About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Who are you searching for?

Encore at Avalon Park

CompareSaveShare

13798 Cygnus Dr, Orlando, FL 32828

8.0
Review score
13 reviews
Add review
8.0
Review score
13 reviews
5 star
46%
4 star
8%
3 star
0%
2 star
0%
1 star
46%
See all reviews
For more information about senior living options:
(866) 374-4058
Encore at Avalon Park
CompareSaveShare
Encore at Avalon Park
162162 Photos available
Encore at Avalon Park in google map
street view of Encore at Avalon Park

Connect With A Place for Mom Advisor:

Please enter a valid full name.

Please enter a valid phone number.

Please enter a valid email address.

By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Tracy A Ramirez
-
Family/friend
5.0
Amazing Assisted Living Facility
I can not say enough good things about this facility. My brother has been there for over 6 months and I am very happy with the care they provide to him. Encore went out of their way during Christmas to make the residents feel loved and to experience the holidays. The quality of the fo

About the facility
Encore at Avalon Park

Encore at Avalon Park in Orlando, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

Adult Day Services

Is this your business? Claim your A Place for Mom listing

Amenities
at Encore at Avalon Park

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Compare

Encore at Avalon Park
Encore at Avalon Park

13798 Cygnus Dr, Orlando, FL 32828

Brookdale Dr. Phillips (MC) community exterior
Brookdale Dr. Phillips (MC)

8015 Pin Oak Drive, Orlando, FL 32819

Brookdale Conway community exterior
Brookdale Conway

5501 East Michigan Street, Orlando, FL 32822

Brookdale Dr. Phillips
Brookdale Dr. Phillips

8001 Pin Oak Drive, Orlando, FL 32819

8.0
Review score
13 reviews
8.0
Review score
13 reviews
5 star
46%
4 star
8%
3 star
0%
2 star
0%
1 star
46%
9.5
Review score
15 reviews
9.5
Review score
15 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.3
Review score
47 reviews
9.3
Review score
47 reviews
5 star
42%
4 star
30%
3 star
17%
2 star
11%
1 star
0%
8.9
Review score
37 reviews
8.9
Review score
37 reviews
5 star
41%
4 star
24%
3 star
22%
2 star
5%
1 star
8%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Adult Day Services

