Baldwin House Lakeside Senior Living

Activities have been scaled back for Covid reasons but overall they are trying to keep the residents entertained. There has been a recent turnover of administration which concerns me. We have yet to meet the new administrator. The medical team provides quality care in general. They are struggling with decreased staffing and any scheduling snafus are understandable. My Mom is very happy there

Our families experience has been great so far, the community is clean and the friendliness of the staff is excellent. The activities are limited but they are starting to do more and more and each day. Value for cost is very very good.

We chose Lakeside because of the location, the price, and amenities that were offered such as the medical team within the building. The apartment sizes here are really nice. Some meals are delivered to the rooms so by the time they get to the room they are cold but that is not their fault. I think they could have a better variety on the menu to choose from. She does rave about the soups and salads. Once the dining room is opened all the way up i don't think we will have any issues. The admission process is made very easy, they help you with everything and think out of the box and go above and beyond.

My mother liked it, and so do I, it was clean and they took good care of my mom. I would recommend this community to others.

We chose American House Lakeside Senior Living because it was close to my house and it was also very clean. They were also income based, so they were able it help us out on price. The rooms were very nice for one person, they were like little apartments. I would recommend the community to others looking.

So far it’s seams like a very wonderful place for my Mom The only reason I’m giving the activity a low score is because the state or who ever is in charge of running this facility will not let these elderly people participate in social events. But [name removed] is trying her best to offer the residents at American House a new normal . Thank you

Very upset that staff are not wearing masks as recommended by CDC. Staff are entering the most at risk population three or four times daily. When I asked a staff member about this I was informed they are doing the best they can. Nonsense! Keep our family members alive and healthy! Wear a damn mask.

The community is very nice, and the staff is helpful.

Every thing is great except for the food. Management doesn't seen to care or want to do anything about the quality of the food served. Thinking of moving out.

Staff very friendly and facilities were very clean and modern very bright and cheerful. Floor plan is well laid out so resident does not have to walk far to reach any of the facilities services.

American House Lakeside is an amazing facility. FABULOUS Office Staff, Kitchen Staff, Housekeeping and The Medical Team. Mom used the Med Team quite often and they were always there to help my mom whenever she needed it. Sadly, Mom passed away recently and we will of course miss Her dearly, but I will miss the Fabulous Staff as well.

This is all so brand new to us, finding a place that is a good fit for our loved one. We were not aware that the medical team here is separate from the community and the services required are charged a la carte. The staff is friendly and caring but this community is more residents who are active and need little care. There are activities provided for the residents to participate in. The environment is warm and inviting. The dining room is very nice and the meals that they serve are okay. At this point of my mom's life, she does not eat a lot. We think at this time she needs a lot more care than this community can provide.

I toured this community for my father's care. I was not very pleased with the person in charge of the tour. I felt like she did not want to help me with the questions that I had on the care that was offered here. I liked the cleanliness of the community. The menu was nice. We feel like there is staff that could be helpful to my needs for care. Families might find this community to be what they are looking for.

We had a good tour of this community, everything went overall. The community looked nice from what I saw, everything was very nice, and clean. The staff I met was kind, and helpful. They were informative, and my questions were answered. The experience was a good one.

My love one will be making the move to this community pretty soon. I will be comfortable with her move to this facility because it is a nice place. The staff is kind, and friendly. The community looks nice, they do a good job with the cleanliness around the community. They offer a tax credit, and that is convenient for us.

I like the care at this community. We liked that the staff keeps us informed on her progress. We like knowing that the community is clean and maintained. My mom seems to be happy here and that makes us happy to know that she is getting great care. We would recommend this community for the care of and value of a loved one.

My family, and I had a nice tour of this community. Everyone was kind, and everything went well overall. From what we were shown the community looked nice. The staff we met was polite, and our questions were answered. One concern was that they told us they have assigned seating. I did not like that idea, I felt like it limited the residents getting to know each other. It was a good experience, but this wasn't the right for us.

I was not impressed with my tour of this community. The appearance of the community could had been better. From what I saw they need to do a better job with the cleanliness of the community.

I liked seeing all the extra amenities this community has. I had a nice tour but after getting the details about them, I found that they are too expensive. They have a voucher program for qualified residents but there was a longer waiting list. All communities could make it more affordable for families.