Pine Ridge of Hayes Senior Living

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I have had my mom at Pine Ridge of Hayes for almost 2 years. We have had a fantastic experience. The staff is wonderful. They are wonderful with the residents. My mom is so happy there and loves all the staff. She is very comfortable and knows if she needs anything all she has to do is ask. They take pride in making their residents happy and well taken care of. I am so pleased that we chose the place for my mother.

We chose Pine Ridge of Hayes because the location was an area my mom was familiar with and she was in early stages of dementia and also the price was good. I did eat here quite a bit and I enjoyed the food. The activities were a lower score because I heard from staff and from my mother that there was a personality conflict between my mother and the activities director. I tried to set up a sit down but I could not get a hold of anyone to set it up. There was also very little follow up with the doctors and nurses, so communication was an issue. It is more of an independent living facility, so I would recommend it for that.

We have been contemplating a senior apartment for my mom who will be 90 for about a year now. She’s feisty and has all her wits but needs less maintenance. The staff each and everyone of them have gone out of their way to be helpful and kind. The patient’s level especially during all this Covid has been extraordinary.We finally move mom in a couple of weeks ago and although she still not 100% thrilled we are the family are knowing she’s in a safe environment. She’s very active and I believe now that she’s out of quarantine will join the community happily and be able to continue her social activities within the community during these trying times

The staff at Pine Ridge of Hayes are very caring people. When my parents moved in, my father needed a lot of assistance, they were there for him. That helped my mother out in a lot of ways. Since my fathers passing, my mother is striving there. Playing games, going on road trips, using the hair salon, joining in on other activities. She loves it there, she has made a lot of new friends. Its been two years now, and we cant thank everyone there for being there. Even with this Corona virus issue going on, they have done an excellent job keeping everyone virus free. Keep up the great work.

Pine Ridge of Hayes is a 5 + star Independent living with many great benefits. My Uncles Parents lived at Pine Ridge of Hayes for 6 years. He talked about how great the staff was and how well his parents were taken care of. When we started looking for an Independent/assisted living home by my in-laws my Uncle reminded me of Pine Ridge. We brought my in-laws to see the Pine Ridge and after taking a tour and talking to the staff and residents my mother in-law made her mind up instantly. ALL of the staff from the Director [name removed], Sales Director [name removed], housekeeping, activities director, medical staff, front desk, maintenance, the chef and dining room staff are so friendly and kind. They take care of and treat our mother and our family like we are their family. All of the staff at Pine Ridge of Hayes is our second family now. Through this pandemic they have kept all the residents virus free!!! Excellent job on all of their parts!!

Hello to all those wondering if this is a good place for your loved one, well I give it a big star yes it is. My father was living with us for a year and wanting to stay forever with us and it got too much for us so I took him to meet the wonderful staff there and should first say I took him to other Places first & my family picked this place as the best one being we all thought [name removed] who showed us around the place was like so sweet and caring of all places we went to. As stubborn as my dad is he even said he could tell [name removed] truly was precious and caring. Since then I have met many more that work there and they are all so thoughtful and caring I feel blessed we chose this place and to see my Dad actually happy there has made my life so much happier. I love the fact they have this little screened in porch to view the court yard unlike all the others I saw. My dad is actually happy now :)

I like that it is all on one floor. Room size is good. The food is fair. The have an outdoor courtyard and walking areas. For the most part it was a good experience. I did not care for their home care services.

Although my mother chose to stay in the Petoskey, Michigan area, rather than moving downstate, I was very impressed with Pine Ridge of Hayes Assisted Living. The administrative staff was very knowledgeable and helpful, especially [Name removed]. As we toured the facility I noticed how friendly and caring she was with all of the residents we walked by. She knew everyone’s name and greeted them and engaged in conversations with them. You could tell she was genuinely interested in their lives. The facility was very clean and homey. It was all on one floor with a central hall. The hall had many comfortable seating areas along it so people with walkers could sit and rest if needed and socialize with others. My mother is now in a very large facility in northern Michigan and they are lacking that amenity. It makes it impossible for her to go long distances with her walker, or to socialize along the way. She needs assistance to get to all meals because of the long distance to dining on another floor. At Pine Ridge of Hayes this would not be a problem. Because it is smaller and on one floor, people with some mobility problems would find it much easier to navigate without extra assistance. I also loved the size of the apartments and that each had very nice screened in porches. I spoke at length to a few residents who were very happy there and raved about the food and activities. If my mother decides to make a better choice by moving downstate, Pine Ridge of Hayes will definitely be the choice.

The time had finally come when our family had to consider getting help to care for Dad. We explored options like sharing the load between siblings ( worked for about 4 years), then, highing in home care or finding an independent living community. After searching around with Dad, he expressed interest in Pine Ridge. We moved him in and it has worked out really well. The staff and guests have welcomed him and he has made some good friends. He get his 3 meals a day. They clean his clothes and his apartment. They provide him with a "help" pendant and also have social events and entertainment. Our family feels comfortable that Dad is getting the help he needs while still maintaining his independence.

Moved my in-laws here two years ago. They loved it from the beginning. My mother-in-law passed away 5 months go and my father-in -law says he will never leave because it has so many good memories. The services they provide are very good, especially the meals-restaurant quality. The biggest plus is the friendliness of all the staff. They always have a smile and greet you by name. They take an interest in your life and provide support when needed. There are many activities to help you interact with other residents.