Elmcroft of Byrd Springs

The community is very neat and clean and the staff is friendly. The community is open to feedback and resolve any issues very quickly. I would highly recommend this community to others based on our experience.

I am a recent resident at Elmcroft. I came to stay a short time but I am still here for 4 months. I really am happy here. The staff are wonderful. The will help you with anything you need. They always are smiling and happy to help. The kitchen staff are great as well. The food is very tasty and plenty of it. The building is very clean. I first noticed that there is no odor. After moving I found out why. There is cleaning all day ,e ery day. Each residents took us cleaned weekly. Trash is taken out 3 times a day. The management staff is always available to talk anytime. When they you are home, they are correct. You will know you are home only better!

I was very impressed with our initial visit. I chose for my mother as though for myself. Soon learned there were many leaving including staff. Food was not good. New changes in food director. Recommend a family member eat with your love bed one. New Director is arriving. Love to see focus on clients. Often no activities due to that person must drive bus to doctor appointments. Need more staff and a second activities leader.

My mother was a resident at Elmcroft for about a year. We loved the location and the facility was easy to navigate. I especially enjoyed the security offered by the locked doors. The decor is nice, food was great and the new activities coordinator is really trying to offer fun activities for the residents. I would caution anyone looking for a place for their loved one to remember that all facilities are on their best behavior when you visit. This is not my first experience with senior living services. Be sure to read the fine print and ask lots of questions up front. Elmcroft is a great facility, however, they are severely understaffed. Those on duty are multi-tasking and just trying to hold it all together and provide for the needs of the residents. I was in the dining facility one day on a weekend where lunch was served to my mother's table 45 minutes late because they just couldn't physically bring out the food fast enough due to only 2 staff members serving. I liked the direct service staff-RA's and nurses. Leadership for this facility needs to either hire more employees or engage in the direct services. Maintenance issues were slow to be resolved as well.

I was very impressed with this facility. The building is very well maintained and the locked entrance gave me a good feeling about security. The facility was clean, easy to navigate and all staff encountered were friendly. The residents looked happy as well. I hope my loved one chooses this place for his next home.

The staff was very friendly and helpful to my mother and me. The building , rooms and the grounds were very clean and well kept.

My mother lives here and the staff is so attentive. She has had a couple of falls and they called me right away and let me know. Everyone is so friendly and they make you feel welcome. She likes the meals and enjoys them.They are having a family dinner next week. I chose Elmcroft because we were looking for a nice community and it's within walking distance of my house.

Byrd Spring is a very warm and friendly atmosphere. The staff was extremely efficient and accommodating as we processed into the community and have always been welcoming. My brother is in great hands!

My parents moved here recently and they are still adjusting. I think it's a safe place and the staff is very accommodating. They are slowly getting involved in activities while becoming more accustomed to their new surroundings.I chose this community because I liked the staff and the layout of the place. They were able to get a 3 room apartment here.

For the most part this senior living home is sincerely attentive to my needs. And the food is close to delicious.

The Elmcroft staff are exceptionally kind and helpful people. The facility is warm and inviting. I could not ask for better care for my 60 year old, special needs brother.

Has some problems but overall it is a good place to live.

Very good assisted living. They keep the residents active and involved.

I’m 95 and needed more help than the place I was living. My family reviewed my needs & decided Elmcroft suited my needs more than any other place.

Family member lives near home.

Since I can’t be at my own home, I would not want to be anywhere else. I have been here almost seven years, love it.

Good place to live.

Food: Very good. Housekeeping excellent. Staff: Courteous, kind, professional.

My children chose this for my new home after looking at several other places. Had I been given the opportunity I would have chosen it also. The other residents are happy & “it “shows!! So Am I!!

Staff is helpful & willing by does so. Food is good & well cooked & flavored.