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Mary Ann Morse at Heritage Senior Living Community

747 Water Street, Framingham, MA 01701

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Mary Ann Morse at Heritage Senior Living Community community exterior
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Mary Ann Morse at Heritage Senior Living Community in google map
DB - Loved one of resident/client
5.0
a good place

The community has an older resident group and there are not a lot of younger seniors. The communication between the staff and the family could be better. The nurses are very quick to return our calls but management is where the struggle is at.... Read more

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About the facility Mary Ann Morse at Heritage Senior Living Community

Enjoy luxury living in the midst of nature's serenity, here at Mary Ann Morse at Heritage Senior Living Center, where we offer independent living, assisted living, and memory care services. Our community is nestled in the middle of nine gorgeous, green acres of land filled with brilliant flowers and looming treetops. Several restaurants and shopping centers are located down the road, allowing residents to enjoy the tranquility of our campus while still having access to the activities they love. Mary Ann Morse at Heritage is a pet-friendly community, as well, so feel free to bring your best furry friend along!

By offering a continuum of care in one location, residents are allowed to seamlessly transition between services as their medical and health needs change over time. This not only makes it easier on them, but on their loved ones, as well. Let us provide you with peace of mind, so every day is filled with more joy and less stress.

Community Services and Amenities

While residents in independent living may be completely capable of taking care of themselves, there are still many services we offer to ease daily burdens, such as regular housekeeping, laundry, transportation, and meal preparation. Our assisted living neighborhood is...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at Mary Ann Morse at Heritage Senior Living Community

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Handicap Accessible
Cable or Satellite TV

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Arts and Crafts Center
Ballroom
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

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Reviews

for Mary Ann Morse at Heritage Senior Living Community
4.5(14 reviews)
Write a Review

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

No data collected

Care Services

4.3

Activities

4.4

Staff

No data collected

Value for Cost

4.3

Overall Experience
10
3
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1
Date Submitted
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Reviewer
1
5
7
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Care Received
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1-14 of 14 reviews
Sort by

5.0
anonymous - Toured community
Assisted Living
April 20, 2022
Verified Review
Tour experience

We had a great tour experience with Mary Ann Morse and thought it was a nice facility and the staff were wonderful and gave a great tour. It was just not the right fir for my loved one.


5.0
DB - Loved one of resident/client
Assisted Living
March 1, 2021
Verified Review
a good place

The community has an older resident group and there are not a lot of younger seniors. The communication between the staff and the family could be better. The nurses are very quick to return our calls but management is where the struggle is at.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

5


0.5
James Johnathon - Loved one of resident/client
Memory Care
January 3, 2018
Awful

Poorly run and everyone smells awful .

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Mary Ann Morse at Heritage Senior Living Community

January 5, 2018

Thank you for your review. We take all feedback very seriously and are always available to discuss concerns. Heritage at Framingham’s “quality care” philosophy can be seen throughout our community. As with any personal care environment, there are a mix of abilities which makes each community unique. We pride ourselves on an "odor free" living environment, and strive to always provide a clean, comfortable and home-like atmosphere. Management will continue to monitor, and appreciates your observation and feedback.


5.0
anonymous - Loved one of resident/client
Memory Care
December 8, 2017
Verified Review
Very caring and accommodating staff

Heritage has been wonderful for my parents. Even though Mom is part of the independent living and Dad is part of the assisted living, they still allow both of them to live together in one apartment. They both really love the food and 3 meals are provided every day. There are plenty of activities to participate in every day as well. They’ll bring in musicians or singers to entertain everyone, there’s bingo, exercise classes, outings, and wine and cheese 2 days a week before dinner. They really try to keep everyone as independent as possible. The young girl that took us on a tour took us around to meet with other residents so we could talk with them about what they thought of the place, which I thought was great for my Mom to hear from people her age. This place has been a Godsend and I would recommend it to anybody.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
March 18, 2017
Meals recently disappointing..all else.good

My friends only criticism has been about their menu. When she first entered Heritage, their meals were much better than they are now. Recently the quality has deteriorated. However, in a recent resident conference, the problem was acknowledged and a promise to make improvements was made. She has no other concerns...She has said that their staff is very friendly and accommodating. As far as I know it's only their meals she's not pleased with (which is important). I suggest you remove my name as your contact person. [Removed] has been my best friend for over fifty years but I am not related to her. I am the person who found Heritage. Her brother [Removed] is the contact person you might want to send these type inquiries to. I have notified you of this more than three times I will just delete future emails. His email address is [removed] PS: I AM NOT IN A POSITION TO MAKE RATINGS so ignore the chart

Cleanliness

5

Friendliness

5

Care Services

3.5

Activities

4

Value for Cost

3


4.0
anonymous - Toured community
Memory Care
January 24, 2017
Verified Review
Care for dad

I toured this community for the care of my father. We did not like the size of the apartments. The one bedrooms were smaller then what we were looking for. The staff was outstanding. I would recommend this community. They do offer a good variety of meals and the activities would have been offered to him with the other residents. We would recommend this community to other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
January 1, 2017

I thought this was a nice facility. We were shown a two bedroom, two bathroom apartment, since we are interested in two bedrooms. And we were also shown other apartments in the facility. [Removed] and I are not interested in this facility because we are looking for a larger two bedroom unit.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
October 13, 2016
Verified Review
We love it!

