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Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

8.9
Review score
31 reviews
Add review
8.9
Review score
31 reviews
5 star
62%
4 star
29%
3 star
6%
2 star
0%
1 star
3%
See all reviews
8.8
Review score
1854 reviews
67 facilities
For pricing & availability:
(866) 374-4058
Orchard Valley At Wilbraham
Orchard Valley At Wilbraham
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Pete Vinson
-
Resident/client
5.0
Absolutely wonderful!
I spent a month at Orchard Valley for respite care. I entered in a wheelchair. Progressed to a walker. And walked out barely using a cane for balance. My studio apartment was very nice and the food was restaurant quality, especially breakfast and dessert. Breakfast was what you wanted and

About the facility
Orchard Valley At Wilbraham

Life in Wilbraham, Massachusetts looks a little different here. This quintessential small New England town feels like a safe place from the busier world 10 miles away in Springfield. Orchard Valley at Wilbraham blends our small-town atmosphere with high-quality care services. As a community offering some of the area’s finest assisted living and mind and memory care services, residents thrive in our cheerful, welcoming environment.

On Route 20 and just minutes from Mass Pike, Orchard Valley residents love our convenience to all that Western Massachusetts has to offer. From local cafés with friends and neighbors chatting on the front porch to the annual Peach Festival, historical homes, working farms, and townspeople enjoying morning strolls down Main Street, you’ll see just how the Wilbraham community embodies close family ties, fond memories, and lasting traditions.

Community Amenities and Services

With assisted living, memory care, and respite care services all in one place, we offer many amenities and services to meet your current and future care needs. At Orchard Valley, we are focused on providing personalized support as well as recognizing the cultural, dietary, and day-to-day care needs of each individual. We also offer assistance 24 hours a day, seven days a week as well as...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Orchard Valley At Wilbraham

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Orchard Valley At Wilbraham

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Orchard Valley At Wilbraham
Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

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Ruth's House

780 Converse St, Longmeadow, MA 01106

The Wellington at Springfield community exterior
The Wellington at Springfield

942 Grayson Dr, Springfield, MA 01119

The Reserve at East Longmeadow community exterior
The Reserve at East Longmeadow

741 Parker Street, East Longmeadow, MA 01028

8.9
Review score
31 reviews
8.9
Review score
31 reviews
5 star
62%
4 star
29%
3 star
6%
2 star
0%
1 star
3%
9.3
Review score
26 reviews
9.3
Review score
26 reviews
5 star
57%
4 star
31%
3 star
4%
2 star
4%
1 star
4%
9.2
Review score
146 reviews
9.2
Review score
146 reviews
5 star
71%
4 star
14%
3 star
5%
2 star
3%
1 star
7%
9.0
Review score
51 reviews
9.0
Review score
51 reviews
5 star
39%
4 star
41%
3 star
2%
2 star
8%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Orchard Valley At Wilbraham

