A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

For pricing & availability


Get pricing & check availability:

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking “Submit”, you agree to our Terms of Use. You also consent to receive calls and texts, which may be autodialed, from us and our customer communities. Your consent is not a condition to using our service. Please visit our Privacy Policy for information about our privacy practices.

19 Photos
19 Photos available
6 Floor plans
6 Floor plans available
Orchard Valley At Wilbraham in google map
street view of Orchard Valley At Wilbraham
Anonymous - Loved one of resident/client
5.0

This facility is a great place. Location is great. They're very responsive to questions and concerns. We've had a very positive experience. Housekeeping is daily and could be been a little better as far as her room. At times, there were spills on the floor, etc. But it could have been that she didn't let them in, too. I'm not sure. The facility itself is always clean, though. I don't have experience with the meals or activities. I would recommend them to friends and family.... Read more

Read all reviews

About the facility Orchard Valley At Wilbraham

Life in Wilbraham, Massachusetts looks a little different here. This quintessential small New England town feels like a safe place from the busier world 10 miles away in Springfield. Orchard Valley at Wilbraham blends our small-town atmosphere with high-quality care services. As a community offering some of the area’s finest assisted living and mind and memory care services, residents thrive in our cheerful, welcoming environment.

On Route 20 and just minutes from Mass Pike, Orchard Valley residents love our convenience to all that Western Massachusetts has to offer. From local cafés with friends and neighbors chatting on the front porch to the annual Peach Festival, historical homes, working farms, and townspeople enjoying morning strolls down Main Street, you’ll see just how the Wilbraham community embodies close family ties, fond memories, and lasting traditions.

Community Amenities and Services

With assisted living, memory care, and respite care services all in one place, we offer many amenities and services to meet your current and future care needs. At Orchard Valley, we are focused on providing personalized support as well as recognizing the cultural, dietary, and day-to-day care needs of each individual. We also offer assistance 24 hours a day, seven days a week as well as...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Orchard Valley At Wilbraham is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for Orchard Valley At Wilbraham

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo
Unlock Pricing
1 Bedroom
Starting at
$XXXX
/mo
Unlock Pricing
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Orchard Valley At Wilbraham

Health Care Services

Memory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 41-50lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas

Recreational areas

Billiards Lounge
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services

Reviews

for Orchard Valley At Wilbraham
4.4(28 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.6

Meals & Dining

4.3

Care Services

4.2

Activities

4.3

Staff

4.6

Value for Cost

4.0

Overall Experience
17
8
2
0
1
Date Submitted
1
4
10
Reviewer
0
19
9
0
Care Received
8
0
1-20 of 28 reviews
Sort by

5.0
Anonymous - Loved one of resident/client
Assisted Living
October 6, 2022
Verified Review

This facility is a great place. Location is great. They're very responsive to questions and concerns. We've had a very positive experience. Housekeeping is daily and could be been a little better as far as her room. At times, there were spills on the floor, etc. But it could have been that she didn't let them in, too. I'm not sure. The facility itself is always clean, though. I don't have experience with the meals or activities. I would recommend them to friends and family.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Lynn - Toured community
Assisted Living
February 25, 2022
Verified Review
My Tour Experience at Orchard Valley at Wilbraham

Great community with a full time Activities Director. They have a transition to a nursing home if necessary.


5.0
anonymous - Loved one of resident/client
Assisted Living
February 8, 2022
Verified Review
Compassionate care

They really made an effort to make my father feel welcomed on his first day. They are very responsive and took care of all of our needs for our loved one.


5.0
Anonymous - Toured community
Memory Care
January 31, 2022
Verified Review
My Tour Experience at Orchard Valley at Wilbraham

Good community, this was a great location for family to visit.


5.0
Patricia - Loved one of resident/client
Memory Care
August 30, 2021
Verified Review
Definitely somewhere to look at

The community looks very nice when you first walk in, it has a very homey feeling to it. Looking at the activities they seem to be very good and we would recommend the Orchard Valley to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
June 28, 2021
Verified Review
Tour of Orchard Valley

We toured Orchard Valley and it is a great facility. We still keep in contact with them and if it does not end up working out at the facility my loved one is at, we will be moving here. I give high marks to them for working with us and keeping in close contact all this time, they have just been great.


