Journey Senior Living of Merrillville - Memory Care

I think it is a good facility, it is very nice and clean but I feel like the staff need to be more attentive to the residents especially in memory care. I would just tell others to make sure if you put your loved one into a facility, you need to be an advocate and be there for them.

This community was very nice except it was memory care. My loved one was not ready for this step. She needed to be in more of just assisted living.

My loved one could not be involved in to much however, he did enjoy going down to the community room. It was nice that they involved him even thought he could not do everything. They try and engage each person depending on what level they are at. They really did there best to see what all he would respond to.

Our family really likes the smallness of Journey Senior Living as well as the layout of the community. The ratio from staff to residents is great.

We have not been with this community too long, but so far things look good. I would recommend this community to others based on our experience so far.

It is the best community. My loved one is thriving. I would highly recommend it. Overall the care, cleanliness, activities, and the staff. Great customer support. The food is enjoyed by my loved one. The quality and options are good.

The staff is very friendly and they have a great culture and a professional atmosphere. The activities are really good and are so patient and full of life. They have a big courtyard for the residence to enjoy. The community is smaller so you get more one-on-one attention. I know I made the right decision for my loved one.

A small community with a big heart. Showering the residents with a lot of love and attention.

They really try to take care of their residence, they seem to really care about the residence and socialize with them also. The room sizes were a decent size and the food was good. I would recommend this facility to others.

Journey was the best facility that my mom lived in. She passed away December 2019 at 93 years old. She lived in other facilities in the last eight years and Journey was the best. The staff understood the residents needs and provided outstanding care and support.

Moving our Father into Journey was such a blessing he has made friends, been more social and is being very well taken care of.

My husband went to Journey at the end of his life. He spent three weeks there before passing. The staff took great care of my husband beyond belief. I would recommend Journey to anyone. Loving, caring Staff.

My 92 year old mom moved into Journey Senior Living in mid-march just before all facilities went into lock-down. Journey Senior Living has done a fine job of communicating during this difficult time. We Skype with our mom and receive photos. They now allow outdoor visits. Our mom is always happy and in good spirits when we Skype. He enjoys the activities, She is safe and getting all of the help she needs.

The entire staff was caring, attentive and gave the residents very loving care. They knew my parents likes and dislikes and also got to know them personally and would sit and talk with them and know them as people, Not just as patients. Never did I see the staff on their cell phones which I noticed at another facility my mother was at. I am very grateful and appreciative of the staff for the care they gave my parents.

Journey Senior Living is a small place which allows for extremely great Memory Care. The staff Works to provide the necessary care for each resident. Being open just four years all areas are extremely clean. The activity program as well planned for the residence. The dining area is inviting and the workers are helpful in feeding those residents needing assistance. Food service is above-average. Prior to covid, access to the secured building was available to family members for visiting residents and helping with meals. Most room needs are provided or you may provide your own.

I am very happy with the care my mom receives at Journey. The staff is friendly, knowledgeable and caring with the residents and their families. The facility is clean and they have remained covid free during this pandemic. I only wish they offered hamburgers for a meal choice daily because my mom loves hamburgers!

The staff was amazing to my dad. They took such good care of him. I will forever be grateful for their compassion and love that was shown not only to my dad, but also to his family.

We loved this place for my dear hubby! The staff were very accommodating! They did their best! Before [name removed] got to confused, he loved it too, and said so. [Name removed], [name removed] and the rest were awesome.

I could never ever say enough great thing about this community. My sister is very happy living there. It is a great comfort knowing she is in a safe, extremely clean and well taken care of community. The entire staff genuinely cares for everyone living there.

We chose Journey Senior Living of Merriville because it was a memory care facility that is close to my home. The room sizes here are average compared to some others we saw. The food here is good, my dad says he likes it and there are no complaints. The best part about the community so far has been that the staff members are embracing my father. I would recommend.