8.9Review score31 reviews
8.9
Review score
31 reviews
5 star
62%
4 star
29%
3 star
6%
2 star
0%
1 star
3%
Benchmark Senior Living
8.8
Review score1854 reviews67 communities
Write a review
A Place for Mom has scored Orchard Valley At Wilbraham with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Orchard Valley At Wilbraham has 31 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.4
Friendliness
4.6
Care Services
4.3
Staff
4.7
Meals & Dining
4.6
Activities
4.4
Value for Cost
4.1
A Place for Mom has scored Orchard Valley At Wilbraham with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Orchard Valley At Wilbraham has 31 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score1854 reviews67 communities
Logo for Benchmark Senior Living
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Pete Vinson - Resident/client
Assisted Living
July 24, 2023
5.0
Absolutely wonderful!
I spent a month at Orchard Valley for respite care. I entered in a wheelchair. Progressed to a walker. And walked out barely using a cane for balance. My studio apartment was very nice and the food was restaurant quality, especially breakfast and dessert. Breakfast was what you wanted and cooked to order. The staff was efficient, caring and friendly. They actually threw a farewell Happy Hour party for me the day before I went home. I was sorry I needed it but thank God places like this exist when we need them! Thanks and bless you!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Orchard Valley At Wilbraham
August 7, 2023
Hello Pete, Thank you so much for your kind words and for leaving such a thoughtful review. We are so glad to hear about your experience with our community. Our associates take great pride in delivering quality experiences and stories like this mean the world to our team. Thank you for sharing, and thank you for choosing Orchard Valley At Wilbraham!
Rebecca - Family/friend
Assisted Living
June 22, 2023
5.0
A wonderful place for my mom
My mother lived at Orchard Valley until her passing earlier this year. She really enjoyed all of the activities especially bingo and cooking in the country kitchen. The staff is wonderful and treat all of tds he residents with compassion and respect. My mother's apartment was beautiful. She really liked it and the building and grounds are kept up immaculately. The meals were fabulous.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Orchard Valley At Wilbraham
July 7, 2023
Hello Rebecca, Thank you so much for your kind words and for leaving such a thoughtful review. We are so glad to hear about your experience with our community. Our associates take great pride in delivering quality experiences and stories like this mean the world to our team. Thank you for sharing, and thank you for choosing Orchard Valley At Wilbraham!
anonymous - Toured community
Memory Care
December 9, 2022
4.0
Verified Review
Community Tour
I thought Orchard Valley was very nice. But the facility was kind of dated, and we preferred a newer facility.
Anonymous - Family/friend
Assisted Living
October 6, 2022
5.0
Verified Review
This facility is a great place. Location is great. They're very responsive to questions and concerns. We've had a very positive experience. Housekeeping is daily and could be been a little better as far as her room. At times, there were spills on the floor, etc. But it could have been that she didn't let them in, too. I'm not sure. The facility itself is always clean, though. I don't have experience with the meals or activities. I would recommend them to friends and family.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Value for Cost
5
Lynn - Toured community
Assisted Living
February 25, 2022
5.0
Verified Review
My Tour Experience at Orchard Valley at Wilbraham
Great community with a full time Activities Director. They have a transition to a nursing home if necessary.
anonymous - Family/friend
Assisted Living
February 8, 2022
5.0
Verified Review
Compassionate care
They really made an effort to make my father feel welcomed on his first day. They are very responsive and took care of all of our needs for our loved one.
Anonymous - Toured community
Memory Care
January 31, 2022
5.0
Verified Review
My Tour Experience at Orchard Valley at Wilbraham
Good community, this was a great location for family to visit.
Patricia - Family/friend
Memory Care
August 30, 2021
5.0
Verified Review
Definitely somewhere to look at
The community looks very nice when you first walk in, it has a very homey feeling to it. Looking at the activities they seem to be very good and we would recommend the Orchard Valley to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
June 28, 2021
5.0
Verified Review
Tour of Orchard Valley
We toured Orchard Valley and it is a great facility. We still keep in contact with them and if it does not end up working out at the facility my loved one is at, we will be moving here. I give high marks to them for working with us and keeping in close contact all this time, they have just been great.
anonymous - Toured community
Assisted Living
June 26, 2021
4.0
The person who took me on the tour seemed knowledgeable and understanding. She took the time to introduce me to each of the support staff we ran across in the course of the tour. The rooms had more of a "hospital" or "nursing home" vibe but were bigger than the previous facility. Perhaps it was just an older building than the other. still, the support staff seemed caring and efficient. I have to remember that a memory care unit is necessarily different from an assisted living facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Leslie - Family/friend
Assisted Living
May 14, 2021
4.0
Verified Review
Good Place, Bad Times
One of my issues was they gave us a wonderful introduction to the place. It seemed incredibly warm and friendly. I thought the services they provided were spectacular. But as we moved through the admissions process, I felt they were pushing us to take make services than we wanted or needed. And it seemed like there were some things that were told to us prior to entering that were not so true once we got in there. To be fair, as soon as we moved our loved one in, they had a Covid outbreak among the staff. I would guess that our experience would have been quite different had we not been in that situation. I was very frustrated and upset with the staff for bringing Covid into the facility, and they had a really hard time getting it under control. I would guess some of it came from people gathering at Thanksgiving. But I'm sorry, you work in an assisted living facility with vulnerable, elderly people. And I think people should be more aware. They had a hard time quelling the infection in the staff, and then it started spreading to the residents. My loved one did get Covid. I don't think that was her primary cause of death - she had heart failure compounding the situation. One of the things that actually drew us to Orchard Valley was the fact that they had gone the whole year, all the way through to December, with absolutely no Covid in the facility. So I was impressed, and felt clearly they were doing something right. But maybe everybody got tired of all the precautions by Thanksgiving. Even so, overall it was a good place, they were just experiencing