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Heartlands at Severna Park

715 Benfield Rd, Severna Park, MD 21146
3.0
Review Score
19 reviews

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anonymous - Family/friend
5.0
Wonderful Staff

The staff at HeartLands Assisted Living at Serverna Park has been wonderful. They are caring for my sister very well. They have been very accommodating, and communicate very well with me. There are activities available here and there, she likes the food, the community is clean. I would recommend them to anyone.... Read more

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About the facility Heartlands at Severna Park

Welcome to HeartLands, a Five Star Senior Living community! Our gracious, upscale community, only 15 minutes from historic Annapolis, is nestled in a wooded lot with an impeccably maintained building and grounds. We offer 24-hour staff, respectful caregivers, Assisted Living with additional levels of care, a secured dementia/Alzheimer's unit, therapy programs and an on-site team of specialists, as well as group social events and much more. Our interior is tastefully appointed with a lobby reminiscent of a fine hotel. You will be captivated by the grand staircase, elegant dining room, library, sun porch, cafe, recreation areas and outdoor patios and gardens. For your enjoyment, we offer gourmet and book clubs, bridge, bingo and high tea, as well as live entertainment and outings to museums and area shopping. HeartLands at Severna Park has many lifestyle conveniences to make your experience comfortable and inviting!

Please call Anne today to schedule a tour!

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heartlands at Severna Park is a community within Five Star Senior Living properties. See all Five Star Senior Living communities.

Pricing for Heartlands at Severna Park

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

Heartlands at Severna Park715 Benfield Rd, Severna Park, MD 21146
Morningside House of Friendship7548 Old Telegraph Rd, Hanover, MD 21076
Annapolitan Assisted Living84 N Old Mill Bottom Rd, Annapolis, MD 21409
Arcadia of Crofton II1260 Defense Hwy, Gambrills, MD 21054
3.0
Review Score
19 reviews
9.6
Review Score
107 reviews
9.2
Review Score
6 reviews
9.2
Review Score
6 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care

Amenities at Heartlands at Severna Park

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

Reviews
for Heartlands at Severna Park

Write a Review
3.0
Review Score
19 reviews

Review Score

19 reviews
3.0

Out of 10


5 star

64%

4 star

22%

3 star

11%

2 star

6%

1 star

0%

A Place for Mom has scored Heartlands at Severna Park with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heartlands at Severna Park has 19 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.4

Meals & Dining

2.0

Care Services

4.3

Activities

4.4

Staff

3.0

Value for Cost

4.3

Overall Experience
12
4
2
1
0
Date Submitted
0
1
1
Reviewer
0
10
8
0
Care Received
1
18
1-19 of 19 reviews
Sort by

3.0
anonymous - Family/Friend
Assisted Living
March 29, 2023
Verified Review
Disappointed with Heartlands

I think that memory care needs more than 2 staff members to adequately take care of your loved ones. The food is really bad here. She fell numerous times at Heartlands and we were very concerned about her not being able to call for help- she didn't ever remember to. She fell numerous times at Heartlands and we were very concerned about her not being able to call for help- she didn't ever remember to. They said we will just keep reminding her. That is when we asked for cameras so we could monitor her. They said no. I finally said she needs memory care, but memory care is depressing there. They never take them (9) out for the activities in the main side. Not very pleasant to the residents. Overworked.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

4

Staff

3

Value for Cost

3

Response from Heartlands at Severna Park

March 30, 2023

Thank you for sharing your concerns with us. We take all feedback seriously as we always value input from our families in our efforts to continually improve the care we provide. I am the Executive Director and would welcome the chance to speak with you directly so I may learn more about your experience. Please contact me at the community at your earliest convenience.


5.0
anonymous - Family/Friend
Memory Care
May 23, 2016
Verified Review
Wonderful Staff

The staff at HeartLands Assisted Living at Serverna Park has been wonderful. They are caring for my sister very well. They have been very accommodating, and communicate very well with me. There are activities available here and there, she likes the food, the community is clean. I would recommend them to anyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
joansch - Family/Friend
Memory Care
November 6, 2015
Verified Review
The Perfect Assisted Living Home

We are thrilled with everything about Heartlands. My mother-in-law moved in a little over a month ago and she is very happy. She says the food is "wonderful" and she is making friends. We have seen a big improvement in her -- she's more alert, getting stronger and able to do more. The staff at Heartlands is outstanding. They are always willing and available to answer questions or help out. On a day when my MIL had an early doctor appt and would have missed breakfast, they made her a box to go so she could eat in the car while I drove her. She has dialysis three times a week during the lunch hour, and the staff makes her a box lunch so she can eat when she gets back. Whatever she needs, they find a way to make it work out. We couldn't be happier and highly recommend Heartlands to anyone looking for assisted living. It doesn't get any better!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
November 2, 2015
Verified Review
Comfortable atmosphere

This is a nice facility. They keep it clean and well organized and maintained. The staff is always helpful and very nice. The food is okay, but it could be better. I do like the comfortable atmosphere of the place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Memory Care
October 23, 2015
Verified Review
Caring, friendly and attentive staff

The staff here is very caring, friendly and attentive. The building itself is clean and well maintained. The level of care is great and the nursing staff is excellent. The only improvement that needs to be made is the quality of the food. It could be better.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
anonymous
Memory Care
August 28, 2015

Great staff, loved the level of care given

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Harry and Dolly - Toured community
Memory Care
August 28, 2015

Love the place, great people to care for your loved ones

Cleanliness

4.5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Family/Friend
Memory Care
March 5, 2015
Verified Review
Wonderful place!

