before deciding on HarborChase. Once we walked in the door, I had my mind made up. Everyone we came in contact with, said hello and smiled. It was so genuine. Do yourself a favor and tour this lovely community, you won’t regret it!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Amanda B - Family/friend
Assisted Living
June 28, 2023
5.0
Beautiful Community
Amazing community, with even more amazing staff! Food is great and so is the care. Everyone is so accommodating and friendly! Do yourself a favor and move your loved one here, you won’t regret it!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-8 out of 8 reviews

Neighborhoods
around StoryPoint Shaker Heights

See what the neighborhood has to offer and what’s nearby:
StoryPoint Shaker Heights in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about StoryPoint Shaker Heights

StoryPoint Shaker Heights offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored StoryPoint Shaker Heights 5.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (216) 293-4263 to reach a resident at StoryPoint Shaker Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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