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Heartis San Antonio

15430 Huebner Rd, San Antonio, TX 78248

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Heartis San Antonio community exterior
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street view of Heartis San Antonio
Anonymous - Loved one of resident/client
4.5
Great Hospice in the Memory Care Unit

I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.... Read more

Read all reviews

About the facility Heartis San Antonio

At Heartis Senior Living, we put our heart into all that we do. We offer the support you need whenever you need it, with professionally trained staff that can assist with a variety of health and personal care needs ranging from memory care to simple activities of daily living such as bathing, grooming, dressing, medication management, and more. Residents have access to a variety of unique community perks and wellness programs, too. We actively encourage residents to use our art room, relaxing spa, game room, theater, and more, as we’re fully committed to supporting your senior living experience in all we do. When you open the door at Heartist Senior Living, you open the door to an extended support system which evolves according to your needs, so you can age in place comfortably. We’re here to ensure that your dream retirement is a reality!

Our Community

If you’re searching for peace of mind and a stress-free lifestyle, you’ve found it! We have a 24/7 emergency call system, as well as nursing and wellness team members onsite to ensure residents’ protection at all times. We’ll also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heartis San Antonio is a community within Frontier Management, LLC properties. See all Frontier Management, LLC communities.

Pricing for Heartis San Antonio

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heartis San Antonio

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services

Reviews

for Heartis San Antonio
4.6(65 reviews)
Write a Review

Cleanliness

4.7

Friendliness

4.7

Meals & Dining

3.8

Care Services

4.6

Activities

4.7

Staff

4.4

Value for Cost

4.6

Overall Experience
52
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Date Submitted
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Reviewer
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Care Received
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1-20 of 65 reviews
Sort by

4.5
Anonymous - Loved one of resident/client
Memory Care
July 14, 2022
Verified Review
Great Hospice in the Memory Care Unit

I bet the assisted living at this community is very nice. Memory Care unit is a tough place to be, as the residents are either dying or truly out of it. I think the staff did well considering what they were dealing with in the memory care unit. The hospice team that the community works with was very good. The administrator hunted high and low for this great hospice group and has made sure they haven't left the community.

Cleanliness

4.5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4.5

Value for Cost

4

Response from Heartis San Antonio

October 6, 2022

Thank you so much for taking the time to leave this review. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thank you!


5.0
anonymous - Toured community
Memory Care
March 28, 2022
Verified Review
tour review

Our family had an in person tour and this was our second choice it was a great tour and seemed to have great activities.


2.0
Child of memory care resident - Loved one of resident/client
Assisted Living
March 27, 2022
Lots of promises, but ...

Many caregivers and other staff were diligent, kind, caring. But the place gave them no tools to succeed. They do a great sales job, though, boasting about a fancy multi-point care program that enriches lives of dementia patients. No such thing. In fact, no one there understands dementia at all. Just your standard MC place with high turnover and absenteeism. Promised multiple food options for each meal. Nope. Always a surprise, never a choice. Care plans were not discussed or executed. Attrition and absenteeism off the charts, with no "system" to share resident info with new shifts or staff. Appeared to be no training for new staff. Many didn't know safe transfer methods. Persistent short-staffing ... Sometimes only one person all night. Often, no check-ins for 4-7 hours; loved one would be crawling on the floor naked and cold. Careless housekeeping. Too many promises, too high a price for a same-old-care experience. Save your money and don't fall for the sales pitch.

Cleanliness

2

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

4

Staff

3

Value for Cost

2


3.0
anonymous - Loved one of resident/client
Memory Care
February 9, 2022
Verified Review
Would recommend for independent living only

We had a good experience with the facility itself and the administrator, but there was a lot of turnover in the caregivers. There is not enough caregivers in that large of a facility to properly take of those who do need help. The same goes for their memory care facility. If you have a family member who needs some care, then they may not always get it. I would recommend the facility for more independent people.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

2

Activities

3

Staff

4

Value for Cost

3


4.0
anonymous - Toured community
Assisted Living
September 7, 2021
Verified Review
My tour review

I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.


