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The Arboretum

W180 N7890 Town Hall Rd., Menomonee Falls, WI 53051
8.9
Review Score
27 reviews

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street view of The Arboretum
John Lacy - Family/friend
4.0
Very positive.

My dad passed in Memory Care 3 years ago and my mother in Independent Living in February of 2024. We cannot say enough about the kindness shown by the staff at the Menomonee Falls Arboretum and care received for our loved ones. Clean, well managed and quiet, my mother settled in to Arboretum life and was satisfied with her situation. No living situation apart from living with family can measure up, but the Arboretum is the next best option in my opinion when homecare is no longer practical. Thank You Staff of The Arboretum for your care.... Read more

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About the facility The Arboretum

Nestled in the bustling northeastern corner of Waukesha County, The Arboretum Senior Living residents enjoy the small-town feel of life in Menomonee Falls, Wisconsin. The Sinceri Senior Living community offers a continuum of care services with all the comforts of home. Residents enjoy the community’s convenient location off I-41, offering easy access to downtown Milwaukee, medical centers, shopping and dining options, and more. Additionally, the community is close to a variety of local parks, golf courses, lakes, and other natural areas.

Residents enjoy supportive care services from Sinceri Senior Living’s trained caregivers. The community’s lifestyle options include independent living, assisted living, the specialized memory care service program, Meaningful Moments, and respite care services. With a range of short-term and long-term care services available, The Arboretum strives to meet each resident where they’re at and provide personalized plans that grow with changing needs.

Along with expert care options that set Sinceri Senior Living communities apart from the rest, residents enjoy the community’s dedication to hospitality, engaging activities, delicious dining options, and other high-quality services in a homelike environment.

The welcoming community provides residents with the choice of private apartments and companion suites. Each floor plan offers plenty of living and storage space, large windows,...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Arboretum is a community within Sinceri Senior Living properties. See all Sinceri Senior Living communities.

Pricing for The Arboretum

Total monthly costs depend on room type, select services, and the level of care needed.

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/mo

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1 Bedroom
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Arboretum

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The ArboretumW180 N7890 Town Hall Rd., Menomonee Falls, WI 53051
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at The Arboretum

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Guest Meals
International Cuisine
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units
Private patio, deck, or balcony

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews
for The Arboretum

Write a Review
8.9
Review Score
27 reviews

Review Score

27 reviews
8.9

Out of 10


5 star

41%

4 star

38%

3 star

12%

2 star

4%

1 star

8%

A Place for Mom has scored The Arboretum with 8.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Arboretum has 27 reviews with an average "overall experience" of 3.9 out of 5.

How we score communities
Cleanliness

4.0

Friendliness

4.1

Meals & Dining

4.0

Care Services

3.5

Activities

3.8

Staff

4.1

Value for Cost

3.7

Overall Experience
11
10
3
1
2
Date Submitted
3
4
9
Reviewer
3
22
2
0
Care Received
10
12
5
1-20 of 27 reviews
Sort by

4.0
John Lacy - Family/Friend
Independent Living
February 10, 2024
Very positive.

My dad passed in Memory Care 3 years ago and my mother in Independent Living in February of 2024. We cannot say enough about the kindness shown by the staff at the Menomonee Falls Arboretum and care received for our loved ones. Clean, well managed and quiet, my mother settled in to Arboretum life and was satisfied with her situation. No living situation apart from living with family can measure up, but the Arboretum is the next best option in my opinion when homecare is no longer practical. Thank You Staff of The Arboretum for your care.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5

Response from The Arboretum

February 19, 2024

Hello! We want to thank you for leaving a positive review with us. Here at The Arboretum, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.


4.0
Anonymous - Family/Friend
Assisted Living
November 29, 2023
Verified Review
Review for The Arboretum

Friendly staff. Tour of entire facility would have been nice. Picked due to location and wilderness views.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from The Arboretum

November 30, 2023

Hello! We value your opinion and experience with us here at The Arboretum and we take all feedback into consideration. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


4.0
Anonymous - Family/Friend
Assisted Living
November 20, 2023
Verified Review
Review for The Arboretum

I would say I like the place and apartments. I was not pleased with the welcome we got on her move in date. They could have a better process for that. We chose the place from your company's recommendation and we needed something quickly.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

3

Response from The Arboretum

November 21, 2023

Hello! We value your opinion and experience with us here at The Arboretum. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


4.0
Anonymous - Resident/client
Independent Living
May 31, 2023
A GOOD CHOICE

Not sure about the care services that are offered but they seem good. I would have higher scores but it seems some of the staff is sooo busy with new residents and I had trouble getting satisfaction with my meal plan because of my allergy. And, it seems part of the activity situation is that a lot of the residents don't participate so some of us are trying to get that changed. I knew that the cost is a bit high for those of us that are still independent. BUT, yes, I do like it here; MUCH BETTER than [community name removed] (where I had liked until recently).

