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Lotus Villa And Memory Care

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9448 Citrus Ave, Fontana, CA 92335

1.7
Review score
5 reviews
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1.7
Review score
5 reviews
5 star
0%
4 star
0%
3 star
20%
2 star
20%
1 star
60%
See all reviews
For more information about senior living options:
(866) 374-4058
Lotus Villa And Memory Care
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Lotus Villa And Memory Care
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About the facility
Lotus Villa And Memory Care

Lotus Villa And Memory Care in Fontana, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Lotus Villa And Memory Care

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Special Dining Programs
  • Kosher
  • Low / No Sodium
  • Room Service
  • No Sugar
  • Vegetarian
  • Guest Meals
  • Vegan
  • Meals Provided

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Outdoor Common Areas
  • Meeting Room
  • Indoor Common Areas
  • Library

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English
  • Filipino

Activities

  • Holiday Parties
  • Activities On-site
  • Devotional Activities On-Site
  • Protestant Services
  • Birthday Parties

Compare

Lotus Villa And Memory Care
Lotus Villa And Memory Care

9448 Citrus Ave, Fontana, CA 92335

Sunlit Gardens award
Sunlit Gardens

9428 19th St, Alta Loma, CA 91701

Allara Senior Living aerial view of community
Allara Senior Living

9417 19th Street, Rancho Cucamonga, CA 91701

Cadence at Rancho Cucamonga community exterior
Cadence at Rancho Cucamonga

10459 Church St, Rancho Cucamonga, CA 91730

1.6
Review score
5 reviews
1.6
Review score
5 reviews
5 star
0%
4 star
0%
3 star
20%
2 star
20%
1 star
60%
4.7
Review score
58 reviews
4.7
Review score
58 reviews
5 star
76%
4 star
21%
3 star
3%
2 star
0%
1 star
0%
4.7
Review score
24 reviews
4.7
Review score
24 reviews
5 star
83%
4 star
13%
3 star
0%
2 star
0%
1 star
4%
4.8
Review score
20 reviews
4.8
Review score
20 reviews
5 star
90%
4 star
5%
3 star
0%
2 star
5%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Lotus Villa And Memory Care

1.7000000000000002Review score5 reviews
1.7
Review score
5 reviews
5 star
0%
4 star
0%
3 star
20%
2 star
20%
1 star
60%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Lotus Villa And Memory Care with 1.7000000000000002 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Lotus Villa And Memory Care has 5 reviews with an average "overall experience" of 1.6 out of 5.
Overall Rating
1.6
Cleanliness
2.2
Friendliness
2.6
Care Services
1.8
Staff
2.8
Meals & Dining
2.0
Activities
1.3
Value for Cost
1.6
A Place for Mom has scored Lotus Villa And Memory Care with 1.7000000000000002 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Lotus Villa And Memory Care has 5 reviews with an average "overall experience" of 1.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Mary G - Family/friend
Memory Care
April 10, 2024
1.0
Administration does not care about their residents
Unfortunately this place is ran by a money hungry “Operations manager” and incompetent administrator. It’s obvious what the interest is here and it is not to care for the residents. I went during a power outage and found my mother in the dark asking for help to the bathroom all while the operations manager hid in his office and did not provide any comfort or help to the residents. The poor residents just sit around all day because no activities employees ever stay. The caregivers here really care for the residents but unfortunately burnout because they are so overworked. The turnover rate is high due to the administrator and the environment she has going here. Please take your family member anywhere else. Do your research.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Olga - Family/friend
Memory Care
March 13, 2024
3.0
Verified Review
Not enough staffing.
Not enough staff to provide adequate watch over residents with dementia. Belongings often went missing. The smell was overpowering with a disinfectant. Dementia patients cannot organize their clothing. Clothing closets were locked but closed were just piled up on the bottom of the closets instead of hung. Lost all his socks, a Roku, brand new shorts. Everything was marked and after I moved my family member out they still have not reimbursed me for his Roku nor let me know if the found his missing clothing. All his hair combs and brushes were gone and I found his lamp in another persons room. At one point I found a caretaker asleep.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
3
Ujima Moore - Family/friend
Assisted Living
September 23, 2023
1.0
Retaliatory administrators and poor care
I am disappointed that my family was lied to about operations and routine resources before my mom enrolled. She did not receive water, was informed that residents will only be assisted w/ showers one day a week, and that they did not have towels, bed linens and after a week still has not been provided diabetic meals. Her trash is often overflowing and she sat in urine for 3 hours because she was told that they didn't have extra diapers. She was also informed AFTER becoming a resident that if she needed BP or her sugar levels checked she could call an ambulance. After insisting on sheets and towels a manager grew frustrated and invited her to leave the facility. I'm so disappointed and disgusted with the lack of professionalism, compassion and accountability. Unfortunately, this seems to be a common problem for elderly and at risk people behind closed doors.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
August 11, 2021
1.0
Verified Review
Would not recommend
The meals were good, but the cleanliness of the community was not. While our loved one was there we felt the care was minimal. They pretty much just gave our loved one their medication and went on about their day.
Cleanliness
1
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Value for Cost
1
anonymous - Family/friend
Memory Care
May 7, 2020
2.0
Not impressed
Pros: Clean and bright facility with pleasant private rooms, some overlooking a grassy patio area. Cons: In my opinion, the quality of care is not compassionate, overall. If it very important to show up at unannounced times and ask questions about care if you leave a loved one here. We viewed the manager’s emails and phone calls complaining about our family member’s personality very unprofessional. Elderly people require a lot of patience for sure. Don’t work in that industry if you get so frustrated you need to call and VENT about the resident’s character to his/her own children! It’s a shame because I believe a manager/owner sets the tone for how residents are treated. Don’t forget, if you go this route keep a careful check on your resident and keep records of all communications. Know the legal rights of elderly in a nursing home facility.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-5 out of 5 reviews

Neighborhoods
around Lotus Villa And Memory Care

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Lotus Villa And Memory Care

Lotus Villa And Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Lotus Villa And Memory Care 1.7000000000000002 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (909) 355-6887 to reach a resident at Lotus Villa And Memory Care.

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