Oak Park Place Madison

My loved one was previously a resident at Oak Park Place Madison and I visited about once a week. Overall, his experience at this facility was good. From what I could tell, the staff was nice to my loved one. Like all facilities, they are busy. Some staff were better than others. The facility did seem clean. There was not very much communication with the family, I didn't have a person to communicate with. However, hospice communicated with me. So families should just make sure that they have that information.

We toured Oak Park Place Madison during our search for Assisted Living for our loved one. This facility seemed okay. It was very clean and modern. The staff were helpful and welcoming.

Expensive and did not feel welcoming or friendly. Friend had stayed there and did not like as it seemed there were no activities to do there. Here if you go from independent living to assisted you do not move from your apartment.

My dad loved the positive attitude and friendliness of the assisted living staff. He had been on his own for over 40 years, so the move to a facility was a big change, but they were very respectful of his opinions and ways of doing things. When his care needs increased, they were very responsive. This was a perfect fit for him and for us.

My loved one has been at the Oak Park Place location on Nakoma Road for about four weeks. We toured twice and thought it was lovely. Even though there were very few people (neither staff nor residents)around when we toured (not a good sign), my loved one was happy with the apartment. We thought it would be fine. The rooms are very nice and there are a couple great staff members who are qualified and able to deliver good care. But in general, they are extremely short-staffed in many departments, the staff on the floor is inexperienced, and they don't seem to be able to deliver the care that is necessary for my loved one. Considering the price, it is extremely disappointing. I know it's extremely difficult times right now for hiring and retaining staff at care facilities, and residents can be challenging to care for. Even so, I would not recommend Oak Park Place Nakoma.

Our family member was a resident for several years at the Arbors where the community and the evening meal was greatly enjoyed. A change in medical condition and a hospital error on discharge created a difficult situation. The housing director and the nursing home staff were incredible in assisting us to getting the resident safely placed and eventually transitioned into an assisted living apartment. We are grateful for all the competent staff that made a hard situation much easier. We would highly recommend the Oak Park Community.

Our family had an in person tour with Oak Park Place and we thought the tour was very good. We believe at the time when mom would of been on a waiting list because they were full, but it was an excellent experience.

I had a great tour experience at Pak Park Place Madison. The facility is clean and from what I saw is well run. They had a mix of independent living, assisted living and memory care offered.

My one suggestion would be to keep the resident's rooms clean. My loved one's was awful. Many times I asked for a vacuum to do it myself and was told there wasn't one. The bathroom was rarely cleaned....I did it myself. He is no longer a resident here.

The facility is clean. And the staff is addressing my mother's needs.

Oak Park Place was a nice facility, but it was too large and we were scared our loved one would get lost in the shuffle. It was brand new when we toured and not a lot of people were around, so it was hard to get a good feel for what it would be like.

My loved one is at this facility and really enjoying her stay. It has a great community feel and everyone is close knit which she loves. It is on the pricier side, but I would recommend them to others.

Our family had an in person tour and Oak Park is a wonderful facility, and normally on the tour they allow the families to eat meals the residents but since it was during covid they packed us up an evening meal to take home and we thought it was very good. However our big concern is the activities are all on different floors, and if our loved one started having memory loss we did not want to have to worry about them getting lost.

My mom had an emergency and after her hospital stay, we were able to get her into Oak Park Place rehab. The staff took great care of her and was always in communication with us. [name removed] , our case worker went above and beyond to make sure we knew everything and actively coordinated her doctor's office, therapists, and her new memory care residence. thank you to all the staff for getting our mom strong again.

My mother was sent to Oak Park Place for rehab after being in the hospital for a fractured pelvis. We then had to search for an assisted living facility and Oak Park Place graciously let her stay until she could be placed in her new facility. They took very good care of my Mom and our family is very grateful to the whole staff.

Oak Park Place Madison did a wonderful job with the care of our loved ones. Everything was taken care of and available for our loved ones in the community. The exercise classes was one of the many activities the community offered for the residents. Our loved ones enjoyed the programs in the afternoon that the community had prior to the pandemic. My loved one really enjoyed the community and everyone was friendly. All the staff were easy to talk to, and answered all of our questions during the move in process.

Our stay was very short here. We looked into a lot of facilities and we chose Oak Park place because my mom had a friend who stayed here and she had a good experience. The facility does offer all levels of care so that it nice. My mom was in a studio and it was good size. She had a nice big bathroom to accommodate wheelchairs. My favorite part about the community was the number of activities that they offered, the food here was good, the friendliness of the staff members, and they were very accommodating. I would recommend the facility. I do think they need to provide a little more care outside of just memory care. They also have rehab right across the street which is very nice.

The staff was wonderful. Take the corner room. It has great windows on two walls. They have different floor plans for you to choose from. The food was pretty good, they have lots of menu options. They have an outdoor space for residents to use.

HORRIBLE, HORRIBLE,HORRIBLE If you ever want to see your loved ones again do NOT put them here!! They are understaffed, What nurses they have treat people HORRIBLE!! They do NOT care about their patients!! Their staff runs around and does anything they feel like doung!! It is so bad they made one of their patients wait for hours just for water!! When you call there concerned about your loved ones all they do is say why are you hollering at me!! TOTALLY RIDICULOUS!!

Oak Park Place has been excellent in every thing we have needed for care for our loved one. They communicate well with each other, patient’s doctors, nursing staff etc..beautiful facility with a very bright and clean environment. They have great staff who seem to enjoy working there..