The Arboretum

We think that the quality of the meals could use improvement.

They have all done a great job, in all areas. Sometimes they are short staffed. My loved ones love the food, and have not been dissapointed. They have a lot of activites. They are going through a huge remodeling project, and it looks beautiful. We picked this community because, it was affordable, and within budget. It was a casual and relaxed atomosphere. I would recommend to other families. I would highly recommend A Place for Mom as a resource.

One thing that I was really impressed with at The Arboretum was the personal connection. I got to know the staff, and they would call me by name. They seemed to genuinely care for their residents. Initially they talked about this being a community, which I thought it was just a buzz word at first. But that turned out to be very accurate. It feels like a family here. The food was plentiful. And I always saw people doing jigsaw puzzles and other activities - movies, Wii bowling, etc.

The interaction with the staff has been good. The food is good sometimes, and sometimes it's not. We picked this community because of the location. It's a great middle of the road facility. It's perfect for someone who is not too fancy.

The staff there are very friendly, the ones we have gotten to know we really do like. The food appears to be very good and we the location is very convenient for us. However things are lacking due to the staffing struggles and turnover rate, we do not blame it on them but it is becoming a frustration. The cleanliness is lacking and overall general care is just not there. We want to be able to come and visit this community and have a good time, and not clean up everything all the time.

This is a very welcoming community. The admission process is smooth and they are very helpful in the transition of your loved one into the community. Some of the activities include ice cream socials, outdoor movies, cream puff social, and more for the residents to choose from.

My loved one is in the memory care unit. He has incontinence issues, and they are not attentive to keeping him cleaned up. I've been very upset about that. I would say be very cognizant, and visit your loved one often and watch for these kind of things. They keep the facility itself nice and clean. My loved one loves the activities and is doing a lot. HIs overall health is very good, and he's put on some weight since he's been there. But I've just had to constantly be on their case about the incontinence issues.

I would highly recommend the community for assisted living. The director of nursing, and marketing were great to work with. They were quick to respond to our concerns when any arose. Our loved one's room was huge and the community was laid out nicely.

We chose this because he knew someone here so he was familiar with it. The apartment sizes are perfect for him and what he needs and he has his own patio. He was not the biggest an of the food and he thought it could use some more flavor. I think they could have a larger outdoor sitting area, especially with covid and everyone vising outside. I would definitely recommend to others looking.

Fantastic experience here with mom and dad. I never thought it would be this way in a care facility. I would highly recommend!

Older facility that needs some structural upgrades. Care and activity levels good when resident's health is good. When advanced illness or chronic illness arises, this may not be the best place as it doesn't provided skilled nursing care, doesn't have an onsite pharmacy and only limited doctor visits resulting in going to the ER for treatment.

I have lived at the Arboretum for 5 years. During that time I have made many friends, joined in a variety of activities and found support when I needed it. Transportation to shopping, plays and restaurants is available. Meals are prepared and offer a wide variety of choices. I am happy to all at the Arboretum.

The arboretum is a great place - good food, fun activities and nice sense of community. Have moved from independent to assisted living and the transitions as well as extra assistance are very much appreciated.

Its been a pleasure living here the past 6 years, with making new friends, lots of activities, which I enjoy plus the great meals and the wonderful staff. I can't go wrong with living here. Thank you!

In these days of trying to decide if service professionals are actually trying tot serve, we found The Arboretum in Menomonee Falls as a place to care for our son. Our son is 56 years old, has Down Syndrome and was recently diagnosed with Alzheimer's-type Dementia associated with Down Syndrome. It became apparent to us in January that we could no longer care for him in our home as his needs outgrew what my husband and I felt we could reasonably provide. Our initial search for a new home for [name removed] was met with many roadblocks and frustrations. We then has the good fortune to discover The Arboretum Memory Care facility. [Name removed], as executive director, refreshed us and restored our faith in service professionals. She and her staff have been the absolute answer to countless prayers and calming guidance and relief as we tread on in a terribly unfamiliar journey. Scared, uncertain and afraid to trust, our family moved [name removed] into his room at the Arboretum on January [date removed]. As we all work to adjust to this latest change in [name removed] we take great comfort in the fact that not only do the people at the Arboretum provide incomparable care, but they have real love and regard for [name removed], his safety and well being. They express this love daily as they share information about [name removed] with us and other caregivers. They take an active interest in everything we mention and gently meet his health and physical needs without limits. We could not feel more grateful that when we cannot be with [name removed] the Arboretum fills in for the love his family would otherwise provide. As bumps in the road inevitably appear [name removed] quietly and professionally assures us that we, along with [name removed], are their reason for caring. They put our family at east again and again, never failing to ask questions and learn with each new phase or issue. Gratitude and awe can barely describe what we've witnessed at this exceptional care facility.

We think you guys are great! We would not want dad anywhere else. We know it cannot be easy doing what you do. The staff are all very helpful and genuinely care for my father and his family, myself included, when we visit. I always recommend The Arboretum, especially when I hear someone will be looking in the future.

This is not even a one star facility. Outrageously expensive, security issues, there is no ‘country store’, ‘computer lab’, 24 hour care, or other amenities listed. The food selection is poor (certainly not in keeping with the needs of the elderly), old and shabby interior, outside just as bad, and leaves you with a dreadful feeling every time you walk away leaving a loved one behind. It’s strictly a business. Not a warm environment for an aging person. The elderly deserve better than what they have to offer at the Arboretum.