unprecedented challenges due to Covid. So there were definitely some things that were not okay, and definitely some things that were really great. They did a pretty good job keeping the place clean all the time. And it was a beautiful facility. They were offering activities, which was great. And my loved one particularly enjoyed the mindfulness and aerobics activities. The care was sometimes good and sometimes bad. She had OT and PT services there, which were really helpful to her, and those staff were very friendly. But Orchard Valley made a pretty serious supply mistake regarding our loved one's incontinence care. We had told them from the start that she was incontinent, and one day they called to tell us she was entirely out of pants and that they had absolutely nothing for her. I was completely appalled. How can that happen? I imagine these types of things were due to Covid and the fact that they were short staffed. The whole situation was really hard for me. I was immune-compromised, yet they would still ask me to come in and do things while there was active Covid in the facility. I did what I felt I had to do it to take care of my mother, but it made me very uncomfortable. She was there for such a short time, about six weeks. So perhaps this is not the best overview of what the facility is like. But it is what we experienced during a Covid outbreak in her time there. I will say that they were incredibly helpful at the end. They gave me good guidance and were very caring. They cared for her as best they could, but how do you properly care for people who are dying when you don't have enough staff? But they were very helpful to me and provided me with very good information, and I felt we ended up doing everything we could for my mother at the end. And part of that was on them, because they were so helpful.
Cleanliness
5
Care Services
3
Staff
3
Activities
4
Value for Cost
3
Suzanne W - Family/friend
Assisted Living
April 19, 2021
5.0
Verified Review
It was a fabulous experience
The cleanliness of the community was excellent, however we still could not go inside the community due to the covid restrictions. They took excellent care of our loved one there, there was one woman in particular that treated my mother like she was her own. She would go in after hours and tend to her, and on the night she passed she stayed with her throughout the entire night and never left her side. Our mother at one point had to go into rehab at another facility and the manager fought for us to try and get her back in this community quickly so they could continue caring for her. We highly recommend Orchard Valley, we were very fortunate.
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Care Services
5
Friendliness
5
Cleanliness
5
Laurie Raynor-Carmody - Family/friend
Assisted Living
January 11, 2021
5.0
Verified Review
I would recommend
We chose Orchard Valley because they were one of the only facilities we could find that took her level of care. Most places said if she was not somewhat ambulatory they would not be able to take her. The room sizes here are average, she is in a studio. It is an older building so the doorways into the bathrooms aren't meant for people with wheelchairs. I would recommend the facility.
Cleanliness
5
Friendliness
5
Staff
5
Care Services
5
Meals & Dining
3
Activities
5
Value for Cost
3
anonymous - Family/friend
Memory Care
May 29, 2020
1.0
Verified Review
Disappointing
The overall appearance of the community was fine, however my father's room was always unclean and continuously had an odor. They should be checking on high risk residents more, especially during the night. For those who are known fall risks, it didn't seem that they had adequate protocols in place to protect them. The staff communication with the family could have been better. We felt that a lot of times aspects of my father's care were not being properly communicated with us. Now that my mother is in a different community with better care, I can see the lack of communication much clearer. We did not feel Orchard Valley was a good value. My dad was only there for a few days and the price was very steep. We saw a lot of fees, like community fees and service fees, added up quickly. We thought it would make a lot more sense if they could have charged us one flat fee for care and prorated us for the time he was there.
Cleanliness
1
Friendliness
4
Value for Cost
1
Care Services
2
Activities
4
Mark - Family/friend
Memory Care
May 29, 2020
4.0
Verified Review
High Quality Professional Assisted Living
High quality, professional Assisted Living community. We liked it. It was a transition for my mom, but she adjusted quickly. They have a really nice garden area that is easy to access by the residents, It is secured and feels like a park. The food is pretty good. The sales person over promised and under delivered. She said my mom could get help with her dog and when we moved in that never happened. Otherwise we were happy.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
October 12, 2019
5.0
a very fine place for my cousin.
A very good place for my cousin.
Cleanliness
4.5
Friendliness
5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
December 21, 2017
4.0
From the moment I entered the grounds I was impressed with Orchard Valley. The location and layout of the facility was inviting. Arrived early to evaluate spontaneous reactions and resident observations. The facility and staff interface with residents and my tour were most impressive. The cleanliness and brightness of the entire interior layout gave a warm friendly home-like feeling. Definitely comfortable with my first impression for a prospective resident.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
June 20, 2017
5.0
Verified Review
A good experience!!
So far, it's going very well. Everything has been a good experience. My loved one did mention that she has become a little bored with some of the activities that they have. As far as the meals, they did send us home with a meal and it was very good. Overall, it has been a good experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 20, 2016
5.0
Verified Review
Peace of Mind for The Family
My family and I couldn't be happier with the care my mother is receiving at this community. There was a ruff adjustment process for her and the family, but now things have gotten better. My advice for any family about to go through this would be, to take your loved one with you to view the community's. Make sure you talk to them, and tell them you still and always will love them. We are very impressed with this place. This is a fabulous community. The nurses and staff is great. She hasn't fallen in a while,and that was a big concern for the family. I enjoy the way the staff calls her by her first name, they are very attentive and caring. Her move her has really provided the family with a peace of mind.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
November 1, 2016
4.0
Verified Review
Not the perfect fit!
We were able to take a tour of this community. The people were nice and communicated with us well. We did like the place it just did not seem to work out. My loved one did not fit the criteria that they needed.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 31 reviews

