Morningside House of Ellicott City

Our loved one is now at Morngingside and we could not be happier. The service our loved one has been receiving is amazing and she truly is happy. It is a wonderful place ,we cannot say enough about the director. Everyone there has been amazing even with being short staffed. The food is excellent it is all made to order, and nothing like hospital food.

Our family has an in person tour and everyone there that we spoke with was extremely nice, but unfortunately our loved ones health declined quicker then we thought, so we needed a higher care facility.

I cannot recommend this facility. It has gone down hill since covid. Many residents have moved out and high turnover from staff. The staff are not happy to be there and it reflects on how the residents are treated. This is just recent however prior to covid under different management this were better. Service was great, my mother enjoyed being there, the managers responded and followed up in time, the staff were wonderful, food was great and the activities team was wonderful and kept residents very busy with creative and fun programs. This new Executive Director is terrible and has no idea what they are doing, poor communication, poor coordination, food is terrible, new staff does not respond to residents in time and residents are left waiting for caregivers for hours, residents have nothing to do, my mother was bored out of her mind and depressed because the new activity team is terrible, corporate does not care i've reached out and they are no help, I moved my mom out of this place.

I would tell people that it is a difficult time and not to judge the community at this time. The community is doing the best they can during this difficult time. The food is being delivered to our room and it is good. They've been very concerned about our safety and it is important to them.

Some of the staff members were very good and other were not. We were extremely unimpressed with this community, they did an inadequate job with the care services, this was their job and they were terrible at it. What they did was wrong, they did not take care of our loved ones safety and she injured herself badly.

Two days after our loved one moved in they didn't pay attention to her and she fell out of bed and broke her hip. The care at this community just lacked. There were times we had to clean up after our loved one because sometimes they didn't. Most of the staff were friendly, and some weren't it just kind of varied.

I would want families to know when looking into Morningside House of Ellicott that they will not address bed sores. I had to pay out of pocket for bed sores because they would not touch them even though they never told us that before I pulled him out. When I went in to visit him, there were ants crawling all over his body and they were never addressed. There was a wash pan under his bed and the manager of the department was next to his bedroom so I took it over to her and told her and she said they couldn't manage it be cause they were on the ground floor. I would not recommend this community.

We chose this community because my mom liked it here. They have a big lobby with a piano which stuck out to my mom. I would want other families to know that they have a friendly community. The building is also nice. I would recommend Morningside House of Ellicott.

Very nice. [Name removed] was very informative. Answered all our questions and more.

Facility clean. Loved the tour guide new all the paitients names as well as the staff we encountered. Liked the deluxe studio or one bedroom.

Right in my cousins backyard! Her drawbacks on the facility were: Only 1 set of elevators and only medtecs at night. There was a tornado warning while we were there and we did get to see how the staff responded to an emergency situation by rounding up the tenants and getting them to a safe place away from windows.

Nice size rooms; the 1 bedroom includes a small kitchenette (fridges have large enough freezers for ice cream). Friendly staff & nice selection of activities.

The facility is impeccable with much attention paid to the different ways in which care may be provided to the elderly. The tour and the explanation of all elements of the facility were both detailed exhaustively. Unfortunately the total monthly cost for the current available studio combined with level of care required is above our max.

Great and caring staff in the Memory Care unit. At times, I wish there was one more aide in the Memory Care unit.

This is a very nice facility. Not to big. Easy for my Mom to get around to activities and get to know fellow residents. The staff is friendly and helpful. Keeps us informed of any issues or concerns. Bottom line is Mom loves Morningside House. She is more healthy and happy now and than when she moved in.

Tour was informative and conducted in a personal and professional manner. [Name removed] explained in detail all the pricing and processes. Property was beautifully landscaped.

Caring staff and well maintained facility

Every time I go to visit my mom at Morningside, I feel so good about my decision to move her here. The community is very warm and supportive, from the nurses to the coordinators. Everyone knows mom's name and acts so supportively of her. The atmosphere is warm and the apartment (studio) is lovely. My mom enjoys the activities and even my children (her grandchildren) love visiting her here because it is so beautiful inside.

I had recently taken a tour of this community and things went okay for us. The staff where professional and on time to our appointment we had set. They had a nice floor plan and the residents seemed to be engaged in different activities. They just did not have the wow factor that I was looking for in a first impression.

When we were first going to move my father in, we thought the worse but once he moved in, he never looked back. He loves the activities that they have to offer. The meals are very good as well, he seems to be eating ll of the food that they serve him. The only downfall so far has been that they were bought out recently and there have been some hiccups. Their communication had been a little off but it's not Morningside's faculty.