Maplewood at Strawberry Hill

Our tour was wonderful. They were lovely, and I really liked them. They offered both assisted living and memory care, and that was my only point of concern - that our loved one with Alzheimer's might get lost in the layout or have more opportunity to wander off. We selected another community simply based on the layout, which was exclusively memory care. Because of that, they had a lot of neat features to cater to the residents' enjoyment and safety. They were also decorated more to his taste. Although Maplewood Strawberry Hill was decorated nicely as well.

It was a difficult task to find an assisted living for my dad and his wife who has Alzheimer’s. Every place I looked at had his wife locked away in a memory unit 24/7. Maplewood has an amazing program called Tides where my dad and his wife are on the same floor in separate rooms but they can be together as often as they want and she still gets the care she needs. The facility is absolutely beautiful. It’s like being on a cruise ship. So many activities for both of them everyday. Food is amazing, I’ve had a few meals there. Very clean, updated facility. Rooms are updated and beautiful. Now to the staff. [name removed] the executive director is amazing and helped me through this whole process. The rest of the staff is so kind and caring I can’t say enough. I know I picked the right place for them and they both will thrive there! Best decision I’ve made!

We chose Maplewood at Strawberry Hill because of the location and the cleanliness of the facility when you walk in. The room sizes here were great, they have a nice kitchenette, bathroom, and bedroom. We did eat here a couple of times and the food was great, they had a menu with choices. The best part about this community is the staff members. I would recommend.

We chose Maplewood at Strawberry Hill for my dad because of the staff and proximity to us. The staff seemed very confident and caring. The room sizes were adequate. The food was above average. I would recommend this community to a friend or family remember. The service was outstanding.

It took my family and I a while to find the right place. I am currently a resident at Maplewood at Strawberry Hill and want to share how much I enjoy the community. The food is delicious, especially breakfast because that meal is my personal favorite. My apartment is sunny, overlooking a lovely garden and patio. There is always a great variety of activities. I especially enjoy the walking club, daily exercise programs, and the women’s group. The staff is wonderful, always very helpful to everyone, whether the Dining Room or Activities or Care staff. Everyone knows you and cares that you have a great day! The grounds are so beautiful and I especially appreciate that. I definitely recommend Strawberry Hill to anyone looking at senior living.

The community is usually clean. The staff was pretty engaged. Overall, a good team. The food was really good. They offered a number of choices for activities as well. Maplewood was pretty expensive but a good community.

We have my brothers wife in Maplewood Norwalk Ct. about 4 1/2 months and the communications have been awful ?? [Name removed] Unless I call there’s Never been a call or email sent to me. She has been taken to the hospital twice And we were never notified. I call her friend [Name removed] or [name removed] to get any updates. I have talked to [name removed] & [name removed]both nice but NO One ever follows up. We live in Frisco, Tx Which makes. It hard to just drive over No I am under impressed with maplewood

The Maplewood facility is well-maintained and offers excellent on-site options for dining, nursing care, activities, etc., and also many programs to engage in the local community. We assessed many similarly high-end facilities, but we are confident that we've made the right selection due to Maplewood's high attention to detail, private company culture, and personal attention of the staff from maintenance team, aides, nurses, social workers, administrators, and top management.

The food and helpers are excellent

We toured this community for my mother in law, and her needs. The tour went well overall. Everyone was kind to my family, and I. However this was not the right fit for her, and her needs. We did find another community that suited her needs better.

Lovely place. Thought the pricing was nickel and dime. You never know what you bill would be from month to month. Only availability was in memory care which was not our goal.

This is a new community that is updated, secure, and big. When I first came for a tour they were friendly and welcoming and I felt like they wanted to create a family environment and interaction. My mom is in the Memory Care and she has the whole 2nd level to walk around and not feel like she is locked up. She has settled in and every single staff from PT to OT has welcomed her. They have helped improved her mobility and nutrition. She eats as much as she want or can without waiting long. She loves the musical interaction, the guitarist comes daily.

