Maplewood at Strawberry Hill

73 Strawberry Hill Avenue, East Norwalk, CT 06855

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Maplewood at Strawberry Hill in google map

About the community Maplewood at Strawberry Hill

Maplewood at Strawberry Hill is a brand new assisted living and memory care community conveniently located in a friendly neighborhood close to the Norwalk-Westport line, just minutes from major highways and trains. We are part of an innovative, locally based company and not part of a large “chain.” As such, we are uniquely able to be an integral part of our local community, providing a personalization of experiences and lifestyle that our residents know, deserve, and expect. At Strawberry Hill, we believe in improving the quality of life and well-being for each individual resident.

Community Amenities and Services

We offer an array of common areas for residents to enjoy and regularly coordinate activities that promote social, physical, and emotional enrichment. Residents and their families enjoy our welcoming, sun-filled lobby and living room, our spa and beauty salon, pub, library, and community garden. Our savory menus are created with a “farm to table” approach, with fresh ingredients provided by local area farms. We believe that offering good nutritional options is an important component of our exceptional care. We provide three meals daily in our grand dining room, which offers peaceful views of the courtyard. And, feel free to take your dining al fresco...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Maplewood at Strawberry Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Maplewood at Strawberry Hill

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Dentist

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Beauty salon

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Fitness center
Movie or theater room

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Art classes
Cooking classes

Reviews for Maplewood at Strawberry Hill

4.5

(26 reviews)

Write a Review

Cleanliness

4.6

Care services

4.5

Staff

5.0

Meals & dining

5.0

Activities

4.2

Value for cost

4.0

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1-20 of 26 reviews
5.0
June 16, 2021
Tracy - Toured community
Our Tour Experience

Our tour was wonderful. They were lovely, and I really liked them. They offered both assisted living and memory care, and that was my only point of concern - that our loved one with Alzheimer's might get lost in the layout or have more opportunity to wander off. We selected another community simply based on the layout, which was exclusively memory care. Because of that, they had a lot of neat features to cater to the residents' enjoyment and safety. They were also decorated more to his taste. Although Maplewood Strawberry Hill was decorated nicely as well.


5.0
June 12, 2021
Valerie B - Child of resident/client
Awesome assisted living!

It was a difficult task to find an assisted living for my dad and his wife who has Alzheimer’s. Every place I looked at had his wife locked away in a memory unit 24/7. Maplewood has an amazing program called Tides where my dad and his wife are on the same floor in separate rooms but they can be together as often as they want and she still gets the care she needs. The facility is absolutely beautiful. It’s like being on a cruise ship. So many activities for both of them everyday. Food is amazing, I’ve had a few meals there. Very clean, updated facility. Rooms are updated and beautiful. Now to the staff. [name removed] the executive director is amazing and helped me through this whole process. The rest of the staff is so kind and caring I can’t say enough. I know I picked the right place for them and they both will thrive there! Best decision I’ve made!


5.0
November 5, 2020
Dianne E - Loved one of resident/client
Friendly staff members

We chose Maplewood at Strawberry Hill because of the location and the cleanliness of the facility when you walk in. The room sizes here were great, they have a nice kitchenette, bathroom, and bedroom. We did eat here a couple of times and the food was great, they had a menu with choices. The best part about this community is the staff members. I would recommend.

Response from Maplewood at Strawberry Hill

January 11, 2021

Dianne, We are thrilled to have you as part of the Maplewood family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!


5.0
August 31, 2020
Anonymous - Loved one of resident/client
Worked very well for my father, service was outstanding I would recommend

We chose Maplewood at Strawberry Hill for my dad because of the staff and proximity to us. The staff seemed very confident and caring. The room sizes were adequate. The food was above average. I would recommend this community to a friend or family remember. The service was outstanding.

Response from Maplewood at Strawberry Hill

September 24, 2020

Thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!


5.0
July 23, 2020
ES - Resident/client
Recommend Strawberry Hill

It took my family and I a while to find the right place. I am currently a resident at Maplewood at Strawberry Hill and want to share how much I enjoy the community. The food is delicious, especially breakfast because that meal is my personal favorite. My apartment is sunny, overlooking a lovely garden and patio. There is always a great variety of activities. I especially enjoy the walking club, daily exercise programs, and the women’s group. The staff is wonderful, always very helpful to everyone, whether the Dining Room or Activities or Care staff. Everyone knows you and cares that you have a great day! The grounds are so beautiful and I especially appreciate that. I definitely recommend Strawberry Hill to anyone looking at senior living.

