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Promise Pointe at Tampa Oaks

12110 Morris Bridge Rd, Temple Terrace, FL 33637
8.8
Review Score
34 reviews

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Anonymous - Family/friend
4.0

[name removed] , the Community Relations Director, has been very responsive and helpful. The other residents I meet seem happy. Dad participates in many of the community activities and has made a lot of new friends. Alternate "always available" menu is appreciated. Dad has reported some difficulties communicating with the dining room staff, because many of the servers speak very little English. On several occasions, there has been no one at the front desk to admit us (family) when we arrived at the front door of the facility. I feel someone should be there at all times, for a number of reasons. Sometimes residents sitting outside have opened the door for us, but other times they are (understandably) reluctant to do so. Dad's apartment is quiet and has a beautiful view. It took a month for me to get my dad's phone number ported. I was told to disconnect his previous service, which took half a day to get done. About a week later, I found out that the number couldn't be ported because it wasn't in service! I then had to go replace the equipment I had returned, reconnect it at my dad's previous residence, have the service restored, and pay a [fee removed] connection fee before the porting process could begin. It took several weeks of back and forth between the PP staff, me, my dad, and my dad's doctor to get my dad's medication administration working smoothly. Overall Dad is safe, clean, fed, happy, and has a better life than he did at his house at this stage of his life.... Read more

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About the facility Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks is a fusion of cutting-edge expertise in assisted living and memory care, high-end hospitality and a sincere commitment to enriching the lives of the individuals that we serve.
We are located in a prime location - convenient for visitation purposes, close to many healthcare organizations, shopping centers and restaurants. Promise Pointe at Tampa Oaks offers genuine care and spacious, yet cozy apartment homes so that residents can truly enjoy their lifestyle!

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Pricing for Promise Pointe at Tampa Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Promise Pointe at Tampa Oaks

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Compare

Promise Pointe at Tampa Oaks12110 Morris Bridge Rd, Temple Terrace, FL 33637
Legacy at Highwoods Preserve18600 Highwoods Preserve Pkwy, Tampa, FL 33647
Sodalis Tampa2626 West Bearss Ave, Tampa, FL 33618
The Meridian at Brandon9215 Causeway Blvd, Tampa, FL 33619
8.8
Review Score
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9.9
Review Score
33 reviews
9.6
Review Score
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9.5
Review Score
17 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Promise Pointe at Tampa Oaks

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews
for Promise Pointe at Tampa Oaks

Write a Review
8.8
Review Score
34 reviews

Review Score

34 reviews
8.8

Out of 10


5 star

56%

4 star

30%

3 star

3%

2 star

3%

1 star

9%

A Place for Mom has scored Promise Pointe at Tampa Oaks with 8.8 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Promise Pointe at Tampa Oaks has 34 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.9

Care Services

3.9

Activities

4.0

Staff

3.9

Value for Cost

3.9

Overall Experience
19
10
1
1
3
Date Submitted
2
2
15
Reviewer
5
20
7
1
Care Received
25
9
1-20 of 34 reviews
Sort by

1.0
Anonymous - Family/Friend
Assisted Living
November 7, 2023
Verified Review
Review for Promise Pointe at Tampa Oaks

Our experience with Promise Pointe was as bad as it could be. They are unethical, dishonest and do not care for a second about their residents.Stay away dishonest with no integrity.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


4.0
Anonymous - Family/Friend
Assisted Living
September 29, 2023
Verified Review

[name removed] , the Community Relations Director, has been very responsive and helpful. The other residents I meet seem happy. Dad participates in many of the community activities and has made a lot of new friends. Alternate "always available" menu is appreciated. Dad has reported some difficulties communicating with the dining room staff, because many of the servers speak very little English. On several occasions, there has been no one at the front desk to admit us (family) when we arrived at the front door of the facility. I feel someone should be there at all times, for a number of reasons. Sometimes residents sitting outside have opened the door for us, but other times they are (understandably) reluctant to do so. Dad's apartment is quiet and has a beautiful view. It took a month for me to get my dad's phone number ported. I was told to disconnect his previous service, which took half a day to get done. About a week later, I found out that the number couldn't be ported because it wasn't in service! I then had to go replace the equipment I had returned, reconnect it at my dad's previous residence, have the service restored, and pay a [fee removed] connection fee before the porting process could begin. It took several weeks of back and forth between the PP staff, me, my dad, and my dad's doctor to get my dad's medication administration working smoothly. Overall Dad is safe, clean, fed, happy, and has a better life than he did at his house at this stage of his life.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Lenny T - Toured community
Assisted Living
December 6, 2022
Impressive

