Legacy at Highwoods Preserve

Really liked but studio is too small & expensive for what you get. Further than I want to go. But would recommend if you could afford a 1 bedroom.

The residents at this community all seemed very happy and comfortable when we first visited. The people who work there are very caring and knowledgeable in the way that they really know all the residents. They know everything about our loved one and that was the thing that impressed us most. The rooms are very beautiful, and our loved one is very happy with the food.

So far, our experience has been good. We did have some issues with billing in the beginning, which was fairly costly to me. It is a nice, high end place, which is what I wanted. The only issue is there is a lot of turnover in the staff, which means the same people we moved in with are no longer there. The new management really seems to be in charge of things and have done a good job with keeping the residents safe during the Covid-19 pandemic. They are good about communicating with us about my husband's care and let me know if there are any issues. The food is a little underwhelming. They do try to encourage my husband to participate in the activities.

A bit out of our budget and traffic flow in New Tampa is terrible

Very nice accommodations. Pricing is in the ballpark. Major drawback for us is the distance. Even though it may be in the desired 10 miles, the traffic flow to New Tampa is horrendous.

The place is clean and rooms are very nice. Not enough qualified staff. CNAs double as dining service staff, so schedule revolves around meal time because that is where the CNAs will be. Food could be better, unless you come to visit when there is a party. Have had to call many times to advocate for my parent. Attitude of some staff and the head nurse needs improvement.

Just talked to my mom again about the long wait time before someone came to assist her to the bathroom. She is on her 4th UTI and has been there less than a year. Many good things about the place, but they should hire separate staff for the dining room instead of using the CNAs on staff because the CNAs are tied up during each meal time, unable/slow to provide assistance if needed.

My husband and I stayed at Legacy at Highwoods for a respite stay and it was a pretty good experience. The staff was very helpful and accommodating during our stay. I think overall I would recommend this facility.

My parents were at Legacy at Highwoods Preserve for a respite stay and from what could tell, it was a good place. The staff was friendly and professional. I ate there once and the food was excellent. Everyone was very understanding.

A nice community. a new and modern community. Seemed like they had alot of active people. They charged extra for physical therapy. Patients were monitored differently then what we wanted. It felt like more of a apartment experience. The staff was great, but this has more of a modern feeling then a homey community. They do offer great activities to help stay active. We would over all recommend this community to other families.

The moment I walked in to the community I knew I was standing in the best Assisted Living & Memory Care in Tampa. This community really understands customer service. Legacy At Highwoods Preserve has set the bar high for Senior Living. The community uses state of the art innovation in a modern setting to care for their Residents but never losing touch of a home-like feel. All of the people who work for this community are absolutley genuine and overwhelmingly compassionate.