Response from Maplewood at Strawberry Hill

October 20, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and love having you as part of the Maplewood family! I will be sure to share your feedback with our team!


5.0
June 10, 2020
Anonymous - Loved one of resident/client
Verified Review
Maplewood At Strawberry Hill East

The community is usually clean. The staff was pretty engaged. Overall, a good team. The food was really good. They offered a number of choices for activities as well. Maplewood was pretty expensive but a good community.

Response from Maplewood at Strawberry Hill

September 24, 2020

Thank you for taking the time to provide a review for Maplewood at Strawberry Hill. We are happy to hear you had a positive experience. We value your input and will share with the entire team.


1.0
August 8, 2019
Mike Baird - Loved one of resident/client
Verified Review

We have my brothers wife in Maplewood Norwalk Ct. about 4 1/2 months and the communications have been awful ?? [Name removed] Unless I call there’s Never been a call or email sent to me. She has been taken to the hospital twice And we were never notified. I call her friend [Name removed] or [name removed] to get any updates. I have talked to [name removed] & [name removed]both nice but NO One ever follows up. We live in Frisco, Tx Which makes. It hard to just drive over No I am under impressed with maplewood

Response from Maplewood at Strawberry Hill

October 20, 2020

Thank you for taking the time to leave your thoughts. We take all feedback seriously and always welcome constructive criticism to inform us on how we can provide better service. We regret that your experience did not match up to the standards we consistently provide to our residents and their families. Thank you again for taking the time to share your comment. We will be following up with the team but would like to speak to you directly, please reach out at Hfreemont @maplewoodsl.com


5.0
November 12, 2018
Anonymous - Toured community

The Maplewood facility is well-maintained and offers excellent on-site options for dining, nursing care, activities, etc., and also many programs to engage in the local community. We assessed many similarly high-end facilities, but we are confident that we've made the right selection due to Maplewood's high attention to detail, private company culture, and personal attention of the staff from maintenance team, aides, nurses, social workers, administrators, and top management.

Response from Maplewood at Strawberry Hill

September 24, 2020

We are thrilled to have you as part of the Maplewood family! Thank you for sharing your kind words with us. It means the world to us and to our entire team!


5.0
November 10, 2018
Clarence Sikes - Resident/client
Verified Review
My experience

The food and helpers are excellent

Response from Maplewood at Strawberry Hill

September 24, 2020

Thank you so much for your kind words, Clarence. We really appreciate you taking the time out to share your experience with us - I will be sure to share your feedback with our team!


4.0
August 15, 2017
Anonymous - Toured community
Verified Review
Friendly Tour

We toured this community for my mother in law, and her needs. The tour went well overall. Everyone was kind to my family, and I. However this was not the right fit for her, and her needs. We did find another community that suited her needs better.

Response from Maplewood at Strawberry Hill

September 24, 2020

Thank you for taking the time to provide a review for Maplewood at Strawberry Hill. We are happy to hear you had a positive experience while visiting our community. We value your input and will share with the entire team.


4.0
April 12, 2017
Anonymous - Toured community

Lovely place. Thought the pricing was nickel and dime. You never know what you bill would be from month to month. Only availability was in memory care which was not our goal.

Response from Maplewood at Strawberry Hill

April 18, 2017

Thank you for taking the time to review us online. We are pleased you had a positive experience at Maplewood at Strawberry Hill. We are happy to explain the charges you have on your invoice. Please stop by and meet with Thamara or Joe at any time for a detailed explanation. It is not our intent to ever complicate or surprise regarding our billing. Thank you again for your review.


5.0
November 28, 2016
Anonymous - Loved one of resident/client
Verified Review
Creating Family Values in Memory Care

This is a new community that is updated, secure, and big. When I first came for a tour they were friendly and welcoming and I felt like they wanted to create a family environment and interaction. My mom is in the Memory Care and she has the whole 2nd level to walk around and not feel like she is locked up. She has settled in and every single staff from PT to OT has welcomed her. They have helped improved her mobility and nutrition. She eats as much as she want or can without waiting long. She loves the musical interaction, the guitarist comes daily.

