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Ivy Park at San Ramon

9199 Fircrest Ln, San Ramon, CA 94583
8.7
Review Score
29 reviews

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16 Photos
16 Photos available
7 Floor plans
7 Floor plans available
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Anonymous - Family/friend
4.0
caring staff

I have seen positive changes in my mom since she moved to Ivy Park. She had been living alone and her dementia was declining quickly. I think that the compassion from the caregivers and the engaging activities have had a very positive impact on my mom's quality of life. She has much more energy and has more moments of clarity than she used to have.... Read more

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About the facility Ivy Park at San Ramon

"Ivy Park at San Ramon is a senior living community set on a beautiful piece of property easily accessible from Interstate 680. The location boasts lovely walking paths and gardens and is near many regional nature trails and parks. It’s only a short distance to many popular restaurants and the Stoneridge Shopping Center.

At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living is...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Ivy Park at San Ramon is a community within Oakmont Management Group properties. See all Oakmont Management Group communities.

Pricing for Ivy Park at San Ramon

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Ivy Park at San Ramon

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Ivy Park at San Ramon9199 Fircrest Ln, San Ramon, CA 94583
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
  • Room Discount

    Lowers your rent by a dollar amount or percentage.

Active promotion
No
Active promotion
  • Room Discount

    Lowers your rent by a dollar amount or percentage.

Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
1
Assisted Living

Amenities at Ivy Park at San Ramon

Health Care Services

Memory Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Central Fireplace

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English
Filipino
Spanish
Vietnamese

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Educational Speakers / Life Long Learning

Reviews
for Ivy Park at San Ramon

Write a Review
8.7
Review Score
29 reviews

Review Score

29 reviews
8.7

Out of 10


5 star

45%

4 star

42%

3 star

4%

2 star

0%

1 star

11%

A Place for Mom has scored Ivy Park at San Ramon with 8.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Ivy Park at San Ramon has 29 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.3

Meals & Dining

4.0

Care Services

4.1

Activities

4.2

Staff

4.5

Value for Cost

3.9

Overall Experience
13
12
1
0
3
Date Submitted
4
6
11
Reviewer
2
19
8
0
Care Received
8
1
20
1-20 of 29 reviews
Sort by

4.0
Anonymous - Family/Friend
Assisted Living
December 27, 2023
Verified Review
caring staff

I have seen positive changes in my mom since she moved to Ivy Park. She had been living alone and her dementia was declining quickly. I think that the compassion from the caregivers and the engaging activities have had a very positive impact on my mom's quality of life. She has much more energy and has more moments of clarity than she used to have.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


1.0
Anonymous - Family/Friend
Memory Care
December 20, 2023
Verified Review
Understaffed for anyone with high care needs

The Memory Care wing at Ivy Park San Ramon is a new facility, and as such is experiencing some teething troubles, most notably it is understaffed. If your loved one requires a low level of care, then it may be fine, however if they require more assistance with every day life, I cannot recommend it at this time. There were a number of things that were handled so poorly that we had to move to a new facility - we stayed within the Ivy Park family, moving to [removed] whose Memory Care wing is more established and better staffed

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

4

Value for Cost

1

Response from Ivy Park at San Ramon

December 29, 2023

Hello, We take your concerns seriously and we appreciate having this feedback so that we can continue to make improvements to the most pressing issues. Thank you for taking the time to leave this detailed review.


1.0
Anonymous - Family/Friend
Assisted Living
December 20, 2023
Verified Review
Disappointing

We were very disappointed in Ivy Park. We moved my 97-year old mother out after only three months. The main problem was Ivy Parks caregiver to resident ratio. There simply weren't enough caregivers on staff to provide an acceptable level of care for the number of residents who needed them. My mother frequently had to wait 30-45 minutes for help with essential tasks like going to the bathroom, getting transport to/from meals and assistance in preparing for bed at night. We tried to work with management to resolve issues. They were sympathetic and responsive in our meetings but there was no follow-through. Nothing changed. In addition, administration and operations were poorly managed and confusing. Information from doctors and physical therapists wasn't shared between shifts so care was inconsistent. Monthly bills weren't itemized so it was practically impossible for us to understand increased costs and very difficult to reach anyone who could explain them. Ultimately, we decided the best thing for my mother was to move her out.

Cleanliness

2

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

3

Staff

2

Value for Cost

2

Response from Ivy Park at San Ramon

December 29, 2023

Hello, Thank you for taking the time to leave this detailed review. We regret that you had a disappointing experience at our community, and we appreciate learning about your experience so that we can continue working expeditiously to rectify these important issues.


5.0
Anonymous - Family/Friend
Assisted Living
September 21, 2023
Verified Review
friendly staff

The Ivy Park at San Ramon community is very clean, the staff are friendly and they serve great food. Friendly staff in the hallways And lots of residents in the grand parlor so it didn't seem lonely. They also have a nice central outdoor courtyard and the entryway is flat lots of other places are built on a hill

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Ivy Park at San Ramon

October 19, 2023

Hello, We thank you for taking the time to leave us this feedback and are so glad to hear that you are having a positive experience at Ivy Park at San Ramon.