4.0
anonymous - Toured community
Assisted Living
June 26, 2021

The person who took me on the tour seemed knowledgeable and understanding. She took the time to introduce me to each of the support staff we ran across in the course of the tour. The rooms had more of a "hospital" or "nursing home" vibe but were bigger than the previous facility. Perhaps it was just an older building than the other. still, the support staff seemed caring and efficient. I have to remember that a memory care unit is necessarily different from an assisted living facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Leslie - Loved one of resident/client
Assisted Living
May 14, 2021
Verified Review
Good Place, Bad Times

One of my issues was they gave us a wonderful introduction to the place. It seemed incredibly warm and friendly. I thought the services they provided were spectacular. But as we moved through the admissions process, I felt they were pushing us to take make services than we wanted or needed. And it seemed like there were some things that were told to us prior to entering that were not so true once we got in there. To be fair, as soon as we moved our loved one in, they had a Covid outbreak among the staff. I would guess that our experience would have been quite different had we not been in that situation. I was very frustrated and upset with the staff for bringing Covid into the facility, and they had a really hard time getting it under control. I would guess some of it came from people gathering at Thanksgiving. But I'm sorry, you work in an assisted living facility with vulnerable, elderly people. And I think people should be more aware. They had a hard time quelling the infection in the staff, and then it started spreading to the residents. My loved one did get Covid. I don't think that was her primary cause of death - she had heart failure compounding the situation. One of the things that actually drew us to Orchard Valley was the fact that they had gone the whole year, all the way through to December, with absolutely no Covid in the facility. So I was impressed, and felt clearly they were doing something right. But maybe everybody got tired of all the precautions by Thanksgiving. Even so, overall it was a good place, they were just experiencing unprecedented challenges due to Covid. So there were definitely some things that were not okay, and definitely some things that were really great. They did a pretty good job keeping the place clean all the time. And it was a beautiful facility. They were offering activities, which was great. And my loved one particularly enjoyed the mindfulness and aerobics activities. The care was sometimes good and sometimes bad. She had OT and PT services there, which were really helpful to her, and those staff were very friendly. But Orchard Valley made a pretty serious supply mistake regarding our loved one's incontinence care. We had told them from the start that she was incontinent, and one day they called to tell us she was entirely out of pants and that they had absolutely nothing for her. I was completely appalled. How can that happen? I imagine these types of things were due to Covid and the fact that they were short staffed. The whole situation was really hard for me. I was immune-compromised, yet they would still ask me to come in and do things while there was active Covid in the facility. I did what I felt I had to do it to take care of my mother, but it made me very uncomfortable. She was there for such a short time, about six weeks. So perhaps this is not the best overview of what the facility is like. But it is what we experienced during a Covid outbreak in her time there. I will say that they were incredibly helpful at the end. They gave me good guidance and were very caring. They cared for her as best they could, but how do you properly care for people who are dying when you don't have enough staff? But they were very helpful to me and provided me with very good information, and I felt we ended up doing everything we could for my mother at the end. And part of that was on them, because they were so helpful.

Cleanliness

5

Friendliness

No data collected

Meals & Dining

No data collected

Care Services

3

Activities

4

Staff

3

Value for Cost

3


5.0
Suzanne W - Loved one of resident/client
Assisted Living
April 19, 2021
Verified Review
It was a fabulous experience

The cleanliness of the community was excellent, however we still could not go inside the community due to the covid restrictions. They took excellent care of our loved one there, there was one woman in particular that treated my mother like she was her own. She would go in after hours and tend to her, and on the night she passed she stayed with her throughout the entire night and never left her side. Our mother at one point had to go into rehab at another facility and the manager fought for us to try and get her back in this community quickly so they could continue caring for her. We highly recommend Orchard Valley, we were very fortunate.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laurie Raynor-Carmody - Loved one of resident/client
Assisted Living
January 11, 2021
Verified Review
I would recommend

We chose Orchard Valley because they were one of the only facilities we could find that took her level of care. Most places said if she was not somewhat ambulatory they would not be able to take her. The room sizes here are average, she is in a studio. It is an older building so the doorways into the bathrooms aren't meant for people with wheelchairs. I would recommend the facility.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

