Heatheridge Assisted Living

Everyone was welcoming. They were in the middle of a remodel so that made it more difficult for someone with sight issues. When my mom is ready to make the move permanent it will be at Heatherridge. I have sent several people I know here to tour with them.

We picked this community, because of the cost and the kitchen is like a restaurant to them.

They have friendly staff. Improvement could be made in lowering cost for the residents. Not always able to get in touch with someone after hours. It has only happened a couple of times.

The Marketing Director and Intake Specialist were very nice and helpful. The community made sure to have the new resident's name on the door to make my loved one feel special. The room was nice for my loved one. We had no negative problems with the community.

We ended up having to move my loved one out of the community due to some additional health concerns. This wasn't the right place for my loved one, but it was a good community while we were here. The staff communication was great with the family.

All of the people here are extremely nice. The cleanliness of the place is outstanding and I think it is a great value for the money. The food is the only complaint, their vegetables always look like they have been sitting in water for a long time. I think they offer too many high carb meals and they should encourage more grilled things vs. fried. They give the residents deserts and I think it would be beneficial if they just let the residents ask for it instead of just handing it out to everyone. Overall I would recommend Heatherridge to others looking.

I am totally satisfied but they are a little lacking on communication from the administration side. The nursing side communication with the family is good. The food has been good for my loved one. Some of the activities have been limited due to the pandemic.

I didn't have any complaints. The staff were easy to deal with.

I am am very grateful for the care Heatheridge provides to my Uncle. [Name removed] went above and beyond in helping me get my Uncle moved into Heatheridge and she and her staff have continued to be very helpful w his day-to-day quality of life. He is more active now; and is in better spirits too! A big thank you to the Heatheridge Team!

I had been looking around at facilities and decided on Heatheridge Residential Care to move my mom into. My mom was hesitate (to the point of refusing) in making any kind of move. Afraid of this big change; she was scared and nervous. Now, she is so happy! Everyone there has been so helpful, patient and friendly in making her transition easy and comfortable. They are under new management and have been making tremendous positive changes which is exciting. The facility is clean and picked up. No bad smells. The food is great and I love how they make all the holidays special. The residents have several activities to choose from throughout the week. I have been so appreciative of the fact that they have encouraged my mom to join in and mingle. That has truly helped!! I would recommend Heatheridge!

This community is really lovely, Nice and clean. All the staff were nice and helpful. But they turned away my sister because she was to sick. And they didn't even come out and actually interview her they just took the orders from the doctor and I think they should have at least screened her. I would still recommend this place.