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Heartis San Antonio

15430 Huebner Rd, San Antonio, TX 78248

8.1
Review score
70 reviews
Add review
8.1
Review score
70 reviews
5 star
80%
4 star
13%
3 star
1%
2 star
3%
1 star
3%
See all reviews
8.0
Review score
3058 reviews
114 facilities
For pricing & availability:
(866) 374-4058
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Heartis San Antonio
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Carrie
-
Family/friend
5.0
Heartis San Antonio is the heart of senior assisted living
I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my

About the facility
Heartis San Antonio

At Heartis San Antonio, we put our heart into all that we do. We offer the support you need whenever you need it, with professionally trained staff that can assist with a variety of health and personal care needs ranging from memory care to simple activities of daily living such as bathing, grooming, dressing, medication management, and more. Residents have access to a variety of unique community perks and wellness programs, too. We actively encourage residents to use our art room, relaxing spa, game room, theater, and more, as we’re fully committed to supporting your senior living experience in all we do. When you open the door at Heartis San Antonio, you open the door to an extended support system which evolves according to your needs, so you can age in place comfortably. We’re here to ensure that your dream retirement is a reality!

Our Community

If you’re searching for peace of mind and a stress-free lifestyle, you’ve found it! We have a 24/7 emergency call system, as well as nursing and wellness team members onsite to ensure residents’ protection at all times. We’ll also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Heartis San Antonio

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Provides discounts to veterans, teachers and employees of certain companies.

Tours
at Heartis San Antonio

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Heartis San Antonio community exterior
Heartis San Antonio

15430 Huebner Rd, San Antonio, TX 78248

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

8.1
Review score
70 reviews
8.1
Review score
70 reviews
5 star
80%
4 star
13%
3 star
1%
2 star
3%
1 star
3%
10
Review score
55 reviews
10
Review score
55 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
4%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
9.7
Review score
75 reviews
9.7
Review score
75 reviews
5 star
72%
4 star
23%
3 star
1%
2 star
1%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

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Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Reviews

