Matthews of Pewaukee

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8 Reviews

• (4)

  A Place For Mom

• (4)

  SeniorAdvisor.com

We asked some questions when we arrived but were not offered a seat which I did not appreciate because my mother is 89 years old. None of the rooms come with a private bathroom or furniture. We did not see anyone engaged in activities, residents were just sitting around.

We toured at Matthews, and I found the experience to be very poor. When I arrived for the tour, no one seemed to know anything. The staff were not helpful or informative, and they did not seem knowledgeable to me. I also did not like that the residents did not have their own bathroom, they had to share one.

It's very hard when you have to reach a decision on what's best for a loved one. I finally realized that mother need more then the family support. It was with sadness that we as a family began looking for a place that we felt would be safe and that would give her love and kindness and help her with her daily activities as needed. My sister and I were impressed as soon as we walked into Matthewes Of Pewaukee. It was well maintained and everyone seemed happy. We met with Leslie and toured the facility. As we walked around all the staff was friendly and what I found was the people that lived there were also friendly and they seemed happy. They weren't just left sitting and staring at a wall. I paid great attention to the way the staff talked to the people and listen to their tone of voice as they addressed their concerns. They were as it should be. Concerned, courteous and respectful. My sister and I left there feeling that this was a good place for mother. We soon brought mother to see the Matthews home. She walked in and she felt just as my sister and I did. I told her I had another place to show her but she said no that she would be happy there. Mother has been there two weeks and she is adjusting to her new environment. So far we are very happy.