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Charter Senior Living of Verona

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1125 N Edge Trail, Verona, WI 53593

8.7
Review score
26 reviews
Add review
8.7
Review score
26 reviews
5 star
39%
4 star
19%
3 star
15%
2 star
12%
1 star
15%
See all reviews
8.4
Review score
1317 reviews
55 facilities
For pricing & availability:
(866) 374-4058
Charter Senior Living of Verona
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Charter Senior Living of Verona community exterior
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Scott M
-
Family/friend
5.0
Highly recommended
We liked the experience at Cedarhurst of Verona. The staff was friendly and helpful. Great place for my dad. He enjoyed it up until the day he died. Overall the services cover everything the patient needs and they work well with the family.

About the facility
Charter Senior Living of Verona

Beautifully landscaped grounds and a screened-in gazebo provide the perfect setting for a relaxing afternoon at Cedarhurst of Verona. Watch your dog enjoy the grounds while working in the raised gardening beds or enjoying the outdoor fireplace. The residential neighborhood provides plenty of peace and quiet, along with all the conveniences that suburban life can offer. Nearby, you’ll find a variety of restaurants and big-box stores.

Several local parks allow you to appreciate the beauty of Wisconsin’s natural landscape. Neighboring Madison provides a wide range of attractions, such as the Chazen Museum of Art or Madison Museum of Modern Art, both of which are free to the public. You can also visit the Wisconsin Historical Museum, with exhibits ranging from frontier life to politics and much more.

Community Details

You can take advantage of robust programming, enjoying games, parties, fitness classes, and much more. You can also look forward to delightful meals prepared with fresh ingredients, served restaurant style in the dining room.

Cedarhurst offers three levels of care to support your independence, ranging from verbal reminders to hands-on assistance to complete activities of daily living such as bathing and grooming. Ongoing assessments and on-site licensed nurses help ensure you...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Charter Senior Living of Verona

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Charter Senior Living of Verona

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Charter Senior Living of Verona community exterior
Charter Senior Living of Verona

1125 N Edge Trail, Verona, WI 53593

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Brookdale Middleton Century Avenue
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6916 Century Avenue, Middleton, WI 53562

8.7
Review score
26 reviews
8.7
Review score
26 reviews
5 star
39%
4 star
19%
3 star
15%
2 star
12%
1 star
15%
9.7
Review score
105 reviews
9.7
Review score
105 reviews
5 star
54%
4 star
32%
3 star
7%
2 star
4%
1 star
3%
9.5
Review score
7 reviews
9.5
Review score
7 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
30 reviews
9.2
Review score
30 reviews
5 star
33%
4 star
30%
3 star
13%
2 star
7%
1 star
17%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Amenities
at Charter Senior Living of Verona

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Kosher
  • Vegetarian

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Activities On-site
  • Activities Off-site

