Mt. Bachelor Memory Care

I had heard wonderful things about Mount Bachelor Memory Care so I was very excited to tour. However, I had a terrible experience. No one was at the front desk and the marketing lady could not seem to find any managers working. When we finally did, it turns out the resident care manager, the office lady and the administrator were all in the office with the door closed which we only realized when we heard them laughing loudly. The facility was dirty, many residents were in their pajamas and did not look well cared for. They were sitting in front of the tv when I toured. I will be taking my loved one elsewhere.

Things are very good at Mt. Bachelor, so much better than the last facility my loved one was in. I'm very pleased with all the things that they offer here. Housekeeping is daily and they do well. They have a good variety of activities and also have family events. In fact, today they're having a Halloween Party with the residents and their families. The staff is overall like a fine tuned machine. They all have different jobs, but do their best to come together and work as a team. They really do try to keep up with the residents' needs. The executive director is awesome. She really stays on top of things and is always aware of what's going on in the facility. If there's an issue, I can go to her and she will address it immediately. She's just great. I would highly recommend Mt. Bachelor Memory Care to friends and family.

Times when we go visit and she hasn't changed her clothes often. She does dress herself, but believe staff does help at times just wish would mention to her to change more often. Pleased with food options, she does like the food. She is eating more than at her previous spot. She does great with coloring and art class as she was an artist and very talented so this program has been wonderful. She took first place in the contest. Staff is great with helping in all facets of the care.

I love all of the staff there. They are very caring and take great care of my father in law. They have been very approachable throughout this pandemic with communication and have kept us up to date on what's going on with him and in the community, which has made us feel very comfortable. The staff have been very accommodating in caring for him and supporting him without us not being able to be there physically. The staff are just outstanding.

My mom is a high functioning memory care resident. And the staff is terrific at helping mom find her perfect fit. And they are being so accommodating and are placing her in the assisted living so she can thrive. The staff is very pleasant, mom is pleased with them. It is nice but the building has been under construction and it said 2 weeks but has been 2 months. I really appreciated a meeting we had with the head nurse and the activity director to see where mom is at in her stage. And they went over her medicine to see what she could eliminate. It is a lovely clean place. She eats the breakfast and lunch but doesn't like the dinner. They have tried to help mom in any way they can. I would recommend them if asked.

I was so disappointed in the service and care for my mother. During the short few months she lived here, she was miserable. When I first toured I was thrilled because the campus is beautiful And it seemed perfect but I was so disappointed. My mom always stayed in her room. Activities director never attempted to interact or bring her to activities, while care staff and director were always rude and condescending. I will NOT be recommending this place for anyone’s loved ones. There is real lack of compassion and experience caring for the elderly here.

I toured this facility when I was trying to find a home for my husband and it's just beautiful. I don't know much about the staff, but the facility itself is new. When I toured, it was very clean and that was the draw. It was like being in a high end hotel. I wound up having to move him in somewhere else but it was only because of lack of availability.

Everything is going just fine so far! The adjustment is going quite smoothly. The staff are great, and my loved one enjoys the several outings that the residents go on. This was the best that we could have chosen!

I like the care that my father is getting from this nice community. The staff is always nice and respectful when I visit my dad. I like that this community serves good healthy meals. They do offer him a lot of nice activities, My fathers seem happy with the care from this nice community. This community comes highly recommend for the care and the value of a loved one.

The community is great. The staff is very kind and helpful. The meals are very good. The activities are good for him to be active. I would recommend this for great care.

My mother took a few weeks to transition. They were right on with their projectins of her adjustments and very patient and supportive. Everyone is easy to talk to and very sweet with me and my mother. Mallory, Maggie (RN)! and staff has even helped me to adjust.

I love this place! The brain powering activities provided at this senior home are great. My family and I had a wonderful feeling of comfort. It was a wonderful place to visit and my loved one enjoys the services of Mt. Bachelor Memory Care.

I am happy with my experience with Mt. Bachelor Memory Care. The gals are very wonderful. he requires a lot of care. We don't know how much longer he has to go, so this is a very troubling time for us and they have been very helpful.

The friendliness of the staff, and their love for my husband was so obvious. He is adjusting well and the staff was very open to any concerns I had and I feel they will take very god care of him there. It is peace to my mind to find a place that cares. They are trying to get him more involved in their activities and I believe they will succeed. He is well fed and knows his way around already. The building is new, the facility is light and bright and has lots of room for the guests to wander around and various places to participate in activities.

This is one of two memory care facilities that we went to. This one is on the Montessori system.