This place has been wonderful and the people are super friendly and caring all the way. Me and my loved one love their kitchen which we like to call it a restaurant because they offer food at anytime made to order. The community is really beautiful as well.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Memory Care
October 6, 2016
Verified Review
I felt right at home !!

I could not have picked a better community to live in, my experience has been absolutely wonderful. The activities they provide range from exercise classes, wine and cheese dinning, and a variety of concerts. The meals they serve are delicious and the chef is always giving the residents an excellent dinning experience. I would absolutely recommend this facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Sandra Norden - Toured community
Memory Care
September 16, 2015
Heritage at Framingham

Mother and I visited Heritage at Framingham four times now. We made an appointment for our first visit and were greeted outside at the front entrance by Lynne Canavan, Director of Marketing. She is a very respectful, caring, loving person with her finger on the pulse of the needs of those coming in to tour Heritage. We went into her office to get better acquainted where she presented us with a folder full of Heritage information which we found to be very complete and concise. We talked about Mother’s needs and the services Heritage could provide. Lynne asked Mother directly her likes, her personal routine and what she felt was important to be provided to her in an assisted living facility. Lynne listened attentively and provided pertinent feedback. Lynne is extremely knowledgeable about Heritage and has come up from the role of Activities Director into her current position as Director of Marketing. It is evident she has a love of her job and Heritage. Lynne provided us a tour and introduced us to every resident we passed, addressing each resident by name. The residents we spoke to and saw there are thriving and very much enjoy living there. They were all well-groomed and appear to be well adjusted to assisted living. Every resident we spoke to absolutely raved about the facility, the staff and the food. Lynne has a welcoming about her that is instinctive and I believe cannot be taught. When she addresses a resident in a wheelchair, she squats down so that she is at eye level with the individual. She called each and every resident and staff that we passed by name, and there were many. The Activity calendar is jam packed with things to do; something for everyone. There are trips outside of the facility, whether it be to a nearby restaurant or shopping at the Dollar Store, a grocery store, or other store, and many other daily activities to choose from. A monthly calendar is posted and also distributed to the residents. The building is set up very comfortably for the resident. The hallways are wide enough, yet not so wide that they lose the “homey” atmosphere. There are seating areas in nooks and crannies on every floor, some having television sets and others with a fireplace or a place to be quiet and read. The facility is immaculately clean; we checked out rest rooms and vacant apartments, also apartments that were occupied by residents, (with their prior approval to do so) cleaned by the Heritage staff. Mother especially liked the “Country Kitchen”. It is an area where residents can gather for coffee and a snack during the day and have a nice comfortable visit either with other residents or friends and family who visit. There are also outside seating areas and paved places to safely walk outside. There are also raised garden beds for the residents to plant whatever they like. We were made to feel comfortable, welcome and able to envision this being Mother’s new home during each of our visits. We feel Heritage is the best “fit” in the area for Mother’s needs and she will be moving in next week.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
January 12, 2015

The 1 bedroom w extra room is stunning. Very clean. Labelled areas like "boston" and Cape Cod". gardening area. Resident must allow care to be given. she cannot refuse meds or be verbally belligerent. must be controlled on meds. No odors. All residents greeted by their first names and everyone was well dressed and cared for. Non for profit.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Linda A - Toured community
Memory Care
August 1, 2014
Hidden Oasis

I had never heard of Heritage until I attended an event they put on at my senior center. First- I got to try the food and it was superb- I felt like I was eating at an upscale restaurant! Second- The staff and residents who put it on were all so nice and helpful. You could just tell they love being at Heritage. The relationship between the staff and residents really felt like they were best friends or family. One woman who lives at the Heritage told me her struggle with moving. How she was kicking and screaming and fought with her daughter through the entire moving process. And how she now regrets making such a big fuss because she is so happy at Heritage. She couldn't say enough about them! I could completely relate because I am looking for senior options for my mom and I know how difficult the subject can be! I want mom closer to me but in a place that offers things for her to do to give her stimulation but most importantly offer her care if she needs it. Anyway, it seems like Heritage is a good place to start!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mary Greendale
Memory Care
July 18, 2014
Home Sweet Home

I have already told my kids that this is where I want to make my home when the time comes. I have served on the volunteer Board of Directors for this non-profit - I get no money or special access. But I do get to see how this place operates - up close. And it runs great. The activities are diverse and endless. The staff take such good care of everyone. It is cleaner than clean. It is beautiful and it is small enough to feel like my own home but big enough to give me privacy and offer many different relationships with other residents. I could go on but I have said it all - this is where I want to live.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Goffs - Toured community
Memory Care
July 11, 2014
Great visit

Beautiful and clean building. Recently toured and loved it! The staff I met were nice and helpful. The residents all seem very happy, active and friendly. I spoke to some who live there and they could not say enough about the caring staff and great food! They talked about the ample and varied activities but also the space that is given to those who are more private. My mom if very shy so I know she would appreciate that. Still have to bring mom in for lunch and a tour but Heritage is at the top of my list.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Mary Ann Morse at Heritage Senior Living Community

Mary Ann Morse at Heritage Senior Living Community offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Mary Ann Morse at Heritage Senior Living Community has received an average review rating of 4.5 based on 14 reviews. See all reviews.

Call (508) 665-5300 to reach a resident at Mary Ann Morse at Heritage Senior Living Community.

To reach a resident at Mary Ann Morse at Heritage Senior Living Community call: (508) 665-5300



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.