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I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.... Read more
At Heartis Senior Living, we put our heart into all that we do. We offer the support you need whenever you need it, with professionally trained staff that can assist with a variety of health and personal care needs ranging from memory care to simple activities of daily living such as bathing, grooming, dressing, medication management, and more. Residents have access to a variety of unique community perks and wellness programs, too. We actively encourage residents to use our art room, relaxing spa, game room, theater, and more, as we’re fully committed to supporting your senior living experience in all we do. When you open the door at Heartist Senior Living, you open the door to an extended support system which evolves according to your needs, so you can age in place comfortably. We’re here to ensure that your dream retirement is a reality!
If you’re searching for peace of mind and a stress-free lifestyle, you’ve found it! We have a 24/7 emergency call system, as well as nursing and wellness team members onsite to ensure residents’ protection at all times. We’ll also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.
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4.5
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Response from Heartis San Antonio
October 6, 2022Thank you so much for taking the time to leave this review. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thank you!
Our family had an in person tour and this was our second choice it was a great tour and seemed to have great activities.
Many caregivers and other staff were diligent, kind, caring. But the place gave them no tools to succeed. They do a great sales job, though, boasting about a fancy multi-point care program that enriches lives of dementia patients. No such thing. In fact, no one there understands dementia at all. Just your standard MC place with high turnover and absenteeism. Promised multiple food options for each meal. Nope. Always a surprise, never a choice. Care plans were not discussed or executed. Attrition and absenteeism off the charts, with no "system" to share resident info with new shifts or staff. Appeared to be no training for new staff. Many didn't know safe transfer methods. Persistent short-staffing ... Sometimes only one person all night. Often, no check-ins for 4-7 hours; loved one would be crawling on the floor naked and cold. Careless housekeeping. Too many promises, too high a price for a same-old-care experience. Save your money and don't fall for the sales pitch.
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We had a good experience with the facility itself and the administrator, but there was a lot of turnover in the caregivers. There is not enough caregivers in that large of a facility to properly take of those who do need help. The same goes for their memory care facility. If you have a family member who needs some care, then they may not always get it. I would recommend the facility for more independent people.
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I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.
The director was very friendly when we initially toured Heartis, and all of the staff members have been wonderful. The location is great, the amenities are great and new. The price is great for the quality of the community and the quality of the amenities. The staff has made the transition for our loved one very smooth, they have gone above and beyond for our family and have been extremely helpful. We are happy with them.
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Heartis San Antonio has been been absolutely amazing. I would give them a 20 on a scale of 1 to 5. I would tell others looking into the facility to not be afraid to move their loved ones here. I wish we would have moved her sooner. She is very happy.
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Before coming here my wife was in assisted living and I was in independent living so I was only allowed to visit her. Now coming here we are both able to live with each other again and take care of each other. We would recommend the Heartis San Antonio community to others.
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Toured on [date removed]. Very large and bustling facility. Lots of things to do but for my dad it would be too overwhelming. Very nice place for those who want lots of entertainment. Rooms are large with lots of storage and modern features. Lots of caregivers available.
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very nice facility - Boutique hotel feel. Seemed to have a small community. Would have liked to have gotten more information about activities or groups planned at the community . Very impressed with the director of the facility and the amenities offered . would be a good transition from someone living in an upscale senior living community to Assisted Living or Memory Care.
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I visited Heartis on [date removed] and met with [name removed]. The facility is top of my list at this point. Really friendly and attentive staff. The atmosphere is very uplifting and more along the lines of what I think [name removed] would be comfortable with.
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Response from Heartis San Antonio
January 23, 2021Thank you so much for your kind review, when your ready we would love to help you and your family.
I like everything I've seen'heard about this place so far. Not sure about price. [name removed] has been doing this for 20 years and seems very involved with his residents.
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Response from Heartis San Antonio
October 7, 2020Thank you for your review and if there is anything we can help with we are here for you.
Although my family member was in this community for only a short time, I found the people to be exceptionally helpful, considerate and even loving. The facility is lovely and well-suited to accommodate variety of needs. I recommend Heartis to anyone looking for a safe, secure and "people-first" community.
