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W150 N11127 Fond du Lac Ave, Germantown, WI 53022
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Carol
-
Family/friend
5.0
Friendly and caring staff
I would give the staff a 5. Great girls, helpful, friendly loved them. Cleanliness I would give a 3 though it could have been better. However, I'm fussy. My dad couldn't do activities so I have no rate on that. Overall, I would recommend Ellens Home. The comment I want to give is I hope the CNA' S are paid well, meaning enough to raise a family. Also, they should get benefits if they don't. These girls are what matters to us as family members for our loved ones.
About the facility Ellen's Home of Germantown South
Thank you for your interest in Ellen's Home South, a premier assisted living community in eastern Wisconsin. Ellen's Home has been caring for the elderly and those with dementia-related conditions since 1998. Their Germantown home is a short distance from Milwaukee, Menomonee Falls, Sheboygan, and West Bend, and located in a quiet, residential neighborhood near shops, medical offices, and churches. Ellen's Home South has a maximum occupancy of 20 residents, which helps them to maintain a close-knit, family style of living, and proves extremely beneficial to residents' physical and mental well-being.
Services and Amenities
Ellen's Home South offers a blended intergenerational community that serves residents with a variety of needs, and is complementary with "Aging in Place" philosophies that aim to benefit all individuals. There are many common areas to enjoy, as well as private sitting and dining areas so residents can share some time with their family, friends, and guests. The building is equipped with a personal paging system for residents to alert the staff if they need assistance anywhere in the home.
Living Arrangements and Unit Features
Suites at Ellen's Home South can accommodate two people or provide a more spacious environment for a single person. Bathrooms are equipped with a...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Ellen's Home of Germantown South
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Ellen's Home of Germantown South
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Ellen's Home of Germantown South
W150 N11127 Fond du Lac Ave, Germantown, WI 53022
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7.7
Review score
24 reviews
7.7
Review score
24 reviews
5 star
37%
4 star
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2 star
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9.6
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9.4
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36 reviews
5 star
52%
4 star
42%
3 star
0%
2 star
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6%
9.2
Review score
13 reviews
9.2
Review score
13 reviews
5 star
69%
4 star
23%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Amenities at Ellen's Home of Germantown South
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- Medication Management
- High Acuity Care
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Pureed Meals
- International Cuisine
- Guest Meals
- Meals Provided
- Low / No Sodium
- Vegan
- Vegetarian
- Kosher
- Gluten-free
- No Sugar
Room Amenities
- Cable or Satellite TV
- Handicap Accessible
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Ground Floor Units
- Bath Tubs
- Air Conditioned
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Common areas
- Beauty Salon
- Barber Shop
- Meeting Room
- Private Bath
- Central Fireplace
- TV Lounge
- Outdoor Common Areas
- Library
- Indoor Common Areas
- Outside Patio
Recreational areas
- Piano or Organ
- Raised Garden Beds
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
- Grocery Shopping and Errands
Languages spoken
- Spanish
- English
Activities
- Brain fitness / Dakim
- Reminiscence Programs
- Activities Off-site
- Trivia Games
- Live Well Programs
- Christian Services
- Catholic Services
- Pet-focused Programs
- Devotional Activities Offsite
- Intergenerational Programs
- BBQs or Picnics
- Live Dance or Theater Performances
- Stretching Classes
- Day Trips and Outings
- Community Service Programs
- Devotional Activities On-Site
- Activities On-site
- Gardening Club
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Art Classes
- Visiting Chaplain or Priest
- Sensory-based Programs
Reviews
for Ellen's Home of Germantown South
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A Place for Mom has scored Ellen's Home of Germantown South with 7.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Ellen's Home of Germantown South has 24 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.7
Friendliness
3.7
Care Services
3.5
Staff
3.3
Meals & Dining
3.4
Activities
3.6
Value for Cost
3.5
A Place for Mom has scored Ellen's Home of Germantown South with 7.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Ellen's Home of Germantown South has 24 reviews with an average "overall experience" of 3.5 out of 5.
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1-20 of 24 reviews
Carol - Family/friend
Memory Care
January 10, 2024
Friendly and caring staff
I would give the staff a 5. Great girls, helpful, friendly loved them. Cleanliness I would give a 3 though it could have been better. However, I'm fussy. My dad couldn't do activities so I have no rate on that. Overall, I would recommend Ellens Home. The comment I want to give is I hope the CNA' S are paid well, meaning enough to raise a family. Also, they should get benefits if they don't. These girls are what matters to us as family members for our loved ones.
Anonymous - Family/friend
Assisted Living
July 11, 2023
Would recommend but some staffing issues.