5.0
Sara - Family/Friend
Assisted Living
June 12, 2023
Verified Review

I would recommend it to others. It's a nice community, the building looks good and they maintain it well which creates a positive environment for the residents. It has been very positive. The staff is kind and helpful and the residents are nice. I was able to get a bigger apartment with 2 bedrooms and 2 bathrooms. In addition it was a nice community and the staff was nice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Independent Living
June 9, 2023
Verified Review
Satisfied

I'm currently a resident at Ivy Park at San Ramon. The staff is helpful and friendly. The dietary choices are limited, but options are available and can be worked out with the Chef. The quality of the food is satisfactory. The overall cleanliness of the facility and resident areas is good. Communication with the facility was troublesome initially, due to staff changes. Interactions with the staff have been positive. I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Family/Friend
Assisted Living
December 21, 2022
Verified Review
Ivy Park Review

The director at Ivy Park, [name removed], was a brilliant communicator and her experience was evident.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.5
Anonymous - Family/Friend
Assisted Living
June 1, 2022
Verified Review
Pretty Good Experience

My favorite community was a different community. Ivy Park did a better job at telling my loved one what they wanted to hear and have in a community. The person that showed us the community during the tour gave us wrong information. The community allows pets; however, the family will have to hire someone to walk the dog and this is only available during the week. My loved one finds the food boring and this might be because the food isn't being made by the family. There are no activities provided to the residents on the weekends. There is care provided all through the week. The communication from the staff is not consistent the same when speaking to different staff members. There are times that it is horrible, and most of the time it is fantastic. There has been times that medication has not been available and the staff don't communicate that with the family. The Executive Director is very good to work with and most of the staff as well.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4

Care Services

4

Activities

4

Staff

No data collected

Value for Cost

3


4.0
anonymous - Family/Friend
Independent Living
May 12, 2022
Verified Review

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

No data collected

Value for Cost

4


5.0
Greg E - Family/Friend
Independent Living
April 11, 2022
Verified Review
Highly Recommend, Great Place

We would recommend it definitely. It has been a very good experience for us and my Mom. Worth taking a look at. For anyone in the market, check this out. Housekeeping comes every two weeks. Laundry services are provided. They do allow pets. This location has 3 floors. If you need additional services, they can be added for a price. Transportation is provided for residents to doctors appointments as well as trips to the stores, etc. The residents are friendly. The staff are warm and welcoming. My loved one was at a different independent living place for 10 years before moving here and this place is much better than her previous place.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5


5.0
Lou Y - Family/Friend
Assisted Living
March 14, 2022
Great fit for my mother

My mother lives here for more than 8 years. I have visited her very often and know quite well how this facility really is. The location and the size is wonderful. New management Ivy Park puts in positive effort to improve it. The care staff are compassionate and patient. It serves all 3 meals in a restaurant style. Food is healthy for seniors. Van service is convenient also. Overall it is a gem.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
September 16, 2021
Verified Review
In transition

The management for the community has recently changed. They are currently in a transition period. They do have entertainment and activities for the residents. I would recommend to wait until the transition is over for anyone trying to currently move in. Just give them a little more time.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


3.0
anonymous - Family/Friend
Independent Living
December 3, 2020
Verified Review
You Can Get A Bigger Bang For Your Buck Elsewhere

The food is terrible, half the time my loved one refuses it. The staff are great that the residents are interacting with regularly. The community needs some updating. I would recommend others look elsewhere for a community for their loved one. The activities could be improved. All residents have seen a down turn after the change of ownership according to residents that have been there a while.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

2

Value for Cost

3


4.0
Daughter-In-Law - Family/Friend
Independent Living
December 5, 2018
Caring staff and nice facilities in a residential area

I'm doing this review to address the one-star rating below. My in-laws are in this facility and find the staff friendly and helpful. On Meals: The dining room is for the seniors living there. However, if you want to eat in the dining room with your senior, you need to pay for the meal. They can't have any number of family come and just sit in the dining room taking up space. There are two seatings, which means every seat in the dining room is needed. It is also disruptive to the other diners to have groups of people coming in/out of the dining room. We were visiting and my in-laws weren't hungry at dinner because we had taken them out for a late lunch. We went into the dining room during their usual meal time and asked for items from the menu "to-go". No problem. The order was filled and we brought the food back into their apartment to eat later. Both my in-laws have not been sick since they have started living here. Before they had trouble remembering to eat and not wanting to bother cooking anything. Housekeeping: We've found that the facility is clean and the apartment is cleaned regularly, laundry done, beds made daily. Facility/Grounds: For the walk-able, a small Walmart/CVS are around the corner. Some rooms overlook a creek with deer and geese visible when we visited. It is located near the Iron Horse trail. There is an enclosed courtyard off the dining room for wind protected outdoor sitting. Excursions/Transportation Although my in-laws just want to sit in their apartment, there are weekly shopping and field trip option weekly. While my in-laws hate getting older and their physical limitations, they have thrived here. Cost provided $8000 month is for two persons/two bedroom/two bath apartment.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
November 10, 2018