Amenities
at Orchard Valley At Wilbraham

Healthcare Services

  • High Acuity Care
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Room Service
  • No Sugar
  • Low / No Sodium
  • Anytime Dining
  • Pureed Meals
  • Vegetarian
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Computer or Media Center
  • Library
  • Private Bath
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden

Recreational areas

  • Billiards Lounge
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Intergenerational Programs
  • Other Religious Services
  • Live Dance or Theater Performances
  • Gardening Club
  • Cooking Club
  • Devotional Activities Offsite
  • Catholic Services
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Activities On-site
  • Community Service Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Reminiscence Programs
  • Art Classes
  • Birthday Parties
  • Choir / Singing Club
  • Trivia Games
  • Holiday Parties
  • Yoga / Chair Yoga
  • Christian Services
  • Brain fitness / Dakim
  • Live Musical Performances
  • Men's Club
  • Tai Chi
  • Stretching Classes
  • Pet-focused Programs

Neighborhoods
around Orchard Valley At Wilbraham

See what the neighborhood has to offer and what’s nearby:
Orchard Valley At Wilbraham in google map

Frequently Asked Questions
about Orchard Valley At Wilbraham

Orchard Valley At Wilbraham offers Semi-Private, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Orchard Valley At Wilbraham 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (413) 284-3527 to reach a resident at Orchard Valley At Wilbraham.

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4%
Studio, 1bd, 2bd, Semi-Private
Keystone Commons provides Independent, Assisted, Alzheimer's and Memory Care residential living in Ludlow, MA.  Keystone Commons is a rental community that offers people over the age of 55 years a delightful way to live.  Independent Living (44 apartments) provides 31 meals per month,...
The Arbors at Chicopee community exterior

The Arbors at Chicopee

929 Memorial Dr, Chicopee, MA 01020
Starting at $X,XXX+ monthly
7.5
Review score
10 reviews
7.5
Review score
10 reviews
5 star
60%
4 star
40%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd, Semi-Private
River Mills Assisted Living at Chicopee Falls indoor common area
5 star
29%
4 star
0%
3 star
42%
2 star
0%
1 star
29%
Studio, 1bd, Semi-Private
River Mills is everything you’d expect from a high-quality assisted living community, combined with the personal character and history of Chicopee, but with a longer term affordability that other communities aren’t offering. We look forward to inviting you to see and experience our thoughtfully...
Photo of Ruth's House

Ruth's House

780 Converse St, Longmeadow, MA 01106
Starting at $X,XXX+ monthly
9.3
Review score
26 reviews
9.3
Review score
26 reviews
5 star
57%
4 star
31%
3 star
4%
2 star
4%
1 star
4%
Studio, 1bd, Semi-Private
In 2012, JGS will celebrate 100 years of caring for the elderly in our community. When JGS was first established, the founders made a promise to provide comprehensive and compassionate healthcare services - based upon Jewish traditions and values - to those facing the challenges of aging. Jewish...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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