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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Milestone Senior Living Cross Plains

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1870 Market Street, Cross Plains, WI 53528

8.2
Review score
21 reviews
Add review
8.2
Review score
21 reviews
5 star
66%
4 star
14%
3 star
5%
2 star
10%
1 star
5%
See all reviews
7.6
Review score
433 reviews
35 facilities
For pricing & availability:
(866) 374-4058
Milestone Senior Living Cross Plains
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Milestone Senior Living Cross Plains community exterior
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Matt B
-
Family/friend
5.0
Wonderful caring staff in a comfortable country setting.
Mom's care givers were awesome! Very pleasant to talk with when we visited. I could really feel their sadness when mom did pass.

About the facility
Milestone Senior Living Cross Plains

The vibrant community, Fountain View Village, brings class to senior living in a desert area northeast of Phoenix, Arizona. New renovations to independent living, assisted living, and memory care are expected to be finished in winter of 2022. Beyond those improvements, the community also provides rehabilitation and skilled nursing care services. Over 500 feet, the World’s Famous Fountain can be seen from the community. Within three miles of the community is a variety of medical facilities, art gallery, museum, hiking trail, and a golf course.

From suites to two bedrooms, size of apartments depend on care types. A balcony or terrace may be included in some apartments. Every senior’s needs vary, so personalized care plans help create the perfect type of care for your loved one. Emergency systems and round-the-clock staff provide extra comfort for seniors to live in peace safely. EverSafe 360°, is a program focusing on senior’s safety from medical needs to extra disinfecting protocols.

Throughout the week seniors can use scheduled transportation services to attend medical appointments, community outings, or go shopping. With a mountain view, the classy restaurant-style dining area serves chef prepared meals. A fitness center, outdoor pool, art center, billiards table, salon and spa, and more...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Milestone Senior Living Cross Plains

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Milestone Senior Living Cross Plains community exterior
Milestone Senior Living Cross Plains

1870 Market Street, Cross Plains, WI 53528

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Cardinal View Senior Living community exterior
Cardinal View Senior Living

3820 Tribeca Dr, Middleton, WI 53562

8.2
Review score
21 reviews
8.2
Review score
21 reviews
5 star
66%
4 star
14%
3 star
5%
2 star
10%
1 star
5%
9.2
Review score
30 reviews
9.2
Review score
30 reviews
5 star
33%
4 star
30%
3 star
13%
2 star
7%
1 star
17%
9.2
Review score
27 reviews
9.2
Review score
27 reviews
5 star
40%
4 star
19%
3 star
15%
2 star
11%
1 star
15%
9.0
Review score
13 reviews
9.0
Review score
13 reviews
5 star
77%
4 star
0%
3 star
15%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Milestone Senior Living Cross Plains

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Room Service
  • Gluten-free
  • Meals Provided
  • Guest Meals
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Full kitchen