for Heartis San Antonio

8.1Review score70 reviews
8.1
Review score
70 reviews
5 star
80%
4 star
13%
3 star
1%
2 star
3%
1 star
3%
Frontier Senior Living
8
Review score3058 reviews114 communities
Write a review
A Place for Mom has scored Heartis San Antonio with 8.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Heartis San Antonio has 70 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.3
Meals & Dining
3.7
Activities
4.6
Value for Cost
4.6
A Place for Mom has scored Heartis San Antonio with 8.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Heartis San Antonio has 70 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Frontier Senior Living
8
Review score3058 reviews114 communities
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 70 reviews
Carrie - Family/friend
Assisted Living
January 26, 2024
5.0
Verified Review
Heartis San Antonio is the heart of senior assisted living
I definitely recommend the facility. Staff is great and make a point to get to know the residents. Housekeeping is also great. There is never a bad smell or odor in the building anywhere. Which is a huge thing, in my opinion. Food is excellent. Several family members have had meals with my parents. All have said the same. Communication has been good. There was a rough patch at the beginning. But I suspect it was on our part as much as anything. Being new and all. I feel very comfortable with my parents being here. It gives me a great sense of relief. And they have been really on top of watching my dad with his dementia issues.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis San Antonio
January 29, 2024
Hi Carrie, Thank you for your kind words. We are happy to hear your loved one is feeling cared for and comfortable at Heartis San Antonio. We always strive to care for our residents and give them the best quality of life here.
JW - Family/friend
Assisted Living
December 14, 2023
5.0
Verified Review
Review for Heartis San Antonio
They are caring and you can tell it's genuine. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis San Antonio
December 15, 2023
Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis San Antonio. Thank you so much for taking the time to leave this feedback.
Abirra K Nartel - Toured community
Assisted Living
July 18, 2023
5.0
Top-notched
My aunt has been a patient at Heartis San Antonio for about a year. It has been and continues to be a fantastic experience. [name removed] and [name removed], the directors, are always kind and friendly, keep an open line of communication available, and most importantly, ensure that the residents are properly cared for and safe. If you are wanting to place a loved one in a community, I highly recommend that you visit Heartis. My mother was even encouraged to move from her current residence at [removed].
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Heartis San Antonio
July 21, 2023
Hi Abirra, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Heartis San Antonio Assisted Living. Thank you so much for taking the time to leave this feedback.
Ann M - Family/friend
Assisted Living
March 14, 2023
2.0
Staffing Issues
We have been very disappointed recently with the service at Heartis. On multiple occasions Mom had to wait for over an hour for breakfast because “no one showed up” to cook. The wait staff is slow and often all other staff have to “pitch in” to cover. The staff that is supposed to respond to the button pagers are taking forever to respond. Such a lovely place with so much potential, but significant staffing issues.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
1
Meals & Dining
1
Activities
4
Value for Cost
2
Response from Heartis San Antonio
March 16, 2023
Good afternoon, I apologize for the disappointment, I would love to schedule a time to discuss options and feedback. Please let me know when you are available. Kindly, Executive Director
NL - Family/friend
Assisted Living
January 12, 2023
5.0
Verified Review
Stlyish Community with a Family Feel
The facility is just gorgeous. I have always been met with smiles and friendliness of the staff. It would be nice, if the medical team informed me when my loved one is running low on medication. They can improve on communication, and they can offer better food options. Also, they keep the residents active with the activites.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
4
Value for Cost
5
Response from Heartis San Antonio
January 20, 2023
Hi there, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.
Anonymous - Family/friend
Memory Care
July 14, 2022
4.5
Verified Review
Great Hospice in the Memory Care Unit
I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.
Cleanliness
4.5
Friendliness
4
Care Services
4
Staff
4.5
Meals & Dining
4
Value for Cost
4
Response from Heartis San Antonio
October 6, 2022
Thank you so much for taking the time to leave this review. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thank you!
anonymous - Toured community
Memory Care
March 28, 2022
5.0
Verified Review
tour review
Our family had an in person tour and this was our second choice it was a great tour and seemed to have great activities.
Child of memory care resident - Family/friend
Assisted Living
March 27, 2022
2.0
Lots of promises, but ...
Many caregivers and other staff were diligent, kind, caring. But the place gave them no tools to succeed. They do a great sales job, though, boasting about a fancy multi-point care program that enriches lives of dementia patients. No such thing. In fact, no one there understands dementia at all. Just your standard MC place with high turnover and absenteeism. Promised multiple food options for each meal. Nope. Always a surprise, never a choice. Care plans were not discussed or executed. Attrition and absenteeism off the charts, with no "system" to share resident info with new shifts or staff. Appeared to be no training for new staff. Many didn't know safe transfer methods. Persistent short-staffing ... Sometimes only one person all night. Often, no check-ins for 4-7 hours; loved one would be crawling on the floor naked and cold. Careless housekeeping. Too many promises, too high a price for a same-old-care experience. Save your money and don't fall for the sales pitch.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
4
Value for Cost
2
anonymous - Family/friend
Memory Care
February 9, 2022
3.0
Verified Review
Would recommend for independent living only
We had a good experience with the facility itself and the administrator, but there was a lot of turnover in the caregivers. There is not enough caregivers in that large of a facility to properly take of those who do need help. The same goes for their memory care facility. If you have a family member who needs some care, then they may not always get it. I would recommend the facility for more independent people.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
5
Activities
3
Value for Cost
3
anonymous - Toured community
Assisted Living
September 7, 2021
4.0
Verified Review
My tour review
I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.
anonymous - Family/friend
Assisted Living
July 30, 2021
5.0
Verified Review
Highly recommend it
The director was very friendly when we initially toured Heartis, and all of the staff members have been wonderful. The location is great, the amenities are great and new. The price is great for the quality of the community and the quality of the amenities. The staff has made the transition for our loved one very smooth, they have gone above and beyond for our family and have been extremely helpful. We are happy with them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
July 29, 2021
5.0
Verified Review
Highly Recommend
Heartis San Antonio has been been absolutely amazing. I would give them a 20 on a scale of 1 to 5. I would tell others looking into the facility to not be afraid to move their loved ones here. I wish we would have moved her sooner. She is very happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John M - Resident/client
Assisted Living
June 16, 2021
5.0
Verified Review
Our experience here has been great
Before coming here my wife was in assisted living and I was in independent living so I was only allowed to visit her. Now coming here we are both able to live with each other again and take care of each other. We would recommend the Heartis San Antonio community to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
June 5, 2021
4.0
Toured on [date removed]. Very large and bustling facility. Lots of things to do but for my dad it would be too overwhelming. Very nice place for those who want lots of entertainment. Rooms are large with lots of storage and modern features. Lots of caregivers available.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
April 15, 2021
5.0
very nice facility - Boutique hotel feel. Seemed to have a small community. Would have liked to have gotten more information about activities or groups planned at the community . Very impressed with the director of the facility and the amenities offered . would be a good transition from someone living in an upscale senior living community to Assisted Living or Memory Care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 16, 2021
4.0
I visited Heartis on [date removed] and met with [name removed]. The facility is top of my list at this point. Really friendly and attentive staff. The atmosphere is very uplifting and more along the lines of what I think [name removed] would be comfortable with.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Heartis San Antonio
January 23, 2021
Thank you so much for your kind review, when your ready we would love to help you and your family.
anonymous - Toured community
Memory Care
September 9, 2020
5.0
I like everything I've seen'heard about this place so far. Not sure about price. [name removed] has been doing this for 20 years and seems very involved with his residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heartis San Antonio
October 7, 2020
Thank you for your review and if there is anything we can help with we are here for you.
anonymous - Family/friend
Memory Care
September 13, 2019
5.0
Verified Review
Review of Heartis
Although my family member was in this community for only a short time, I found the people to be exceptionally helpful, considerate and even loving. The facility is lovely and well-suited to accommodate variety of needs. I recommend Heartis to anyone looking for a safe, secure and "people-first" community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Wayne Edmark - Family/friend
Memory Care
September 11, 2019
5.0
Verified Review
Review of Heartis
[Name removed] and the Heartis staff are outstanding! The compassion and love they poured out on my father was 2nd to none! I can't express my sincere appreciation everyone on the staff! The best in the business!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heartis San Antonio
September 26, 2019
Thank you for your kind review! :D
Gabrielle - Family/friend
Memory Care
August 28, 2019
5.0
Verified Review
Review of Heartis San Antonio
After searching and looking at 20+ senior communities, my brother and I decided on Heartis. Mom has been at Heartis for 2 years and we still feel that we made the best decision. The staff is very nice, kind and helpful and the administrator [name removed] is just the best. He is caring to all the residents and is constantly making improvements to make the residence feel comfortable and cared for.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heartis San Antonio
September 10, 2019
We're so happy you found the right place for your Mom. Two years in, she's become such an important part of our community!
Viewing 1-20 out of 70 reviews