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[Name removed] and the Heartis staff are outstanding! The compassion and love they poured out on my father was 2nd to none! I can't express my sincere appreciation everyone on the staff! The best in the business!
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Response from Heartis San Antonio
September 26, 2019Thank you for your kind review! :D
After searching and looking at 20+ senior communities, my brother and I decided on Heartis. Mom has been at Heartis for 2 years and we still feel that we made the best decision. The staff is very nice, kind and helpful and the administrator [name removed] is just the best. He is caring to all the residents and is constantly making improvements to make the residence feel comfortable and cared for.
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Response from Heartis San Antonio
September 10, 2019We're so happy you found the right place for your Mom. Two years in, she's become such an important part of our community!
[Name removed] and the Heartis staff are outstanding! The compassion and love they poured out on my father was 2nd to none! I can't express my sincere appreciation everyone on the staff! The best in the business!
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Heartis is a beautiful community with passionate leadership and staff. I;m in my late 40s and joke with my mom who lives in Iowa that she should "live" here so I can visit and live here part time myself
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Friendly, lively and beautiful facility
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Super impressed with the staff; super friendly and kind
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Beautiful lobby/meeting area. The grounds are beautiful
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See what the neighborhood has to offer and what’s nearby:
Heartis San Antonio offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Heartis San Antonio has received an average review rating of 4.6 based on 65 reviews. See all reviews.
Call (210) 492-1928 to reach a resident at Heartis San Antonio.
To reach a resident at Heartis San Antonio call: (210) 492-1928
4.2
Studio, 1bd, 2bd, Semi-Private
Nestled in the heart of one of San Antonio's most desirable and beautiful areas, The Laurels in Stone offer relaxed resort-style assisted living. The atmosphere is welcoming and gracious, including beautifully appointed rooms and amenities you'd come to expect from an exceptional senior living...
3.7
Studio, 1bd, Semi-Private
Your life can be as engaging, enjoyable and seamless when you join our upscale assisted living community that also offers Alzheimer’s and dementia care services. As an assisted living resident in our home-like San Antonio, Texas, community, you’ll enjoy a busy social calendar, both on and off...
4.6
Studio, 1bd, Semi-Private
Our pet-friendly community in San Antonio, Texas, offers both assisted living for seniors needing a little help with day-to-day activities and memory care for those who have been diagnosed with Alzheimer's or another type of dementia.As an assisted living resident at our community, you’ll relish...
4.0
Studio, 1bd, 2bd, Semi-Private
Welcome to a life of leisure and luxury at our upscale assisted living and memory care community in the extraordinary, historic and culture-rich city of San Antonio, Texas. Your fine living includes well-appointed common areas, a spacious private apartment and chef-prepared, restaurant-style...
3.9
Studio, 1bd, Semi-Private
Retirement is the time to indulge yourself and re-ignite some of those passions that got left by the wayside throughout the years. Our community, located in a quiet residential neighborhood just 20 minutes from the historic and culture-rich downtown of San Antonio, Texas, offers assisted living...
3.9
Studio, 1bd, Semi-Private
When you choose our community, which offers assisted living and Alzheimer’s and dementia care services, for your next home, you’ll enjoy a vibrant, active life, from creative pursuits to improved fitness. Our location in Hollywood Park, Texas, is part of the San Antonio metro area, so you’ll be...
4.4
Studio, 1bd, Semi-Private
Ventura Hills is located in a quiet neighborhood in San Antonio, Texas. We are very close to the North Star Mall as well as to Olmos Basin Park, both of which provide popular outings for our residents.We provide personalized care in a nurturing environment. Individual care plans are developed for...
4.6
Studio, 1bd, 2bd, Semi-Private
The Shavano Park Senior Living is an assisted living community is located in the beautiful community of Shavano Park, Bexar County, Texas. The Shavano Park area is just outside of metropolitan San Antonio, Texas. This area is always abuzz with different activities and is perfect for the senior...
4.5
Studio, 1bd, 2bd
Life at Adante Assisted Living & Memory Care revolves around modest luxury, personal freedom, and optimal health. Comfortable surroundings, social activity, delicious meals, accommodating staff, and a prime location come together on this unique campus to form a fresh and vivacious lifestyle....
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.