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Activities On-site

Reviews

for Milestone Senior Living Cross Plains

8.2Review score21 reviews
8.2
Review score
21 reviews
5 star
66%
4 star
14%
3 star
5%
2 star
10%
1 star
5%
Jaybird Senior Living
7.6
Review score433 reviews35 communities
Write a review
A Place for Mom has scored Milestone Senior Living Cross Plains with 8.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Milestone Senior Living Cross Plains has 21 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.4
Friendliness
4.6
Care Services
4.2
Staff
4.1
Meals & Dining
4.5
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Milestone Senior Living Cross Plains with 8.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Milestone Senior Living Cross Plains has 21 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Jaybird Senior Living
7.6
Review score433 reviews35 communities
Logo for Jaybird Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Matt B - Family/friend
Memory Care
May 31, 2024
5.0
Verified Review
Wonderful caring staff in a comfortable country setting.
Mom's care givers were awesome! Very pleasant to talk with when we visited. I could really feel their sadness when mom did pass.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Elizabeth N - Family/friend
Memory Care
March 31, 2024
1.0
Don't put a loved one there.
Awful. Corporate demoted the administrator and replaced with corporate people, or several short lived adminins. Resident care neglected. Safety checks are not done. Good staff members have left out of frustration with complaints not being addressed, low wages, lazy coworkers. Most staff are useless or don't care as to how to handle falls, answering pages in a timely manner, speaking to residents with Dementia, getting them up, dressed, and meds given. Laundry piles up and some of it is put in rooms not put away for them. Even tenants on Assisted living side are being ignored and not taken care if. They market the heck out of the place with ridiculous slogans/ campaigns. Red carpet treatment for example. What a joke. Residents had moldy and urine stained furniture for over a year. It was cleaned constantly but beyond cleaning. Ripped cushions, etc. Great idea to put fabric covered furniture where everyone is incontinent. 1 washer broken for over a year.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
4
Activities
4
Value for Cost
1
Anonymous - Family/friend
Memory Care
October 18, 2023
5.0
Verified Review
Recommended
My loved one was previously a resident at Milestone Senior Living Cross Plains and overall our experience at this facility was good. The only thing that wasn't so good was the activities, there was lots of TV watching. Otherwise, things were great! The cleanliness, friendliness and staff were great. The care services, meals and value for cost were great. The staff was very friendly and patient with the residents. The food looked good with a nice variety. Overall, I would recommend Milestone Senior Living Cross Plains to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Peter - Family/friend
Assisted Living
May 30, 2023
2.0
Verified Review
Very Disappointed
We moved Mom to a skilled nursing facility in Spring Green. Milestone lacked the staff to provide for the care plan they developed when Mom first arrived in March. Delayed response time resulted in Mom trying to do more than she was supposed to and falling several times. Their unwillingness to provide assistance unless asked and Mom's attitude that she can do it on her own resulted in a decline in her health from the falls and growing inability to care for herself.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
2
Anonymous - Family/friend
Memory Care
February 8, 2023
5.0
Verified Review
My review of Milestone Senior Living Cross Plains
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Matt B - Family/friend
Memory Care
February 6, 2023
5.0
Verified Review
A great fit
The initial meeting was great. Nice tour with a lot of useful information. [name removed] answered all our questions and some we didn't even think to ask. We spent almost 2 hours talking with him. Really eased our minds. We have really enjoyed visiting mom. The staff are all so friendly, it is always the same people. We go during the day and it is always the same 3 nurses and they are outstanding. They are great with communication and always let us know what is going on and are responsive to her needs. The pay is all inclusive, it increases as the care increases. The layout is great and easy to navigate. I would absolutely recommend them, I think it is one of the best in the area.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 29, 2022
3.0
Verified Review
Very Nice Facilities
This is a nice, secluded place. They have comfortable rooms for the residents. The staff are friendly. The community is close to family to be able to see our loved one easier. The doorbell response time from the staff could be improved, as it does take a while for them to respond. The room has nice windows and private bathroom for my loved one. The community is able to provide medication management, bathing, and dressing assistance, and the community works well with hospice.
Cleanliness
3
Friendliness
5
Care Services
2
Staff
3
Value for Cost
3
anonymous - Family/friend
Assisted Living
August 25, 2022
4.0
Verified Review
Definitely recommend Milestone for your loved one
Overall the cleanliness of the community and our loved ones apartment most of the time is good, sometimes our loved ones bathroom could use a little more upkeep. We are very happy with the quality of care our loved one is receiving. The meals and dining service has been a nice experience they are very accommodating. If our loved one does not want to eat in the dining hall they will bring up her food with no issues. They also have really nice activities going on.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