5.0
anonymous - Loved one of resident/client
Assisted Living
July 30, 2021
Verified Review
Highly recommend it

The director was very friendly when we initially toured Heartis, and all of the staff members have been wonderful. The location is great, the amenities are great and new. The price is great for the quality of the community and the quality of the amenities. The staff has made the transition for our loved one very smooth, they have gone above and beyond for our family and have been extremely helpful. We are happy with them.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
July 29, 2021
Verified Review
Highly Recommend

Heartis San Antonio has been been absolutely amazing. I would give them a 20 on a scale of 1 to 5. I would tell others looking into the facility to not be afraid to move their loved ones here. I wish we would have moved her sooner. She is very happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
John M - Resident/client
Assisted Living
June 16, 2021
Verified Review
Our experience here has been great

Before coming here my wife was in assisted living and I was in independent living so I was only allowed to visit her. Now coming here we are both able to live with each other again and take care of each other. We would recommend the Heartis San Antonio community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
June 5, 2021

Toured on [date removed]. Very large and bustling facility. Lots of things to do but for my dad it would be too overwhelming. Very nice place for those who want lots of entertainment. Rooms are large with lots of storage and modern features. Lots of caregivers available.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
April 15, 2021

very nice facility - Boutique hotel feel. Seemed to have a small community. Would have liked to have gotten more information about activities or groups planned at the community . Very impressed with the director of the facility and the amenities offered . would be a good transition from someone living in an upscale senior living community to Assisted Living or Memory Care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
January 16, 2021

I visited Heartis on [date removed] and met with [name removed]. The facility is top of my list at this point. Really friendly and attentive staff. The atmosphere is very uplifting and more along the lines of what I think [name removed] would be comfortable with.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Heartis San Antonio

January 23, 2021

Thank you so much for your kind review, when your ready we would love to help you and your family.


5.0
anonymous - Toured community
Memory Care
September 9, 2020

I like everything I've seen'heard about this place so far. Not sure about price. [name removed] has been doing this for 20 years and seems very involved with his residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heartis San Antonio

October 7, 2020

Thank you for your review and if there is anything we can help with we are here for you.


5.0
anonymous - Loved one of resident/client
Memory Care
September 13, 2019
Verified Review
Review of Heartis

Although my family member was in this community for only a short time, I found the people to be exceptionally helpful, considerate and even loving. The facility is lovely and well-suited to accommodate variety of needs. I recommend Heartis to anyone looking for a safe, secure and "people-first" community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Wayne Edmark - Loved one of resident/client
Memory Care
September 11, 2019
Verified Review
Review of Heartis

[Name removed] and the Heartis staff are outstanding! The compassion and love they poured out on my father was 2nd to none! I can't express my sincere appreciation everyone on the staff! The best in the business!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heartis San Antonio

September 26, 2019

Thank you for your kind review! :D


5.0
Gabrielle - Loved one of resident/client
Memory Care
August 28, 2019
Verified Review
Review of Heartis San Antonio

After searching and looking at 20+ senior communities, my brother and I decided on Heartis. Mom has been at Heartis for 2 years and we still feel that we made the best decision. The staff is very nice, kind and helpful and the administrator [name removed] is just the best. He is caring to all the residents and is constantly making improvements to make the residence feel comfortable and cared for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heartis San Antonio

September 10, 2019

We're so happy you found the right place for your Mom. Two years in, she's become such an important part of our community!


5.0
Wayne - Loved one of resident/client
Memory Care
August 19, 2019
Verified Review
Review of Heartis San Antonio

[Name removed] and the Heartis staff are outstanding! The compassion and love they poured out on my father was 2nd to none! I can't express my sincere appreciation everyone on the staff! The best in the business!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Amy - Industry reviewer
Memory Care
July 16, 2019
Verified Review
Review of Heartis San Antonio

Heartis is a beautiful community with passionate leadership and staff. I;m in my late 40s and joke with my mom who lives in Iowa that she should "live" here so I can visit and live here part time myself

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Industry reviewer
Memory Care
July 16, 2019
Verified Review
Review of Heartis San Antonio

Friendly, lively and beautiful facility

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Industry reviewer
Memory Care
July 16, 2019
Verified Review
Review of Heartis San Antonio

Super impressed with the staff; super friendly and kind

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Industry reviewer
Memory Care
July 16, 2019
Verified Review
Review of Heartis San Antonio

Beautiful lobby/meeting area. The grounds are beautiful

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 65 reviews

Neighborhood around Heartis San Antonio

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Heartis San Antonio

Heartis San Antonio offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Heartis San Antonio has received an average review rating of 4.6 based on 65 reviews. See all reviews.

Call (210) 492-1928 to reach a resident at Heartis San Antonio.

To reach a resident at Heartis San Antonio call: (210) 492-1928



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.