Brookdale Middleton Stonefield

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I put my wife in Brookdale in the Spring of 2018, a little over a year ago. I mostly chose the facility because it was so convenient. It turned out to be a fortunate choice. They have created a warm and family feel despite the difficulties. The top staff is dedicated and the care she receives makes me feel as good as I can given this terrible disease. I recommend Brookdale Stonefield to others.

My husband has been living at Brookdale Middleton Stonefield for 1-1/2 years and I absolutely love it! It took me a long time to make the decision to have him cared for outside of our house and I researched/visited many, many west Madison facilities. My experience, and my husband's experience, has been stellar. The caregivers, to a person, are loving and kind. The salaried staff are very responsive and truly care about their residents. They have a very open attitude and are happy to have families participate. Whenever I visit, which has been daily for 1-1/2 years, I am welcomed like a member of their family. It was the right decision; one which I have never regretted.

I placed my wife, who was approaching a more advanced stage of dementia in Brookdale Middleton-Stonefield over one year ago. Proximity to our home was a major point in its favor. I now realize that I made a very fortunate choice. The atmosphere is very home-like, the staff caring, and the activities available for the residents stimulating. This is not an easy decision but I am so comfortable knowing that my loved one is there.

My husband has been living at Brookdale Middleton Stonefield for a little over a year and I couldn't be happier with the care he is receiving. The caregivers are top notch and absolutely do care about the residents. They treat families with respect and as valued guests. I toured many west Madison/Middleton Alzheimer's and Dementia homes and chose this after a doctor's recommendation, a friend's recommendation (her mom has lived there for a number of years), and because it just felt right. Like a home. It's not fancy, but it is amazing. i now feel completely comfortable leaving town with him in their care. If you're looking, please check them out.

My mom has lived at Brookdale Middleton Stonefield for almost a year now. I’m so impressed with how kind and patient the staff are—it makes me feel happy to know that when I’m not there, there’s people loving up my mom! It’s always clean and cozy and has a “family” vibe to it. Holidays are made to be pretty special w/lots of adorable decorations, parties, etc. The activities director ([name removed]) is amazing and has great arts/crafts projects as well as daily music presentations which is something my mom and many of the residents look forward to! [Name removed] and [name removed] are very good listeners and are responsive to suggestions from family members—a number of things have changed/improved based on our input and they are constantly asking for suggestions to make things better. Although it’s a tough decision to have to move your loved one to memory care, I would absolutely recommend this residence.

Some of the past positive reviews are from before Brookdale took over. The current management is terrible. My mother was there for almost a year, until we could finally relocate her to a nice facility. They lack sufficient staff to supervise residents, the program director is unfriendly and not nice to residents (I saw her put a resident in a wheelchair in an office and close the door because he kept yelling for help), and the director is incompetent. The state has received many complaints about them. Don't take your loved one here!

My mom has been at Brookdale now for almost 8 months. The staff there are amazing! I’m so impressed with how kind and patient they all are. It makes me feel so good to know that these nice women are loving up my mom when I’m not there. I like that it’s a smaller place with only 30 or so residents. It’s always very clean and decorated so beautifully depending on the season (love how cozy and inviting it feels there). [Name removed] the activities gal is wonderful and keeps everyone engaged and busy—and the staff join in too whether it’s singing along with the nightly music, adult coloring, or playing cards. Lastly the management really seems to care about the people that live here. They have monthly meetings w/family members and I’ve seen positive changes come about based on feedback they’ve received. I’m very happy w/the care my mom receives at a Brookdale.

My mother was here for 10 months. So many things are wrong with this place. And it starts with corporate. It's no surprise that Brookdale has a class action lawsuit against them in CA and FL. They put corporate profit above patient care. Specific to the Middleton site, it is very poorly managed. The executive director and on-site nurse have very little experience with dementia and alzheimers care. My mother had behavioral challenges. They said they could work with her, but they did not. They left her unsupervised most of the time. She would wonder and was assaulted by other residents multiple times. Sometimes they didn't even know what happened, she just appeared with a bloody nose. When we tried to meet with them to discuss strategies to increase safety, they brushed us off. They also did not manage her medication well. They just never worked with us to get my mom healthy. We struggled to get their cooperation to get her assessed and moved out. Overall, it was just a horrible experience. And terrible for my mother.

So far I'am satisfied with my father move to this community. He is doing well, and receiving good care in this facility.They have good staff, and they are taking good care of him. The community is well-kept, and everything looks nice when I visit. There are activities posted daily, and he has participated in a few of them. They provide good meals for the residents. I know he is safe, and in a good facility. This is a community I would recommend to my family, and friends.

My dad liked the community while he was there.