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

3

Response from The Arboretum

June 5, 2023

Hello! We want to thank you for leaving a review with us here at The Arboretum. Our residents, family members, and staff’s opinions are of the utmost importance to us, and we take all feedback into consideration. Thank you again!


5.0
anonymous - Family/Friend
Independent Living
February 8, 2023
Verified Review
My family's experience

We think that the quality of the meals could use improvement.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Arboretum

February 9, 2023

We are pleased to hear that your experience with us has been good! Here at The Arboretum we value all of our customer’s experiences and love hearing their feedback. Thank you again for your words of praise, and we hope to continue having positive experiences with you in the future!


4.0
Peggy - Family/Friend
Assisted Living
November 16, 2022
Verified Review
A Great Place to Be

They have all done a great job, in all areas. Sometimes they are short staffed. My loved ones love the food, and have not been dissapointed. They have a lot of activites. They are going through a huge remodeling project, and it looks beautiful. We picked this community because, it was affordable, and within budget. It was a casual and relaxed atomosphere. I would recommend to other families. I would highly recommend A Place for Mom as a resource.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Arboretum

November 16, 2022

We want to take the time to thank you for leaving a positive review. Here at The Arboretum, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!


5.0
Matt B - Family/Friend
Assisted Living
November 2, 2022
Verified Review
Sense of Community and Connection

One thing that I was really impressed with at The Arboretum was the personal connection. I got to know the staff, and they would call me by name. They seemed to genuinely care for their residents. Initially they talked about this being a community, which I thought it was just a buzz word at first. But that turned out to be very accurate. It feels like a family here. The food was plentiful. And I always saw people doing jigsaw puzzles and other activities - movies, Wii bowling, etc.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from The Arboretum

November 7, 2022

We want to take the time to thank you for leaving a positive review. Here at The Arboretum, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!


5.0
PS - Family/Friend
Assisted Living
October 5, 2022
Verified Review
Positive Experience

The interaction with the staff has been good. The food is good sometimes, and sometimes it's not. We picked this community because of the location. It's a great middle of the road facility. It's perfect for someone who is not too fancy.

Cleanliness

4

Friendliness

5

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

4

Response from The Arboretum

November 7, 2022

We want to take the time to thank you for leaving a positive review. Here at The Arboretum, we pride ourselves on giving excellent care to our residents and their loved ones. We hope to continue having these positive experiences with you in the future to come!


3.0
anonymous - Family/Friend
Assisted Living
February 28, 2022
Verified Review
overall it is nice, we like the people there

The staff there are very friendly, the ones we have gotten to know we really do like. The food appears to be very good and we the location is very convenient for us. However things are lacking due to the staffing struggles and turnover rate, we do not blame it on them but it is becoming a frustration. The cleanliness is lacking and overall general care is just not there. We want to be able to come and visit this community and have a good time, and not clean up everything all the time.

Cleanliness

2

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

No data collected

Staff

5

Value for Cost

2

Response from The Arboretum

March 9, 2022

Hello! We want to take the time to thank you for leaving this review. Here at The Arboretum, we pride ourselves on giving excellent care to our residents and their loved ones. We appreciate you being understanding of these unprecedented times, and look forward to having more positive experiences with you in the future to come!


4.0
Tim - Family/Friend
Assisted Living
January 24, 2022
Verified Review
A safe and caring place or you parents.

It's a very good place with good residents and a good crew. Everyone in executive management and on the medical team are quite good and quite adept. Problem resolution seems to occur with speed. I'm as pleased as one can be in this kind of situation.

Response from The Arboretum

January 31, 2022

We are pleased to hear that your experience with us was a good one, Tim! Here at The Arboretum, we value all of our customer’s experiences and love hearing their feedback. Thank you again for your words of praise and we hope to keep having positive experiences with you in the future!


