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The staff are quick to respond to any issues or concerns. Communication with the family has been excellent in noting any changes in our loved one's condition or medications. Having been present for the weekly room cleaning, the staff person was meticulous, every surface was washed or vacuumed. The staff from the front desk to the Aides (for the most part) are friendly and willing to help with any needs. The staff are very genuinely kind to our loved one and she expresses regularly how happy she is with her care and the room she stays in! We have hospice as a complementary service, which adds to the quality of care. I highly recommend this facility as price is reasonable and care exceeds our expectations compared to a much higher priced facility (with fancier amenities). The food is adequate, with special meal days. The staff regularly prepares extra favorites for my loved one and know her likes and dislikes.... Read more
Journey Senior Living is a senior living community located in the charming town of Merrillville, Indiana. Just a short drive from city parks and a lively downtown area, our community offers residents days they can look forward to.
Our community was built on several cornerstones that we believe make us the perfect place to live — including peace of mind with our high staff-to-resident ratio, personalized care, and convenience of location. We’re also quite proud to employ caregivers trained to address an array of different needs with patience and respect.
Journey Senior Living offers various care types that cater to a continuum of care and service needs. Our degrees of care range from light support to advanced assistance in daily living activities. We also offer specialized memory care services for seniors who need more observation and particular services. Respite care for short-term is also available for those who only need temporary care and observation. All residents in our care are given full access to our many community amenities and helpful services, including:
Our furnished apartments are safe and comfortable, designed just for senior...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
Reduces entrance fees required upon move in
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
56 reviewsOut of 10
5 star
79%
4 star
17%
3 star
2%
2 star
0%
1 star
4%
A Place for Mom has scored Aviva Merrillville with 9.6 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Aviva Merrillville has 56 reviews with an average "overall experience" of 4.7 out of 5.
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The staff is never around, especially the front desk attendant. The lights are always off behind the desk. Their work days always end at 2:30 or 3:30pm. All of the employees are new even the Exec. Director is fairly new. I was promised many things when signing up but received very little. It is like pulling teeth! I do like the CNA's they are sweet and compassionate. That is the only good thing about this place. This place has lots of room for improvement. I hope they don't let me down.
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The staff are quick to respond to any issues or concerns. Communication with the family has been excellent in noting any changes in our loved one's condition or medications. Having been present for the weekly room cleaning, the staff person was meticulous, every surface was washed or vacuumed. The staff from the front desk to the Aides (for the most part) are friendly and willing to help with any needs. The staff are very genuinely kind to our loved one and she expresses regularly how happy she is with her care and the room she stays in! We have hospice as a complementary service, which adds to the quality of care. I highly recommend this facility as price is reasonable and care exceeds our expectations compared to a much higher priced facility (with fancier amenities). The food is adequate, with special meal days. The staff regularly prepares extra favorites for my loved one and know her likes and dislikes.
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Journey senior living is an amazing place for the elderly. Staff is absolutely amazing , caring, and friendly. Facility is very clean and organized. I would highly recommend if you are looking for a loved one that needs a little extra assistance.
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The staff is kind, attentive and courteous. Mom is content here, and always says that everyone treats her very well. The administrative staff is always aware of concerns and the nursing/caregiver staff show care and concern and helps to fix any health issues.
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A very nice place with cordial staff. An improvement on where I was before.
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Very clean, nice sized apartments, staff was very friendly.
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Excellent
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Very friendly and newer facility.
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We were in the process of looking for a skilled nursing facility for my mother when she left the hospital. I received an e-mail from Journey Senior Living Community and it provided the MOST in-depth and comprehensive information from any facility with whom I had been in contact. In fact, Journey Senior Living Community would have been the community of choice for our mother, but unfortunately she passed away on the day before Thanksgiving. I am profoundly appreciative of the time spent and the heartfelt condolences that were expressed during my conversations with staff, both by e-mail and by phone. I give them an exemplary evaluation even though we were not able to use their services. They went OVER and BEYOND, and EXCEEDED by expectations.
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I live out of state but frequently call to check on my mom and the staff is always very warm, considerate, helpful and gives me detailed updates on Mom. They are also very quick to let us know when Mom needs something. Mom's room and Journey are both always clean when I come to visit. There are many activities for the residents and Mom enjoys them all. Covid has made times really tough for families with loved ones in these facilities but Journey has really done a wonderful job to keep their residents safe and happy as well as their families. Thank you Journey!!!
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It’s a very clean environment, my family members needs are always well taken care of and the staff are great! The staff is always working as a team. The activities are wonderful for the residents. I would definitely recommend others.
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Grounds are well kept I like that it is one level Assisted Living and Memory Care are combined so your loved one never has to change rooms Maintenance responds quickly to requests Building smells clean
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Very Clean building Attentive staff Small homelike feeling Newer facility Residents can go anywhere in the facility and are always safe due to the facility being locked 24/7 Executive Director is always available Director or Nursing is very helpful Affordable and great care
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We have been very happy with the care my mom receives at Journey. She loves the activities. I love the smaller atmosphere. The staff is friendly and the nurses are wonderful. I know my mom is lovingly cared for.
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There were some improvements that could have been made during our time here.
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I think it is a good facility, it is very nice and clean but I feel like the staff need to be more attentive to the residents especially in memory care. I would just tell others to make sure if you put your loved one into a facility, you need to be an advocate and be there for them.
This community was very nice except it was memory care. My loved one was not ready for this step. She needed to be in more of just assisted living.
My loved one could not be involved in to much however, he did enjoy going down to the community room. It was nice that they involved him even thought he could not do everything. They try and engage each person depending on what level they are at. They really did there best to see what all he would respond to.
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Our family really likes the smallness of Journey Senior Living as well as the layout of the community. The ratio from staff to residents is great.
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See what the neighborhood has to offer and what’s nearby:
Aviva Merrillville offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Aviva Merrillville 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (219) 525-4123 to reach a resident at Aviva Merrillville.
To reach a resident at Aviva Merrillville call: (219) 525-4123
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.