3


1.0
anonymous - Loved one of resident/client
Memory Care
May 29, 2020
Verified Review
Disappointing

The overall appearance of the community was fine, however my father's room was always unclean and continuously had an odor. They should be checking on high risk residents more, especially during the night. For those who are known fall risks, it didn't seem that they had adequate protocols in place to protect them. The staff communication with the family could have been better. We felt that a lot of times aspects of my father's care were not being properly communicated with us. Now that my mother is in a different community with better care, I can see the lack of communication much clearer. We did not feel Orchard Valley was a good value. My dad was only there for a few days and the price was very steep. We saw a lot of fees, like community fees and service fees, added up quickly. We thought it would make a lot more sense if they could have charged us one flat fee for care and prorated us for the time he was there.

Cleanliness

1

Friendliness

4

Care Services

2

Activities

4

Value for Cost

1


4.0
Mark - Loved one of resident/client
Memory Care
May 29, 2020
Verified Review
High Quality Professional Assisted Living

High quality, professional Assisted Living community. We liked it. It was a transition for my mom, but she adjusted quickly. They have a really nice garden area that is easy to access by the residents, It is secured and feels like a park. The food is pretty good. The sales person over promised and under delivered. She said my mom could get help with her dog and when we moved in that never happened. Otherwise we were happy.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Memory Care
October 12, 2019
a very fine place for my cousin.

A very good place for my cousin.

Cleanliness

4.5

Friendliness

5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Toured community
Memory Care
December 21, 2017

From the moment I entered the grounds I was impressed with Orchard Valley. The location and layout of the facility was inviting. Arrived early to evaluate spontaneous reactions and resident observations. The facility and staff interface with residents and my tour were most impressive. The cleanliness and brightness of the entire interior layout gave a warm friendly home-like feeling. Definitely comfortable with my first impression for a prospective resident.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
June 20, 2017
Verified Review
A good experience!!

So far, it's going very well. Everything has been a good experience. My loved one did mention that she has become a little bored with some of the activities that they have. As far as the meals, they did send us home with a meal and it was very good. Overall, it has been a good experience.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
December 20, 2016
Verified Review
Peace of Mind for The Family

My family and I couldn't be happier with the care my mother is receiving at this community. There was a ruff adjustment process for her and the family, but now things have gotten better. My advice for any family about to go through this would be, to take your loved one with you to view the community's. Make sure you talk to them, and tell them you still and always will love them. We are very impressed with this place. This is a fabulous community. The nurses and staff is great. She hasn't fallen in a while,and that was a big concern for the family. I enjoy the way the staff calls her by her first name, they are very attentive and caring. Her move her has really provided the family with a peace of mind.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
November 1, 2016
Verified Review
Not the perfect fit!

We were able to take a tour of this community. The people were nice and communicated with us well. We did like the place it just did not seem to work out. My loved one did not fit the criteria that they needed.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
Pat Sullivan - Loved one of resident/client
Memory Care
October 31, 2016
Verified Review

I love the place. My only concern is the cost. I am not sure how long my mother will be able to stay there as she is using her savings to pay her monthly rent. Her next months rent is $8000 That is crazy. How does any senior afford this. By the time I get to her age the cost will be out of sight. The grounds are beautiful, the people are friendly, the food is great everything is good except the cost.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3.5


3.0
anonymous - Loved one of resident/client
Memory Care
October 3, 2016
Verified Review
Nice care for my parents

This is a nice community. The staff is nice and caring. The food seems to be appealing. A little more communication is needed with the staff members where they discuss things with each other. Activities are offered. I would over all recommend this community.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
August 29, 2016
Verified Review
Loved one is really liking the food!

The move to Orchard Valley at Wilbraham has been a transition. The staff are doing a good job caring for my loved one. The community is very well kept and clean throughout. They offer a variety of activities for my loved one to enjoy like the rosary group and musical entertainment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 28 reviews

Neighborhood around Orchard Valley At Wilbraham

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Orchard Valley At Wilbraham

Orchard Valley At Wilbraham offers Studio, 1 Bedroom and Semi-Private. Learn more.