4.0
Mildred - Family/Friend
Independent Living
September 28, 2021
Verified Review
Welcoming Community

This is a very welcoming community. The admission process is smooth and they are very helpful in the transition of your loved one into the community. Some of the activities include ice cream socials, outdoor movies, cream puff social, and more for the residents to choose from.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
July 7, 2021
Verified Review
Our Tour Experience

I thought The Arboretum was nice. My loved one just didn’t like it for some reason and wouldn't give me any specifics. I did think it was pretty expensive for what they were going to give you. But the people who led our virtual tour were absolutely great.


3.0
anonymous - Family/Friend
Memory Care
June 28, 2021
Verified Review
Our Experience at The Arboretum

My loved one is in the memory care unit. He has incontinence issues, and they are not attentive to keeping him cleaned up. I've been very upset about that. I would say be very cognizant, and visit your loved one often and watch for these kind of things. They keep the facility itself nice and clean. My loved one loves the activities and is doing a lot. HIs overall health is very good, and he's put on some weight since he's been there. But I've just had to constantly be on their case about the incontinence issues.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

2

Activities

4

Staff

2

Value for Cost

3


4.0
Anonymous - Family/Friend
Assisted Living
June 2, 2021
Verified Review
Enjoyable Experience

I would highly recommend the community for assisted living. The director of nursing, and marketing were great to work with. They were quick to respond to our concerns when any arose. Our loved one's room was huge and the community was laid out nicely.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

4.5


5.0
anonymous - Family/Friend
Independent Living
April 21, 2021
Verified Review
I would recommend

We chose this because he knew someone here so he was familiar with it. The apartment sizes are perfect for him and what he needs and he has his own patio. He was not the biggest an of the food and he thought it could use some more flavor. I think they could have a larger outdoor sitting area, especially with covid and everyone vising outside. I would definitely recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

5

Response from The Arboretum

April 29, 2021

Thank you for your kind words! We are so glad to hear that he feels his apartment suits his needs and his style. The fact that he already felt comfortable with us and the area because of someone he knows here is why we have enjoyed serving the Menomonee Falls community for the past 30 years!


5.0
anonymous - Family/Friend
Assisted Living
April 13, 2021
Verified Review
My review of The Arboretum

When we initially toured this facility it stuck out to us and was very welcoming. Since our loved one has moved here it has been easier to visit than at his previous facility. My brother is actually able to take him out to lunch and to do things. He seems to be more comfortable here


5.0
Marie - Family/Friend
Memory Care
August 5, 2019
Verified Review
Review of Arboretum

Fantastic experience here with mom and dad. I never thought it would be this way in a care facility. I would highly recommend!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Arboretum

February 16, 2021

Thank you, Marie, for not only the kind words but for taking the time to post them! We appreciate your support in our senior community, and are honored to serve your loved ones.


3.0
anonymous - Family/Friend
Memory Care
August 5, 2019
Verified Review
Review of Arboretum

Older facility that needs some structural upgrades. Care and activity levels good when resident's health is good. When advanced illness or chronic illness arises, this may not be the best place as it doesn't provided skilled nursing care, doesn't have an onsite pharmacy and only limited doctor visits resulting in going to the ER for treatment.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from The Arboretum

February 16, 2021

Thank you for addressing your concerns. We regret to see your experience did not reflect the standards of our organization at the time of your review. For 30 years, we have been committed to serving seniors in the Menomonee Falls area, and with that experience comes opportunities to grow our clinical expertise so we can better serve our seniors. Quality of care is top priority.


4.0
Mary C. - Resident/client
Memory Care
July 23, 2019
Review of The Arboretum

I have lived at the Arboretum for 5 years. During that time I have made many friends, joined in a variety of activities and found support when I needed it. Transportation to shopping, plays and restaurants is available. Meals are prepared and offer a wide variety of choices. I am happy to all at the Arboretum.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Arboretum

February 16, 2021

Thank you, Mary, for not only the kind words but for taking the time to post them! Being a Menomonee Falls senior living community for 30 years, we are honored to serve you.


5.0
anonymous - Family/Friend
Memory Care
July 23, 2019
Review of The Arboretum

The arboretum is a great place - good food, fun activities and nice sense of community. Have moved from independent to assisted living and the transitions as well as extra assistance are very much appreciated.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Arboretum

February 16, 2021

Thank you for not only the kind words but for taking the time to post them! Being a Menomonee Falls senior living community for 30 years, we are honored to serve you.


Viewing 1-20 out of 27 reviews

Neighborhood around The Arboretum

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Arboretum

The Arboretum offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Arboretum 8.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (262) 253-0909 to reach a resident at The Arboretum.

To reach a resident at The Arboretum call: (262) 253-0909



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.