Morningside House of Ellicott City

I attended a birthday dinner for the month of [date removed], as this was my mom's birthday month. I want to comment on how pleased I was with the meal as well as the service of the staff. I had requested if the chef could do something different for my meal, which he did (changed the vegetable). This is the second time (year) the chef has accommodated my request, which I appreciated. Also, the food was excellent, so kudos to the chef !!! Also, I want to thank [name removed] for assisting my mom with eating her meal, which I was unable to do. [name removed] came to the activity room and was able to help mom eat her dinner. She is very patient with my mom, even in memory care, so thank you [name removed] for your patience and assistance.

My husband was only here for a couple of weeks. He was a very difficult case, he had dementia and they have 2 different levels of care at this facility. They have those who have beginning stages of dementia and he was in the lower level of the more severe cases. There were 5 women and none of them really talked or walked around much and my husband was very anxious and wanted to get out. He did take a couple of falls while he was here but I think it was no fault of theirs. After he got back from the hospital we put him on hospice. Overall the staff really tried their hardest while he was here and the management was very good and super caring.

They seemed responsive at this community. They tried very hard to care for and take care of my loved one. It was a challenge due to Covid issues but they did what they could for my loved one. They tried to do the right thing.

We toured this community and as soon as we walked in we felt this was the correct place, we could even see ourselves living there. The aesthetics, the cleanliness and the friendliness of the staff really stood out to us. We like the dining room experience, it is like walking into a restaurant and not a cafeteria, and they seem to be very accommodating no matter the needs. Also there are a ton of activities for the residents to participate in.

This is a small community well educated staff that are very attentive. They respond quickly and communicate well. they are also very adaptive.

We chose Morningside House because it is very conveniently located and it is not too big and not too small. The rooms are a very good size. They are not doing some of their activities at the moment due to not having a driver to take them places. I would tell others to make sure you do all of your research and know what you can and cannot afford, some items are negotiable. I would absolutely recommend them to others looking.

We have been very satisfied. We chose Morningside House because [name removed] was very professional and welcoming. He gave us a good picture of what we would see if we became residents. The rooms here are a very good size. The staff are all friendly and helpful. I would highly recommend to others looking.

My loved one has been in this community for 3 months and when the panic button is used they do not respond well and can take up to 3 hours, one time it even took 12 hours for a response. The meals for my loved one he does not like chicken. It seems like they have chicken for every meal so a lot of times he just does not eat. My loved one has also requested over 20 times for someone to come in the room while he takes a shower, every time he has been told that there are not enough staff for him to have someone do that. The employees that have stood by and helped him with showering have been reprimanded due to them not being able to do this per the employees. After 11pm the staff disappear and can not be found and if they are found they are found sleeping even when the panic button is pushed.

We chose Morningside House because they were considerably less expensive and also the facility itself seemed a lot nicer than some others we looked into. Her room size is amazing here. They have had a lot of turnover in administrative staff, but the staff right now are amazing. The executive director for memory care really gets to know the residents and their families and seems to be very involved. I would recommend them to others who are looking looking.

Our loved one is now at Morngingside and we could not be happier. The service our loved one has been receiving is amazing and she truly is happy. It is a wonderful place ,we cannot say enough about the director. Everyone there has been amazing even with being short staffed. The food is excellent it is all made to order, and nothing like hospital food.