I would recommend - it's a friendly and homey atmosphere. But am leery only because the level of training for the care givers did not seem that good. A few were very good, but some didn't seem to know what they were doing. And of course short staffed, as probably most facilities are.
Anonymous - Toured community
Memory Care
May 5, 2023
tour review
Our family had an in person tour with Ellen's Home South and overall it was a nice tour experience but what we were looking for, for our loved one we just did not think it was going to be the best fit.
Brittany S - Family/friend
Assisted Living
January 2, 2023
Do not bring your loved one here!
I am disappointed in the care my good friend received while here. They are short staffed and simply can’t provide the care that residents deserve . They also started and spread false rumors which caused division between loved ones during an already very emotional time.
Denyse C Madsen - Family/friend
Assisted Living
September 30, 2022
There has to be a better place for your loved one
My mother and father in law moved to Ellen's Home South in 2021 and there have been issues from day one. The tour is great and the director promises many things but the place just doesn't deliver. The nurse/director supposedly trains the pca/cnas/and medication aides but when 4 aides didn't know how to use a hoyer lift, which the facility provides, that's an issue. Expect long call wait times: my loved one was on the floor after falling for over an hour before the light was answered. Infection control: what's that:? CDC c-diff guidelines are gown, glove: they just wear gloves. Activities: movies. The staff act like it's an inconvenience to ask them for anything: 4 staff and 2 residents were watching TV how dare I interrupt them to put my loved one on the toilet. Both loved ones got butt ulcers. The staff don't wear name tags or introduce themselves so when there is a problem t's hard to find out who was involved.
LOOK ELSEWHERE!!! I could go on but am limited to 1000 words.
Response from Ellen's Home of Germantown South
February 6, 2023
Dear Denyse. I'm sorry that you are not happy with the services we have provided your mother-in-law [name removed]. She told the Surveyer from the State DHS, that you contacted, that she was very happy at Ellen's Home and wanted to remain there. The Hoyer you refer to is not Ellen's Home but belongs to [name removed]. It is a specialized Hoyer due to [name removed] size and is different from the ones we use. That is why staff wanted to confirm with each other before just moving [name removed] in it to make sure they were using it correctly. Which they did making it very safe for R's transfer. It's very easy to get skin breakdown when you are bed bound. Being an RN yourself, I would think you would be aware of this. The state also reviewed our infection control policy when surveying and confirm it was fine. We have a very varied activity program. The calendar is posted. We always continue to improve our services to enrich the lives of all of our residents. We enjoy having [name removed] with us and hope she can enjoy again this year the garden beds we purchased for her to use from her wheelchair. Thanks for reaching out!
R.M. - Family/friend
Assisted Living
September 13, 2022
Ellen's Home South
Ellen's Home South tried hard to work with us and make the process easier. In general, I would give them a high mark. As far as the type of care, I think it was okay. My mom only ended up being there for five days before she passed. With the level of caregivers some of them seemed good, if there was one available. One day there were only two people for the whole building. I understand the shortage of worker bees and finding people who are willing to work, I just think in general they could have used more help and training. Other than that, I'd give them high marks. My mom ended up needing way more care than we thought, so that put a little clink in it. All of that aside, they did a nice job and were easy to work with. It's a very nice facility as well.
Mark B - Family/friend
Assisted Living
May 26, 2022
Wonderful. Home!
Ellen's Home South was able to take my 94 y/o mom on an emergency basis due to water issues in our home. We ultimately decided to have her stay here permanently. Everyone was so friendly, professional, and caring to all of us. [name removed] and her staff were amazing in providing for all her needs and encouraging my mom to participate in the different activities. We didn't think mom would participate as much as she did, but she surprised us. She got the socialization she needed and she made new friends too! Mom only was able to be here for a little over a month before she passed away peacefully. We would highly recommend Ellen's Home South to anyone looking for a great place for a parent to move to. Laundry is done promptly, meals were nutritional, and everything was very clean. There was a very homey atmosphere too. We want to say a huge "thank you" to the entire staff and wish we could have had a longer relationship with them.
Anonymous
Assisted Living
February 4, 2022
THE WORST ASSISTED LIVING IN WISCONSIN!!
I would rate this place a -5 if I could. This is the worst Assisted Living Facility in Wisconsin. The residents there are treated VERY Horrible !!! If anyone is considering sending their loved one to this place, I would STRONGLY URGE You Not To. YOU WILL ABSOLUTELY REGRET YOUR DECISION!! Management is very disorganized unprofessional have 0 ounce of empathy and compassion for the residents and caregivers. There caregivers are extremely overworked and unappreciated. The residents are not getting the proper
care they need at all. This facility need to be SHUT DOWN FOR GOOD!!! “ THEY ARE TRULY A DISGRACE!! ELLEN’S HOME is a “EMBARRASSMENT” they give Assisted Living a BAD REPUTATION!! There main focus is MONEY
MONEY & MORE MONEY!!