August 10, 2021
5.0
Verified Review
I would recommend
Our loved one at Milestone seems to be really happy with the meals and dining service. The value for cost is comparable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from Milestone Senior Living Cross Plains
August 16, 2021
Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback.
Mike - Family/friend
Memory Care
November 10, 2020
5.0
Verified Review
Overall good community for a loved one
It was a newer building and has a lot of rooms, the people were very friendly, and the price was reasonable. Our loved one has not complained about the food, I would have to give it a four out of five. We would recommend this community to a family or friend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 7, 2018
4.0
The facility was clean and the director indicated that there was a lot of interaction between the memory care and assisted living areas with activities. There were several residents walking around or using wheelchairs in the halls and the director greeted them and knew them all by name. The level of security seemed good, but we would need to understand that a bit more. They only had 2 rooms available at the time of the tour. We were there in the evening so there wasn't much activity to observe. I don't completely understand the pricing. There is a flat fee and then a daily fee based on the level of care that is needed, but I couldn't get a good understanding for how much the daily fee could be or what the range would be.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
November 17, 2017
4.5
Verified Review
Dad Is happy
They are doing very well I love the community and I love the people. My dad has to wear a wristband and if he gets to close to the doors they will lock, I feel good about him being safe. They have handrails all over for fall risks. This community is well lit. They have 3 large common area spaces 2 with T.V.'s and one diningroom. The food is good and the menus are healthy. The staff engages him to join the activities like singing and music. The staff are easy to get a hold of and they answer my questions quickly. I would recommend this to my friends or family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
June 30, 2017
4.0
Verified Review
Comfortable Living!!
I have no complaints about how things are going for my loved one since she has made the move into this community. The staff are very easy to work with and I am comfortable with the quality of care they have been providing my loved one. Overall great place and I would recommend it to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
January 11, 2017
4.5
Verified Review
[Removed] was awesome to work with!!
My experience with [Removed] at this community was very pleasant. She was great to work with and did an awesome job during our tour. Everything they had was set up wonderfully and they had lots of great amenities available to the residents. I liked how clean everything was and that they record everything on a computer not paper. All of the residents also get pendants to wear around there neck in case they need anything at any time they can just press the button on the necklace. The staff members also wear pagers that connect to those pendants so they have fast response times. This place was a top choice it was just very far from my family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
December 5, 2016
5.0
Verified Review
Care for a friend
I was happy to see that my friend had received great care at this community. He was happy with the staff and the care he received. The food was appealing to him. They did have activities, but he did not participate. The community was very clean and he was happy here. I would recommend this community to others families for excellent care for a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 31, 2016
5.0
Verified Review
Tender Loving Care!!
The Milestone Senior Living community was a very well maintained place which we really liked. The staff always did a very good job keeping us informed on my fathers progress. The complex offered a large variety of really interesting activities .
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 19, 2016
5.0
Verified Review
Knowledgeable Tour Guide!!
I took a very quick and brief tour of this place. The staff that i got to meet were friendly. I didn't like the location of it. The activities that they offered weren't gonna meet my loved ones needs so that's why this place didn't work out. It was a pretty new community, there weren't a lot of people living there yet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Sheryl - Family/friend
Memory Care
August 23, 2016
4.5
Verified Review
Extremely pleased
Christine, Bobbi and the entire staff at Milestone in Cross Plains have gone the extra mile to make sure that everyone is happy with the apartment. The fresh flowers available weekly is a welcome extra perk that we love. I'd highly recommend this facility for your loved one
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
February 12, 2016
1.5
We feel the staff at Milestone are under qualified.
Cleanliness
2.5
Friendliness
5
Value for Cost
2.5
Care Services
2
Activities
2
Anonymous - Toured community
Memory Care
May 7, 2014
5.0
Verified Review
Very nice, new facility. L...
Very nice, new facility. Lots of windows and common areas. Not many residents yet, but the facility is new.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 21 reviews

Neighborhoods
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Frequently Asked Questions
about Milestone Senior Living Cross Plains

Milestone Senior Living Cross Plains offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Milestone Senior Living Cross Plains 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 413-0451 to reach a resident at Milestone Senior Living Cross Plains.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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