Amenities
at Heartis San Antonio

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Anytime Dining
  • No Sugar
  • Low / No Sodium
  • Room Service
  • Special Dining Programs
  • Guest Meals
  • International Cuisine
  • Gluten-free
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Pureed Meals

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio
  • Private Bath
  • Central Fireplace
  • Library

Recreational areas

  • Golf Course or Putting Green
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Jacuzzi
  • Raised Garden Beds
  • Piano or Organ
  • Game Room

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Visiting Rabbi
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Resident Band or Musicians
  • Walking Club
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Adventist Services
  • Karaoke
  • Bible Study Group
  • Devotional Activities Offsite
  • Catholic Services
  • Intergenerational Programs
  • Other Religious Services
  • Montessori Programs
  • Community Service Organizations
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Gardening Club
  • Cooking Club
  • Men's Club
  • Tai Chi
  • Stretching Classes
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Christian Services
  • Live Musical Performances
  • Light Therapy Programs
  • Reminiscence Programs
  • Bridge Club
  • Art Classes
  • Birthday Parties
  • Choir / Singing Club
  • Trivia Games
  • Holiday Parties
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Jewish Services
  • Activities On-site
  • Community Service Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning

Neighborhoods
around Heartis San Antonio

See what the neighborhood has to offer and what’s nearby:
Heartis San Antonio in google map

Frequently Asked Questions
about Heartis San Antonio

Heartis San Antonio offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heartis San Antonio 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 492-1928 to reach a resident at Heartis San Antonio.

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3%
Studio, 1bd, Semi-Private
Ventura Hills is located in a quiet neighborhood in San Antonio, Texas. We are very close to the North Star Mall as well as to Olmos Basin Park, both of which provide popular outings for our residents.We provide personalized care in a nurturing environment. Individual care plans are developed for...
Brookdale Medical Center Kingsley community exterior

Brookdale Medical Center Kingsley

9000 Floyd Curl Drive, San Antonio, TX 78240
Starting at $X,XXX+ monthly
8.4
Review score
52 reviews
8.4
Review score
52 reviews
5 star
40%
4 star
27%
3 star
17%
2 star
4%
1 star
12%
Studio
Your life can be as engaging, enjoyable and seamless when you join our upscale assisted living community that also offers Alzheimer’s and dementia care services. As an assisted living resident in our home-like San Antonio, Texas, community, you’ll enjoy a busy social calendar, both on and off...
Adante Assisted Living & Memory Care community exterior

Adante Assisted Living & Memory Care

2739 Cembalo Blvd, San Antonio, TX 78230
Starting at $X,XXX+ monthly
8.0
Review score
64 reviews
8.0
Review score
64 reviews
5 star
73%
4 star
22%
3 star
2%
2 star
0%
1 star
3%
Studio, 1bd, 2bd
Life at Adante Assisted Living & Memory Care revolves around modest luxury, personal freedom, and optimal health. Comfortable surroundings, social activity, delicious meals, accommodating staff, and a prime location come together on this unique campus to form a fresh and vivacious lifestyle....

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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