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Encore at Avalon Park

8Review score13 reviews
8.0
Review score
13 reviews
5 star
46%
4 star
8%
3 star
0%
2 star
0%
1 star
46%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Encore at Avalon Park with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Encore at Avalon Park has 13 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.3
Friendliness
3.2
Care Services
2.9
Staff
5.0
Meals & Dining
5.0
Activities
3.5
Value for Cost
3.2
A Place for Mom has scored Encore at Avalon Park with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Encore at Avalon Park has 13 reviews with an average "overall experience" of 3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
Tracy A Ramirez - Family/friend
Assisted Living
January 24, 2024
5.0
Amazing Assisted Living Facility
I can not say enough good things about this facility. My brother has been there for over 6 months and I am very happy with the care they provide to him. Encore went out of their way during Christmas to make the residents feel loved and to experience the holidays. The quality of the food is excellent and tailored to the individual. My brother's room is always neat, tidy and clean smelling. He is handicapped, so the staff has done a great job being receptive to his needs. There are a ton of activities. My brother has a full calendar of events to do on a daily basis. Encore has outings and they have a lot of events at the facility so there is a lot of interaction with the public. The location is excellent. It is a block - walking distance to the Publix or the CVS if I need any supplies. I also can walk to about 10 restaurants from Encore, so it is is easy to take my brother out for dinner without even having it get in the car. I highly recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
July 27, 2019
1.0
Horrible
Cleanliness
3
Friendliness
1
Value for Cost
1
Care Services
1
Activities
3
anonymous - Family/friend
Memory Care
September 18, 2018
1.0
I trusted them with my loved one; that was a mistake. They started off great, but with all the turnover and care going down, I feel like I failed my loved one with all I know now.
Cleanliness
2
Friendliness
2.5
Value for Cost
2.5
Care Services
1
Activities
4
anonymous - Family/friend
Memory Care
September 18, 2018
1.0
Nope
I trusted them..they started off great when they opened, but it has not stayed great. I feel like I failed my loved one.. Mistake
Cleanliness
2
Friendliness
2
Value for Cost
2.5
Care Services
0.5
Activities
3.5
Sheri C. - Family/friend
Memory Care
June 12, 2018
0.5
Horrible!!!!
I want to start off saying that this review is based on my first hand experience. I witnessed/experienced these things personally. I have heard many other shocking and bad stories about encore but will not include them because It is hearsay and I have no way of verifying. Both of my parents had Alzheimer’s but were in early to mid stages. My siblings I thought it would be best to move them closer to me since their impairments were beginning to effect their daily life and safety. They had some health issues, as most 80-something’s do, but remained active. We looked at several assisted living places before deciding on encore. We loved the concept of Avalon park with the range of young and old all together living within the whole of the community. Encore was brand new (opening in January of the year we moved my parents in) and had a great concept of building layout. We were made promises of my parents care. When we moved them in, every promise they made was broken. Even when I asked for services, such as transitioning, mental health, etc., these requests were denied or ignored. Even though I had been asking for services and had previously informed them of developing health issues, they blamed me saying I didn’t follow through or didn’t let them know (blaming me was confirmed by other doctor’s offices when doctors office said they have been waiting for the forms they repeatedly asked encore for and encore said it was my fault paperwork wasn’t done even though dr office had forms I initially filled out). When my mother would be in the hospital (4 times in 3 months!), my dad would go looking for her, usually at the reception desk. He did leave a few times but he stated that it was to look for mom or myself because he couldn’t remember where we were. There was a purpose to him leaving so it wasn’t just him wondering off. I got a call out of the blue that my parents needed to go to memory care ASAP. I was only given 1 days notice to get them moved. Even though they moved 2 floors down, encore offered zero help with the move and I had to hire a moving company. Before we moved them to encore, I was told my parents could keep their cats if they ever had to go to memory care. They caught me at the door as I was leaving from moving them to memory care saying they couldn’t keep them. One of the times mom was in the hospital, the hospital recommended putting her on hospice. Encore knew about it but never told me! Found this out when I called hospital social worker. My mother lost weight while at encore. Though she had always been tiny, she went from 82 lbs to 66 lbs in 3 months. They were suppose to help her by making sure she ate and give her high calorie shakes. They did not do it! I was also told that when they went to memory care, there would be more activities for them to participate in. They did not encourage my parents to join any activities and let them sit in their rooms all day. Mom would get large bruises all over her. One even looked like fingers. Encore told me people with poor nutrition get bruises like that. SMH! My parents hated being there but I chalked it up to them wanting to go back to the home they had for over 50 years. I should have listened to their complaints! The atmosphere with staff was stressed and moral was low. This showed in their job performance and in the care of residents. Many of the management staff and even the doctor were gone less than a year after encore opened. A place down the street from my house finally opened and I signed a contract with other place the day it opened. Couldn’t get my parents out of encore fast enough! When I did their room’s final walk through and was leaving, a staff member told me “I’m sorry they are leaving but they are finally going to get the care they need.” The new place did more for my parents in 2 hours than encore did in 3 months! Unfortunately my mother passed away 6 days after moving to new place. No matter what the new place tried, they couldn’t undo the damage. I hope encore has cleaned up their act and other families do not have to go through what my family did. Wish I could give encore negative stars!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Eduardo P. - Family/friend