Reviews

for Charter Senior Living of Verona

8.7Review score26 reviews
8.7
Review score
26 reviews
5 star
39%
4 star
19%
3 star
15%
2 star
12%
1 star
15%
Charter Senior Living
8.4
Review score1311 reviews55 communities
Write a review
A Place for Mom has scored Charter Senior Living of Verona with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Charter Senior Living of Verona has 26 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.5
Friendliness
3.9
Care Services
3.1
Staff
4.8
Meals & Dining
4.5
Activities
3.5
Value for Cost
3.4
A Place for Mom has scored Charter Senior Living of Verona with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Charter Senior Living of Verona has 26 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Charter Senior Living
8.4
Review score1311 reviews55 communities
Logo for Charter Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Scott M - Family/friend
Assisted Living
March 5, 2024
5.0
Verified Review
Highly recommended
We liked the experience at Cedarhurst of Verona. The staff was friendly and helpful. Great place for my dad. He enjoyed it up until the day he died. Overall the services cover everything the patient needs and they work well with the family.
Response from Charter Senior Living of Verona
March 5, 2024
Thank you for sharing your experience with us! We're so glad to hear that your dad enjoyed his time at Cedarhurst of Verona and that our staff could provide the support he needed. Your kind words mean a lot to us, and we're honored to have been able to serve your family during this time.
Anonymous - Family/friend
Assisted Living
November 27, 2023
4.0
Verified Review
Would recommend this facility for the value.
The food is a bright spot, especially with their new expanded, restaurant style menu. Their promise of this change was one big reason I chose Cedarhurst. The common interior areas can seem a bit dingy. This is a significant drawback. I would recommend them as a mid price range facility. There are fancier places but they are significantly more expensive.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
August 28, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Cedarhurst of Verona community and overall the community as well as the tour experience was great
Sarah R - Family/friend
Memory Care
August 25, 2023
5.0
Verified Review
Wonderful Home
- 5 - love the atmosphere there - 5 - always clean when we are there - 5 - everyone is friendly and willing to help answer questions. - 5 - my dad is in good hands
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
July 13, 2023
5.0
Verified Review
Loved the Assisted Living!
We toured Cedarhurst of Verona during our search for a facility for our loved ones. We loved the Assisted Living side! They offered lots of activities and even had a movie theatre! We toured this facility twice and noticed lots of visitors and happy residents.
Anonymous - Family/friend
Memory Care
April 21, 2023
5.0
Verified Review
Great place for love one
Overall the facility is a very good place for a family member. The food is very good. Activities are also good. The only concern is the high turnover of aides. The rooms in memory care are large and spacious.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tom - Family/friend
Assisted Living
March 20, 2023
4.0
Verified Review
Affordability with high quality of care
Cedarhust is very attentive to the residents needs and comfort and the staff is very friendly. They offer activities such as; daily exercise class, bingo, sing-alongs, weekly shopping trips, etc.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
November 7, 2022
4.0
Verified Review
Homey atmosphere
Out of the others that I looked at, it has more of a homey, down to earth atmosphere. It does not have all of the glitz and glammer like a couple of the others that we looked at. Mom grew up on a farm so she was looking for more of a cozy atmosphere. I would recommend Cedarhurst of Verona to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 18, 2022
4.0
Tour review
Went for a tour while looking for best place for our loved one, seemed to be a very nice place but ended up choosing one that fit closer to our family.
Response from Charter Senior Living of Verona
August 31, 2022
Thank you so much for this awesome review! We are so proud to have you!
anonymous - Toured community
Memory Care
July 20, 2022
5.0
Verified Review
tour review
Our family had an in-person tour and we really liked Cedarhurst, we felt they did a great job but what it ultimately came down to was location and it was just to far away
Anonymous - Family/friend
Memory Care
May 23, 2022
2.0
Verified Review
Beware!
It hasn't been the best experience. This is because of the community and another outside agency. The community doesn't have a nurse of staff. They were just bought out. They are understaffed which is almost everywhere. We are unhappy with the experience provided so far.
Cleanliness
2
Friendliness
3.5
Care Services
2.5
Meals & Dining
3
Activities
2.5
Value for Cost
3
anonymous - Family/friend
Assisted Living
May 6, 2021
4.0
Verified Review
Good experience
We chose Willow Pointe because of the value for the money and the amount of activities that they offer was good for what she wanted to do. The pricing was a little more straight forward in the beginning here as well rather than some of the others that we saw. The size is right for what we were looking for, it is a smaller community. The room sizes are very nice. I would recommend to others.
Cleanliness
4
Friendliness
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Value for Cost
4
Response from Charter Senior Living of Verona
May 12, 2021
We're glad our community had the apartments, programs and pricing that met your needs -- and honored that after exploring your options you chose Willow Pointe. Thanks for the recommendation and welcome to our family!
anonymous - Family/friend
Memory Care
September 15, 2019
4.5
Verified Review
Caring environment
My father is in Memory Care at Willow Pointe. I live nearby and visit 4-5 times a week. The staff is very friendly and attentive to the physical and emotional needs of the individual residents. They make it a pleasant place to be. I wish they had more varied activities for the residents.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
4.5
Activities
3.5
anonymous - Family/friend
Memory Care
July 18, 2019
2.0
Not recommended
Consistently don't perform their paid-for duties. Don't hang up laundry for resident who can't do themself, run out of toilet paper often, don't always assist with functions they are being paid to do such as dress the resident, get them out of bed. Don't clean up bathroom messes timely. Management staff extremely disorganized. Need to request important things or needs multiple times.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2