Very knowledgeable and the areas were clean. The staff was very understanding to my issues and did their best to either give an answer or find the answer . The common area were very clean and appeared to be new

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
anonymous - Toured community
Assisted Living
November 15, 2022
Verified Review
Tour experience

Promise Pointe at Tampa Oaks was a lovely facility. At first we were working with [name removed] and he was amazing. He was happy, welcoming, positive and just had a great attitude. He gave us so many details and helpful information. Unfortunately he left and the person that they replaced him with, [name removed], was the complete opposite. That ended up being the reason we did not choose Promise Pointe.


5.0
Shields C - Resident/client
Assisted Living
October 28, 2022
Atmosphere

The staff is excellent in treatment of us. The people are very contented and happy to talk with each other. The entertainment is well thought out and provide ways to meet and greet. Games are pleasant, Exercise classes Keep us fit and healthy, Food is very good and tasty!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Lisa - Family/Friend
Assisted Living
October 19, 2022
Verified Review
Promise Point at Tampa Oaks review

Our loved one has recently moved in from a previous community and it already has been such a better experience. This facility, the staff members and the quality of care is so much better. The director [name removed] is always present. Every time we come to visit she always says hi and knows our names.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Pam K - Family/Friend
Assisted Living
June 29, 2022

From the first interview, the staff was concerned, caring and compassionate. They are always friendly and concerned about my mom's wellbeing. Also helpful to the family! Did not give a 5 as I have nothing to compare it to.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


3.5
anonymous - Toured community
Memory Care
May 20, 2022
Verified Review
Community Tour

The people I dealt with at Promise Pointe of Tampa Oaks were very nice. And the tour was a positive experience. We just preferred a different community. Size and number of residents was the determining factor - we were looking for a place that was not too big but not too small.


4.0
Lafonda O - Industry reviewer
Assisted Living
May 5, 2022

Very nice facility, friendly staff.


4.0
Rhea G - Family/Friend
Assisted Living
May 5, 2022

[name removed] likes living here. It is very clean and she has her privacy while still getting help when she needs it.


4.0
Charles H - Family/Friend
Assisted Living
May 5, 2022

Clean, staff are nice and treats mom very well.


5.0
David M - Family/Friend
Assisted Living
May 5, 2022

I really do like PP. The staff is friendly, and caring. The management is very responsive.


5.0
Karen F - Family/Friend
Assisted Living
May 5, 2022


3.0
anonymous - Family/Friend
Assisted Living
March 29, 2022
Verified Review

The staff are extremely helpful and friendly. The facility is beautiful and resort like. They have many activities and amenities provided for the residents. They are dealing with staffing shortages just like everyone else in the industry. The staffing shortages is what leads to the lack of care services. I would recommend them to others with that caveat.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

4


5.0
P R H - Family/Friend
Assisted Living
March 7, 2022
Verified Review
Peace of Mind

It has been a positive experience for us. Your loved one will be clean, dressed, and taken care of has been the best part of the experience for us. Some of the activities include bingo, hydrations, and more for the residents to do in memory care. The food is good for my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

4

Value for Cost

5


5.0
Sal U - Family/Friend
Assisted Living
December 16, 2021

Excellent facility! Exceeded in my families expectations.


5.0
Lisa C - Family/Friend
Assisted Living
December 16, 2021

My father has been living at Promise Pointe for 7 weeks now. The staff here has been very patient and kind as he has gotten used to his new environment. The meals are good and he is enjoying the increased socialization. My sisters and I appreciate the positive atmosphere and friendly and competent staff.


5.0
Debbie K - Resident/client
Assisted Living
December 16, 2021

I love it!


4.0
Denisa Y - Family/Friend
Assisted Living
December 16, 2021

Staff is helpful and take care of my mother for the past yrs.


5.0
Perra O - Family/Friend
Assisted Living
December 16, 2021

Great staff nice environment


Viewing 1-20 out of 34 reviews

Neighborhood around Promise Pointe at Tampa Oaks

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Frequently Asked Questions about Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Promise Pointe at Tampa Oaks 8.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (813) 694-2153 to reach a resident at Promise Pointe at Tampa Oaks.

To reach a resident at Promise Pointe at Tampa Oaks call: (813) 694-2153



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.