Response from Maplewood at Strawberry Hill

December 12, 2016

Thank you for taking the time to review our community online. It's so important for other prospective families to read reviews from other families. Thank you for your kind words. Please remember to always stay in close contact with Exec Director Thamara and Program Director Liz to provide us with continual feedback, suggestions and/or concerns moving forward. Again, thank you for your input. Wishing you and your family a healthy, happy holiday season.


5.0
March 1, 2016
Relieved Family Member - Loved one of resident/client
Verified Review
Five Star Throughout

After spending several months researching assisted living companies, my family choose Maplewood at Strawberry Hill as the next home for my aging father. It's not that competitors were bad (several were quite good), rather none had the excellence throughout of Maplewood. While many assisted living facilities have immediate availability, there's a reason Strawberry Hill is full with a wait list. They simply are the best assisted living option in Fairfield County. From professional, personalized caregiving to high quality dining, cleanliness and friendly staff, Maplewood is five star throughout. My father is happy and noticeably improved cognitively and physically since moving into Strawberry Hill. As for myself and the rest of our family, we're relieved and comforted we made the best assisted living choice possible for Dad. When comparing Maplewood to competitors be sure to ask about intermediate level memory care. To my knowledge, no area competitor offers the quality of cognitive care among general assisted living residents that Maplewood does. This is extremely important! Many facilities offer dedicated, secure memory floors for residents with severe dementia and/or Alzheimer's. Maplewood offers this too but also offers intermediate level memory care, allowing your loved one to remain among the general assisted living population where they'll be much happier and interactive for as long as possible before moving onto a dedicated memory care floor. I do not hesitate in recommending Maplewood at Strawberry Hill in any way, shape or form. They are the best and represent excellent value when comparing apples to apples with competitors.

Response from Maplewood at Strawberry Hill

April 18, 2017

We are pleased you are so happy with Maplewood at Strawberry Hill. Thank you for your review and taking the time to provide us with your feedback. Please continue to speak with Thamara at the community, including those times you have suggestions. Thank you.


5.0
January 11, 2016
Anonymous - Loved one of resident/client
Verified Review
Peace and comfort at Maplewood

As we begin 2016, we are so grateful that our mother is still with us and so profoundly grateful to you and to Maplewood. Every day my family and I think about what an amazing thing you did for us. She is so comfortable and comforted at Maplewood. Being at Maplewood has given us more time with my mom, and has helped us care for my father as well. One of the few things she can truly enjoy is food and she responds to and loves the food. The staff works so hard to create meals she can eat and enjoy, and the fact that I can nip in there and get her treats and tea etc anytime is so hugely helpful for us. The nursing and medical staff has been the biggest and most important thing for her and for us. They are just incredible. Knowing each one of them and their deep commitment to their profession has been an endless comfort to us. All that mindful and loving nursing care is helping us have this extra time with her - it means the world to us. They pay such close attention and are so responsive and so professional. Every one of them has helped keep my mother with us, and helps keep her as peaceful and comfortable as she can be. We feel very lucky to have your nurses overseeing her care. Thank you for being there and doing what you do!

Response from Maplewood at Strawberry Hill

January 11, 2016

Thank you for taking the time to write about your experience at Maplewood at Strawberry Hill. This provides so much help for other families looking for solutions for their own family members. We are pleased to know of your positive experiences with Maplewood at Strawberry Hill and hope they continue in the future. Please keep in close contact with our management team to attend to your needs and that of those of your mother. Let us know what else we can do to further improve her experience.


5.0
January 11, 2016
Rick - Loved one of resident/client
Verified Review
Perfect for my father

My father is 91 years old with vascular dementia. Maplewood at Strawberry Hill is big enough to have everything he needs but small enough to be personal. The staff is extremely friendly and on a first name basis with everybody. They understand the needs of each individual resident and also the needs of the families of the residents.

Response from Maplewood at Strawberry Hill

January 11, 2016

Hello Rick, Thank you so much for taking the time to provide us with your feedback. We have a personal passion for those living with dementia. We are happy you are pleased with the care at Maplewood at Strawberry Hill. Please continue to be in touch with us -- in person too -- regarding your experiences at Maplewood at Strawberry Hill. We always strive for providing the very best in care and services to our residents and their families. Thank you again for taking the time to share your experiences with other families looking for their loved ones.


