Landings of Kaukauna

Reviews

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Overall the community is great. We had some miscommunication with management and the issue was resolved but only because we were looking elsewhere. i would recommend this communication

Our loved one really likes the meals they serve at the community, and they are doing a lot of arts and crafts right now. They also have happy hour on Friday's, the activity director is just really good with the residents. When it comes to the value we absolutely think it is worth it.

This review is based off of our experience a year ago. Most of the nurses were wonderful here. Sometimes the care was really good sometimes it was not so good and I felt like I had to be here to overlook them to make sure he was getting the care he needed. They did have a lot of turnover of staff and they seemed understaffed quite often. I would not recommend at this time from what I saw during our time here.

We were very happy with the care that our aunt was receiving. The good looks good and the rooms are great.

This community is beautiful and is located in a great part of town. It is conveniently located near local shops and clinics, but nestled in a quiet part of town away from the hustle and bustle. The staff are phenomenal and are very compassionate. The rooms are spacious and offer a lot of natural light.

The rooms are great and the food seems to be pretty good. Every place has their ups and downs but from my experience this place has many more ups than downs. WE are very happy with the choices they are making in the building.

Everyone at American Grand was absolutely great to work with. The marketing manager spent lots of time with us going over everything and giving us tours. They evaluated Mom right away and we got the last available room they had. Her condition was not good and I can’t say enough about how wonderful the staff was with her. They were so understanding and patient with her. Moms last days were filled with much care that we couldn’t give her. Even at the end when she passed they took the time to talk with us about her last moments. They are angels.

Left overs for supper? They served lasagna from 2-3 days ago and it was so bad that some of the residents ate dried breakfast cereal instead. Food seems to be an after thought by their new manager. All worried about cutting costs for corporate's bottom line. I have been cooking meals for my mother just so she doesn't go hungry. For $4700/month she should be getting 3 high quality meals per day. No one seems to care.

Our sister is doing very well here, she has started to socialize with some of the other residents and the community has a lot of amenities she can choose from. Her room is very nice, large and the bathroom is spacious too. She does go to the dining room and she is eating well, she tells us that the food tastes strange. This is a very nice community and we would recommend it to others to take a tour here.

The food they serve is often too spicy, cold or hard to eat, like tacos or bone in chicken. My aunt says portions are small and never any corn, carrots, or peas. Only broccoli and brussel sprouts. Rarely any fruit is served. How can they charge so much to stay there and give out so little and unnutritious food? Would not recommend this place. People who have trouble eating don't even get assistance. They must be going hungry. Sad.

This community is very clean and well taken care of. They keep mom's apartment clean as well as they do her laundry. The entire staff are nice and take good care of her. She is making friends and is starting to participate in some of the activities. The food looks and smells good. We know she is safe here and we do not have to worry about her as they are always there for her.