Orchard Valley At Wilbraham has received an average review rating of 4.4 based on 28 reviews. See all reviews.

Call (413) 284-3527 to reach a resident at Orchard Valley At Wilbraham.

To reach a resident at Orchard Valley At Wilbraham call: (413) 284-3527



Similar communities nearby

1 / 4
Find Senior Living
There are 15 facilities near Wilbraham, MA

The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

$X,XXX+ monthly

3.7

(48 reviews)

Studio, 1bd, 2bd, Semi-Private

The Reserve at East Longmeadow is a new and exceptional assisted living and memory care community in East Longmeadow, Massachusetts. East Longmeadow is a beautiful city just outside of Springfield, one of the 'greenest' cities in the country with over 2,400 acres of parks. Springfield is also the...

Ruth's House

780 Converse St, Longmeadow, MA 01106

$X,XXX+ monthly

4.0

(22 reviews)

Studio, 1bd, Semi-Private

In 2012, JGS will celebrate 100 years of caring for the elderly in our community. When JGS was first established, the founders made a promise to provide comprehensive and compassionate healthcare services - based upon Jewish traditions and values - to those facing the challenges of aging. Jewish...

River Mills Assisted Living at Chicopee Falls

7 River Mills Dr., Chicopee, MA 01020

$X,XXX+ monthly

3.0

(7 reviews)

Studio, 1bd, Semi-Private

River Mills is everything you’d expect from a high-quality assisted living community, combined with the personal character and history of Chicopee, but with a longer term affordability that other communities aren’t offering. We look forward to inviting you to see and experience our thoughtfully...

Heritage Woods

462 Main Street, Agawam, MA 01001

$X,XXX+ monthly

4.2

(20 reviews)

Studio, 1bd, Semi-Private

Our progressive, award-winning community is ready and waiting to welcome you to your next home. Located in stunning Agawam, MA our community is the first stand-alone assisted living community in the country to be awarded the Step II Quality Award from the American Healthcare Association and...

The Wellington at Springfield

942 Grayson Dr, Springfield, MA 01119

$X,XXX+ monthly

4.4

(133 reviews)

Studio, 1bd, 2bd, Semi-Private

Be inspired to live life to the fullest when taking up residence at The Wellington at Springfield. Our Independent Living, Assisted Living and Memory Care community in Springfield, MA Sixteen Acres/East Longmeadow/Wilbraham line, enriches the lives of seniors by providing an environment that is...

The Arbors at Chicopee

929 Memorial Dr, Chicopee, MA 01020

$X,XXX+ monthly

4.4

(9 reviews)

Studio, 1bd, 2bd, Semi-Private

Keystone Commons

460 West Street, Ludlow, MA 01056

$X,XXX+ monthly

4.1

(21 reviews)

Studio, 1bd, 2bd, Semi-Private

Keystone Commons provides Independent, Assisted, Alzheimer's and Memory Care residential living in Ludlow, MA.  Keystone Commons is a rental community that offers people over the age of 55 years a delightful way to live.  Independent Living (44 apartments) provides 31 meals per month,...

Mason Wright Senior Living

74 Walnut St, Springfield, MA 01105

$X,XXX+ monthly

4.5

(1 review)

1bd

East Village Place

50 Benton Drive, East Longmeadow, MA 01028

$X,XXX+ monthly

4.5

(25 reviews)

Studio, 1bd, 2bd, Semi-Private

When you think of assisted living and memory care, what do you see? If cookie-cutter apartments, quiet hallways, bland food and stereotypical activities come to mind, then think again.  Over twenty years of experience have taught us that today's seniors want more choices and are leading a...

Prosper at Monastery Height

110 Monastery Ave, West Springfield, MA 01089

$X,XXX+ monthly

4.1

(34 reviews)

Studio, 1bd, 2bd, Semi-Private

Built in 1923 and prominently overlooking the city of West Springfield, Our Lady of Sorrows Monastery was renovated in 1999 to become Landmark at Monastery Heights, Senior Living Community. The beautiful building overlooks 18 spectacular acres of lawns, walking paths, and gardens and house 105...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.