5.0
January 9, 2016
Sue F. - Loved one of resident/client
Thankful....

This community sets the bar in excellence. My husband and I made a difficult decision earlier in the year to move my mother from another assisted living. My mother was declining and I was terrified if the move would contribute to her fast progressing decline. Almost a year later I could not be more thankful for each person at Maplewood Strawberry Hill. My mother is now walking with little assistance, gained 15 lbs with a now proper nutritional intake, and has made so many friendships. Christina (runs events/activities) really cares for my Mom and helps her remain active. Nursing (Shantel & Jenn) are always available to answer any questions. Amy (director of facility) is readily available for me and strives to satisfy. From the minute i visited this facility with Leslie- I knew it was the best place. Almost 1 year later, I still feel this way. Thank you Maplewood for giving me my mother back.

Response from Maplewood at Strawberry Hill

January 11, 2016

We're so pleased you shared your own personal experience with other prospective families, as well as with us. Thank you for your feedback. Our priority is always to provide the very best care and services to our residents. Please continue to communicate with those you mentioned above about your mother's future experiences. Thank you again for providing us with your feedback.


3.0
January 8, 2016
JS - Loved one of resident/client
Concerned About Current Status

Just reading this last review and can't help but chime in that there are issues here in turnover. They are losing good people, especially on the second floor. They just lost the person who ran the dementia unit this week, and others have recently left as well. The DIrector there is a major issue to all I have spoken to. Make sure you look very carefully before proceeding. We are worried but not directly impacted yet.

Response from Maplewood at Strawberry Hill

January 8, 2016

Thank you for response. Maplewood prides itself on being a choice provider for senior living care and services and your note is of concern and we take it very seriously. Our dedicated team of associates, from management to care staff, are the key for providing the very best experience for resident and family satisfaction. You are encouraged to call our home office at [removed] and ask for either Kelly M. or Andrea E. to discuss any comments or concerns you have. Thank you for your feedback and we look forward to hearing from you.


4.0
December 18, 2015
Anonymous - Loved one of resident/client
Happy with care, little bit worried on a few things

We have our mom there on the first floor. We have been very happy with the day by day care of the staff there. It is a very clean facility. Our mother has been there for several years and she seems to be doing well. I would say our one worry is the cost and the management there. It is expensive and they always are trying to raise the bill. The staff seem happy, but we have heard a number of complaints of the director of the center and the tone she sets. Just some words of caution I guess...

Response from Maplewood at Strawberry Hill

January 8, 2016

Thank you for your feedback. Our number one goal is always to take the very best care of our residents, as well as provide support to their families and loved ones. We make nominal adjustments each year, to coincide with the cost of living, to allow for increases for our associates, as well as increases in utilities, etc. If you are having concerns regarding your bill, please feel free to reach out to the community business office manager, or the home office if you are more comfortable. If you have concerns regarding any administrative staff, please feel free to also contact Andrea or Kelly at the corporate office in Westport. We can be reached at 203/557/4777. We take comments all very seriously and look forward to hearing from you so we are able to resolve any concerns you may have. Thank you for your feedback.


5.0
October 8, 2015
Anonymous - Loved one of resident/client
Verified Review
We are so grateful to Maplewood.

We are so grateful to Maplewood. I don't know what we would have done without them. They do so good with communication with all of our services. They really gave us a home here. They have a beautiful outdoor patio space. They have a really high level of care, but it doesn't feel like a nursing home.

Response from Maplewood at Strawberry Hill

October 12, 2015

Thank you for your recent review. We are happy you are so pleased with our staff and services at our Strawberry Hill (East Norwalk) location. We strive to provide our residents and their families with the very best experience possible each and every day. Please continue to speak with our management team at this community to provide them with your thoughts on your experiences in the future. Thank you again for taking the time to provide us with your feedback.


5.0
May 5, 2015
Anonymous - Loved one of resident/client
Verified Review
I looked at several facilities and this is the best one

I looked at several facilities and this is the best one. We have not been disappointed. I can't rate the activities because my mother has not participated in them. Overall, we are very pleased with this facility!


Neighborhood around Maplewood at Strawberry Hill

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Frequently Asked Questions about Maplewood at Strawberry Hill

Maplewood at Strawberry Hill offers Studio and 1 Bedroom. Learn more.

Maplewood at Strawberry Hill has received an average review rating of 4.5 based on 26 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.