San Ramon - Sunrise Villa Low income units are kitchenette only with microwave and small refrigerator.. The studio is so small it is depressing $2,310 move in fee is waived The one bedroom is almost useless if he has to have a king size bed $2,763 We didn't take photos of them. They don't have any availabe and the wait time is 1 or 2 months. top 2 pictures are of a Studio 393 sq foot It could work for Dad. $4,139 on special The other photos are of the one bedroom approx 450sq 1 Bedroom priced 5,125 Does not qualify for low income Room has full kitchen Can be independent living or assisted $29.00 per month cable Move in fee is $3,500 The assisted living fees are staggered Minimum CAre $1,035 per month 1-2 adl's Moderate Care $2,070 per month 3-4 adl's Maximum Care $3,135 cannot administer insulin shots Set dining hours, salad bar, daily specials and set menus they can order from. Can take food to room but they charge to deliver unless person is sick. coffee, tea, water bar with fruit, pastry, and cookies 2 computers in library, students come in on Saturdays to help learn about them bi-monthly -trips cache casino Restaurant, shopping, movies, sports, and mystery bus trips, etc. can not take him to livermore vet hosp They have a 1 or 2 day visit he could do in that furnished guest apartment we took pictures of.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
April 19, 2018

My tour guide, [name removed] was very nice and thorough. The facility is a bit older than others and they are undergoing remodeling right now. It was a nice facility.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
July 21, 2017

The tour was excellent. [Removed] answered all our questions. Location is great,. However, the building is kind of old, but beautifully decorated.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
May 12, 2017
Verified Review
The food left something to be desired...

My loved one's stay at Villa Sam Ramon is going just fine! The facility and staff are great, and they are taking great care of my loved one! My primary concern is that the food has left something to be desired. Other than this, I don't have many complaints about this facility!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
anonymous - Family/Friend
Independent Living
November 7, 2015
Don't move here!

Do not move your aging parents or grandparents here! While the staff seems "nice" and "friendly" when your loved one is ready to move in, the staff is actually incompetent and rude to not only the residents but, to their family members as well. My grandmother resided in the Assisted Living section. When I went to visit her at meal time, the staff accused me of stealing her and other resident's food. They advised me that I was not "allowed" to sit with her at meal time, as there are a limited number of chairs and meals prepared. I did not come for the meal (which is crap!); I came to spend time with my grandmother. This "rule" should be changed and allow family members to spend time with their loved one at meal time, without having to take them to the larger dining room. If I'm not eating the food, I should not be required to pay to spend time with her. One day at lunch, my grandmother's requested hot meal was somehow missed by the kitchen staff and she was served a cold turkey sandwich with a bag of chips. If you think your family is well-fed, think again. The so called "salads" are usually one - I repeat- ONE leaf of lettuce with some canned fruit on top. For the price you pay for your loved on to live here, you would think the meals would be creative and incorporate all food groups. They do not - the food is tasteless and extremely salty. Forget about asking for anything other than water - the staff will tell you that it has too much sugar and you aren't allowed to have it. Hand-washing and personal hygiene is not a priority at Villa. My grandmother moved in with great health and now it is much worse since living here. Residents are not encouraged to wash their hands before meal time. Since the residents need additional assistance, they should be given hot sanitized towels before all meals to ensure influenza and other contagious symptoms are not spread throughout the facility. Instead, residents sit down and begin eating without washing their hands. This should be a top priority for this type of senior care facility. The staff at Villa requires payment for any and all additional care or services. Half of the time, I question whether they are actually performing these additional services. My grandmother's apartment has gone weeks without being vacuumed or cleaned. Dishes remain the sink and the trash is not emptied for days at a time. Do not bring any valuable clothing to Villa, as the laundry staff may never return the items to your loved one. My grandmother's undergarments have gone missing, causing her to have to wear disposable adult briefs. Residents are not encouraged to participate in activities, but rather to stay in their apartments alone. At this age, it is important for seniors to have social interaction and fun to avoid depression and loneliness. I attended an activity/performance with my grandmother at Villa and the residents looked like zombies. It was a musical performance and while I understand that some residents are immobile, others who are not were not encouraged to dance or participate. The activities schedule needs to be revamped. Although some residents find it fun, bingo and knitting are not mind stimulating activities and do not encourage socialization. I think that the staff should spend more time encouraging residents to participate than socializing amongst themselves. If you want to save yourself the headache and worry, avoid moving your loved one here at all costs.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.5
anonymous - Family/Friend
Independent Living
November 1, 2014
Excellent Facility

Have been very satisfied with service I have received. Of the many facilities I looked at, I feel this was the best choice. Management tries to please you and food is good. I feel the caretakers are above average. Like anywhere, you still need to visit and check on things.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


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Frequently Asked Questions about Ivy Park at San Ramon

Ivy Park at San Ramon offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Ivy Park at San Ramon 8.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (925) 803-9100 to reach a resident at Ivy Park at San Ramon.

To reach a resident at Ivy Park at San Ramon call: (925) 803-9100



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.