Response from Ellen's Home of Germantown South
February 7, 2022
Obviously you are a disgruntled employee who was terminated for not performing to the highest of standards that Ellen's Home requires of all of its staff. If you were truly a family member you would move your loved one out and put your name all over this review so you could answer questions by others who had concerns about Ellen's Home.
If anyone would truly like feedback from a resident or family member, they just need to contact us. We can get you in contact with actual customers not an anonymous platform where terminated employees or our competitors can leave unsubstantiated reviews.
D F - Family/friend
Assisted Living
December 6, 2021
I found the perfect spot
This is a small and very homey feeling community. Everyone is really nice and well taken care of. They do have a lot of activities that I see happening often my loved one just does not participate.
Sandi S - Resident/client
Assisted Living
September 9, 2021
Wonderful Experience for dad
My father-in-law stayed at Ellen's Home until his passing. It was a wonderful experience for the whole family. He was taken very well care of. He loved the homemade food and activities with all the residents. He enjoyed being able to go in and out of the secured patio at any time he wanted. He was able to transition to Family Care, Title 19, when his funds ran out. He did not have to move out or even to another room. We are grateful to find such a wonderful place for him to live out the rest of his life in comfort, safety and show such love and kindness. I would highly recommend this home.
Anonymous - Industry reviewer
Assisted Living
September 4, 2021
Terrible
This place is horrible. Management is horrible. Residents get treated horrible. This place needs to be shut down. They only care about the money.
Jill Kennett - Family/friend
Memory Care
October 14, 2019
Review of Ellen's Home South
I researched all of the nursing homes and assisted living in my area when it was time to find a home for my mother. I was most impressed with Ellen's home and my mom has been there since last November. [Name removed] and all her workers are amazing! My mom is not easy to handle and they do it with patience and kindness on a daily basis. I am so grateful and highly recommend them!!
anonymous
Memory Care
October 2, 2019
TARRABLE CARE.
the management staff there is not respectful. All management cares about it money.They do not care for there the elderly. they can not do Alzheimer care. they are a nursing home not for Alzheimer care. to anyone thinking about putting your loved ones in there DON'T I REPEAT DON'T.
anonymous - Family/friend
Memory Care
June 21, 2017
I wish I would've had the foresight to see that this facility was not the right fit for my dad. They claim to serve people with dementia but we feel that they did not have the skill set to properly care for someone with dementia. There are certain techniques which should have been employed but they did not seem to understand that.
We feel that it takes a special person to care for the elderly and we did not feel that some staff Members had what it takes . The caring attitude needs to start from the top and work its way down.
We are giving two stars for the attractiveness of the facility and the good food they served.
anonymous - Toured community
Memory Care
April 26, 2017
Nice facility and very nice people. Had a suite available for Mom, but the pricing was a little higher than I had hoped.
anonymous - Toured community
Memory Care
March 20, 2017
Good Tour, but not The Right Fit for Us
I had a good tour of this community. I toured it for my father, and his needs. The community looked nice, and clean. The staff was kind, and friendly to my family, and myself. Unfortunately this wasn't the right fit for my father, and his needs.
anonymous - Family/friend
Memory Care
February 25, 2017
A very nice community!
I think the place is great. The food that they serve is very good and they have some good activities such as exercise programs and crafts. The staff is very nice but I think they could be more encouraging on the activities. Also, my loved one is very alert, and I feel that they should have more activities that are for residents in the same position.
anonymous - Family/friend
Memory Care
October 26, 2016
They have an area where they keep live birds!!
I was a little unhappy that the cost went up when dad moved into the community. The staff are really nice. Dad liked the food, however they do offer small portions. The community is really clean. They offer numerous daily activities that he enjoyed.
anonymous - Toured community
Memory Care
May 24, 2016
Good Looking Community
This was very nice community I toured. The facility looked very nice and well maintained. The staff was very pleasant during the tour. They do offer nice activities for the residents. They do have a waiting list, but other then that I would recommend it.
Sally P. - Family/friend
Memory Care
July 18, 2014
So very caring
Ellen’s home is so warm caring and loving to their patients that I don’t even to worry about anything. My loved one just stayed in her bed, but now she’s up and active all the time. The food is awesome - it’s like restaurant quality food.
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Frequently Asked Questions about Ellen's Home of Germantown South
Ellen's Home of Germantown South offers Studio. Learn more.
A Place for Mom has scored Ellen's Home of Germantown South 7.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (262) 208-4743 to reach a resident at Ellen's Home of Germantown South.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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