I think they do a wonderful job at HeartLands Assisted Living. The facility itself is clean and well kept, and the staff are all kind, caring, and extremely attentive. It really is a nice place, and I would recommend it to others looking into care in the area.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Loved one - Family/Friend
Memory Care
September 30, 2014
Verified Review
Nice place, overall!

We're very pleased with how things have gone at Heartlands so far! The staff are very friendly, very pleasant and calming, and extremely helpful in whatever we've asked of them. They are worth a look, if you are looking into options in the area!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Andrea - Family/Friend
Memory Care
July 10, 2014
Verified Review
Other than that we are very happy.

They are very clean and friendly. They are pretty attentive and responsive, and they have plenty of activities. The only thing is that they hate the food. There have been various issues with service, the vegetables aren't cooked enough, and sometimes the fish is overcooked. Other than that we are very happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
May 21, 2014
Verified Review
a long search ended at Heartlands

My first experiences are all about the search, review, visits, and meeting the staff (directors and caregivers.) Over a few months we reviewed many, visited a few, and concluded that The Heartlands of SP offered the best value. The Heartlands folks were best able to articulate and offer a plan for my 93 year old Mom's last years. They have relationships in place with other providers to accommodate her inevitable declines. My mother will require a lot of assistance in the future, and Heartlands seems more than able to deal with all her issues. We found a lovely corner room that offers great cross ventilation, and we're allowed to decorate to suit Mom. I can not yet offer review of their care services because she has not yet moved in. I do have high hopes and expectations based on interviews with all the key staff. Also, current residents of Heartlands I spoke with expressed satisfaction, comfort, and high praise for the facility. The residents are happy; this alone has to be good.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
April 16, 2014
Verified Review
Very nice, Anne was very in...

Very nice, Anne was very informative, they seemed to be very active in the assisted living areas. But we didn't see a lot going on in the memory care area while we were there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
Darlene P - Family/Friend
Memory Care
February 7, 2014
Concerned Daughter responds

Dear Anonymous, I was shocked to see your note. Apparently you have not been around long. The Bridges unit, as you call it, is not a unit at all but home to my mom. The people who work there have become a part of our family. We like the size of the rooms because they are not overwelming, which someone with dementia or Alzheimers needs. You say the decor is boring, we find it very much like home and soothing to mom. Those with dementia need this type of decoration. In regards to people set around all day doing nothing......it seems you do not spend much time at the home. This is not a cruise ship, but a place where my mom can get her physical, social and spiritual needs met. I am surprised how many activities they do have with all the different types of dementia they deal with. Before you "not recommend" a place I would suggest you spend time in the home and pick up a book, maybe the "36 hour day" (this book helped me) to learn more about dementia. I know it is hard to have a loved one need to leave us and go to a home, but you can rest (if you are a daughter or son) knowing you have picked one of the best places. A concerned Daughter.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5


4.5
Jane Hargrave - Family/Friend
Memory Care
February 7, 2014
Heartlands at Severna Park Dementia area

My mother-in-law has lived at Heartladns for several years. The care in the dementia area is EXCELLENT!! They even send us pictures of their events- yesterday they had a tea party for the ladies and it was wonderful. The staff are caring and always there for me. One of the reasons I chose Heartlands is because it is small and intimate.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
Anonymous - Toured community
Memory Care
February 6, 2014
Not good for dementia

This facility is not good for dementia. The Bridges unit is horrible. They sit around all day and do nothing. It is small and the décor is horribly boring. I do not recommend this place for dementia.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5

Response from Heartlands at Severna Park

February 7, 2014

Heartlands at Severna Park has been a part of the Anne Arundel Community for 16 years. Our home has a proven track record with consistent family referrals in both our Assisted living and Dementia areas (Bridge to Rediscovery) . Our Bridge to Rediscovery area is purposely small so our loving staff are able to give the best and most individualized attention to each of our residents. We currently have a wait list of both current families and outside families who find real value in a small and intimate dementia area. The décor was part of a professional community renovation in 2009 and in line with the recommendations of The Alzheimer’s Association. Our unit is designed to meet the care and comfort needs of our residents. Activity programming takes place throughout the day and is sometimes difficult to see on a tour, but we would welcome you to come and witness our program in progress. And experience the many successes we have in bringing dignity and increased function to our resident through our Award Winning Bridge to Rediscover programming. Our activities range from individual, to group, live entertainment to lunch outings. We would welcome a return visit!


4.0
A Place For Mom Customer - Toured community
Memory Care
January 8, 2014
Verified Review
Love this place, but it's p...

Love this place, but it's probably too expensive.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
Very impressed. Meets our needs.

Very impressed. Meets our needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
A Place For Mom Customer - Toured community
Memory Care
December 20, 2012
Verified Review
Really liked this place. Spent 2 hour...

Really liked this place. Spent 2 hours there. Nice size rooms.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
A Place For Mom Customer - Toured community
Memory Care
December 17, 2012
Verified Review
24-hour nursing staff; bridge, gourm...

24-hour nursing staff; bridge, gourmet and book clubs; doesn't take colostomy patients

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Additional reviews gathered from Senior Advisor

Neighborhood around Heartlands at Severna Park

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Frequently Asked Questions about Heartlands at Severna Park

Heartlands at Severna Park offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heartlands at Severna Park 3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (410) 729-1600 to reach a resident at Heartlands at Severna Park.

To reach a resident at Heartlands at Severna Park call: (410) 729-1600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.