Homestead of Augusta

I am happy with Homestead of Augusta. [name removed] is the director and he has been really good with communication, I have been very pleased with him. He has gone out of his way to help my dad transition. I would recommend them to others looking.

We chose Homestead at the time because we were in the midst of the pandemic and where the facility was located, the numbers of covid were less than in our home county. They did did communicate well with us during the pandemic. I would have liked to have known that her walker was broken, they just kept telling me that she was falling. When I went to clean out her room after she passed, I saw that her walker was broken. I think their phone system is not good, they have it clear across the room away from where residents would normally sit with their recliner. I do think they need change where the phone jacks are, because then we could not communicate with her.

Assisted Living may be okay but Memory Care was not. My wife was is in Memory Care. They do not follow their regulations. They do not have housekeeping in Memory Care. I had to clean and vacuum myself. They would put new sheets over a saturated urine pad. I had to change her diapers and clothes myself. I was not happy with the level of care.

Took a tour of this facility. Staff was very friendly and welcoming. Facility was clean and residents can either share an apartment with individual rooms (shared kitchen/bathroom) or if private pay one would get a studio apartment with kitchen/bath. Limited activities and meal service is provided at set times during the day. Residents are able to request snacks, sandwiches and other items outside of set meal times. Nice terrace for residents to enjoy. Small facility that seemed to have caring staff.

Best in town. Excellent facility, excellent tour, thank you. "Mom" was confused by other family information and somewhat by the tour. She has decided that the Fairways is not for her, mainly because it is expensive. She is getting along well at home.