Rittenhouse Village At Portage

I would recommend to others. We picked this community because the location is close to familiy, and t's very affordable for everything you get.

We are extremely happy here. Rittenhouse is covert friendly. All staff go above and beyond for each resident. The apartments are spacious and very nice. There are lots of activities daily both at the facility and field trips. Rittenhouse is more affordable than most of the other facilities and offer a lot more. My mom has made a lot of friends here. They are like a big family. I highly recommend Rittenhouse in Portage. I moved my mom from another facility that did a lot less and cost a lot more. The activities director is the best! She gives all she has to make sure everyone is happy and can be involved.

MY dad lived at Rittenhouse in Portage for two years. It was a wonderful experience. Everyone (directors, kitchen staff, front desk, nurses, maintenance, aides, and cleaning staff) was kind, friendly and helpful. There was always some activity going on, as well as trips to local restaurants and fun destinations. They even had a "senior prom". My dad truly enjoyed his last two years at Rittenhouse.

We toured Rittenhouse Village at Portage during our search for a Memory Care facility for our loved one. We loved this facility! However, the Memory Care unit was very small.

Since I've moved in, I have only had dealings with maintenance. They have been helpful and when I needed help, they were there. I haven't experienced the meals and dining in the main building or the activities yet. I have a villa, so I pay for my own cleaning service.

The staff have been very nice and professional. I would think if someone could afford the cost, why not Rittenhouse Village.

Rittenhouse the staff seemed very friendly and the community seemed closer knit but Dad is not very social.

They were very friendly. My loved one seemed to like the food, and loved the activites. They did not provide a certain level of care for our loved one, and was not checking on them.

Rittenhouse Village is a nice place. The facility is nice. The staff is pretty friendly. My loved one likes it really well. They have quite a few activities if you choose to participate. I had some issues with lack of communication initially, but I think that's been straightened out.

What really stood out to us was the quarters, we thought the apartments were excellent. The cleanliness of the community is excellent, the staff members are extremely friendly and based on my experience here so far I would recommend them to other families.

We went with Rittenhouse Village at Portage because of the convenient location for family and also the communication with the staff was really good. The staff is very friendly and they are willing to work with the family as well as the person residing there, once again they have been great with the communication. I would definitely recommend the facility to others looking.

They were really fast on admission. We were in a tough spot in the beginning. They were very helpful. They are great and I would definitely recommend them. They offer lots of activities including exercise for the residents. I was glad to see this and they had a casino night one night. One night they had made slime. It was adorable seeing my loved one enjoying making the slime. We had to sit back and watch the happiness that brought him. They do activities they helps keep their minds sharp. They are planning a party for my Dad turning 100.

The community is safe, neat, clean, and very nice. The staff is so friendly and does a great job. The food is good and my loved one looks forward to mealtime. I would highly recommend this community to others.

For the brief time our loved was there they were very good to him. They did so well during the pandemic, there was not a problem and they were very responsive. The staff members were great, and we think it was one of the most reasonable values out of the other places we checked out. The staff went out of their to find ways to keep our loved one involved, comfortable and happy, and they really did top notch service. Our loved one was on the memory care side and even during COVID they upped their activities, they did not want to the residents to be isolated to their rooms, they wanted to keep them as involved and active as they could while maintain safe social distancing.

[Name removed] was extremely knowledgeable about the property. Very thorough with the tour and great on providing the follow up she said she would do. Highly recommend taking the time to meet with [name removed].

It is a smaller close knit community. Everyone is friendly, courteous and respectful. The room sizes are good with individual bathroom. Food is good.They have a nice outdoor patio and a barbecue grill with table and umbrella. They cook out sometimes. It is clean and smells good. They also go on outings with the residents.

Our experience at Rittenhouse of Portage was an awful one. This is not the place to leave a loved one if you want to sleep at night.

Sad to see senior paying residents treated so poorly. Especially in the meal area. Servers were outspoken and rude and when these issues were addressed with the Director it was not corrected. As far as cleaning of the rooms it was fair at best. It is truly unfortunate that a facility can operate in such a manner. Recently the residents were mailed letters indicating that the facility has bedbugs. With all that I have just said we are currently looking for alternative places to move our loved one.

The one thing they never screwed up was cashing the $2500.00 plus a month check for their “services”. My elderly parent was given another residents powerful narcotic pain medication and rushed, traumatized, to the Emergency room. My elderly parent has terrible arthritis and can’t shower without “assistance” which they were supposed to provide. I found my elderly parent, more often than not, filthy, in a soiled depends undergarment. Often when I sought help to clean my arthritic elderly parent it was not there. I was told you can shower your parent, they bathed you when you were little, by one of the nursing staff!? And, of course, I ended up showering my elderly parent frequently. There’s nothing more traumatic than finding your elderly parent on the floor when checking to see if they’re safe. My family and I paid for the depends undergarments required, and if you don’t write the residents name on them they “disappear” somehow. These undergarments are not cheap! The cleaning staff does a poor job, at best, keeping the residents rooms clean. My advice, look closely before you subject your elderly (The Greatest Generation) or disabled loved ones to Rittenhouse! I am a proud military veteran, like my father and his father before him. I have not exaggerated or embellished this review or used a pseudonym. My elderly parent has since moved from Rittenhouse and my family and I are relieved.

Mom loved it. Planning on putting a deposit down . Clean, friendly staff, good sized rooms, good menu ...