Activities
5
Response from Charter Senior Living of Verona
July 22, 2019
At Willow Pointe the health, happiness and safety of our residents and the peace of mind of our families is very important to us. I am the Executive Director and would very much like to have a conversation with you as I would like to hear more details about the incidents you describe. We are always looking for ways to listen and improve, and I am confident that with open communication we can provide the high levels of care that all our residents and their families expect. Please contact me at the community at your convenience. Thank you for your consideration.
LB - Family/friend
Memory Care
June 11, 2019
5.0
Very Happy With Willow Pointe
Since we placed my mother-in-law at Willow Pointe we have been very happy with the care she is getting. The staff is extremely friendly and quick to answer questions and listen to any concerns. We are certain she is in the right place to get the care she needs!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 22, 2018
3.0
Nice complex and it looks to be a very vibrant community to live in. My next step is comparing notes of the places I've seen and determine the best fit for our situation. Wonderful staff and information packet...Thanks for the tour!
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
July 2, 2018
1.0
Reality is different from appearance
There are some talented and caring staff at the Memory Care unit but they do not have strong management, which leads to miscommunication and individuals making their own decisions. it also makes it difficult for the family to know who to work with. It was rare to see the Director. The sales person was removed from any interaction once we moved in. When my father returned to this facility after a hospital stay and with explicit instructions to have meals in his rooms, the morning staff had him walk to the main dining room (not the staff person's fault because nothing about the post hospital discharge instructions were shared, despite a 45 minute meeting with the Willow Pointe nursing staff). There is a robust calendar of activities, but there were rarely any activities - maybe an activity offered once per week. Residents watched TV and went into their rooms. Individual schedules weren't always respected, my father would routinely be woken from a deep sleep to be given a shower, which usually didn't go well as he was confused and exhausted. We had a number of issues that were difficult to resolve including ants in my father's room (ants were inside his water mug, crawling on him as he napped) and other resident rooms, toilet was leaking on floor for over a week, and a thermostat/heating unit in his bedroom that kept the temperature too high (over 80 degrees) for the first week. I think the food was excellent but sometimes they ran out. Snacks were almost never provided. The layout of the building is really conducive to residents being able to easily step out of their room and be in a common area with some people. It is also helpful for visitors to have several different options for sitting and conversation with my father. There were staff level employees with experience, skills and an interest in the residents. There were also staff who were on their cellphones or plugged in their headphones to listen to music, rather than interact with residents. We moved my father out of the facility due to the many other issues that were not effectively resolved by the management.
Cleanliness
1
Friendliness
3
Value for Cost
1
Care Services
3
Activities
1
Response from Charter Senior Living of Verona
July 20, 2018
Thank you so much for your feedback. At Willow Pointe, like at all Five Star communities, we strive to deliver the best possible care to all of our residents. In order to do so we hold all our staff to the highest standards of integrity, quality care, and compassion. I am the Regional Director of Operations and would like to speak with you about your experiences. We take all feedback very seriously and use it to help us continue to improve. You may contact me through the community -- simply ask to speak to the Regional Director of Operations. Kind regards, Nancy.
Joan Emerson and Mary Way - Family/friend
Memory Care
December 17, 2017
5.0
Review of Willow Pointe
Our mom has been a resident at Willow Pointe for two years and she is very happy. Her apartment is perfect. She has been pleased with her care. Lots of activities keep her busy. She feels so safe and secure. Makes family feel so good to know that she is getting the care she needs. Great job!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 27, 2017
2.0
Verified Review
Needs to be updated
The staff here were very nice and they did a very good job with our tour, they took their time showing us around and they answered our questions. Mom and I felt that the community was somewhat outdated and it had an odd order. The rooms were not at all what mom was looking for and she knew that she was not going to be a good fit here.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
July 25, 2017
0.5
Here your loved one will be given 3 meals a day, medications, and a weekly shower, if your lucky they might do a bit of laundry. One of the nurses is very rude and snotty. Did not have my family member here more than a year thankfully.
Cleanliness
2
Friendliness
2
Value for Cost
1.5
Care Services
0.5
Activities
0.5
Response from Charter Senior Living of Verona
August 9, 2017
As the Executive Director at Willow Pointe, I assure you that it is our goal to exceed the expectations of our residents, families and guests. I was sorry to read this was not your experience. We take pride in the quality care and comfort we provide and for the many happy residents and families we serve at Willow Pointe. I would welcome the opportunity to further discuss your specific observations as we are always looking for ways to listen and improve.
Viewing 1-20 out of 26 reviews

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Frequently Asked Questions
about Charter Senior Living of Verona

Charter Senior Living of Verona offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Charter Senior Living of Verona 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 848-5701 to reach a resident at Charter Senior Living of Verona.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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