Memory Care
June 5, 2018
5.0
Trusted Community!
Living in Puerto Rico, it was important to me and my siblings to find a place that would provide the best care for my mother. Having her live at Encore has provided me with peace of mind while living overseas that mom is well-taken care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Javier P. - Family/friend
Memory Care
May 31, 2018
5.0
Great Activities!
My mother has been a resident at Encore for the past 2 years and it has truly been a blessing for our family to know that she is well cared for. We especially love the activities that are created that are catered to my mother's likes and hobbies. She loves the Friday Happy Hour entertainment and socializing.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mary Hunt
Memory Care
May 29, 2018
5.0
Encore is an excellent facility with incredible staff. Their attention to detail and care of the residents is top notch. They keep residents care at the top of mind. They have an amazing set of social activities for residents. I highly recommend Encore.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Memory Care
November 29, 2017
0.5
The turnover
As a family member I’ve had it with the way Encore disregards their Directors in Nursing and Memory Care and their Administrators. They have gotten rid of the ones that work the hardest since day one . The turnover rate is ridiculous . Perhaps whoever is pushing these people out ( many who since the original Director of Memory ) have been true salt of the earth caring people , should take a look at who they have hurt along the way . The staff can get another job - we cannot replace irreplaceable people
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Marietta
Memory Care
September 24, 2017
1.0
Worst assisted living for memory care
My husband in Enore assisted living< for memory care> what a joke. their ativities included puzzles, folding baby socks and watching tv in the afternoon. The attendance were college kids who on their spare time took care of the patiens one RN who told us if we were not happy with the care we were free to take him home, which we did the next day. The RN was only there few hours a day most of the time. The medications were distributed by CNA or somebody less than RN. The kitchen staff was very helpful will accommodated the patient with whatever he wanted. Some nights dinner consisted of one small sausage a small portion of vegetables (that's gourmet menu). No I don't recommend Encore even to worst enemy
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Julie H - Family/friend
Memory Care
April 4, 2017
4.5
Highly Recommend
We did online research and visited 9 facilities before deciding on Encore. We liked assisted living programs at several facilities but knew mom would need memory care in the future and we liked Encore's memory care best. We had concerns the "neighborhood concept" would be too quiet and not have enough stimulation for mom however, there are enough daily activities and options available and the serene neighborhood setting has been very good for her- not hospital or institutional like. The nursing staff is great, they've been profession, kind, patient and provide individual attention as needed. Stephanie Lerret (community relations), [Removed](director of nursing) and [Removed] (director memory care) have been terrific to work with from the beginning and continue to be. Psychologist [Removed], PhD. provides 1-on-1 weekly sessions with residents as needed/requested. She has been a huge help, assisting mom to process the adjustment from living in her private home to feeling safe and comfortable in a facility, and has also provided guidance to me, as well. Adult daycare and respite options help add variety of people for permanent residents to mingle with and they might be a good no-commitment way to try Encore out. They are located in a real neighborhood and the facility is consistently clean and well-maintained. My mother likes the food, it's healthy, good quality and taste. I don't need 24/7 open door visiting option but is a good sign to me. I've received timely replies to all my communications. The staff keep me updated on mom's needs, requests, and progress. We are very happy and at peace with our choice.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
December 2, 2016
5.0
Verified Review
My husbands care
I really like this community for the care for my husband. The staff are wonderful and very caring. He is happy with the great menu and the variety. They activities are very good and he likes participating. This community needs a little help on keeping the floors swept,but I would recommend this for excellent care and value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 11, 2015
4.0
Verified Review
They were a nice facility, it was very new and nice.
They were a nice facility, it was very new and nice. But it was too cold feeling for us. It had a lot of marble, and the decor just didn't feel warm for us. We were looking for more of a country laid back feel, and this was a little more upscale.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-13 out of 13 reviews

Neighborhoods
around Encore at Avalon Park

See what the neighborhood has to offer and what’s nearby:
Encore at Avalon Park in google map

Frequently Asked Questions
about Encore at Avalon Park

Encore at Avalon Park offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Encore at Avalon Park 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (407) 917-6972 to reach a resident at Encore at Avalon Park.

Similar communities nearby

Find Assisted Living

Photo of Savannah Court and Cottage of Oviedo

Savannah Court and Cottage of Oviedo

395 Alafaya Woods Boulevard, Oviedo, FL 32765
Starting at $X,XXX+ monthly
8.6
Review score
44 reviews
8.6
Review score
44 reviews
5 star
61%
4 star
27%
3 star
7%
2 star
5%
1 star
0%
Studio, Semi-Private
Savannah Court and Cottage of Oviedo consists of two assisted living communities and one memory care residence nestled on a beautiful campus setting. Each community is the ideal size offering an intimate atmosphere yet is full of vibrant activity. Both Savannah Courts provide affordable assisted...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top