After spending several months researching assisted living companies, my family choose Maplewood at Strawberry Hill as the next home for my aging father. It's not that competitors were bad (several were quite good), rather none had the excellence throughout of Maplewood. While many assisted living facilities have immediate availability, there's a reason Strawberry Hill is full with a wait list. They simply are the best assisted living option in Fairfield County. From professional, personalized caregiving to high quality dining, cleanliness and friendly staff, Maplewood is five star throughout. My father is happy and noticeably improved cognitively and physically since moving into Strawberry Hill. As for myself and the rest of our family, we're relieved and comforted we made the best assisted living choice possible for Dad. When comparing Maplewood to competitors be sure to ask about intermediate level memory care. To my knowledge, no area competitor offers the quality of cognitive care among general assisted living residents that Maplewood does. This is extremely important! Many facilities offer dedicated, secure memory floors for residents with severe dementia and/or Alzheimer's. Maplewood offers this too but also offers intermediate level memory care, allowing your loved one to remain among the general assisted living population where they'll be much happier and interactive for as long as possible before moving onto a dedicated memory care floor. I do not hesitate in recommending Maplewood at Strawberry Hill in any way, shape or form. They are the best and represent excellent value when comparing apples to apples with competitors.

As we begin 2016, we are so grateful that our mother is still with us and so profoundly grateful to you and to Maplewood. Every day my family and I think about what an amazing thing you did for us. She is so comfortable and comforted at Maplewood. Being at Maplewood has given us more time with my mom, and has helped us care for my father as well. One of the few things she can truly enjoy is food and she responds to and loves the food. The staff works so hard to create meals she can eat and enjoy, and the fact that I can nip in there and get her treats and tea etc anytime is so hugely helpful for us. The nursing and medical staff has been the biggest and most important thing for her and for us. They are just incredible. Knowing each one of them and their deep commitment to their profession has been an endless comfort to us. All that mindful and loving nursing care is helping us have this extra time with her - it means the world to us. They pay such close attention and are so responsive and so professional. Every one of them has helped keep my mother with us, and helps keep her as peaceful and comfortable as she can be. We feel very lucky to have your nurses overseeing her care. Thank you for being there and doing what you do!

My father is 91 years old with vascular dementia. Maplewood at Strawberry Hill is big enough to have everything he needs but small enough to be personal. The staff is extremely friendly and on a first name basis with everybody. They understand the needs of each individual resident and also the needs of the families of the residents.

This community sets the bar in excellence. My husband and I made a difficult decision earlier in the year to move my mother from another assisted living. My mother was declining and I was terrified if the move would contribute to her fast progressing decline. Almost a year later I could not be more thankful for each person at Maplewood Strawberry Hill. My mother is now walking with little assistance, gained 15 lbs with a now proper nutritional intake, and has made so many friendships. Christina (runs events/activities) really cares for my Mom and helps her remain active. Nursing (Shantel & Jenn) are always available to answer any questions. Amy (director of facility) is readily available for me and strives to satisfy. From the minute i visited this facility with Leslie- I knew it was the best place. Almost 1 year later, I still feel this way. Thank you Maplewood for giving me my mother back.

Just reading this last review and can't help but chime in that there are issues here in turnover. They are losing good people, especially on the second floor. They just lost the person who ran the dementia unit this week, and others have recently left as well. The DIrector there is a major issue to all I have spoken to. Make sure you look very carefully before proceeding. We are worried but not directly impacted yet.

We have our mom there on the first floor. We have been very happy with the day by day care of the staff there. It is a very clean facility. Our mother has been there for several years and she seems to be doing well. I would say our one worry is the cost and the management there. It is expensive and they always are trying to raise the bill. The staff seem happy, but we have heard a number of complaints of the director of the center and the tone she sets. Just some words of caution I guess...

We are so grateful to Maplewood. I don't know what we would have done without them. They do so good with communication with all of our services. They really gave us a home here. They have a beautiful outdoor patio space. They have a really high level of care, but it doesn't feel like a nursing home.

I looked at several facilities and this is the best one. We have not been disappointed. I can't rate the activities because my mother has not participated in them. Overall, we are very pleased with this facility!