Magnolia Brook on Siegen

I couldn't be more pleased that I chose Magnolia Brook on Siegen. I checked out every facility in town before choosing this one. The staff is always sweet and helpful. And I feel, as does my husband, that they are close friends and relatives. They love to tease with him and it helps him maintain his sense of humor. I feel very comfortable and a sense of relief that I have this responsible staff helping my husband and loving him as well. The food can be a little bland (although I understand why). It would be nice if they had gumbos and jambalayas, which he loves! The cost for the facility is reasonable, however, I'm sorry it had to go up a little bit because a lot of the caretakers are on a fixed income. But overall I'm very pleased with my choice and highly recommend it to other families!

The turnover is sometimes high, people come and go a lot so it is hard to get to know the every day staff. That has been our only complaint. Other than that it has been a good experience and my mom is enjoying her time here. I would for sure recommend Magnolia Brook on Siegen to other families.

It is well laid out for the residents, activities are nice, it's pretty new and clean and everyone on the staff is very friendly. The food is OK but not great

The light, the big open windows, the gardens and walking path we saw on our tour just really stood out to us. Everything was very well decorated and clean, and there are so many open areas that are very inviting

The place is beautiful, the facility itself is just incredible we liked everything about it and the people at the front desk are wonderful. However, they have been having serious staffing issues ever since our loved one moved in. The staffing issue is so bad that some residents will go without eating. The staff play favorites and the dining staff is terrible. There is a real lack of communication between the care team and the families regarding any updates with loved ones. Our loved one recently fell and slightly injured themselves, it took the staff an hour to get to them and they never called our family to let us know what had happened.

Excellent , great experience with marketing representative, staff very friendly , lots of natural light Open seating areas , lots good activities, more expensive than others but I imagined very much worth it . Will probably choose this one for my uncle

Excellent compassionate care. Go above and beyond to care for loved ones. Calm in midst of this current crisis. Responsive

I visited this facility in November after my mom had hip surgery. The facility is beautiful and spacious. I could see the designer’s influence throughout the entire facility. Every detail was taken into consideration to help make the transition from home to apartment easier on the tenant. The amenities I liked: halls are wide, a chef, homemade pastries available all day, and media room. They were working on a screened porch. Unfortunately my mom is taking longer to recover than expected. This facility offers levels 1, 2 and 3; but mom needed more help. I believe this facility was honest and transparent after evaluating my mom.