1-20 of 40 reviews
Experience with Oak Park Place
anonymous - Child of resident/client
My loved one is at this facility and really enjoying her stay. It has a great community feel and everyone is close knit which she loves. It is on the pricier side, but I would recommend them to others.
Our tour experience
anonymous - Child of resident/client
Our family had an in person tour and Oak Park is a wonderful facility, and normally on the tour they allow the families to eat meals the residents but since it was during covid they packed us up an evening meal to take home and we thought it was very good. However our big concern is the activities are all on different floors, and if our loved one started having memory loss we did not want to have to worry about them getting lost.
Great experience with rehab
A K - Child of resident/client
My mom had an emergency and after her hospital stay, we were able to get her into Oak Park Place rehab. The staff took great care of her and was always in communication with us. [name removed] , our case worker went above and beyond to make sure we knew everything and actively coordinated her doctor's office, therapists, and her new memory care residence. thank you to all the staff for getting our mom strong again.
Going the extra mile
Debbie L - Child of resident/client
My mother was sent to Oak Park Place for rehab after being in the hospital for a fractured pelvis. We then had to search for an assisted living facility and Oak Park Place graciously let her stay until she could be placed in her new facility. They took very good care of my Mom and our family is very grateful to the whole staff.
Check It Out, and Move In
anonymous - Loved one of resident/client
Oak Park Place Madison did a wonderful job with the care of our loved ones.
Everything was taken care of and available for our loved ones in the community.
The exercise classes was one of the many activities the community offered for the residents. Our loved ones enjoyed the programs in the afternoon that the community had prior to the pandemic.
My loved one really enjoyed the community and everyone was friendly.
All the staff were easy to talk to, and answered all of our questions during the move in process.
Review of Oak Park Place Ruth Nissen - Loved one of resident/client
Our stay was very short here. We looked into a lot of facilities and we chose Oak Park place because my mom had a friend who stayed here and she had a good experience. The facility does offer all levels of care so that it nice. My mom was in a studio and it was good size. She had a nice big bathroom to accommodate wheelchairs. My favorite part about the community was the number of activities that they offered, the food here was good, the friendliness of the staff members, and they were very accommodating. I would recommend the facility. I do think they need to provide a little more care outside of just memory care. They also have rehab right across the street which is very nice.
A Nice Place Susan - Loved one of resident/client
The staff was wonderful. Take the corner room. It has great windows on two walls. They have different floor plans for you to choose from. The food was pretty good, they have lots of menu options. They have an outdoor space for residents to use.
If you ever want to see your loved ones again do NOT put them here!! They are understaffed, What nurses they have treat people HORRIBLE!! They do NOT care about their patients!! Their staff runs around and does anything they feel like doung!! It is so bad they made one of their patients wait for hours just for water!! When you call there concerned about your loved ones all they do is say why are you hollering at me!! TOTALLY RIDICULOUS!!
A great place to care for your loved one.
Kathy - Loved one of resident/client
Oak Park Place has been excellent in every thing we have needed for care for our loved one. They communicate well with each other, patient’s doctors, nursing staff etc..beautiful facility with a very bright and clean environment. They have great staff who seem to enjoy working there..
anonymous - Toured community
So far we have been very happy with the care and rehab of Oak Park.
anonymous - Toured community
This is a beautiful facility. New, well maintained, all-inclusive price. It is the most expensive of the places we toured so far.
High Quality anonymous - Loved one of resident/client
While looking into some options we found that this facility was a better fit for my love ones. My first impression of the facility was that it is high quality in terms of interaction and communication. We had a comprehensive meeting answering our questions and we felt comfortable to where we needed to be. Bottom line is that they are high quality and they actually won an award for customer service in the city of Madison. They also provide many activities for their residents. They explained to me their philosophy and how they want their residents to be as active as possible depending on their care. I would recommend this location. I will say that it is more expensive than others and you get what you pay for, but it’s all depending on what you’re looking for.
well managed facility anonymous - Loved one of resident/client
This is a very well managed facility and everyone here is just so helpful and friendly. I know my Aunt can sometimes be challenging but the staff members handle it very well and they do the best they can. For activities, they offer things like crafts, concerts, and speakers who come in. The only thing they could do better is with the visitor parking. Unfortunately, you have to park in the street and in the winter time…it’s not an easy thing to do. I would recommend this facility to other families.
The staff seems rather competent anonymous - Loved one of resident/client
The staff seems rather competent. They administer my loved one’s medicine regularly and properly. They also seem to keep him out of trouble as well. A few things I think that they can improve on to begin with are the activities. Majority of the residents at this particular location are women and the activities seem to be specifically tailored to them such as cooking and having little children visit. Perhaps they could add more variety that could be beneficial for both genders. The facility itself is relatively neat and organized. However, my loved one is supposed to be receiving assistance bathing once a week, but from what I have noticed he only received assistance once in the entire month of November. I actually have been planning to talk to one person in management but every time I try to find him I seem to miss him. Finally, my loved one doesn’t think the food is too good. He and some other residents have had discussions about it and they state that the cooks try to get too “creative”. They prefer more simplistic options such as hamburgers or pizza. It also might be a question of texture, but I’m not sure. Overall I would still recommend this location to others.
Care and Options anonymous - Loved one of resident/client
This community is nice and there have been some changes that have improved slowly. I do like the cleanliness. They need to have staff that is more caring and they need additional staff that is more available to care for the residents. The menu is ok but they need to make changes. They are offered to be involved with the activities with the other residents. They could improve on some of the cleanings. I would suggest that families tour this community for the care of a family member
Amazing anonymous - Loved one of resident/client
This community is very clean and they offer two sections. The Arbors is for independent living and Oak Park is more for assisted living. The Arbors does offer two meals a day, however we have not yet tried the food. The staff are friendly and helpful. They offer some nice amenities. I would recommend this community.
Not the Right Fit for Us, but Our Tour was Nice anonymous - Toured community
I toured this community for my mother, and her needs. There were many factors that played into where to move my mother to for her needs. This is a nice community, and everyone was very kind. Unfortunately this wasn't the right fit us, but our tour went well overall.
Care for mom anonymous - Toured community
I toured this community for care. The staff was nice and friendly. The do not take medicare for the residents that are needing the assistance. We suggested that families tour this community for care of a loved one.
More about the look instead of the people! anonymous - Toured community
We felt that the community was great. They had a beautiful fireplace in the front and the grounds were nice. We just felt that the community paid more attention to the look of the facility than to the residents. I just did not like that.
I think it could be better dawnomj - Loved one of resident/client
I have concerns that the staff to resident ratio is not high enough. There needs to be more people available to the residents. I am in the building 2 - 4 times a week and there are always people asking me for help as I walk to my mom's room.
I am also concerned about them not having enough activities or a larger variety of activities for all residents. My mom is higher functioning than many of the others and she is bored with the things that are offered to do. She will skip them and sit in her room which is not good.
The nursing staff is good at calling me if any problems came up during the day.
The dining room should be warmer and more cozy. No music playing in the background.
I don't think they clean up my mom's room often enough. Trash is always full.